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Dry Cleaners to Avoid

35

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10

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A
"About five years ago I became my husband's caregiver. Laundry got out of hand. I called
and my laundry problems were solved. The" initial load was huge since I had gotten so far behind. He took it and brought it back and charged me an incredibly fair price. Having it done was a big relief. Then we set up a schedule and every two weeks I would leave my laundry in the vestibule with a
check made out to
. He would pick it up in the morning and return it in the afternoon. I never even saw him. It was like magic! I never worried about the
checks because he always charged me a fair price. I was a happy camper. Then my husband became completely bedridden and though I only had a small amount of laundry, bed linens, etc., it had to be done on a daily basis. I didn't feel I could have him come every day so I had to discontinue the service. Ultimately my situation changed and some months ago I decided to treat myself and have
come again. I called three times. I never got a return call. The last time I called I asked if I could just schedule a pick up. She said I couldn't since "he" has to call me first. (Sorry, I can't remember his name.) He never called. I don't like doing laundry since it involves many trips down and back up stairs but I've adjusted. Still I'm disappointed I never got a call. Where it asks if I would use this service again I checked "no" simply because he won't let me! I'd like to think there's a good reason. However, despite this I'd still recommend
pick up service. It was great and made me happy while it lasted.

-Henrietta W.

C
"I took in a vintage varsity jacket with leather sleeves and felt appliqued letters on the back. The jacket was dirty, and the sleeves were gray, not the white they" used to be. This type of cleaning is apparently done off-site, and deliveries take place only on Wednesday. I dropped the jacket off on a Saturday, and returned 10 days later to discover it was not ready for pickup because of a snowstorm in New
. I returned a week later, the jacket was ready, and I was refunded $10 for the delay in delivery. I appreciated this very much. When I got the jacket home, I was delighted with the beautiful job done on the sleeves, which had been cleaned and redyed, so the white was really white again. The letters on the back of the jacket, however, had been damaged by some type of brush. The felt had been scraped off the jacket in some places, and in other places the felt had been brushed so vigorously that the the nap was spread out onto the jacket itself, far beyond the stitched borders of the applique. I took the jacket back to show the damage that had been done, and was told it was an old jacket, and the damage was not Debonair's fault. I brought in a similar jacket of approximately the same vintage to show how much damage had been done to the lettering. The person I spoke to apparently had some difficulty understanding what I was saying, and repeated that it was an old jacket and I had already received a refund for the late delivery, although it was not Debonair's fault it snowed in New
. I explained that I was not asking for my money back, but wanted the off-site leather cleaner to know that some part of their process was damaging to the felt lettering and needed to be investigated. I left both the damaged jacket and the "sample" intact jacket so the local shop could discuss this with their off-site workers. I returned to pick both jackets up a week later, and got no response to my question about whether their off-site cleaning process was going to be changed. I am not confident than anything was actually done, and I will not be taking delicate or vintage items to Debonair again.

-tamara Z.

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Dry Cleaning reviews in Mentor

F

Rating
Please don't use this shop!

I tried a this shop to have my husband's shirts laundered. They destroyed one of the shirts and damaged two others. Three other shirts in the order were fine. They fixed the cracked and missing buttons on the damaged shirts but they didn't bother to match the buttons so the shirt cuffs look a little strange.
The worst thing was that they completely ruined a brand new shirt. The cuff buttons were burned off completely and they burned holes into the fabric where the buttons would have been.
I wanted the shirt replaced but after SIX weeks and four return visits, I was given a "fixed" shirt. As someone who sews, I can tell you that the fix was HORRIBLE. They only ironed on some fusible interfacing onto the holes and then attached the buttons onto the extremely weak material. It is laughable. The new buttons do not match and it is incredible to me that they would even try to pass this off as a fix. The shirt was brand new and had only been worn once and not even laundered yet. It was a present from my husband's mom to my husband for Christmas.
Any other shop that I have been to over the last 23 years, would have replaced the shirt immediately with a HUGE apology. This shop gave me the run around and then didn't live up to its responsibility of taking care of my belongings.
SHAME on them.
In all the years that I have been having shirts laundered, I have never had something like this happen. STAY AWAY!!!
I have the shirt and receipt hanging in the closet to prove that everything I said here is one hundred percent true.
- Christina G.
F

Rating
They ruined a white shirt I took to them. I gave them a bill to replace the shirt ($138.56) plus cost of dry cleaning. I gave them the receipt for the price of replacement, but have not heard back. They turned it pink & have attempted to get it back white, but it was not to my satisfaction. I was told the manager agreed to reimburse me & have yet to hear from the manager. All I want is a phone call to let me know they are working on it.
- Delores J.
A

Rating
I procrastinated and needed dry cleaning done in the same day. The guys at
Mentor Dry Cleaners Provider Name Locked
are awesome! They told me to bring it in asap and that they would make it happen. It was ready by the time they promised, and my shirt and pants looked great! Was so happy with the guys at
Mentor Dry Cleaners Provider Name Locked
that I even left them a big tip. Will ALWAYS use them for all my future dry cleaning needs.
- Chris M.
A

Rating
Always ready on time. Shirts laundered, pressed and creased as my husband likes them. Never too much or too little starch. Sweaters always perfectly dry-cleaned. Creases in dress pants always straight and the way I like them. Also, always reminds me about their coupons in the
Mentor Dry Cleaners Provider Name Locked
-
Mentor Dry Cleaners Provider Name Locked
.
- Christine V.
A

