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Dry Cleaners to Avoid

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4

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Over 362 reviews for
Mentor Dry Cleaners from people just like you.

A
"Was down the
, and needed a Laundromat for a large load of laundry. And I googled coin operated Laundromats in the
" city Maryland area and found
and fold. Finding it was easy and it was a dream to find. New machines, Clean and well kept building, friendly people. A+. If I had the
I would stick a large one of these well run coin op laundromats in the dead center of the
city area. (on the coastal highway lets say near Rt 90.) But I am happy to drive to Berlin for such a well run Laundromat.

-Adam B.

A
"We bought 8 man-hours of cleaning services for $225 as an Angie's List Special. It could have been 2 people for 4 hours or 3 people for 2 hours and 40 minutes." They chose to send 3 people which was fine with me. It had been several months since our apartment was thoroughly cleaned and we had priorities. They implemented our requests and devoted more time to areas where we wanted more thorough cleaning. For example, we wanted the bathroom floors washed with bleach and the bathroom walls wiped down. They followed our instructions. We intend to hire them again. I can not think of anything they did that they could improve upon.

-Jane W.

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Local Articles in Mentor

Dry cleaning

Dry cleaning is a service that treats clothing and other items with a chemical solvent instead of soap and water. A dry cleaner also provides such services as repairing and ironing clothing.

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Alterations/Sewing/Decorating, Dry Cleaning

One of the common complaints we see on Angie’s List in the alterations category is that clothes are not altered in time. Don’t wait until a week before school starts to get those clothes fitted properly because they might have a back to school rush. Keep in mind shops may also be busy this time of year with wedding alterations.

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Dry Cleaning reviews in Mentor

F

Rating
HORRIBLE! I have just experienced the least competent customer service of my life.
A little background: I've lived in this neighborhood off and on for well more than a decade and, while I have not been a constant customer here I have used them for shirts and dry cleaning a fair bit through the years. I always thought they were basically okay, with more frequent, yet benign, screw-ups than I would like. Twice in the past couple months, for example, I returned shirts that had not been pressed properly. Annoying but not terrible.
All of that just changed.
I recently noticed they have a sign in the window saying they clean rugs. I've always trusted my rugs only to
Mentor Dry Cleaners Provider Name Locked
(a practice to which I will be returning), but I decided to give the neighborhood store a
Mentor Dry Cleaners Provider Name Locked
with the runner in my foyer. Eco explained to me that they clean some rugs themselves and others they take to other cleaners in the area. The woman who took my rug didn't know who would clean this one. She said that rugs can take 2 weeks.
About 9 or 10 days later I was in the store to drop off some shirts and I asked about my rug on the off-off-
Mentor Dry Cleaners Provider Name Locked
it got done early. The guy behind the counter came out and started looking through some rugs rolled up and laying on the floor - and there was my rug, laying on the bare floor - uncleaned, unwrapped, looking dirtier than when I'd dropped it off some 10 days earlier. If it was even tagged I didn't see it. Mine was the ONLY rugs not wrapped in paper, as though they wanted anyone coming in from outside to step on it. I guess I wasn't clear that I want the rug cleaner, not dirtier.
The guy helping me said he was the manager (he wasn't), and he had ZERO information about what was going on. Just then another gentleman drove up who represented himself as the owner (he wasn't) drove up and said he is responsible for carpets. He had plenty of excuses. For one of them, he threatened to
Mentor Dry Cleaners Provider Name Locked
me if I wrote online what he said.
YES, HE THREATENED TO
Mentor Dry Cleaners Provider Name Locked
ME IF I WROTE IN A REVIEW ONE OF THE THINGS HE USED AS AN EXCUSE.
The thing that seems to be true is that he was out of the office for a personal reason and he says none of his employees took over some of his responsibilities. We all have personal issues, but a good manager has systems in place for other people to take over. You don't just let stuff pile up!
So, now they're scrambling to get my rug done on time, and the wanna-be-owner-guy pledges it will be. He initially said he would do that by drying it in an extremely hot room - something a leading rug company says could ruin it. And this is Eco's leading rug guy. Why not just throw it in the dryer??
Would my rug have gotten cleaned if I hadn't stumbled across it? Are they now taking shortcuts? Why the #$@#($* was it laying on a bare floor for people to step on it 10 days after I dropped it off? I've asked these and many other questions and gotten scant, sometimes conflicting, answers.
The best cleaner in
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is Raffi's on
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Highway (see my review of them). It's pretty pathetic that Eco is within walking distance of my house but I'll go back to driving 30 minutes to North
Mentor Dry Cleaners Provider Name Locked
because I now trust Eco as far as I can throw them.
- niles G.
C

