Parma Tv Sales Companies

in Parma, OH

Sample Reviews

A

Rating
We were referred to
at
& Vision by
from Thunderbird Custom Designs, when our new media wall was being built. We are very "low tech" and have had issues understanding the finer points of the new electronics on the
. Our media wall was under construction primarily to facilitate my husband's new 80" Smart TV. We wanted the TV to "be all it could be" and we were so fortunate to have
to help us figure it all out.
is unbelievably patient and knowledgeable about his business. He literally spent hours with us, explaining what was available - from audio components to smart remote controls, and we had tons of questions. He made suggestions and advised us on what would work best to accomplish our goals. Our schedule didn't permit us to meet with
during the day, so he made himself available after 5 pm on at least 2 occasions. We never felt rushed, or stupid. He made sure we understood him and consulted us each step of the way.
even helped us with two other TV's not associated with the main job he was doing for us. He programmed each of them and made sure they were connected properly. We truly appreciated that as well. I would highly recommend
and
& Vision to anyone who needs help installing audio/video components. We are keeping his card in a very safe place, as I'm sure we'll be calling him again for future projects. Call
, you won't be sorry.


- Louis P.
F

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I order a new tv. They delivered a broken tv. I returened the tv and gave me half the money back. Without telling me there is restocking fees. I followed the policy. Worst customer service. The tv. was broken. I called the manufacture and they would not fix it. Told me to return it . I return it the next day I received the t.v.
- kenneth L.

Parma Tv Sales Articles

Tv Sales reviews in Parma

C

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Gentleman, I am sending this email to both of you to: 1> I apologize for coming on so strong with my requests and my demands regarding my install. 2> Inform you of ongoing problems and a potential problem next week. It may be chump change for you as a company, but $3,000 dollars is a lot of money for me to invest in this system (beyond the $2,000 for the cabinet). I believed that I would get a completely operational system without having to do running around having a Blu-
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tested. When I called you all back after having the unit tested completely operational at Best Buy, your comments were “Sometimes the unit need to be re-booted”. I think this was either bad diagnostics on your part or the lack of concern since I did not purchase the unit from you. A
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“try this” would have saved me 2 plus hours of running and calling. Your lack of concern to get this system set up as promised certainly is not on your company’s agenda. The Blu-
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player comes on when the Verizon selection is made, it should not come on until the Blu-
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selection is made. It did not come on previously, just after the trip to Best Buy and being plugged back in. The Samsung Smart View software (installed on my computer) does not see the TV since the Smart Hub was created on the Blu-
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player. I did not know what to tell
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when he asked which device I wanted to be the Smart Hub, and told him to use his best judgment.
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did know that I was going to attach a Music Server to the system at the time of install / programming. We did discuss this at length, and he told me to research the solution on the web. My research determined that the Samsung Smart View was the way to go (including my 2 hour conversation with Samsung Tech Support). Now this will not work with the Smart Hub on the Blu-
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player. Where do we go from here? Dump it in my lap? Change the internet connection to the TV? Re-program the Smart Hub? What will this cost me and when can it be done? Verizon will be in about the 10th of September to change the DVR unit and the other control boxes for their system. Will this force another programming session, or are their new boxes compatible with the present presets on the remote? Do I have to research this as well, or do you have any knowledge of this? What will that cost me to get an adjustment after the boxes are replaced? How long will I have to wait to get the program adjusted? This has not been a smooth install since the day the equipment was delivered and I was asked to pay $50.00 plus tax for delivery. Neither my wife nor I was expecting this charge, but paid it to the men who delivered the equipment. Then we were asked to pay another $200.00 for installation, another charge I believed that I pre-paid months before. Your company is the ONLY Company in my 68 years of existence that demanded payment in full PRIOR to delivery and installation. I never heard of any other company requiring this payment method. My roof contractor requested $5.00 down and rest when I was satisfied with the complete job. Just the difference between a outstanding Dalex Construction and
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. Now that you have all your money, I seem to be getting a “your problem” attitude. I am simply requesting that you make the system perform as promised and not to get nickleled and dimed to fix the problems, none actually caused by me. Thank You,
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716-308-0197
- Jeff G.
A

