West Chester Carpet Cleaners

in West Chester, OH

Carpet Cleaning Reviews in West Chester


I had the room cleared of furniture. The serviceman called when he was on the way and completed the with no issues. When he left, I noticed the higher traffic areas did not seem to be any cleaner than before and really the whole room still looked a shade darker compared to where the furniture had been removed. On the back of the receipt I was given, there was a statement saying that some areas will look darker until the carpet dried. I decided to wait until the carpet dried and then look at the room again. It still looked soiled to me so I called the company to request that they come out again. When I called the gentleman was driving and pulled over so we could talk. I politely told him my concern. Before I could ask for them to come take a look, he began explaining how high traffic areas will be darker and about the age of the carpet, and fiber deterioration, etc. It was clear that he was not willing to hear me out. I said ok thank you and hung up the phone. Had he listened, he would have learned that the carpet is nearly new (~3 yrs old), and only one person lives in the house. I couldn't think of any reason why with such limited traffic and no stains, a normal carpet cleaning would not have been sufficient. I promptly called
with whom I had a great experience when they cleaned my upstairs carpet. I explained the situation (that they were coming to clean up behind another company), and they quickly fit me on their schedule. They removed all the soil to the extent that I could no longer see a difference in shade from where the carpet had been removed. I called
because I had purchased an
Deal for their company last year that I had not yet used. I appreciated that they still took it even though it had expired. I do not appreciate that they were not willing to follow through on the customer service.
- Maiysha J.

The guys called when they were on the way and were finished cleaning with great efficiency. Before they started we did a walk through of the areas to be cleaned and we talked about some discolorations that were not likely to come out since these were not stains. I was very pleased with the job they did. They offered me additional options, but at no time did I feel like they were pressuring me to buy services I didn't want or need. I used an $89
Deal and then added sanitizer. Tax and environmental fee are also included in the cost of service listed above. After a less than acceptable customer service experience with
's Cleaning Service on a downstairs room (I had an expired
Deal that they still accepted), I called
to repeat the job.
will be my go to from now on.
- Maiysha J.

West Chester Carpet Cleaning Articles

Carpet Cleaning reviews in West Chester


As always,
West Chester Carpet Cleaners Provider Name Locked
did a fantastic and through job cleaning our carpets.
We had 4 rooms that needed to be cleaned, and all 4 looked amazing after the appointment.

Two service techs (
West Chester Carpet Cleaners Provider Name Locked
and his assistant
West Chester Carpet Cleaners Provider Name Locked
) arrived at the appointed time. Both introduced themselves and gave us the lowdown on what they would be doing and how they would be doing it. After answering a few of our questions, they got busy with the job. They were polite, well trained and thorough. When the dryer vent was cleaned an empty bird's nest was discovered and removed from it -
West Chester Carpet Cleaners Provider Name Locked
advised that we should get a dryer vent cover which would prevent further wildlife intrusions. We will do this.
This emphasized the importance of regular dryer vent cleaning. A clogged vent is a fire hazard (and dryer lint isn't the only possible cause for blockage) - we were lucky this time.
Both cleanings (air duct and dryer vent) took about 1 1/2 - 2 hrs to complete. They used forced air for the duct cleaning and a little dust escaped initially from a vent; this was minor, though. The method used involved a machine placed downstairs near the furnace that created a vacuum in the duct system with any debris and dirt being sucked down to a container near the furnace. They went to each vent in the house and used forced air under high pressure to push the dirt and dust into the vacuum they had created earlier. It was not necessary to remove vent covers as the high pressure wand they used fit into the vent slats. Not having to remove the vents saved repainting later as some of the wall vents were stuck, having been painted over previously.
All in all, the job went well and we were quite pleased with it.
- Barry K.

Before actually coming out for the service, the office was easy to schedule with and very clear on what my coupon covered and what would be an additional fee. So I knew what to expect before they arrived. The gentlemen that arrived were very professional and explained everything to me step by step throughout the process. They laid out my options for services above what was included in my coupon and did a thorough job of cleaning my ducts and furnance. The gentleman did try to sell me a UV light to get rid of mold in the future but he wasn't pushy. I just explained that I didn't know much about it and would want to do more research before investing. He was fine with that. I would use
West Chester Carpet Cleaners Provider Name Locked
- Alycia P.

