-Find top-rated Service Providers

Find Top-Rated Mentor Internet Service Providers

Angie's List helps you hire the best - and avoid the rest!

Internet Service Providers to Avoid

125

Top Rated Internet Service Providers

17

Prevent buyer's remorse with us

  • Only 12% of Mentor Internet Service Providers are reliable
  • Tardiness is the #1 complaint against Mentor Internet Service Providers
  • Shop with us to ensure a fair price
  • Our complaint resolution team will help if a project goes bad
+See Verified Local Reviews

Over 2,893 reviews for
Mentor Internet Service Providers from people just like you.

D
"Everyone I've spoken with here has been polite, and seemingly wanting to help, but... they have not been able to deliver what they are selling yet. After" Numerous calls routed to their call center at Cablelynx and having a company tech out 3 times they have not been able to get the internet right and deliver the service I ordered and paid for. Prior to ordering the service I was told by both
and Cablelynx that what they call their high speed turbo (up to 50 mbps) was available at my address. I spoke with many, many people at both
City Hospital and Northeastern State University about internet providers in
prior to deciding what service to install. Despite many unflattering reviews, based on
/ Cablelynx's advertisements, the services featured on their website, and what they told me over the phone, I ordered their service. I Ordered and paid (by check at time of install) for the most expensive package they have at ($139 per month) for advertised speed up to 50 mbps. I'm Lucky if im getting 2- 3. Many times less than 1. I'm even having trouble with
email, much less web browsing. Forget about trying to access services like Netflix, it just hangs and hangs on this ISP's service. Numerous calls to their service center. I've recieved several reasons for why I'm having problems like they didn't have my order correct, I had not ordered their fastest service, that I had ordeed their enhanced package, not the turbo, ... That for some unexplained reason my modem had been set at residential speed level, etc... Again, I'm paying over $130/mo just for internet, and getting somewhere between 0.8 and 3 mbps. That's using Speedtest and numerous servers including their own sppedtest.ark.cablelynx.com. Last tech who came out yesterday admittted he was not getting much better from the connection and modem they installed. That's not even up to the advertised speed of their lowest priced ($59/mo) package. At 2 - 3 mbps I'm getting less than 20% of what I am paying for. Blamed it on the bandwidth. Couldn't do anything about it. His solution to the problem was to drop me down to their lowest price package, even though I was not getting anywhere near that speed either, and credit my account. Waiting to see how quickly that cedit happens. I was told they are in the process of upgrading infrastructure and that things should be better in another month or so. I'm assuming I'm dealing with professionals who understand the importance of providing service annd value to their loyal customers. I'm also assuming the people running this businss know they cant advertise something they cant deliver, and collect money from people under these circumstances. Perhaps the Oklahoma Corporation Commission, state utility regulators, and the FCC can explain this better than I can. I would like to be here again, in another month or so, and provide a glowing review of this company and their servce. Presently, I'm sitting tight, along with many friends and interested third party observers, waiting for them to deliver on my now adjusted, credited, slower, lower-tier internet service package, and hopefully, something closer to that 50 mbps they advertise for
, in the very near future.

-RICHARD C.

A
"The above amount included WIFI services for a year and installation. Just about everyone in our area outside city limits use their service. It is the best we have" had in the nine years we have lived here.

-Sharron S.

+Shop, Schedule, and Save on Services

Shop, Search and Save from anywhere!

  • Offers are exclusively provided by highly rated companies
  • Angie’s List members have access to exclusive discounts on local services
  • Shop, schedule, and stay on top of progress from any device
  • Our 30 Day Refund Guarantee means you can buy with confidence!
+Join 2 Million People on Angie's List

Over 2 million people trust Angie's List.

  • Your Membership Includes:
  • Instant access to top rated businesses covering 700+ services
  • Our Complaint Resolution Team to help when a project goes bad
  • On-the-go access to our iPhone, Android, & iPad apps
Find top-rated Service Providers
See Verified Local Reviews
Shop, Schedule, and Save on Services
Join 2 Million People on Angie's List

Local Articles in Mentor

Internet service

With 82 percent of American adults using the Internet, and the number bound to rise, having a reliable connection at home is more important than ever. Follow the tips below to help pick an Internet service provider (ISP).

social media privacy tips
Internet Service

Whether you're on one social media network or several, it's important to protect your privacy. Check out these tips for social media security.

