Symmes Auto Glass Repair Services

in Symmes, OH

Sample Reviews

A

Rating
I called
about replacing a windshield on a Volvo s40 and he said he would call me back after checking on getting the windshield. He called me right back with a good price and we scheduled for the next day.
was very professional and explained the difference between cheap china glass and what he was using. He did the job in about an hour and cleaned everything up and it looked good as new. The next day I accidentally called his number from my cell and realized it so I hung up before he answered. He called me right back to make sure I was not having a problem. This let me know he is concerned about customer service. I will use him in the future.
- David S.
F

Rating
When we replaced our windshield, the Company at that time was called Guardian Auto Glass. The address at that time was 2342
Creek Rd,
, VA 24017. The windshield was replaced on 10-28-2010 and we were told it carried a lifetime warranty. As of 12-13, Safelight Auto bought Guardian Auto Glass. On the website of Safelight, it reads; ""COLUMBUS, Ohio –
. 2, 2013 -
® Group, the nation’s leading vehicle glass company and owner of
®, has reached an agreement to acquire substantially all of the vehicle glass repair and replacement assets of Guardian Auto Glass, LLC, a joint venture of Guardian Industries Corp. and LRST, LLC. Additionally,
® Group has reached an agreement to acquire the vehicle glass insurance claims management assets of Guardian Glass Network, not including its RV glass claims management operations. Both contracts were signed on December 1, 2013 with an expected closing at the end of business on December 31, 2013.""http://www.
.com/about-
/press-releases/press-release/?previd=11253&prid=289&cHash=1f13544cfcd518b67debaa55e0e0009f
If you try and contact Guardian Auto Glass on
Creek Rd (as we did) the number will take you to Safelight Auto. If you go to the Guardian website;http://www.guardianautoglass.com it will take you to Safelight
. If you call the number on the Guardian
website, (540) 562-3380, it will take you to Safelight/Guardian Auto glass. I begin with all of this to show Safelight is responsible for Guardians assets and warranty's should be covered by Safelight
. However, when we contacted
, we were told they did not have the records of the window replacement and had no way of locating them.

Because we have moved since the repair, we went to the bank and requested a copy of the bank issued check which shows the check was cashed by Guardian Glass Auto and the store number. We were told by the technician that would suffice.

In the end of August 2014, while driving down the freeway, the moulding around the top half of the windshield fell off from around the top half of the windshield and spewed black glue like product around different parts of the vehicle. The windshield began to vibrate and we felt it unsafe to drive above 45mph because of the vibration. We called Safelight auto in
, VA at the beginning of the month of September. After a week, a representative came out. As if that wasn't bad enough to wait that long, we were also under the impression they were going to fix the problem on the day of the appointment. BUT, when he came out, he said he was only there to check the window and report back. We showed him a copy of the Bank "official check" and he said that was ok. The check showed on the back who cashed it, the bank it was deposited into and the store number. I told him I would have liked to go to the Guardian Glass store, but I was tI told him that it is not my fault Guardian could not locate the invoice. I was advised by the technician that someone from the store would be contacting me. In the meantime, he applied a silver tape around the top half of the windshield to hold the glass and moulding on. But, in the meantime, I never received a phonecall from the local
. Apparently, they had no intention of calling me back. About a week later I called the "
Executive Service Team." I was then advised that the person who was supposed to call me back had decided not to honor the warranty and said the "Bank Issued" check was not good enough proof that they did the work. I called the
Executive Service Team again and asked why the check was not proof of payment. The check documents the proof they cashed the check and who. I reminded them it was their store that could not locate the records and thus, the reason for the copy of the cashed check. While on hold I was disconnected. I called again on 9-16-14 and spoke to a
. She asked me to hole while she said she would contact the local
. I was disconnected while waiting on the speakerphone. When I called immediately after the d/c, I was told by the man that
had typed in the notes "the manager will call me back today." I never heard back from the manager. Instead,
from the Executive Service Team called me back and advised me they would not honor the cashed check. He said
had no responsibility to keep records and it was up to me to prove I purchased the windshield from them. I told him I'll bet the store on
Rd would have records dating back to 2010 and it could be proven that a windshield during that time would have cost the same price I paid. He could not tell me if the records were sent from the
Creek store to the
Rd store. I also told him a company cannot just toss their records anytime they felt like it because an IRS audit would require proof of the sell of the glass. It appears they are doing everything they can to avoid replacing the windshield. The company hemmed and hawed around their desire to fix the problem, but with no
. Their customer satisfaction sucked! They were too lazy to research what a windshield cost on 2010. They could simply contact the
Rd store, but they refused to do that leg work. Besides that, the store manager never had the decency or courtesy to get on the phone and talk to me. The purchase of Guardian just took place on
2013. For the life of me I cannot understand how the records from the store vanished in 8 months.
- Mike B.

