American Fire & Water Restoration
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Contact: Maier, Kurt
Business Description: AMERICAN FIRE & WATER RESTORATION is a family owned and operated business – we care about our results and we care about what our clients think about our results.
I. EXCEPTIONAL CUSTOMER SERVICE
●We strive for THRILLED clients – not just satisfied clients. THRILLED clients are achieved by delivering EXCEPTIONAL CUSTOMER SERVICE – period. Our workmanship, quality of products deployed and our dedication to professionalism help deliver THRILLED clients. THRILLED clients become our cheerleaders – cheerleaders being a critical and the most important ingredient to continued company growth and success.
●All of our Technicians are certified, trained, fully insured and will arrive in uniform. Our vehicles are clearly marked.
●We can work directly with your insurance company, your agent and adjuster to process and handle the details of your claim – so you don’t have to. We have worked with most all of the major property insurance companies and enjoy an enviable reputation with them for fair dealings and quality workmanship.
●As a part of our customer service and being able to deliver on a timely basis – we subscribe to XACTIMATE, the software program required by most all insurance companies to insure fair pricing.
●We provide 24 Hour Emergency Service – with 90 Minute Response Teams in place to respond to your call. We answer our own phones – Day or Night!
●American Fire & Water Restoration is proud to be certified by nationally recognized certification organizations:
-Institute of Inspection Cleaning and Restoration Certification (IICRC)
Registered Number: 126665
Company Number: 178300
-National Air Duct Cleaners Association (NADCA)
Certification Number: 09050801
-Better Business Bureau
We are also members of the Hamilton County (Ohio) Fire Chiefs Association and all of the carpet cleaning equipment that we deploy carries the Carpet and Rug Institute Gold Seal of Approval.
II. EQUIPMENT & EXPERIENCE
●Our 30+ years of building construction and property restoration experience and State-Of-The-Art equipment along with the latest technologies and the most advanced training in the industry allow our Certified Technicians to deliver the results and the THRILLED clients we want and need. We deploy the following equipment where and as needed.
►INFRARED CAMERAS: Non-invasive method, detects moisture the eye cannot see such as behind walls, ceilings, etc.
►MOISTURE METERS: Detect moisture in carpets, hardwood flooring, framing, etc.
►HYDROXYL TECHNOLOGY: Destroys odor and mold in a safe, non-toxic way with no chemicals – just naturally.
►THERMAL ENERGY DIRECTED HEAT DRYING SYSTEMS: Combines heat/air-flow for accelerated evaporation.
►TRAPPED MOISTURE EXTRACTION SYSTEMS: For hardwood flooring, ceramic tile, sports courts, etc. Designed to reach areas with negative pressure techniques to extract the “bound” water in construction materials.
►DEHUMIDIFIERS: Both LGR and Desiccant humidifiers for a broad spectrum of drying environments.
►AIR MOVERS: Both Axial and centrifugal for a wide range of drying applications.
►WATER EXTRACTION EQUIPMENT: Flood Pumpers and HydroX machines for efficient and thorough extraction.
III. PROFESSIONAL SERVICES PROVIDED
When storm damage, flood, burst or broken water pipes, sump pump failure, fire damage, smoke and odor damage, sewer back ups, lightening, or other catastrophe strikes – American Fire & Water Restoration can help:
►WATER EXTRACTION
►STRUCTURAL DRYING
►FIRE/SMOKE/ODOR ABATEMENT
►CARPET CLEANING
►AIR DUCT CLEANING
►CONSTRUCTION SERVICES/REBUILDS
IV. GEOGRAPHY SERVED
Cincinnati and Tri-State Area – includes 0ver 190 zip codes:
OHIO: HAMILTON, CLERMONT, BUTLER, WARREN COUNTIES
KENTUCKY: KENTON, CAMPBELL, BOONE
INDIANA: DEARBORN, SWITZERLAND, OHIO
V. SUBCONTRACTORS
●We use subcontractors sparingly (for specialized projects that require special training, equipment and technology, as in building demolitions, warehouse roofing, or foundation construction, etc.) we only use those subcontractors whom we have used in the past with excellent results. We believe the results provided by any subcontractors that we might use are still our results in the eyes of our client.
●One of our company owners is on every job – regardless of size of that job, and regardless if subcontractors were used – to insure the work is being completed with the correct equipment, proper techniques and insuring the project will be completed on a timely basis in a safe and prudent manner.
We hope this has given you some insight to what our company is all about. We hop to hear from you if the need ever arises. 513-779-HELP (4357)
In Business Since: 2008
On Angie's List Since: 2/3/2010
Warranties: True
Free Estimates: Ask for Details
Office Hours: Mon 07:00 AM - 04:00 PM, Tue 07:00 AM - 04:00 PM, Wed 07:00 AM - 04:00 PM, Thu 07:00 AM - 04:00 PM, Fri 07:00 AM - 04:00 PM .
Features: Emergency Service
Licensed: Yes, I am appropriately licensed for my trade
(All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.)
(All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.)
Senior Discount: No
Cities Served: Alexandria | Amberley Village | Amelia | Anderson | Aurora | Avondale | Batavia | Bellevue | Bethel | Blanchester | Blue Ash | Boone County | Brentwood | Bromley | Burlington | Butler County | California | Camp Washington | Campbell County | Cheviot | Cincinnati - Downtown | Clarksville | Clermont County | Cleves | Clifton | Clinton County | Colerain Township | College Hill Station | Columbia-tusculum | Covedale | Covington | Cummingsville | Dayton | Dearborn County | Delhi Hills | Edgewood | Erlanger | Fairfield | Finneytown | Florence | Forest Park | Franklin | Ft. Mitchell | Ft. Wright | Glendale-woodlawn | Goshen | Groesbeck | Hamilton | Harrison | Hebron | Hyde Park | Independence | Indian Hill | Indian Springs | Kenton County | Kenwood | Lawrenceburg | Lebanon | Liberty Township | Lockland | Loveland | Madeira | Maineville | Mariemont | Martinsville | Mason | Middletown | Midland | Milford | Monroe | Montgomery | Mt. Healthy | Mt. Washington | New Vienna | Newport | Newtown | North Bend | Northbrook | Norwood | Oakley | Oxford | Parkdale | Price Hill | Queen City | Reading | Sabina | Sayler Park | Sharonville | Silverton | Springboro | St. Bernard | Symmes | Taft | Taylor Mill | Trenton | Union | Walnut Hills | Warren County | Waynesville | West Chester | West Harrison | Western Hills | Westwood | White Oak | Wilder | Wilmington | Wyoming
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