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I brought my TV in their store to get it fixed. I was impressed with how pleasant everyone was with me. It was an older TV set, but it still worked, sort of. Anyway, this is a family run business, and they also have the real old sets there, I mean vintage. So if you are needing a retro TV this is the place to go. They also had the newer flat screen tv's for sale. It turns out that they were not able to fix my set entirely, but they were able to make it run better. I use it in a spare bedroom so it did not have to be perfect. I can't believe how honest they were about the work they did or did not do. They did not charge me anything extra either for the repair that was done. I was not able to pick the TV up for a couple of weeks. The store did not charge me for storage and did not give me grief when I came in to pick up the set without the ticket. I met the owner and the son. I was informed that if I wanted a new tv they would put some of the credit of the $75.00 initial look at and repair charge to a new TV or a pre-owned TV. As I was redecorating in the living room, I seriously considered it. Then I discover they do home theaters etc. So I arranged for the guys to come out and see the place and what would work best. I mentioned the sound system we currently used, he said he could work with it, so I set a time for him to come out. What I liked about this provider was the personalized attention we got. I have used other big box stores installation services before, but these people know their products and what they are doing. I highly recommend them.
- Diane W.
A

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Couldn't have been any better, great service, would recommend their services to friends and family.
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was respectful, knowledgeable about AV systems.
- Betty S.
F

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Although I have been pleased with other purchases and services from other
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Locations over the past 15 years, this latest experience with this particular location was beyond abominable. From day one the purchase of the projector $1599.99 (sold elsewhere for 1399.99) was a fiasco. In the store the staff did not know which projector I needed so I purchased two so I would have the correct model when the installers came to install the item. That was visit one to the store (1.5 hours). Salesperson informed me that I would have to return to the store to have the home theater "professionals" ( I use that term very loosely ) schedule the install. I returned to the store a few days later to schedule the install when I was told that I would need the "Geek Squad" to come out and do a survey to see exactly what was needed to perform the install correctly (99.00). That was visit two to the store (45 minutes). The survey was scheduled for a week or so later. The survey "professional" ( once again used very loosely ) did not look at the installation area where the projector was to be installed and told us we would need to buy HDMI and FIRE WIRE adapters to use our laptops but nothing was mentioned about needing anything further. We were told he would put his notes in the file at the store and they would schedule the install with "Geek Squad". After a week of phone calls and no responses from management, I returned to the store to see what needed to be done to schedule the install. The salesperson in the
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area of the store read through the notes from the survey "professional" and told me I needed to buy the HDMI and FIRE WIRE adapters. I informed him that we had already purchased them through
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.Com and they had already been delivered. He then scheduled the install with Geek Squad (377.00). About a week later the Geek Squad team showed up to do the install. They removed the old projector from its ceiling mount and then discovered that the install could not continue as they needed a special mounting plate to install the projector. The same projector purchased at
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and the same projector the survey professional saw and took out of the box. They then put the old projector back on its mount and told us we would need to purchase the mounting plate for the projector from
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.com and then re-schedule with Geek Squad to perform the install. (It needs to be noted here that we are located a little less than 2 miles from this store and the part needed was in stock at the store. Not once did the Geek Squad attempt to retrieve the mounting plate from the store, they simply left. We then contacted
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.com and purchased the mounting plate (149.99) (which was placed on hold at this store for us to pick up and bring back to our location) so the installers would have it when they arrived to perform the install. Since the mounting plate was in stock at the store I called the store manager,
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, to express my dissatisfaction with the entire process to date, and that I needed his assistance in getting this brought to fruition. I was told that he would contact Geek Squad personally and see to it that the projector was installed prior to our deadline of August 19 as we needed that projector for a meeting that evening. That phone call was on Thursday Evening August 14, 2014. Friday came and went, Saturday came and went, Sunday came and went. Monday I again returned to the store to voice my displeasure with the entire ordeal. the so-called store manager Javente assured me he would get it taken care of. Monday evening I spoke with Javente and gave him my personal cell phone number so he could contact me if there were any problems. I was promised installation by Tuesday August 19 at 4 PM. And naturally, true to this particular stores history, NOTHING... I have made numerous calls to the store and left numerous messages and have not had a return call. It was not until I refused to leave a message and insisted on holding that I finally got to speak with Javente, who then began to blame everything on the third party vendor they (Geek Squad) had hired to do the install. SO now my last visit to the store will be to drop off the projector and the adapters and dispute the charges to my credit card so I can go to another vendor purchase the EXACT SAME projector and have it installed by a true professional. One of the few things I can say about this store is they are consistent. Consistently Rude, Consistently ineffective and Consistently deceptive in their dealings. I used to love
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, but since this experience, I can honestly say I will never shop at ANY
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ever again.
- Joseph H.
A