Rating
I brought to dress the matching jacket in and was told there was no problem with making the alterations. I had several fittings each time something additional was done. I asked several times for an estimate, but none was given. I was told it won't be too bad. When I went to pick up the dress nothing was done to the jacket. Jacket was altered in time for the wedding.

Seamstress was often late for our appt. Shop was very hot and changing room was extremely small.


- Margaret F.
F

Rating
This dry cleaners to say the least is not a dry cleaner at all!! Even when requesting Dry Clean they machine washed my bedding and complete ruined the filling as it shrunk I am sure it was not washed in cold water not that would have changed the results but lessened them. When taking it back to the
Mentor Dry Cleaners Provider Name Locked
store to see what could be done
Mentor Dry Cleaners Provider Name Locked
the Store Manager she was unapologetic and stated it was a manufacturers issue "this happens all the time" and would not do anything about it - not return my money NOTHING!!! While I understand the tag indicated it should be machine washed when a customer asked for Dry Cleaning you should tell them you can not dry clean it only machine was it and I would not have paid $35 for a machine washing and the ruining of my expensive bedding. Anyone who knows about fabric or linen materials which I would have assumed of a cleaners would know this is what would happen if machine washed. I highly recommend you understand what your cleaner will do even when requested by you so don't waste your money. NOTE: if this happens all the time shouldn't you let the customer know it is possible.
- Paula W.
F

Rating
I took in a brand new
Mentor Dry Cleaners Provider Name Locked
Kors handbag to get some red dirt stains removed. They told me it would take two weeks because they cleaned purses by hand. After 3-1/2 weeks I finally got it back with the stains still there. I was told that red dirt normally comes out, but because of the silk material it would not come clean. I took the purse home and sprayed some spray and wash on it. What could it hurt, right? I took a soft brush and scrubbed the purse clean in about one minute. I sat it in the sun to dry and the stains are completely gone. I will definitely not be using them in the future.
- Tammy N.
A

Rating
The service was done very well; the turnaround time was a little lengthy, but they told me that this would be the case up front and I wasn't in any hurry to get my dress back. I was pleased with the outcome and would recommend them to anyone in need of a wedding dress cleaning!!!
- Lindsey M.
F

Rating
I decided to try
Mentor Dry Cleaners Provider Name Locked
's Cleaners home delivery. It went very bad from the beginning. I decided to give them 2 more chances: terrible experience. First, their pricelist is incorrect: for example, it says that pants cost $6.99. They "forgot" to mention that, if the pants are pleated, it costs more. Same with the shirts: they dry cleaned a shirt (with no tag saying it should only be dry cleaned), instead of laundry, and charged me $4.95 for it! I specifically asked them to only launder my shirts. And this happened again, the next week, with the exact same shirt.... The 3rd week was the worst: I gave them some napkins, expecting to get them the following week. They forgot to tell me that it would take 2 weeks, because they had to send them to a different location. Two weeks later, I still didn't get the napkins. I spoke with the supervisor of the location, who told me there was a problem, and they were bleached.... Those were very special napkins, hand made by my grandmother. I was completely devastated. Fortunately, it was not true, and they came back ok. Every week, I had to call the billing department because they didn't charge me the right amount. They did issue a credit 3 times. So much anxiety and time wasting trying to call them and get billed the amount I was supposed to be charged. Dealing with
Mentor Dry Cleaners Provider Name Locked
's Cleaners was a real nightmare for me. Finally, the supervisor said he would give me a credit for the problem with the napkins, but I'm still waiting..... Stay away from
Mentor Dry Cleaners Provider Name Locked
's Cleaners!
- Sylvie O.
F