Rating
Mentor Dry Cleaners Provider Name Locked
did a great job with my cashmere sweaters. Many of them were older and had significant
Mentor Dry Cleaners Provider Name Locked
. I am not sure what they did but the sweaters came back de-pilled, clean, and smelled like....NOTHING. The sweaters looked like new, refreshed, and did not have any chemical smells or fragrances. I was very impressed. The front desk will give you a ticket and price upfront for the dry cleaning service. I one time did not bring the ticket with me and they just looked up my account by phone number which was very convenient.
- Mary B.
A

Rating
Excellent service. Professional and friendly on the phone and in person. Coats were ready the next day and looked beautiful. Clean and nicely pressed. No chemical smell. i would definitely recommend
Mentor Dry Cleaners Provider Name Locked
, and I will go back myself.
- Cheryl S.
F

Rating
Terrible quality and customer service. The clothes were often returned with wrinkles and "puckering" on the suits. In addition, the suit coat cuffs were often "uneven" after dry cleaning and I had to iron them to return them to their original state. On more than one occasion I received someone else's clothing with my order which I returned. This should have been my first clue that the process used by the organization to sort/track clothing was inefficient. Recently, they lost a pair of pants from one of my suits and refused to reimburse me. As requested by the store manager, I waited for 3 weeks to see if anyone would return the pants before seeking reimbursement. Interestingly, the owner refused to replace the pants when it was clear that they could not find them. The request by the store manager to wait for three weeks to see if they were returned implies that the pants were indeed a part of the order when the clothes were originally received by the dry cleaner. However, after the three weeks was up, the store manager suddenly remembered that the "pants were never part of the order." Amazing lapse in memory. My advice - avoid this establishment.
- Kenneth R.
A

Rating
I started going to them 15 years ago because I had sequence and stones, but they have always been top. They have never ruined anything. I also take my sweat clothes, and
Mentor Dry Cleaners Provider Name Locked
to them. Their price is average. They do an excellent job, and they are friendly. The owner has been there ever since I have been there. They hem things, they repair things, and put elastic in old things. They do a variety of things there.
- Edward D.

All Dry Cleaners in Mentor, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & M TAILORING & CLEANERS

33455 STATION ST
Solon

AL & FRAN CLEANERS

14410 CEDAR RD
Cleveland

BETTY DRY BRITE CLEANERS

5450 BROADVIEW RD
Cleveland

Buzzi's Laundromat & Laundry Service

526 Graham Road
Cuyahoga Falls

C J'S CLEANERS INC

9354 MENTOR AVE
Mentor

CAVALON DRAPERY & BLIND CLEANER

2400 BROADVIEW RD
Cleveland

CHAGRIN CLEANERS & TAILORS

27313 CHAGRIN BLVD
Beachwood

COLONY CLEANERS

13926 CEDAR RD
Cleveland

D.O. SUMMERS CLEANERS

4601 CARNEGIE AVE
Cleveland

DIMITRI'S DRY CLEANING

660 Treeside Ln
Avon Lake

DRY CLEANING WORLD

7727 William St
Mentor

EVANS DRY CLEANERS & SHIRT

9570 MENTOR AVE
Mentor

FAIRMOUNT CLEANERS

2163 S TAYLOR RD
Cleveland

FAMILY CLEANERS

7463 CENTER ST
Mentor

Farrow Dry Cleaners Inc

3792 Lee Rd
Cleveland

FASHION IN STYLE

33180 VINE ST
Eastlake

Fast Needle Milton's

5858 Mayfield Rd
Cleveland

Giant Eagle

2775 W Market St
Akron

GRANNY ANNE'S SAME DAY CLEANER

7626 MENTOR AVE
Mentor

HILLCREST CLEANERS

4263 MAYFIELD RD
Cleveland

JAY DEE CLEANERS INC

8457 MENTOR AVE
Mentor

KEENER'S FAMILY CLEANERS

6639 CENTER ST
Mentor

LONDON CLEANERS

4445 HAMANN PKWY
Willoughby

Master Cleaners

232 Front St
Berea

O'GRADY PROFESSIONAL CLEANERS

2279 Lee Rd
Cleveland

Ohio Restoration

2376 East Ave
Akron

Pat's Lee Cleaners

21420 Lorain Rd
Cleveland

PENGUIN CLEANERS INC

5906 Mayfield Rd
Cleveland

PREMIER DRAPERY CLEANING

9940 JOHNNYCAKE RIDGE RD
Mentor

Premier Dry Cleaning & Shirt Laundry

9940 Johnnycake Ridge Rd.
Mentor

PRO CLEANERS

34714 VINE ST.
Eastlake

PuroClean Professional Services

1126 Industrial Pkwy N Ste 1
Brunswick

Stanley Steemer

31339 Industrial Pkwy
North Olmsted

Stanley Steemer

1669 W 130th St
Hinckley

Stanley Steemer International Inc

30030 Lakeland Blvd
Wickliffe

Superior Cleaners

3725 Medina Rd
Medina

SUPERIOR REMODELERS & BUILDERS

6034 STATE RD
Cleveland

ULTRA DRY CLEANER

5408 MAYFIELD RD
Cleveland

WEST GEAUGA CLEANERS

9701 Sylvan Ln
Mentor

WILLIAMSBURG CLEANERS

25919 DETROIT RD
Westlake

X-PERT DRY CLEANING INC

9215 MENTOR AVE
Mentor

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