Westerville Internet Service Providers

in Westerville, OH

161
Internet Service Providers are
in Westerville

21
Internet Service Providers in Westerville
are top rated

D
Rated by
ROB W.
"I use
as my internet provider. On approximately October 1 I received a letter from
informing me that they upgraded my service and in" order to take advantage of this I would need to upgrade my modem. I was given two choices, either lease a new modem from
or purchase a new one myself. I was provided with a link to modems that were compatable with my service. I chose to purchase my own modem and bought one that was on their list. After installing the new modem I attempted to activate the modem on line through my account on the
website. It was at this point that things got extremely ugly. After logging on to my account and following the instructions to activate the modem I got a message that I couldn't activate the modem due to "retail blocking" and I was referred to a chat site or 1-800 number. I first attempted to resolve the situation via the chat site. After 10 minutes or so of "chatting" with a representative, I was told that they couldn't resolve my problem and that I would have to resort to the 1-800 number. After calling the 1-800 number, and waiting on hold for 30 minutes, I had to talk with three different individuals. Each individual required me to provide my 16-character account number. This process took 90 minutes. I actually had to plug in my cell phone to ensure that I wouldn't
power while waiting for someone. Finally we were able to achieve activation of the new modem. To add insult to injury, I just received my
bill, and found that they charted me $39.95 for a "technician visit" and $60.00 for a "3 product install". Also, I recently checked out my local
service center (
, Georgia) in an attempt to return my old modem. When I got there early on a Saturday afternoon, it looked like the Department of Motor Vehicles! There were at least 75 unhappy people in a serpentine line waiting for help. If you're a
customer and need "service", be wary. Be very wary.
F
Rated by
Lloyd G.
"My recent experience with
is one of the worst customer service experiences I’ve EVER had. The problem started just days after activating my service." I started noticing that at times the internet speed was fine, at other times is was slow as molasses. It honestly was so slow it reminded me of the days when we connected by dial-up. Soon after that started happening my interconnect just started dropping all together for long periods of time – five minutes here, 15 minutes there, etc. Then a few days later, while researching important information on the internet, my ENTIRE
/Exfinity platform (Phone, TV, and internet) went off line from 9 pm to somewhere around 5 am. So next day I called
to complain and they offered to give refund me $5 to for the time my services were out and they agreed to increase my internet speed, saying that the increase should make things run fastest and stop the internet connect from dropping. They also said I can arrange to have tech support come out to look at the issues. So next day I get home from work and try to call tech support. I called and waited and waited and waited for someone to take my call. Almost 45 minutes later I was still holding and got so frustrated I just hung up. Meanwhile, I hear from my basement tenant that the television picture is breaking up. Unbelievable! So I decided that I’ve had enough and that I was going to cancel my service and go back to Verizon. So I call to cancel and they put me on with
in the Retention Department. I told
that I would like to cancel my services effective October 13 --- five days from today’s date (October 8th). NEWS FLASH TO
:
is not someone you want in the Retention Department!!! He started off the conversation being extremely nice, but as soon as he determined that I was not buying his pitch to stay with
, his attitude flipped IMMEDIATLEY, and for the rest of the call he was condescending and attitudinal, not to mention he continually talked over me. Worst of all, I discovered when I got off the phone with him that good old condescending and attitudinal
went ahead and shut my phone and internet down – five days before I requested it be terminated. It appears he was even more attitudinal than I thought he was. Just awful…awful customer service! Next I call
back immediately to get my service turned on, and I get a woman named Telisa, a shining light in a sea of maybe the worst customer service I’ve ever encountered. She was not able to get my phone turned back on, but was able to turn on the television. In short, she was WONDERFUL. So I now have Television again but no telephone service. NEVER WILL I SIGN UP WITH
AGAIN!!!
B
Rated by
Carville W.
"The conversion was suggested by the
technician to resolve issues we were having with the landline phone. The technician arranged for the conversion and set" up the installation appointment. The install was doneat the appointed time and we have not had any problems.

