Mount Vernon Furniture Sales Companies

in Mount Vernon, OH

Sample Reviews

F

Rating
This is for the store on I-10 next to Target and HEB.
Super disappointed so far. Placed an order for $3824 on 7/8/2014. It's 74 days later and still no furniture. I wanted to spend the extra money, buy American-made, and buy local and this is the results I have to date.
I called on 9/14 to ask for an update as this was the estimated delivery date given on the invoice. Manager couldn't tell me because the "factory is closed on the weekends." Said he would call me back on Monday. Didn't.
Called yesterday 9/18. Salesman said he would have to "research it." Calls back and says "it's showing as back-logged." I say okay. Any idea when it will be delivered? Ah, no he says. **Crickets.** Me: "can I get a refund on my $824 deposit then?"
: "you'll have to talk to the manager about that. Call back Saturday."
When you talk to someone in the store, they blame "
" as though they're a separate entity. When you email
corporate they act like they don't know anything because the stores are individually owned. What a great business model.
When I placed the order I was extremely clear that I needed this order in a two month time frame at most. It wasn't a problem the manager says. When they're taking you're money they're extremely friendly and agreeable.
So far it has not been a good customer experience. I just don't understand why this is so hard. You pay money, get furniture. Seems like a
equation. What is most surprising is that clearly neither the stores, which are apparently individually owned or the company give a d*** about your satisfaction. When you ask where your furniture is, you are treated like you're an irritation. How dare I ask.
Clearly they're not looking for repeat customers which is a shame because we are in the
for more furniture. Very strange.
Will be on my way to
's in the very near future.
- Paul H.
A

Rating
Carpenter and
were the gentlemen that delivered the couch and managed to get it inside without any incident. They were very courteous and professional. They really took charge of the situation and were willing to get it in... one way or the other. Thank goodness the door was big enough. These gentlemen were so nice and willing to stay until we figured it out. We were the last job and I knew they were tired but they persevered. La-Z Boy is lucky to have Mr.
and Mr.
. Well done!
- Sandra F.

Mount Vernon Furniture Sales Articles

Furniture Sales reviews in Mount Vernon

A

Rating
Mount Vernon Designer Furniture Provider Name Locked
was a pleasure to work with from start to finish. She was very helpful and we are delighted with our purchase. When the table was delivered, we were dismayed that we had not ordered gap covers, and contacted
Mount Vernon Designer Furniture Provider Name Locked
about this. She was quick to make sure that we were still able to get them installed, and actually was concerned that we should be completely satisfied with our purchase. I would highly recommend her.
The furniture is a little pricey, but is very high quality and just beautiful.
- PAT C.
F

Rating
. Was promised delivery within two weeks. Called when got close and was told a mistake was made that it would be more like 6 weeks. Then after all of that They delivered the furniture damaged 4 times. This was over a few months. I was already being billed form them when I did not have proper furniture. They then sent a repair person out who said at least the last time it looked like the delivery people mishandled the furinture by looking at the damage. Was also told furinture was all wood which was found to be untrue also. I tried to speak to
Mount Vernon Designer Furniture Provider Name Locked
the manager about this fiasco. He did not seem to care or even want to work with me on how inconveneiced we were and the waste of my time. I asked him to have district manager call me. He said I would hear from district manager or him in 2-3 days. I never got a call from either one. I then left 2 messages for
Mount Vernon Designer Furniture Provider Name Locked
the manager which he choose to not return. I called him again and again was quite unfriendly and did not care. IF you value your money and time DO NOT SHOP AT
Mount Vernon Designer Furniture Provider Name Locked
.
- Carter K.
D