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When I initially called
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Lusi for an appointment, he was quite busy but was able to squeeze me in as a new customer. He called me the morning of the appointment to confirm and was right on time. He was very professional, taking his time to explain what he was doing and how to use the new receiver. He was able to hook the receiver up to my TV and BluRay Player and configure the speakers for my room in one hour. He also connected my receiver to my router so I could use AirPlay to play music wirelessly from my iPhone!
After
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left, I realized that my TV was turning back on after I shut it off with my remote. After I tried to troubleshoot the issue without success, I contacted
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. He gave me a suggestion of a setting change on my receiver that didn't fix the issue so he came back to my home the next day and went through the receiver and TV settings to fix the issue in 15 minutes without an additional charge!
Not only is
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very good at what he does, he is reliable, professional and customer responsive. I will call him without hesitation for my next AV need!
- Joseph B.
A

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They did an excellent job. Very professional and neat. Came at the scheduled time and took the time to explain how to operate all the electronics Awesome job!
- Anne H.
A

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IInitial call prior to our move from VA to Florida. I spoke with their store manager
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who was great. When we moved I called and
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arranged for owner,
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to come and assess, Very professional and provide great ideas about track lighting. Delivery day came.- Techs
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and
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were the ones to do installation. WOW these guys were amazing. They were so professional and willing to do whatever we asked. The completed work was fantastiv.
Thanks to the whole crew
- Richard D.
A

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It went amazing Install was done 3 hours faster then quoted. Sales man was very knowledgeable and very nice. Installers got on here on time well early very Professional super nice. After install was done all the cables were invisible and everything was very clean. And Installer trained us on all the products. 10 OUT OF 10 Service!
- jason K.
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All Tv Sales in Parma, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Sound Alternative Inc DBA Wain Security

8803 brecksville rd
Brecksville, OH

A/V ENVIRONMENTS INC

8700 WALLINGS RD
North Royalton, OH

AUDIO VIDEO INSTALLATIONS

21800 ROBINHOOD AVE
Cleveland, OH

Audio Video Interiors

7204 Pearl Rd
Cleveland, OH

B & B Appliance

6800 Pearl Rd
Cleveland, OH

B & B Appliance Co

24470 Lakeland Blvd
Euclid, OH

B&H Photo Video Pro Audio

420 9th Ave
New York, NY

BEST BUY/GEEK SQUAD

1417 GOLDEN GATE BLVD
Cleveland, OH

Boozagon Audio/Video

320 Center St. Unit H
Chardon, OH

BOSE Factory Store

549 S Chillicothe Rd
Aurora, OH

BROADVIEW HOUSE OF COLOR TV

5319 BROADVIEW RD
Cleveland, OH

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Everything Computers And Electronics

17000 Madison Ave.
Lakewood, OH

GEEK SQUAD

7400 BROOKPARK RD
Cleveland, OH

Installs-R-Us

8854 Langston Ct
Macedonia, OH

Man Caves Audio Video LLC

4014 E Smith Rd
Medina, OH

Mentor Television Inc

7516 Mentor Ave
Mentor, OH

NORTH CANTON TV & APPLIANCE

414 S MAIN ST
North Canton, OH

North Shore Communications

428 Fairgrounds Rd
Painesville, OH

PREMIER HOME THEATRE, LLC

33565 Bainbridge Rd
Solon, OH

Protecrepair.biz

3879 state rd
Cuyahoga Falls, OH

Shoreworx Communications

496 Bracken Way
Bay Village, OH

Smart Home Innovations Ltd

37695 Caroline Dr
Avon, OH

Stewart's TV and Appliance

468 Cleveland St
Elyria, OH

Summit Sound & Security Ltd

8027 Darrow Rd
Twinsburg, OH

Technology Horizonz

773 Mckinley Ave
Bedford, OH

Tim's Custom Electric

PO Box 153
Richfield, OH

Wellman & Griffith Inc

22765 LORAIN RD
Cleveland, OH

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