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Internet Service reviews in Westerville

F

Rating
Over ten visits in two years, On Demand still doesn't work. Whole house DVR, a pay service, never worked properly. Replaced all boxes twice, new style remotes work (optimistically) 50% of the time. I spent a year's vacation time waiting for TWC technicians to fix our problem. It's the wiring. It's the cable boxes (two? three? times?). It's the whole house DVR. It's the wiring again. It's the backbone and there are too many cable users for the existent wiring.
I've taken more of a financial hit from the time off to accommodate TWC technicians than I paid for cable. None of this was an issue when Insight was our cable company. All problems started the week TWC took over.
- Rebecca K.
F

Rating
I would like Angies list to help resolve this and put this company in the penalty box so that other customers can be made aware of these practices.
- STEVEN & CYNDI G.
C

Rating
I have only internet from
Westerville Internet Service Providers Provider Name Locked
and upgraded my service, my monthly bill is $54.
Westerville Internet Service Providers Provider Name Locked
charged me $30 to send two technicians to connect my modem and flip a switch. The technicians were 10 hours late.
I scheduled my appointment with
Westerville Internet Service Providers Provider Name Locked
for the day I closed and moved in. Closing was at 9 am. Movers were to arrive at 11:00 am.
Westerville Internet Service Providers Provider Name Locked
was scheduled to arrive between 1 and 2 p.m. They did not arrive until after 11 p.m. I was given the option to reschedule but that seemed like a poor risk.
I felt sorry for the technicians. I know they had been at work for well over 12 hours. I know that they probably were not paid well for their services. Once they arrived they did a good job. Of course, I think it could have all been done remotely.
What the technicians and
Westerville Internet Service Providers Provider Name Locked
failed to tell me was that wherever I had my modem switched on I would be chained to that location unless I pay an additional $64.00 fee to have the technicians return to my home and throw the switch again.
I have 5 cable outlets in my home. The $64 fee is to turn on 1 more outlet. If I want them all turned on in the hopes of avoiding more surprises and additional fees that will be $24.99 per outlet.
My internet connection is fine, the customer service is very poor- excepting the professional woman who broke the bad news to me about the fee to flip a switch.
When you have cable installed make sure all your outlets are activated so when you want to rearrange you will not have to pay an outrageous and unnecessary fee.
- Kathy L.
C

Rating
Customer assistance was no very smart, explained my request twice to one, 3 times to another, and from a third was given the wrong information. ANDthey jacked up their price, penalizing me for wanting only internet, no other service. Highly irritating.
- Amy H.
F

Rating
Overall, the fact that
Westerville Internet Service Providers Provider Name Locked
is the only company that provides the highest Internet service has created terrible service. Service goes down constantly, for no apparent reason, and it's been like this for years. This provider has a monopoly on Internet speed and has been a constant source of frustration.
- Karen L.
A

Rating
I have been pleased with the service, the few times that I contacted them in 2 years. The person I spoke with the last time handled my quickly and was helpful. He was not as friendly as others at spoke tobut his job well,
- CHRISTINE B.
C

Rating
It seems like jumping on the bandwagon to be critical of one of the large cable companies at this point, but an honest review is an honest review and I've written plenty of good ones when warranted.
We had utilized
Westerville Internet Service Providers Provider Name Locked
for over 10 years despite being dissatisfied for quite some time. Finally overcame the laziness, fear of change, or whatever and dropped them earlier this year for a satellite provider. We were unhappy with the continually escalating prices and the annual process of returning DVRs/Receivers because they just stop working.
Needless to say, I was blown away when I saw the improvement in hardware, DVR storage space, offerings, services, functionality, etc. that satellite provided and we made the switch earlier this year and never looked back. The straw that broke the camel's back was that we had a cable strung across our lawn when it was replaced in Nov 2013. Finally called the week before our pool was to be put in and said it HAD to be done in the next week as we would have heavy equipment rolling through that area for the next 3 to 4 months. Naturally it didn't happen so I called and asked for a manager and told them they had 24 hours to come bury the cable I would switch to DirecTV.
They didn't come.
I'm so glad now that they didn't.
Having said all of that, we haven't had any issues with our internet service, which they still provide. Just hope we never have a problem as I don't look forward to the service if/when I ever have to call them...
- Mark E.