Rating
Mount Vernon Designer Furniture Provider Name Locked
calls the delivery and installation free- this should have been my first clue of how well this experience was going to go (you really do get what you pay for). The night before delivery we received an automated phone call telling us the window of time to be at home so the delivery can occur. That morning the delivery guy (the only silver lining to this whole fiasco was the delivery guys were really nice) called to confirm we would be home. Later that day, the window of delivery time came and went. The truck arrived approximately 1 hour later than the scheduled window of time. Really nice, clean, respectful delivery guys removed our old washer and dryer and put them exactly where I indicated in our driveway. They unpacked the new washer and dryer (being careful not to tear up the boxes- they gave those to my thrilled toddlers!). So far delivery is going well except being a little behind schedule. And then- the cord attached to the dryer would not reach the plug in the wall. This concern had been brought up at the store- these units were purchased because they are stackable, but the plug is very near the floor. We were assured this would not be a problem because the delivery truck carries different lengths of cord for these situations. We were informed the delivery could not be completed because there were no other cords in the truck. The delivery guys asked us to sign a document stating the delivery could not be completed and we, the homeowners, would complete the install. The delivery guys explained they were running behind and the install could go no further at that time. They suggested we could obtain an appropriate length cord (they even went so far as to try and show me how to take off the back of the dryer and indicated where the new cords would need attached!!!) or we could have an electrician come out and move the location of the wall outlet. This is not at all what we had been told at the store so we called customer service. We were told to go to the local
Mount Vernon Designer Furniture Provider Name Locked
and they would give us the appropriate length of cord and the install would be completed once we had the cord and called in to reschedule the install. I asked to go ahead and have the install scheduled and I would go to
Mount Vernon Designer Furniture Provider Name Locked
that night to get the cord. Delivery guys left. I called
Mount Vernon Designer Furniture Provider Name Locked
to confirm they had the part and was informed they do not carry the length we needed. I called customer service- I was told our local Kmart had the part. I called Kmart- no they did not carry the part. I called customer service- they could send us that part but it would be after the weekend before the part would arrive and that would be after the scheduled install. Install would have to be rescheduled. We called a local electrician who ordered the cord for us overnight. The night before the scheduled install we did not get the automated phone call telling us the window of time the installation was to occur. At 10pm we called customer service. They did not have us listed for an installation the next day- would we like to schedule an installation for the next week? No. Our electrician completed the install.
- Christina Z.
F

Rating
From the first contact customer service was slow to respond and rude when they bothered to call back. Should have realized the bad customer service they had would translate to even worse service in the future. We decided to go with
Mount Vernon Designer Furniture Provider Name Locked
for their quality . what we ended up with was a total nightmare. This company refused to accept any responsibility . Or show any concern whatsoever. If they had came to the site and measured maybe our experience would have been better. This company could care less about providing a great customer experience . It's a shame because all their furniture, kitchens, etc are really designed well.
- Bruce N.
A

Rating
We are furnishing a second home in the Durango area. We are several hundred miles away, and this is not always easy. We especially needed a bed to be delivered within a day or two of our arrival so that we could at least sleep comfortably in the house while doing other work on it.
Mount Vernon Designer Furniture Provider Name Locked
did a fabulous job in every way. It is not always easy to buy a mattress on-line or over the phone. They provided me with enough information so that I narrow down the choices and could do some shopping/testing in my own area. Once we decided what we wanted, the ordering and arrangements could not have gone more smoothly. Their delivery guys were very friendly, knowledgeable and competent.
Mount Vernon Designer Furniture Provider Name Locked
has even lent us a temporary "Hollywood" frame to use while we are waiting for our full bedframe to be delivered in a few months. I like dealing with local, family-owned businesses, even if it means paying a little more. However, in this case, their price was surprisingly competitive with the "big box" stores and national chains. I did not mind paying a few dollars extra for the level of service and personal attention.
- TINA W.
C