Rating
I picked up dry cleaning on 8/5. The lady working the counter put in the wrong amount and had to get the guy to reverse the charge. The guy gave me a totally of $68 which is way higher than any other dry cleaners in the Roanoke/
Mentor Dry Cleaners Provider Name Locked
area. We will not be back and my advice to others is to take your dry cleaning to Skyline Cleaners in
Mentor Dry Cleaners Provider Name Locked
. The pricing at Skyline Cleaners is competitive with other dry cleaners.
Mentor Dry Cleaners Provider Name Locked
is ripping people off.
- Katrina C.
N

Rating
I am truly amazed at the results!
Mentor Dry Cleaners Provider Name Locked
and
Mentor Dry Cleaners Provider Name Locked
take great pride in their work. They got out every old spot and stain. The results were nothing short of miraculous! They worked diligently and invested much time and energy to their tasks. It is the "old fashioned" personal service that you always hope to find, but so rarely do so. My teenage daughter's carpet was in such bad shape from makeup and spills, I was certain it would need to be ripped out, and I had been dreading the cost, and planning that it would be replaced by hardwood .
Mentor Dry Cleaners Provider Name Locked
and
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made it look like BRAND NEW! I just could not possibly be any happier. It was such a pleasure to have
Mentor Dry Cleaners Provider Name Locked
and
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in my home. I will look forward to seeing them again, and plan to have upholstery done next.
I am basking in a clean looking and smelling home. Thank you so much
Mentor Dry Cleaners Provider Name Locked
and
Mentor Dry Cleaners Provider Name Locked
!
- Michelle D.

Dry Cleaners in Mentor, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & M TAILORING & CLEANERS

33455 STATION ST
Solon

Buzzi's Laundromat & Laundry Service

526 Graham Road
Cuyahoga Falls

C J'S CLEANERS INC

9354 MENTOR AVE
Mentor

CAVALON DRAPERY & BLIND CLEANER

2400 BROADVIEW RD
Cleveland

CHAGRIN CLEANERS & TAILORS

27313 CHAGRIN BLVD
Beachwood

COLONY CLEANERS

13926 CEDAR RD
Cleveland

DIMITRI'S DRY CLEANING

660 Treeside Ln
Avon Lake

DRY CLEANING WORLD

7727 William St
Mentor

EVANS DRY CLEANERS & SHIRT

9570 MENTOR AVE
Mentor

FAMILY CLEANERS

7463 CENTER ST
Mentor

Farrow Dry Cleaners Inc

3792 Lee Rd
Cleveland

FASHION IN STYLE

33180 VINE ST
Eastlake

Fast Needle Milton's

5858 Mayfield Rd
Cleveland

Giant Eagle

2775 W Market St
Akron

GRANNY ANNE'S SAME DAY CLEANER

7626 MENTOR AVE
Mentor

HILLCREST CLEANERS

4263 MAYFIELD RD
Cleveland

JAY DEE CLEANERS INC

8457 MENTOR AVE
Mentor

KEENER'S FAMILY CLEANERS

6639 CENTER ST
Mentor

O'GRADY PROFESSIONAL CLEANERS

2279 Lee Rd
Cleveland

OHIO CITY DRY CLEANERS LTD

1879 FULTON RD
Cleveland

Ohio Restoration

2376 East Ave
Akron

PREMIER DRAPERY CLEANING

9940 JOHNNYCAKE RIDGE RD
Mentor

Premier Dry Cleaning & Shirt Laundry

9940 Johnnycake Ridge Rd.
Mentor

PRO CLEANERS

34714 VINE ST.
Eastlake

PuroClean Professional Services

1126 Industrial Pkwy N
Brunswick

Stanley Steemer

31339 Industrial Pkwy
North Olmsted

Stanley Steemer

1669 W 130th St
Hinckley

Stanley Steemer International Inc

30030 Lakeland Blvd
Wickliffe

Superior Cleaners

3725 Medina Rd
Medina

SUPERIOR REMODELERS & BUILDERS

6034 STATE RD
Cleveland

ULTRA DRY CLEANER

5408 MAYFIELD RD
Cleveland

VILLAGE CLEANERS

7342 CHIPPEWA RD
Brecksville

WEST GEAUGA CLEANERS

9701 Sylvan Ln
Mentor

WILLIAMSBURG CLEANERS

25919 DETROIT RD
Westlake

X-PERT DRY CLEANING INC

9215 MENTOR AVE
Mentor

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