All Internet Service Providers in Westerville, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Acclaim PC Services

4621 Poth Rd
Columbus

AI DESIGN CENTRAL

6320 W Elmwood Dr

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way

Andy's Web Tools

646 N Riverside Dr

AT&T

1593 N High St
Columbus

AT&T

2720 Airport Dr
Columbus

AT&T

16538 Air Center Blvd

Camera International

5340 E Main St
Columbus

Catapult Creative

133 N Ludlow Street
Dayton

CMB Network Support

9139 Boulevard 26

Columbus Host

5306 Hedgewood Rd
Columbus

Comcast Columbus

235 S 4th St
Columbus

CommercePundit.com

1625 Lakes Pkwy.

COMPUTER WAREHOUSE

30 N 4TH ST
Newark

Consulting by Design

PO Box 752252
Dayton

Copper.net

895 Harcourt Rd
Mount Vernon

Del Cid Satellites

8 N Market St
Troy

DiAlo Website and Graphic Designs

PO Box 247301
Columbus

Digital Xtreme Media

1727 Messner Drive
Hilliard

Directv Columbus

27-93 S 3rd St
Columbus

Dish Network Dayton

6000 Brandt Pike
Dayton

Dish Network Hilliard

5058 Cemetery Road
Hilliard

Dish Network Kettering

1771 Woodman Drive
Dayton

Dish Network Springfield

1938 Mitchell Blvd
Springfield

Dish Network Xenia

340 West 2nd Street
Xenia

DoShawn Computer Services

PO Box 247404
Columbus

Doug's Handyman Service

14 west main st
South Vienna

Dr. Smartphone

370 Jamesway
Marion

DS Wiring Solutions LLC

578 Shadewood Ct
Columbus

DSL Columbus

Columbus

Dyer Media Group

12737 Kings Lake Dr

DYNAMIT TECHNOLOGIES LLC

274 Marconi Blvd Ste 100
Columbus

ENET

3000 E DUBLIN-GRANVILLE RD
Columbus

Evolution Integration Services

542 E Mithoff St
Columbus

ForbenMedia

7401 Summerhill Road

Futuristic Concepts

3278 Sullivant Ave
Columbus

GetGeek Technical Support

4992 Kingsgate Ct
Riverside

Go BIG Network

1322 Manning Parkway
Columbus

Greencastle Web Design

676 Shannon Drive N

HG Consulting

1339 Mentor Dr

Homemade Design

41 Monument Ave

I WAY NET COMMUNICATIONS

781 NORTHWEST BLVD
Columbus

ICEbox Solutions, LLC

20 Northwoods Blvd.
Columbus

Infinite Synergy

1032 Boardman Canfield Rd.
Boardman

JolofTech L.L.C

4056 Loyala chase Ln
Dayton

L.B. Digital Systems, Inc

3577 Shadetree Dr.
Beavercreek

Local Web Search Results

903 Windom Sq
Dayton

Manz Web Designs LLC

24885 Rd. 178
Defiance

Margante Studios

222 Yehlshire Dr
Galloway

Meridian Digital

595 1/.2 S. 3rd St
Columbus

Miami Valley Marketing

5703 Frederick Pike
Dayton

Modern Media Innovations

326 Marathon Ave
Dayton

My Home Solutions LLC

P.O. Box 21037
Columbus

Narayan Marketing Systems

1209 E. Dayton Yellow Springs Road
Fairborn

NETWALK

555 Scherers Ct
Columbus

Newco Insurance

2939 Kenny Rd
Columbus

Noras Tech

1821 Channingway Ct. W
Columbus

Ohio Office Works

National Rd. SE
Hebron

Ohio Web Solutions

617 Kramer Rd
Springfield

Patrick Hosting

955 West Third Ave
Columbus

PC GEEKS

6484 TUSSING RD
Reynoldsburg

PC On Call

6899 Steger Dr
Cincinnati

PCPC Support

Nationwide Support Center
Columbus

PDS PLANNING INC

2200 W. 5th Avenue
Columbus

Performance Media Placement

23172 Plaza Pointe

PHILLIPS DESIGN

