Mentor Taxi Services

in Mentor, OH

Sample Reviews


It was perfect. Punctual, professional, comfortable - everything you could ask for from this service. The vehicle was very clean, and
- the driver/owner - could not have taken better care of me. She was checking route updates the whole way and adapting as she got new information. She's a true professional and I will not use another company - they've got our business for the long haul!
- Matthew K.

The service went very well. I had reserved a pick-up time a week before departure and the cab came on time and delivered us to the airport in plenty of time for our flight. The driver assisted us with our bags and we engaged in a pleasant conversation to the airport. We made arrangements for an airport pick-up when we planned to return in two weeks.
- Bill T.

Taxi Service reviews in Mentor


This is started best above the phone call went to an employee who made a mockery of the phone call to obtain service...he was rude and verbally offensive...
- Andrea D.

Mentor Airport Shuttle Provider Name Locked
arrived exactly on time and took me to sign a lease on my new apartment, stopping twice along the way so I could buy a money order for the security deposit. He had memorized directions to the new place, which were complicated - we had no problems finding the place and he got me there right on time. Picking out my apartment and signing the lease took much longer than expected and he waited patiently for over an hour and a half. He then brought me home. This was the second time I had used his service and I was just as pleased the second time as the first. I had to reschedule twice and he was very pleasant about it - in fact he was very pleasant and professional in all our interactions. Even though it took longer than expected and even though I had to reschedule twice, he did not charge me extra. I would highly recommend him and will use him in the future.
- Margaret D.

Despite being given explicit directions to my house in an email one month prior to date of service and confirmed with
Mentor Airport Shuttle Provider Name Locked
the day before, the driver was more than 20 minutes late. My wife calls me at 5 am while I am away on business frantic that the driver had not arrived. When I spoke to
Mentor Airport Shuttle Provider Name Locked
(owner of
Mentor Airport Shuttle Provider Name Locked
) at 5 am his excuse was that my house was not on GPS. The driver finally arrived and was not at all apologetic. He was frustrated and rude to my wife and family. I am a very patient and understanding person but when
Mentor Airport Shuttle Provider Name Locked
told me that the driver was very frustrated and could possibly leave my family without taking them to the airport I was LIVID.
Mentor Airport Shuttle Provider Name Locked
said the driver was a "contracted" driver. I asked for a refund or a discount for the failure of
Mentor Airport Shuttle Provider Name Locked
to provide service and for the rudenes that was shown to my family.
Mentor Airport Shuttle Provider Name Locked
told me in very
Mentor Airport Shuttle Provider Name Locked
and rude terms that I needed to let the driver take them to the airport and that he would handle any discounts after. My wife also mentioned that the driver was driving erratically trying to make up the time due to his tardiness..
I understand that things happen and tardiness is common with car service but what is more aggravating is the lack of professionalism from
Mentor Airport Shuttle Provider Name Locked
and his "contracted driver".
Mentor Airport Shuttle Provider Name Locked
said he would call me back and settle things and he never did so I had to call him back. He answered the phone and when he realized that I was the caller he quickly said that he was at his child's bday celebration. Interesting how he is concerned about his own family and despite being in a service field he isn't too concerned about mine.
Mentor Airport Shuttle Provider Name Locked
Corporate Car and LImo service ever again!!!!
- Michael W.

I used
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transportation service on the recommendation of my sister-in-law. Rocky picked me up from the
Mentor Airport Shuttle Provider Name Locked
after a layover forced an extra overnight stay in New
Mentor Airport Shuttle Provider Name Locked
. He had no problem with the schedule change, in fact he was the one that alerted my family that my original flight had been cancelled. Friendly, courteous and driving a clean and modern vehicle, I'd definitely use his service again.
- EKatherine O.

Mentor Airport Shuttle Provider Name Locked
arrived at our home 15 minutes early and waited patiently. He was helpful with our bags and very personable on the ride. Upon arriving back to
Mentor Airport Shuttle Provider Name Locked
, I called his cell as instructed and he told us his location. All in all, it made travelling in and out of
Mentor Airport Shuttle Provider Name Locked
quick and easy and we would use
Mentor Airport Shuttle Provider Name Locked
again in a heartbeat.

Couldn't of gone smoother. I contacted various other companies and inquired about transportation for my family which included a 2 year old with his car seat. This was the first one that on the phone was able to give e a solid quote and didn't make a big deal out of the fact I was going to have a car seat also. Made the reservations the following day which was a week prior to the actual day of the services. Was charged on the day before the services. Driver was prompt, actually a few mintues early but didn't feel rushed at all. Worked on our schedule. Was very happy and will use the services again if needed.

- Brett B.

I had to get from A to B, a short ride, on short notice. For me Time and aggravation is worth the cost of the transportation service. The service sent a beautiful clean late model car with a literate and easy to understand driver.
Mentor Airport Shuttle Provider Name Locked
took me where I needed to go on late notice, driving safely in a beautiful clean comfortable car. What's else is there to say?
- kathy W.

I am surprised by the number of positive reviews for
Mentor Airport Shuttle Provider Name Locked

We have used them a number of times for a shared ride both to SeaTac airport and home again.

I can live with the vans that have seatbelts that strangle you over time and vans that have never had the shock absorbers replaced it's usually the ride home that's the issue.

Last fall after being in transit for 24 hours the driver ended up in the wrong quadrant of our home town. Since they NEVER tell you who they are dropping off first I assumed they were looking for the home for the other passengers in the van. Finally, the driver said "I can't seem to find your house Mr X". I said "We live in
Mentor Airport Shuttle Provider Name Locked
Auburn, not NE Auburn". He even seemed to have navigation gear. I was not happy. In May of 2014 after returning from a Med cruise the driver (who spoke almost no English) drove over an hour to the other passenger's address (near Tacoma) then drove BACK to Auburn to drop us off, even though we lived only a few minutes from the freeway and could have been home in 40 minutes. If you choose to use
Mentor Airport Shuttle Provider Name Locked
make sure you ask them what the drop off order is when returning home. Be pro-active and don't assume because they have navigation equipment they know how to get to your house. As for me, I'm looking for a different option even if I have to pay more.
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All Airport Shuttle in Mentor, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A7 Transportation Services

3914 Marvin Avenue
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1798 E 55TH ST
Cleveland, OH

Affordable Airport Transportation

10400 State Rd
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Black Cab

4141 Rockside Rd,
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Chagrin Falls Black Cab

17685 Creekside Dr.
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10851 NORTH ST
Garrettsville, OH

Designated Driver

Painesville, OH


Beachwood, OH

Executive Coach Transportation LLC

8331 Hemingway Ln
Mentor, OH

Go2Go Taxi Akron

470 Massillon Rd.
Akron, OH


1811 Brookpark Rd.
Cleveland, OH

Ohio Divas

191 Charles St.
Akron, OH


887 W Liberty St
Medina, OH

Safelite AutoGlass

5350 W 130th St
Brook Park, OH

Akron, oh


Mentor, OH

Shindig Shuttles LLC

6292 Youngdale Ave NW
Canton, OH

SuperExpress Transportation

4395 Fairway Drive
Cleveland, OH

Thomas Limousine Service

330 Kennedy Rd
Akron, OH

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