The optimal Wi-Fi speed for your home depends on your Internet usage and number of connected devices. (Photo by Eldon Lindsay)
Computer Repair & Services, Internet Service

Has shopping for wireless Internet left you confused? Two computer repair and service experts explain which download speed you need in your home.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)
TV Service - Cable, TV Service - Satellite, Internet Service

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Angie's Answers

?
?
?
?
?
?

Internet Service reviews in Mentor

F

Rating
tl:dr -
Mentor Internet Service Providers Provider Name Locked
didn't port our phone number and we've been given multiple deadlines that have been missed. Either
Mentor Internet Service Providers Provider Name Locked
is giving us the run around or has become completely incompetent.
On Monday January 5th (I believe), I called to switch my phone and internet from Dish to CentruryLink. I was quoted a great price ($45 a month for 20Mbit and unlimited phone).
The person told me that it would be set up the following Wednesday.
Note: I don't think I explicitly asked to "port" our number nor was I asked. I did say I wanted to transfer from Dish which I assumed implied that we wanted to take our number with us.
I called on that day (
Mentor Internet Service Providers Provider Name Locked
7th) and was told that it would actually take effect the following Monday (
Mentor Internet Service Providers Provider Name Locked
12th). I wasn't particularly happy with that because it meant that we couldn't cancel Dish until then but
That Monday came and I called Dish to cancel but was told that
Mentor Internet Service Providers Provider Name Locked
had never requested to take over our number.
Again, I called Century link (still
Mentor Internet Service Providers Provider Name Locked
12th). Talked to a supervisor and he told me that they would expedite the transfer within 2 days but that it was scheduled to complete on January 21st. This time, I completed the 3rd party verification for number transfer, which the first person I talked to didn't have me do.
I will update as things progress.
Those two days passed with no action and I called back. The person I talked to seemed to have never heard of expediting a number transfer and told me to wait for January 21st.
It is not January 22nd and the transfer hasn't happened. However, yesterday (the 21st), our internet stopped working and we don't know who to call because we have two companies supposedly providing internet access.
- Ben F.
F

Rating
I just received my January 2015 bill. I have landline and
Mentor Internet Service Providers Provider Name Locked
.
Mentor Internet Service Providers Provider Name Locked
raised the cost of the modem
150%. According to the representative, if you have
Mentor Internet Service Providers Provider Name Locked
you have to use their modem. I live in Kentucky, so I called the public service commission to
Mentor Internet Service Providers Provider Name Locked
a complaint, only to be told that, per the Kentucky legislature, the commission is only allowed to handle complaints related to landlines. The commission was never given authority to handle complaints about internet service, so providers can raise rates anytime and any amount in Kentucky.
- LISA M.
A

Rating
We finally made the switch to
Mentor Internet Service Providers Provider Name Locked
after 15 years with Comcast. Everything went perfectly and we are so happy with our service.
Mentor Internet Service Providers Provider Name Locked
is the only way to go if it is available in your area. Service runs us about $200.00 per month for all three packages.....Comcast cost the same. Thanks EBP!
- Colleen B.
C

Rating
We were having unreliable connection with TWC. Couldn't
Mentor Internet Service Providers Provider Name Locked
the DNS a lot of time, slow connection speed (even though) we paid for there "Ultimate". My setup in the house is top notch and I can guarantee I had connectivity to TWC systems. After a month "talking" (there has to be intelligence on the other side of line for a conversation" ) and them complaining that it was my perfectly working hardware was at fault. The "discovered that the 3 repeater in my area were all "BAD". It took on tech who had a clue less than a day to fix the issue. Guess what my so-called bad hardware in my house now work fine when there is connectivity to TWC system. I guess you can't get mad at the dog for cleaning his butt in the living room and you shouldn't expect much more out of TWC.
- Gene F.
A

Rating
Excellent provider so far. When there was an issue with the connection, I was able to talk to a customer service agent who was able to walk me through the problem.
- Faith B.
A

Rating
I've received wireless internet service from ClearWire (also known as CLEAR), for at least 4 years, now, and it's only been down for a matter of hours (never more than 8), maybe 3 times (always from lightning storms). I've only had trouble with speed with a couple of web sites, and only for about 6 months, in all this time. I've always been able to fully enjoy YouTube, so the speed issue was small. A very knowledgeable friend thinks it was "dropped packets from bandwidth crowding, by other services." I'm even able to carry my laptop and the wireless modem to a
Mentor Internet Service Providers Provider Name Locked
's Deli, a half-mile walk from my home, and use the same neighborhood transmitter, for the same high speed service, while I enjoy the salad bar.
- William L.
C

