Solon House Cleaners

in Solon, OH

House Cleaning Reviews in Solon


Awful - I am stunned to see reviews of
giving the service an A. First clean was good - never again. We called and left them a message after our last clean, complaining because the house was clearly only vacuumed in the hour or so the employees were "cleaning." We got no return call from the service, so we switched to another. Unfortunately, this trend of doing a good clean the first visit and coasting after that seems to be the trend in Cleveland-area housecleaners.
- Whitney T.

I was lucky enough to call on a day they had a cancellation so
and her team were able to fit me in right away. I was moving out of a house and needed help with the final clean up. They showed up promptly, we did the walk through and they jumped right in. I was so pleased when I returned.. the place was spotless and they'd even managed to put all the odds and ends in one place for me.
- Kathleen H.

Solon House Cleaning Articles

House Cleaning reviews in Solon


The owner was very communicative and worked hard to accommodate the service date I needed. I was able to use the coupon provided which made trying out the service much more attractive and it was well worth it.
The ladies arrived on time, fully equipped for the job. When I returned a few hours later, the house was clean and fresh-smelling. Afterwards, the owner was in touch to see if the service was satisfactory and even sent a follow-up thank you note. A very positive experience. They are definitely service and customer oriented. I would highly recommend
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and plan to use them on a reoccurring basis in the near future.
- Kathleen H.

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has been great!
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called me back promptly after my initial call, and came to visit the house to determine the cost for cleaning and to explain how the service works. They initially came and did two initial deep cleanings that focused on certain areas of the house and were a little more expensive. Now they come every other week and the rotate between certain areas of the house that receive extra attention.
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teams, while different every time, are very professional and have always done an outstanding job. Every time I have made a special request, they have been responsive to my needs and taken care of it. Their price is also very reasonable. I am extremely happy with this service.
- Andrea B.

I have been using this company for regular housecleaning for over two years. They are top-notch, and have remained so through the entire time. There is not much employee turnover so you get the same people every time. I trust them around my house and they do a great job cleaning.

He was excellent. He went above and beyond. I had some problems with the drain in the garage, it was blocked, and he dug through a bunch of dirt and
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to clear that drain so that they could finish the clean up. I would definitely recommend him to anyone! I spent a little more because he helped me clear the drain!

They do a good job and they are always on time. Someone is always here when they come. We have the same team members every time that know our home pretty well. I am very satisfied with their work.

I had Dirtbusters for years, my first team was professional, took pride in their work, friendly, and did a great job. Since than the teams have been just the opposite. I frequently find that vacuuming is incomplete, dusting not all done, and the rest is hit and miss. Their goal is to get out fast, within their time schedule and seem to have little regard for the quality of the job. I have complained over the years, on occasion, but I always wind up feeling as though I should be grateful that
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is coming to my house. I think the attitude of the teams and the owners is what finally caused me to look elsewhere for housecleaning. The last time I had Dirtbusters, I had left a couple of kernels of popcorn and some crumbs next to my sofa. They were not out in the open but not
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either. Anyone doing a thorough job of vacuuming or cleaning would have seen them. When I came home, the popcorn/crumbs were still there. I do not think I should have to call all the time about all that was missed in my house. I am not a fanatic, I just want a decent cleaning each time.
- Mitchell B.

I was having a difficult pregnancy and needed to have the kitchen and bathrooms scrubbed. I had this done once before by a different company and they charged $150. So when I called and they gave me the price of $85 I was shocked. I also wondered what kind of results I would get for $85. They showed up on time and actually did what I asked. They did not waste time on things I did not request as the other company did. They did an excellent job. My bathrooms looked and felt like I was in a hotel. They detailed the kitchen including the floor and all the appliances. When they left I found a hand written note expressing how they appreciated my business. I also received a call a few days later making sure I was satisfied. I would definitely use them again.

This was the worst possible experience.
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's crew made a big scratch in my new hardwood floor.
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never denied or disputed this. When I phoned
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Black of
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to resolve the issue, he refused to pay for the repairs.
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also failed to complete all of the work that it promised to do. I had to threaten to
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for the property damage it caused to my floor. During negotiations,
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Black continued to be rude and completely unreasonable. He even claimed that I was somehow at fault for the property damage that his crew caused! After several months, I finally settled the matter with
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's insurance company. I am a lawyer, so I know how to deal with such disputes. If I had not been a lawyer, then it is unlikely that
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would have ever paid for the property damage its employees caused to my home.
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Black runs
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in a thoroughly unprofessional, unethical, and irresponsible manner. I strongly advise anyone against hiring
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