Napoleon Boat Dealer

in Napoleon, OH

Napoleon Boat Sales Articles

Boat Sales reviews in Napoleon

F

Rating
I had a voucher from a daily deal site for Positivity's highest level detailing service. I had some difficulty making an appointment initially -- I used their online system, and it took some time to get confirmation. But eventually they called me and I set up an appointment for a Tuesday at 1 pm. No one showed up. I called and texted and emailed and got no response all day (I probably left a total of 10 messages). This was particularly frustrating because I had stayed home from work and also taken time to clean out the car completely. Several days later, after I contacted the daily deals site to complain, someone from Positivity left me a voice mail about setting up an appointment but made no reference or apology for their no-show. I left a message requesting a prompt appointment, but they did not respond. I will never use this company again.
- Jessie G.
A

Rating
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was very easy to work with and does nice work, at reasonable prices. He created a boat cushion from a picture and cardboard cut-out and we're very pleased with the outcome.
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has done work for us (other boat cushions) in the past and we'd go back to him again!
- Deborah S.
A

Rating
Scrubbed, power-washed, polished our boat... inside, outside and the cushions. Even peeled off the old inspection sticker and put on the new one. It's awkward to reach but he did it with a smile. Nice, polite, efficient crew.

- Jane W.
F

Rating
***Buyer Beware*** Called
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at
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to fix a battery issue with my boat. Boat was not starting. The boat is a year old with less than 30 hours on the engine. I spoke with
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at Action Boats multiple times, but he did not come out to give me a written estimate on the repair. Finally, three weeks after contacting
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, I received a call that he had come to my house when I was not home and inspected the boat. I was told that he needed to replace the battery switch OEM, battery cables, and fuse box.
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could not provide me with an estimate on the repair because he said that he had to check on part prices. I did not hear from
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for another couple weeks. After leaving multiple messages, I received a call from
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that the boat was repaired. I attempted to give
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my credit card number, but
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told me the price was 684.00 if I choose to pay with check instead of credit card to avoid credit card fees.
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said he was going to give me a "discount" so that he didn't have to pay the transaction fee of the credit card company.
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said he needed to pick up the check immediately and wanted me to make the check out to him personally. I requested an invoice which he said he would email to me at a later time. After paying
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via check, and upon inspection of the boat, I realized that all my electronics( depth finder, GPS, and radio) did not work. It appeared that none of the electronics were receiving power. In addition, my motor loses power randomly now and leaves me stranded. None of these problems were present prior to
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working on my boat. Over a 3 week period, I called
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16 times and left multiple messages without receiving any return calls. After receiving no call back, I finally went to
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's location and spoke with
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.
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apologized and said he had been out of town and would be out to my house to fix the electronics and look at my motor the next morning.
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has never called or stopped by my house. I have called multiple times and never received a call back. After reviewing the invoice that
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forwarded to me after I paid him, I realized that the "discount" that he provided me for not using my credit card was actually the 7% sales tax that he put in the invoice. I have forward the invoice, a copy of check addressed to him, and complaint to Florida Department of Revenue tax fraud tip line. I DO NOT RECOMMEND
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, but if you choose to use
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request a written estimate and do not pay invoice until you have thoroughly checked work. I wish I would have read the prior reviews on Angie's list before using
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! It seems this is not the first time
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at
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has had these issues with customers. BUYER BEWARE.......
- Gordon O.
F

Rating
Used him for about a year started out okay although was a little expensive. Then this spring when removing shrink wrap from our new boat. his crew slashed one of our seats with a box cutter. It took a month for him to call me back. He agreed that it was his employees who must have done it. He also stated he would arrange for it to be repaired or replaced like new. However, that is the last I have heard from him despite leaving multiple messages. As of 8/30/14, I still have no response, so I must assume he is not interested in correcting his damage to my boat. I would not recommend this company based on there awful customer service
- phillip E.
D

Rating
I hired this company to do some work on my boat in the
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Harbor boatyard. I had them drill and tap some holes into the
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and install some new
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bolts. They also agreed to install a new packing gland on the engine prop shaft at my request and do some minor fiberglass repair. I was assured that they had the necessary equipment to make short order of the drilling and tapping operation. After spending an hour on the engine, it was clear that the mechanical work was too much for this young crew. The owner conceded to being in over his head and brought in another company to finish the engine work. To drill the
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bolt holes, the crew used nothing more than a department store battery operated drill. This took many many hours to complete, all of which should have taken just a few hours to complete with more appropriate industrial equipment. In short, I was charged an enormous amount of money to complete this project which should have cost half of what I was charged. I payed this young crew for their on-the-job training! They are overconfident in their capabilities and do not have the necessary equipment to do what they say they can do. There are some very capable and talented boat mechanics in the
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area. This company is not one of them.
- Dan Z.
F

Rating
He started working on the boat nearly 1 year ago. Since that time, he has failed to repair the problem. He has overcharged for services and parts. Failed to show up when he said he would. It appeared that every time he was able to get a larger, more expensive, customer he would simply not show up and then later gave every excuse in the book. Since it was not season, we were very patient until the last time that he actually did show up. He gave us a large bill and did not complete the work. We finally fired him. Unfortunately, there appears to be no remedy for bad and incompetent service from so called marine mechanics. We learned the hard way. We lost a year and a lot of wasted money. I would not trust this guy with a row boat.
- Robert T.
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All Boat Dealer in Napoleon, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Blue Ridge Builders

604 Schaum Ave.
Zanesville, OH

Dave's Marine Transport

PO Box 84
Marblehead, OH

DUBBERTS PROFESSIONAL OUTDRIVE

2344 EAST HARBOR RD
Port Clinton, OH

GREAT LAKES DIESEL INC

505 RIVER RD
Huron, OH

HBH Repair And Service

1571 Skinner Lane SE
New Philadelphia, OH

LAKENGREN BROTHERS AUTO REPAIR

121 E SAINT CLAIR ST
Eaton, OH

PERFORMANCE PROPELLER

15 DROSTE SQ
Saint Charles, MO

South Shore Marine

1611 Sawmill Pkwy
Huron, OH

Treasure Cove Marina

904 S.E. Catawba Rd.
Port Clinton, OH

TULLOCK'S MARINA

543 E RIVERVIEW AVE
Napoleon, OH
Napoleon Zip Codes

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