Rating
I had already done my homework before I went to the store, so I already knew exactly which mattresses I was interested in. The salesman was competent and attentive. I felt the price was reasonable, as there was a current sale and I also negotiated some freebies in place of gift cards. So my experience in
Mount Vernon Designer Furniture Provider Name Locked
' showroom was fine. My problem was with the delivery. I was given a delivery date, but the time was undetermined. I was flexible on that date except for a one hour time period when I had a previous appointment that I could not reschedule. The delivery scheduler refused to even try to work with me on that, refused to even put a note in my file regarding this time. I was told to wait until I was contacted the day before delivery and that perhaps something could be done then. At 3:00 pm the day before, I finally called
Mount Vernon Designer Furniture Provider Name Locked
delivery because I had not heard a thing. I was then told that I was scheduled for exactly the time period I wished to avoid, and that absolutely nothing could be done. (This seems more than a coincidence.) I was informed that no rearrangement was possible. The only recourse was to wait until the delivery men called to say that they were enroute and see if I could change the time with them. If not, I would have to reschedule. (Since there was a two- hour window, this guaranteed that I had to at least be tied to a phone for half of the day.) Luckily, the delivery men were much more cooperative than the scheduler, and we worked something out. But I give
Mount Vernon Designer Furniture Provider Name Locked
delivery scheduling department an F for not even pretending to try to work with me. Customer service in that area was severely lacking. This does seem odd, since the average consumer is not going to be loading his or her furniture purchase into their own vehicle and carting it home. Delivery is an integral part of the furniture business. The only choices for whether I would use this provider in the future are yes or no, but in my case it would be "maybe." If I were buying a mattress, maybe so, but for furniture I think I will go elsewhere! I recommend
Mount Vernon Designer Furniture Provider Name Locked
in
Mount Vernon Designer Furniture Provider Name Locked
!
- Emily R.
B

Rating
I love
Mount Vernon Designer Furniture Provider Name Locked
- they have a great shop and have always obtained a fair price for the items they sold for me. I think their pickup fee is a bit high - this is the first time I had them pick items up, I will try to get my items to the store a different way in the future.
- Kendra O.
B

Rating
We had courteous and polite treatment from the sales representative with an absence of any pressure or hard sales tactics. They carefully explained the various options and gave advice on the testing for comfort. We selected a mattress and it was delivered on the day and time scheduled. The mattress is very satisfactory and a big improvement over the previous mattress.

- Albert P.
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All Designer Furniture in Mount Vernon, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AIM Moving Services

2179 E. Livingston Ave
Columbus, OH

AMERICAN FURNISHINGS

179 Straits Ln
Killbuck, OH

AMISH DESIGNS

533 WOOSTER RD
Mount Vernon, OH

AMISH ORIGINALS FURNITURE CO.

38 N State St.
Westerville, OH

Andreas Furniture Co.

114 Dover Rd NE
Sugarcreek, OH

ASHLEY FURNITURE HOME STORE

2074 MARION MOUNT GILEAD RD
Marion, OH

Audio Video Interiors

7204 Pearl Rd
Cleveland, OH

Bedrooms First

8701 Lyra Dr
Columbus, OH

Berger's Table Pad Factory

1501 W Market St
Indianapolis, IN

Bid2winonlineauctions

1233 Lancaster Ave
Reynoldsburg, OH

Bid2WinonlineAuctions

153 Monebrake drive
Pickerington, OH

Blue Raccoon Home Furnishing

6 Coryell St
Lambertville, NJ

BUCKEYE AMISH FURNITURE

50 S. Liberty St.
Powell, OH

BUNK & LOFT FACTORY

2999 SILVER DR
Columbus, OH

CALICO CORNERS

6315 Sawmill Road
Dublin, OH

Caring Transitions of North Central Ohio

8917 S Old State Road
Lewis Center, OH

CLAYBORNE'S AMISH FURNITURE

8550 Blackjack Road Ext
Mount Vernon, OH

ClosetOrder.com

Commack, NY

Comfort Zones

4796 Shuster Road
Columbus, OH

Comfy Couch Co.

4056 Morse Rd
Columbus, OH

Community Threads Inc.