Symmes Auto Glass Installation And Repair Articles

Auto Glass Installation And Repair reviews in Symmes

A

Rating
Found a huge crack on the windshield. Called and left a voicemail on Thursday night and sent an email too. Got a call Friday morning. Set up an appointment for them to come to my home on Saturday. The guy showed on time, got to work right away. DId a clean job and answered my questions. Moved the stickers and Ezpass from the damaged windshield and put it in the new one. The insurance covered this cost but they offered to use their coupon if I was paying out of pocket. I thought it went well overall.
- Bilal S.
A

Rating
Fast reply on a Saturday that they would get back to me at the start of the week. Sure enough, they came out to where I work and in less than half an hour repaired the crack. Never had one before so I was grateful for the fast, reliable work!
- Deirdre I.
A

Rating
Last week you sent
Symmes Car Windshield Replacement Provider Name Locked
to replace our windscreen and I wanted to let you know that I think he is absolutely brilliant. He was not only professional and a pleasure to speak with but he was courteous of the fact I know nothing about cars and very conscious of our horrific experience with Safelight. I would recommend
Symmes Car Windshield Replacement Provider Name Locked
and
Symmes Car Windshield Replacement Provider Name Locked
in a heartbeat to all of our friends.
Please pass on our thanks to
Symmes Car Windshield Replacement Provider Name Locked
.
- Nathan S.
A

Rating
service was quick. it took an hour. very courteous. I didn't check on other prices since this was recommended by Angie. my husband got his windshield done too the following week. they had the wrong window and offered the mobile service to our house.
- Rosalind C.
A

Rating
Great Company! We needed a new mirror cut for a bathroom vanity. The company was very efficient and provided a beautiful mirror ahead of the estimated completion date. Staff was very professional. We are very pleased with the product we received!
- Cheri M.
N

Rating
Fast, expert work, super professional, great price, thank you.
As a car and home owner, I rarely come across super competent people who know exactly what they are doing, but that is what I got using Titan Glass.
My installer, though a pretty young guy, had been doing windshield replacement for over a decade and it showed. AAA+++++++ work. You will not find a better company in this field.

- Carole C.
A

Rating
Transaction was very smooth. Our windshield was hit by a rock. I expected to have to replace the whole thing but after seeing the damaged area, the technician suggested a quicker and cheaper solution.....chip repair. In less than a 1/2 hour the damage was repaired and the windshield looks fantastic! Thank you!!
- LISA S.
A

Rating
Overall
I am completely satisfied with my experience with
Symmes Car Windshield Replacement Provider Name Locked
. All of the work is performed by the owner,
Symmes Car Windshield Replacement Provider Name Locked
. From start to finish, he was professional, polite and helpful. The quality was excellent, the cost was low, and the convenience can't be beat. I highly recommend
Symmes Car Windshield Replacement Provider Name Locked
.

Quality
It is clear that
Symmes Car Windshield Replacement Provider Name Locked
takes pride in his work. There is no evidence that this is not the factory windshield. The seal is perfect; no moisture, and no sound. He even transferred my "oil change sticker."
Cost
The estimate was 100% accurate. I was pleasantly surprised by the cost; I expected this to cost closer to $500.00.
Convenience
This is the best part. I work on the far West side, and
Symmes Car Windshield Replacement Provider Name Locked
performed the repairs while my car was parked in our company parking ramp, while I was working. All I had to do was park in a convenient place to allow him to work.
Responsiveness
I called on a Monday, answered a few questions about the car, and asked for a quote.
Symmes Car Windshield Replacement Provider Name Locked
called back with a quote within an hour. He had the work completed by 10:00 AM the next day.
- Anne W.
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All Car Windshield Replacement in Symmes, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5 Star Auto Glass