7415 Saunderlane Ct.
Columbus

Prelltech Web development

2387 Martinsville Road
Martinsville

Pro Site Marketing, LLC

21 E. Main Street

PSeeSolutions

138 East Main Street
New Albany

Pulse Communications Ltd

33 E Dominion Blvd
Columbus

Quantocero Web Design

855 Quitman Dr E
Columbus

Radial Studios, LLC

PO Box 1775
Columbus

RevLocal

620 Bear Run Ln
Lewis Center

RevLocal

530 N Main St
Dayton

RevLocal

4009 Columbus Rd
Granville

ScanEx, LLC

9505 Big Bear Ave
Powell

Security consultants LLC

2867 Buxton Ln
Grove City

SEO Encore

364 West Lane Avenue
Columbus

SerenIT Computer Consulting

1231 Forsythe Ave
Columbus

SEVELL SEVELL INC

939 N High St
Columbus

Super Cool Sites, Inc

916 Eastwind Dr.
Westerville

SupremeBytes, LLC

P.O. Box 13746

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tech Plus Solutions

10095 National Rd.
Pataskala

Tech Solutions Now

200 East Campus View Blvd
Columbus

The Right Way to Write

30 East Georgia Street

The Social Firm

1654 E Broad St
Columbus

The Tiki Group, LLC

1616 Walsh Ave
Columbus

thesslshop

Suite 1
Columbus

Thoroquel Systems, LLC

PO Box 273
Columbus

Time Warner Cable Circleville

1226 North Court Street
Circleville

Time Warner Cable Columbus

1266 Dublin Road
Columbus

Time Warner Cable Columbus

20-26 S Front St
Columbus

Time Warner Cable Columbus

1015 Olentangy River Road
Columbus

Time Warner Cable Columbus

1015 Olentangy River Road
Columbus

Time Warner Cable Dayton

4333 Display Lane
Dayton

Time Warner Cable Dayton

2834 Miamisburg Centerville Road
Dayton

Time Warner Cable Dayton

8069-8080 Washington Village # 204
Dayton

Time Warner Cable Dayton

11 Brown St
Dayton

Time Warner Cable Dayton

275 Leo Street
Dayton

Time Warner Cable Dayton

52 S Jefferson St
Dayton

Time Warner Cable Delaware

13 W William St
Delaware

Time Warner Cable Eaton

419 South Barron Street
Eaton

Time Warner Cable Greenville

632 Wagner Avenue
Greenville

Time Warner Cable Greenville

632 Wagner Avenue
Greenville

Time Warner Cable Newark

111 North 11th Street
Newark

Time Warner Cable Newark

111 North 11th Street
Newark

Time Warner Cable Urbana

1512 S US Highway 68 # 7
Urbana

Time Warner Columbus

34-58 N Pearl St

Time Warner Dayton

1-99 Market St
Dayton

Time Warner Dayton

8087 Washington Village # 204
Dayton

Time Warner Mount Vernon

11973 Upper Gilchrist Rd,
Mount Vernon

Twine Development, LLC

4694 Cemetery Rd; #362
Hilliard

Urban Computing LLC

3400 N High St Ste 210
Columbus

USEDPHONES.COM INC.

1885 Surveyor Ave #101

USINFOSEARCH.COM, LLC

5330 E MAIN ST
Columbus

VERIZON WIRELESS

777 BIG TIMBER RD

Walls Carroll Electric

PO Box 1438
Westerville

Watch Communications

3225 W Elm St
Lima

Web & Moore

31680 Joseph Dr.

Web Site Helper, LLC

179 Tanglewood Rd

Webb Design

PO Box 690661

Webbeets

501 Fairfort Court,

Websuts LLC

523 3rd Ave S

Wescomm Technologies Inc.

15091 Champaign Rd

WIDE OPEN WEST

3675 CORPORATE DR
Columbus

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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