PO Box 13718
Columbus, OH

CONNELL'S HOME FURNISHINGS

8425 Blackjack Road Ext
Mount Vernon, OH

CORT Furniture Rental and Clearance Center

8600 Sancus Blvd.
Columbus, OH

Costco

1500 Gemini Pl
Columbus, OH

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles, CA

Crimson Design Group

15 E 6th Ave
Columbus, OH

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

ETHAN ALLEN

6767 N HIGH ST
Columbus, OH

EXPERIENCED POSSESSIONS

9230 DUBLIN RD
Powell, OH

Expert Office Furniture & Design

1080 W 3rd Ave
Columbus, OH

Exquisite Designs

47332 Sterdley Falls
Sterling, VA

FINE DESIGNS & INTERIORS LTD

11 SOUTH MAIN ST
London, OH

Fortin Welding & Ironworks Inc

944 W 5th Ave
Columbus, OH

FORTNER UPHOLSTERING INC

2624 JOHNSTOWN RD
Columbus, OH

FRONT ROOM FURNISHINGS

3800 Zane Trace Dr
Columbus, OH

Frontroom Furnishings

940 Polaris Pkwy
Columbus, OH

G & G Wood Studio

935 Jefferson chase way
Blacklick, OH

GEITGEY'S AMISH COUNTRY FURNISHINGS

7600 FISHEL DR N
Dublin, OH

Graves Piano & Organ Co.

5798 Karl Road
Columbus, OH

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL

Havertys Furniture Store

935 Polaris Pkwy
Columbus, OH

Home Source Interiors

727-729 Mt Airyshire Blvd
Columbus, OH

Homemade Design

41 Monument Ave
Boston, MA

http://bid2winonlineauctions.com

1233 Lancaster Ave
Reynoldsburg, OH

Johnny's Mattress & Furniture

305 S Gay St
Mount Vernon, OH

K G Gifts®

7326 State Route 19 Unit 2111
Mount Gilead, OH

Katie Hixon Interiors Inc

5061 Morse Rd
Columbus, OH

King Business Interiors

6155 Huntley Rd
Columbus, OH

Kittle's Furniture

3730 Easton Way
Columbus, OH

Kittle's Home Furnishings

5600 Britton Pkwy
Dublin, OH

Lazy-Boy Furniture Galleries

2885 S Hamilton
Columbus, OH

MICHAEL'S WOODWORKS

10015 BISHOP RD
Mount Vernon, OH

MILLER'S AMISH FURNITURE

300 S JEFFERSON AVE
Plain City, OH

MINERVA PARK FURNITURE GALLERY

4555 Blue Church Rd
Sunbury, OH

North American Cabinet Corp

1395 W 5th Ave
Columbus, OH

OLD AMERICAN CABINET CO

3045 SULLIVANT AVE
Columbus, OH

RealStaging

4000 Farber Court
New Albany, Oh

Rich Interiors, LLC

696 Big Rock Dr
Westerville, OH

RSFi Office Furniture

401 E Wilson Bridge Rd
Columbus, OH

Scioto Valley

4577 Lyman Dr
Hilliard, OH

Signature Cabinetry

1285 Alum Creek Dr.
Columbus, OH

Sleep Well Columbus

1300 Norton Ave
Columbus, OH

T.Y. Fine Furniture Ltd

106 East Moler Street
Columbus, OH

The Andersons Inc

480 W Dussel Dr
Maumee, OH

The Bradley Company

5164 Sinclair Rd
Columbus, OH

The Cabinet Shop

7520 Reliance St
Columbus, OH

The JAE Co

6295 Maxtown Rd
Westerville, OH

the unfinished furniture gallery

20 S 30TH ST
Newark, OH

Tindy's Affordable Home Refernishing

3946 Broadway
Grove City, OH

VALUE CITY FURNITURE

6067 E MAIN ST
Columbus, OH

VALUE CITY FURNITURE

1780 MORSE RD
Columbus, OH

Voda Emporium

81 Parsons Ave
Columbus, OH

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