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old company backed down without a fight! I had to find another company to help. Thankfully, after meeting with 2 other roofing companies, in June I found Roofing Annex.
the summer  an echoing noise during rain. He was able to use his vast knowledge to address these concerns during install. Along the way he directed me to which profession was needed for other concerns. SO APPRECIATED!!! He also helped
us discern if we wanted to keep our power vent. He was able to answer any question we posed to him. He really went above and beyond his roofing expertise to guide us but also leave the ultimate decision to us. I am a detailed person with a lot of
questions and very high expectations; throughout the process they addressed all my questions thoroughly. I am very impressed
with their roofing expertise and they are now my go to roofing company. Oddly enough, with their 50 year warranty, I won’t
need them again but I will recommend them to everyone I know. I wish I could find a contact like them in the other trades.
We originally used him to clean gutters, which he did well and suggested we purchase gutter guard. The guard he offered was the most reasonable that we had seen, so we had him install it. Since then, we haven't had any issues.
He has also repaired siding and installed trim on the second story roof.
On his most recent visit, we had a leak on our patio roof and some damaged shingles on the second story. All the other companies that quoted were suggesting a complete replacement or at least 200-300 worth of work. Two of them didn't even go up to the second story roof to see the damage.
We had signed a contract with them for the repairs and specifically wrote on the contract to make sure they contacted us prior to scheduling the date of the service so we could secure our two dogs inside the house. The day of the service, a crew of three just showed up, opened our fence gates, and one of the dogs got out. She was injured and we had to take her to the vet.
I feel it was a lesson learned for their staff and crew to ensure they confirm appointments in advance and according to the signed contract. Again, they did a good job on our roof replacement several years earlier, just not certain I would ever use them again for minor repairs.
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West Chester, OH