Rating
The first time they were supposed to show up, they didn't. Someone was to call me back at my sister's to arrange another appointment, they didn't. They called me at home, but I was at my sister's house, as I told them I would be. While I was setting up the installation, I specifically asked if there were any additional charges, aside from taxes and state fees, and was told that the price they gave me, included everything. When the man was installing the service, I brought a modem with me to install, if there was going to be a rental charge on the modem. He checked on his cell phone and told me that the price I was quoted included the modem. Then the bill came (not to my address as originally ordered, but to my sister's) and I was charged an additional $10/month for the modem rental. When I called to ask about this additional charge, the first service person, told me that he would submit an expedited ticket to get this clarified and someone would call me back. He also said he was correcting the billing address as we spoke.They didn't call me back. Hours later, I called
Mentor Internet Service Providers Provider Name Locked
back and was told that the expedited ticket was void because the first guy sent it to the wrong department. I asked guy #2 if he could send it to the right department and instead was told that I had to pay the $10 rental every month and that the three people I spoke to when ordering the service and its installation had "misinformed" me. Eventually, he checked my next month's bill and told me that it would be the amount I was originally told it would be and it would be sent to my sister's address. I asked him to change the address to mine and, as we spoke, he allegedly corrected it. I expected that the next bill will be for any amount under the sun and will again be sent to my sister's address.
Mentor Internet Service Providers Provider Name Locked
will not be a long-term provider methinks.
- Elizabeth S.
A

Rating
Drop and line outside of house had to be completely replaced. The tech
Mentor Internet Service Providers Provider Name Locked
was quick, friendly and did a very good job. We had already had about 8 tech's out over the last 7yrs trying to fix the same problem(yes this has been going on this long) every time they say they have fixed it. Then literally a day later it is not working again.
Mentor Internet Service Providers Provider Name Locked
just replaced everything on the outside, which he said should of been done the first time a tech was out. We are so thankful, this is the only way we can communicate with our loved ones overseas.
- Jamie A.

All Internet Service Providers in Mentor, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A T & T

Mentor

A T &T MIDWEST

220 N MERIDIAN ST

Admail.net

251 W. Garfield Road
Aurora

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way

AT&T

Independence

AT&T

6901 ROCKSIDE RD
Independence

AT&T MIDWEST

PO BOX 182573
Columbus

AT&T U-verse Akron

209 S Main St
Akron

AT&T U-verse Cleveland

1250 Old River Rd
Cleveland

AT&T WIRELESS

7701 MENTOR AVE
Mentor

Best Practice Institute

410 Evernia Street

Bitboyz

20545 Center Ridge Rd Ste 116
Rocky River

Brain Host

405 Rothrock Rd Ste 104
Copley

Cable Cleveland

Cleveland

claroPoint

4900 Everett Rd
Akron

CMB Network Support

9139 Boulevard 26

Comcast Akron

161 S Main St
Akron

Comcast Cleveland

113 St Clair Ave NE
Cleveland

CommercePundit.com

1625 Lakes Pkwy.

Conventus Technology

7007 Woodthrush Drive
Painesville

Cox Cleveland

15102 Waterford Dr
North Royalton

Cox Cleveland

Cleveland

Cox Lakewood

15605 Detroit Ave
Lakewood

Cox Parma

Parma

CYBREX

PO Box 221043
Beachwood

D.P.I., LLC DBA The Big Mente

PO Box 35516
Cleveland

Daily Money Team

7372 Liberty Rd

Digital Data

1284 Som Center Rd
Mayfield Heights

Directv Cleveland

1588 Wagar Road
Cleveland

Dish Network Akron

164 S Main St
Akron

Dish Network Barberton

4360 Cleveland Massillon Rd
Barberton

Dish Network Berea

20 Prospect Street
Berea

Dish Network Brunswick

3769 Center Road
Brunswick

Dish Network Cleveland

1359-1417 W 3rd St
Cleveland

Dish Network Cleveland

5811 Ridge Road
Cleveland

Dish Network Lorain

228 East Erie Avenue
Lorain

Dish Network North Canton

1406 North Main Street
North Canton

DSL Cleveland

Cleveland

Dyer Media Group

12737 Kings Lake Dr

eFuneral

5000 Euclid Ave Ste 310
Cleveland

Enfusen Digital Marketing

2855 West Market Street, Suite 219
Akron

Eriepro Ltd.

