Westerville House Cleaners

in Westerville, OH

House Cleaning Reviews in Westerville

B

Rating
We had to schedule the cleaning via text message. On the scheduled day, the crew was supposed to arrive at 1pm but did not arrive until close to 4, due to (according to them) bad traffic all day. They were very communicative about being late, but the estimates just kept getting later and later, so I lost my whole afternoon. Once they arrived they were friendly and efficient. The house looked great and they even straightened up my son's toys. A few days later I received a message offering to come back and clean my house again in 2 weeks for $50, to make up for the inconvenience of coming so late. I responded that yes, we were interested and also asked what their monthly cleaning fee would be. When he told me and I responded that we wanted to hold off on that for now and just schedule the one-time offer, I never heard from him again. I tried one more time with no success. We were disappointed because they did a good job, but clearly did not care about our business. We probably would have considered them for a regular job had they followed through with their offer.
- David M.
A

Rating
We had just moved to a new house, and after unpacking and the chaos that house moves bring, we wanted it thoroughly cleaned. The Soft touch team worked hard and did a great job. We were so happy that we have now set up a regular schedule with them.
- JOHN & HEATHER R.

Westerville House Cleaning Articles

House Cleaning reviews in Westerville

A

Rating
Exceptionally well.
Westerville Cleaning Services Provider Name Locked
personally supervises and participates in the cleaning. She has exacting standards and before leaving inspects every aspect of the cleaning performed by her team. We became clients soon after
Westerville Cleaning Services Provider Name Locked
began her business approximately 5 years ago and have been extremely satisfied ever since. We have recommended
Westerville Cleaning Services Provider Name Locked
to many friends and will continue to do so without any hesitation. Everyone to whom we have recommended
Westerville Cleaning Services Provider Name Locked
has thanked us for the referral.

- JOHN F.
A

Rating
Raven and her staff are so great. They really pay attention to detail. The couch is vacuumed, the hard wood floor is washed UNDER the couches, everything is amazingly clean. The best feeling is to come home to a clean house, and being able to trust the people cleaning it to do a great job and keep our belongings safe is what we continuously have experienced. I would recommend
Westerville Cleaning Services Provider Name Locked
to anyone looking for quality service. Raven always is in contact with us ahead of time in the case of a delay, holiday, any changes in the schedule (which rarely happens).
- Christine P.
A

Rating
We used them when we first purchased our house 3+ years ago and didn't realize how much we missed them after we stopped services with them about a year ago. Now that we have them back we couldn't be happier. Their attention to detail far exceeds any other cleaning service we have ever had. I love having perfect patterns in our carpet and our wood floors always look amazing after they finish. They are very accommodating in scheduling and don't mind small schedule adjustments for parties or other special requests.
- Benjamin K.
A

Rating
Westerville Cleaning Services Provider Name Locked
has always been personally accessible to address any concerns we might have. She holds her employees to high standards. Our home cleanings were always high quality.
Westerville Cleaning Services Provider Name Locked
always provided us with prompt communication if there were any scheduling issues related to the weather or otherwise.
Westerville Cleaning Services Provider Name Locked
and her team at
Westerville Cleaning Services Provider Name Locked
have been great partners. We only hope to find a company as good as we move out of state. Thank you
Westerville Cleaning Services Provider Name Locked
!!
- Angel M.
F

Rating
It didn't go at all. I purchased a Groupon, so the service had already been paid for. I have had a tremendously difficult time scheduling. I never get an actual person, then the return call, which sometimes doesn't come for days, was almost never during the hours they said it would be. The first scheduled cleaning: no call, no show. The second scheduled cleaning: 2 hours notice that they would have to reschedule. The third and fourth scheduled cleanings: no call no show. That's four times I took off work and four times they didn't show up. I started trying to get someone out in the middle of April. The last no call, no show was 06/25. I will be reporting them to the BBB. Ridiculously unprofessional.
- M Elaine H.
A

Rating
I originally contacted
Westerville Cleaning Services Provider Name Locked
and his
Westerville Cleaning Services Provider Name Locked
crew for a deep cleaning of my house, and have had them continue with biweekly cleanings for about 6 months now. The deep cleaning was nothing short of amazing, and so worth the cost. I am very satisfied with the regular cleaning service as well. Here are some of the positives:...More /> -same cleaning team every time; I will be notified and given right of refusal any time my regular crew is unable to clean (this has never happened)
-in 6 months, my team has never missed or been late for a regular cleaning
-
Westerville Cleaning Services Provider Name Locked
is easily accessible any time by text for questions, special requests, etc., and he always responds quickly
-
Westerville Cleaning Services Provider Name Locked
worked with me around the special needs of our very elderly dog
-the cleaning job is consistently of high quality and the house looks and smells great when they finish
-price is very reasonable, especially for quality of job and excellent customer service provided
The only very minor negative is that English is not
Westerville Cleaning Services Provider Name Locked
's native language, and our regular crew speaks limited English. They work very hard to communicate effectively, however, and it has been a non-issue for us.
Westerville Cleaning Services Provider Name Locked
is extremely friendly and it is a pleasure working with him. I would recommend
Westerville Cleaning Services Provider Name Locked
for deep cleaning and routine house cleanings without reservation.
- Brad B.
F

Rating
Multiple (7 or 8!) no shows, reschedules, excuses, etc. This was awful. Incredibly unprofessional. One excuse after another. Would promise to be at our house in an hour then never show, never call, never apologize. The only reason we even kept them on the line was because the groupon was already paid for. We are asking for a refund from groupon. this was a total fail!
- Mark B.
A

Rating
Our house has never been this clean, and it was a new build when we moved in.
Westerville Cleaning Services Provider Name Locked
did a superb job. Their professionalism and responsiveness was outstanding. We are in the process of selling our house, and we've received numerous comments from prospective buyers on how clean the house is. Perfect work and perfect service...we would definitely uses
Westerville Cleaning Services Provider Name Locked
again,
- PATRICK C.
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All Cleaning Services in Westerville, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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A to Z Cleaning

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