Access to trusted reviews, the best Veterinarians and exclusive discounts!
- If a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Mentor Veterinarian Articles
Angie's List In The Press
Mentor Veterinarians Reviews
We would recommend the "
All was very professional, very kind. Prices were lower than I expected and they explained their prices do go up after midnight. since they are an emergency clinic.
The person who referred me said that Doc is all about the animal. I found him to be fully professional and scientific in his approach. He takes few excuses from the owner, and in a way (right or wrong) his approach makes it clear that he's all about what's best for the dog. He's plain spoken and forthright. Personally, this is what I was looking for. I do, however, understand that there are those people who may want to be coddled a bit -- Doc Brown is not likely your guy. (I will say, though, that the office staff is wonderful and are very nurturing of both people and animals ... ) If you're good with straight forward and a slightly skewed, dry sense of humor -- you've found the right place.
GIven the dog's age, he provided me with options regarding certain things through the years. For example, the dog had an issue with her liver which his initial testing couldn't pinpoint. He said he could keep going and try to get to the bottom of the issue -- with no guarantee of finding it -- or we could choose to treat the symptoms instead. He was open and honest about the cost of each option and left us to decide. We chose to treat the symptoms.... and the dog went on to live for two more years.
We asked him his advice about how we would know when it was time to put her to sleep. Although he made it clear it was our choice, he did provide thoughts and suggestions regarding quality of life -- again, focusing appropriately on the animal's needs.
This week, the dog took a turn for the worse and the time had come to say good-bye. We called the office, and made an appointment for the end of the day. We paid the day before so we would only have to focus on us and the dog day of. The entire staff (including Doc) were warm, friendly and understanding. My only issue is that there was another family who showed up to pick up their dog from surgery while we were waiting to have our dog prepped. I was emotional ... it would have been nice to sit in an exam room alone instead of having it be uncomfortable for all. A minor detail which I thought about later.
All in all, these are "animal lovers". I think what we were going through effected the staff as much as it effected us. When it comes time for us to get our next dog, we'll look forward to going back to Doc Brown and his staff again.
Prices seem high, though we only recently moved back her from northern Wisconsin. I am not certain whether their prices are high, or costs for Veterinarian care here are just higher than in WI.
I have had repeated problems with the professionalism of his front-office. I have spoken to the doctor about specific instances where the person on the phone has been rude or unhelpful.
Having had the issue for the third time today, I have decided to look at other vets in the area.
All Veterinarians in Mentor, OH
Brook Park, OH
North Olmsted, OH
Broadview Heights, OH
North Lawrence, OH
Chagrin Falls, OH