1366 Lloyd Road
Wickliffe

EVEREADY PRINTING INC

20700 Miles Parkway
Cleveland

EXCEL ENTERPRISES LLC

4971 Barlow Dr
Brunswick

Farrow Cleaners Co

3792 Lee Rd
Cleveland

ForbenMedia

7401 Summerhill Road

Greencastle Web Design

676 Shannon Drive N

Hard Comet Web Design and Services

534 Deerwood Ct
Painesville

Heights Tech, LLC

4308 Silsby Rd
Cleveland

Homemade Design

41 Monument Ave

Imagine Net LLC

6775 Glenview Rd
Cleveland

Infinite Synergy

1032 Boardman Canfield Rd.
Boardman

J&J Video Productions

6656 State Road
Parma

Janca

4237 W 223rd St
Cleveland

JW Marketing Services

12540 Ashton Trail

Mac Productions, Inc.

13115 Puritas Ave
Cleveland

Mango Bay Internet

1277 E Schaaf Rd
Independence

Modest Creation LLC.

35160 Topps Industrial Pkwy #7
Willoughby

Monreal Consulting

30432 Euclid Ave
Wickliffe

MostHost Inc.

23420 Lorain Rd. Suite 5

My SEO Gal

3323 E.Scarborough Rd

North Coast Computers

445 Avon Belden Rd
Avon Lake

North Shore Communications

428 Fairgrounds Rd
Painesville

O-WEB TECHNOLOGIES LTD

4879 LANDER RD
Chagrin Falls

PCPC Support

Nationwide Support Center
Columbus

Performance Media Placement

23172 Plaza Pointe

Power Button Technologies

34576 Lakeshore Blvd

PREMIER HOME THEATRE, LLC

33565 Bainbridge Rd
Solon

RevLocal

1375 E 9th St
Cleveland

RevLocal

Akron

Robinson Technologies, LLC

2335 Green Rd
Cleveland

ScreenItAgain

6680 Parkland Blvd
Solon

Stark County Connections

1240 Lincoln Way E suite #118
Masssillon

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tapsearch Com

14524 Orchard Park
Cleveland

TechBachelors

5015 Henry St
Cleveland

Technology Horizonz

773 Mckinley Ave
Bedford

THE PC GUYS

PO BOX 241382
Cleveland

The Right Way to Write

30 East Georgia Street

TIME WARNER

7820 DIVISION DR
Mentor

Time Warner Akron

96-148 Wheeler Ln

Time Warner Akron

1037 Kevin Drive
Akron

Time Warner Akron

1919 Brittain Rd
Akron

TIME WARNER CABLE

7 Severance Cir
Cleveland Heights

Time Warner Cable Akron

150-232 S Broadway St
Akron

Time Warner Cable Akron

161 S Main St
Akron

Time Warner Cable Akron

530 South Main Street #1751
Akron

Time Warner Cable Akron

530 S Main St #1751
Akron

Time Warner Cable Canton

101-199 Mc Kinley Ave NW
Canton

Time Warner Cable Cleveland

1228 W 6th St
Cleveland

Time Warner Cable Cleveland

280-418 W Prospect
Cleveland

Time Warner Cable CLEVELAND

1300.1398 W 2nd St
Cleveland

Time Warner Cable Cleveland Heights

7 Severance Circle
Cleveland Heights

Time Warner Cable Kent

301-399 W Main St
Kent

Time Warner Cable Lorain

1801 Elyria Ave
Lorain

Time Warner Cable Lorain

1801 Elyria Avenue
Lorain

Time Warner Cable Mentor

7820 Division Drive
Mentor

Time Warner Cable North Olmsted

24910 Lorain Road
North Olmsted

Time Warner Cable Strongsville

8150 Dow Circle
Strongsville

Time Warner Cleveland

1352-1392 W 6th St
Cleveland

Verizon Wireless

16699 Chagrin Blvd
Cleveland

Verizon Wireless

9368 Mentor Avenue
Mentor

Verizon Wireless

35125 Vine St
Eastlake

Verizon Wireless

30430 Lakeshore Blvd
Eastlake

Verizon Wireless

5965 Andrews Road
Mentor

Webb Design

PO Box 690661

Shop Local Internet Service Services in Mentor, OH

Join Angie's List to get the best local reviews in Mentor.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a High Speed Internet Service
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money