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Parma Deck Builders Reviews
Bill takes much pride in his work. I would highly recommend
Also, there was an issue with the wood ordered. Some of the pieces were rough cut and too large. Now living with the deck a year later, it's such an eyesore and I've had several splinters because of it.
7/31/12: first day of construction: much to my dismay, nothing was done. Apparently, the crew could not find any concrete at Home Depot. Really?? Why didn't someone plan ahead and make sure the necessary supplies were purchased prior to the job? Also, I wasn't even given a courtesy phone call, I had to find out when I returned home that nothing was accomplished that day.
8/7, 8/8: No work done, death in family of one of the crew. However, when I called to see if the other installer was available to get at least something accomplished, I was told that the other installer wasn't able to work alone because he wasn't know well enough at the company. That certainly inspired confidence in the quality of work to be done.
8/9: crew gone by 12:30pm, hardly anything done, no explanation given.
8/14: rain in the morning, clear by noon, crew did not show up, despite assurances that they would be there everyday until the job was done.
8/20: crew stayed until 6pm, pleasant surprise!
8/21: crew gone by 1pm! Apparently called to another job- what about my job?
8/22: did not have correct finishing nails for the inside trim of sliding glass door, more wasted time
8/24-8/25: happy that the work would be finally done! However, wasted the entire weekend staying home. Only a miniscule amount of work was done, and an auger remained stuck in the ground. Apparently, 2 installers were supposed to be there, only 1 showed up, and he couldn't do much because the work left was a two man job. More wasted time, and a weekend ruined.
8/25: Still not done, wrong nails used on deck! Wood split, 13 rails had to be replaced. Also gouged wood and wood with the bark still on it had to be replaced. Not sure why damaged wood was used in the first place.
A promised 10 day job stretched into a 30 plus day job. When I presented this experience to the company, and requested a monetary compensation, all I received was a $50.00 restaurant gift card; definitely not satisfactory.
Also, I was charged $500.00 precautions that the siding crew had to take during the siding procedure. No precautions were taken, and I had to fight to get compensated for what I thought was a fradulent charge. I did get $300.00 back.
In regards to the siding, I was very pleased with the work.
To conclude, this was a very stressful, expensive and aggravating experience mostly due to the company's admitted lack of ability to handle multiple jobs and inefficient work crews.
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