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Dry Cleaning reviews in Mentor
I tried a this shop to have my husband's shirts laundered. They destroyed one of the shirts and damaged two others. Three other shirts in the order were fine. They fixed the cracked and missing buttons on the damaged shirts but they didn't bother to match the buttons so the shirt cuffs look a little strange.
The worst thing was that they completely ruined a brand new shirt. The cuff buttons were burned off completely and they burned holes into the fabric where the buttons would have been.
I wanted the shirt replaced but after SIX weeks and four return visits, I was given a "fixed" shirt. As someone who sews, I can tell you that the fix was HORRIBLE. They only ironed on some fusible interfacing onto the holes and then attached the buttons onto the extremely weak material. It is laughable. The new buttons do not match and it is incredible to me that they would even try to pass this off as a fix. The shirt was brand new and had only been worn once and not even laundered yet. It was a present from my husband's mom to my husband for Christmas.
Any other shop that I have been to over the last 23 years, would have replaced the shirt immediately with a HUGE apology. This shop gave me the run around and then didn't live up to its responsibility of taking care of my belongings.
SHAME on them.
In all the years that I have been having shirts laundered, I have never had something like this happen. STAY AWAY!!!
I have the shirt and receipt hanging in the closet to prove that everything I said here is one hundred percent true.
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