OUTSTANDING! We had actually thought about replacing some areas of our 10-year+ old carpet but are very pleased to be wrong! Not only did the cleaning go extremely well, the color of the carpet is closer to what we remember when first moving in (and after more than 6 weeks, still is). I'm not sure how they compare price-wise since it's been quite awhile since we'd had them cleaned, but sometimes you really do get what you pay for - this was well worth the cost. we've used various other companies in the past have found our carpet cleaning company! Flexible, professional, and extremely helpful service made for a winning experience all the way around.
- Cindy B.

Came ASAP after phone call to scheduler, gave me a detailed list with costs upfront of service, unlike another repair we used in early January which gave me a quote that was $100 under their final bill. They put in fans and dehumidifiers both on main floor and in basement. Service man,
West Chester Carpet Cleaners Provider Name Locked
, was so very polite and friendly, with good advice on issue of repairs- still in our future. Came on schedule, called ahead of time with time frame- appreciated diligence and response time. Would use their services again-but hoping for no more frozen water pipes! Price was in line with insurance estimate.

I bought the Angie's List deal and the whole experience was excellent. They contacted me right away to confirm the day they'd be out. The tech arrived on time and did a wonderful job on carpets that hadn't been cleaned in several years. Even a very dirty high-traffic area at the top of the stairs is perfectly clean now. The tech was fast, thorough and respectful of our home and time. If I had to pick one thing to complain about it would be that the hose from the truck dragged through a flowerbed and made a bit of a muddy mess on the sidewalk, but no plants were damaged and it was rainy that day so I'm sure it was tough to avoid.
- Kris H.

West Chester Carpet Cleaners Provider Name Locked
and his crew stretched and cleaned our living room carpet just before we put our house on the
West Chester Carpet Cleaners Provider Name Locked
. They did an amazing job of making my carpet look like new. A few spots appeared the next morning, and
West Chester Carpet Cleaners Provider Name Locked
had said that this occasionally happens with the type of carpet I have. The carpet was cleaned for the first time on a Friday morning, then I called
West Chester Carpet Cleaners Provider Name Locked
on Saturday to ask if they could come out again to go over the spots that had appeared. He called me back right away and asked when I needed it to be done, having remembered that our house was going to be listed soon. He fit me in first thing Monday morning so that the carpet looked nice for the photos we were having taken that afternoon.
I highly recommend using
West Chester Carpet Cleaners Provider Name Locked
- great results, great people, great price! We will definitely use them again!

- Emily W.

All I can say is that my carpets looks the BEST I have ever seen.
My Husband was home when the carpets were cleaned and he said that the staff was efficient, friendly, and through.
There was a Nail Polish stain that was in one of the Bedrooms, that I had given up on, I came home from work, IT IS GONE.
My carpets look brand new and I will never use another service again!
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All Carpet Cleaners in West Chester, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800-Water Damage

4862 Business Center Way
Cincinnati, OH

1st Call Disaster Services

PO Box 472
Hebron, KY

25th Hour Associates

4725 Walton Creek Rd
Cincinnati, OH

A&T Carpet Cleaning

Cincinnati, Oh

A-1 Carpet & Air Duct Cleaning

5010 Princeton Road
Hamilton, OH


West Chester, OH

A-1 Restoration

Po Box 764
Hamilton, OH


440 Congress Park Dr
Dayton, OH

A-One Restoration

5010 Princeton Road
Hamilton, OH


Cincinnati, OH


Florence, KY


Hamilton, OH

ACTC Cleaning Systems LLC,

5409 Whitmore dr.
Cincinnati, OH


516 W Sharon Rd
Cincinnati, OH

Advanced Carpet Technologies

6071 Branch Hill Guinea Pike Suite A
Milford, OH

Advantage Wildlife Removal

1203 State Rte 749
New Richmond, OH

Air Plus Heating & Cooling

9301 Reading Rd
Cincinnati, OH


6759 Lakota Ln
Middletown, OH

American Fire & Water Restoration

8979 Cincinnati Columbus Road
West Chester, OH

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