20 E. Voorhees St
Reading, OH

A To Z Glass & Windshields

3140 Homeward Way
Fairfield, OH

Aaron Auto Glass

419 Wards Corner Rd
Loveland, OH

ABC Auto Glass

4500 Montgomery Road and Sherman Ave
Norwood, OH

All American Glass Co

13 W 7th St
Covington, KY

All American Glass Co

5412 Courseview Dr
Mason, OH

AMERICAN AUTO GLASS

1672 Queen City Ave
Cincinnati, OH

American Auto Glass LLC

20 N Grand Ave
Fort Thomas, KS

American Auto Glass LLC

594 Northland Park
Forest Park, OH

American Auto Glass LLC

20 N Grand Ave
Fort Thomas, KY

ASAP Auto Glass

207 Grandview Dr
Fort Mitchell, KY

ASAP Auto Glass

6 S 2nd St
Hamilton, OH

Auto Body - USA Collision Centers

5449 Dixie Highway
Fairfield, OH

Auto Body - USA COLLISION CENTER

8445 CINCINNATI COLUMBUS RD
West Chester, OH

Auto Body - USA Collision Centers

10106 Harrison Ave
Harrison, OH

AUTO WORKS LTD CARSHINE

3725 ZIND LN
Cincinnati, OH

Bargain Auto Glass

2734 Chancellor
Edgewood, KY

Bargain Auto Glass

671 Wilmer Ave
Cincinnati, OH

BRAD'S GLASS SHOP

2164 OHIO PIKE
Amelia, OH

Brothers Auto Glass

3826 Winston Ave
Latonia, KY

Budget Auto Glass Inc

4525 Este Ave
Cincinnati, OH

Budget Auto Glass Inc

8750 Duke Blvd
Mason, OH

BURTON'S COLLISION AUTO & REPAIR

4384 E GALBRAITH RD
Cincinnati, OH

C.R.A. Glass, LLC

2040 S. Erie Hwy
Hamilton, OH

CENTURY GLASS

7296 Southwind Ter
Cincinnati, OH

Cincinnati Chip Away Windshield Repair

10150 Meadowknoll Dr
Loveland, OH

Clear Auto Glass

10248 Alliance Rd
Blue Ash, OH

Clear Auto Glass

601 Washington St
Newport, KY

Day Heights Auto Service

1236 State Route 131
Milford, OH

DELTA CAR CARE

430 DELTA AVE
Cincinnati, OH

DICKEY'S GLASS

525 MONMOUTH ST
Newport, KY

Finish Line Performance LLc

883 State Route 28
Milford, OH

Fort Mitchell Garage

1420 Dixie Hwy
Park Hills, KY

FRANK'S GLASS INC

5191 DIXIE HWY
Fairfield, OH

Frankenstein Auto Glass

11267 Coyote Run
Aurora, IN

G & R Auto Service

1040 Saratoga St.
Newport, KY

Greg's Affordable Car Repair

7851 Tanners Ln
Florence, KY

Hilltop Glass & Mirror LLC

1588 Compton Rd
Cincinnati, OH

IMPACT AUTO BODY

4021 ERIE CT
Cincinnati, OH

JACK'S GLASS INC

6 PARK AVE
Erlanger, KY

JACOBS AUTO SVC

1404 STATE ROUTE 131
Milford, OH

Jeff Wyler Fairfield Cadillac Kia Nissan

5815 Dixie Hwy
Fairfield, OH

Jiffy Lube

3008 Central Pkwy
Cincinnati, OH

John's Mobile Auto Glass

7625 Camargo Rd
Madeira, OH

John's Mobile Auto Glass

1111 State Rte 131
Milford, OH

John's Mobile Auto Glass

7453 Empire Dr
Florence, KY

JUST SAAB CINCINNATI

6323 MADISON RD
Cincinnati, OH

KINGS FORD INC

9555 KINGS AUTO MALL DR
Cincinnati, OH

Kirsch's Automotive Service Center

5031 Dixie Hwy
Fairfield, OH

Meineke Car Care Center

904 Hwy 28
Milford, OH

Mel's Auto Glass Co

11775 Reading Rd
Cincinnati, OH

Mobile Auto Glass

11260 Chester Rd
Sharonville, OH

Robinson Glass Works

7525 Industrial Road
Florence, KY

Russ Auto Body

3434 Duck Creek Rd
Cincinnati, OH

RYAN'S ALL GLASS

12063 MONTGOMERY RD
Cincinnati, OH

Ryan's All-Glass

9884 Springfield Pike
Cincinnati, OH

Safelite AutoGlass Fairfield

6918 Fairfield Business Dr
Fairfield, OH

Safelite AutoGlass® Florence

1041 Burlington Pike
Florence, KY

SCHMOE'S COLLISION

4363 Bridgetown Rd
Cincinnati, OH

SHARON WOODS AUTO CARE INC

11245 READING ROAD
Cincinnati, OH

Spade Kreations

11308 DALLAS BLVD
Cincinnati, OH

Sun Tech Auto Glass

602 Main St
Cincinnati, OH

Techna Glass

1099 Main St
Milford, OH

Timons Certified Car Care

4014 Delhi Rd
Cincinnati, OH

Tintmasters International LLC

102 W. Wyoming Avenue
Cincinnati, OH

VOSS TOYOTA

2110 HELLER DR
Dayton, OH

West Chester Autobody inc.

9366 Cincinnati Columbus Rd
Cincinnati, OH

Windshield Replacement Cincinnati

635 W Seventh St
Cincinnati, OH

Windshield Replacement Reading

470 Kovach Dr
Reading, OH

World Class Auto Detailers

John Nolan Business Center, 3251 Highland Avenue
Cincinnati, OH

World Class Auto Glass

5798 Thornberry Ct
Mason, OH

Xenia Glass & Lock

283 S Detroit St
Xenia, OH

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