Mentor Rental Car Companies

in Mentor, OH

29
Rental Car Companies are
in Mentor

4
Rental Car Companies in Mentor
are top rated

F
Rated by
Wendy Z.
"They researched the car, and said they have no report on damage to that car so you have to pay for it. At first they wanted 655.00 now they brought it down to 455.00 They rent cars," when you cant see the cars when its getting dark out. The parking lots are not well lit.
F
Rated by
Delores K.
"On Saturday 8-30-14, I booked a car through
at
in
IL, a location I could walk to for noon pickup on 8-31-14." At 9:30 AM on 8-31-14 I received a call from the Budget
rental office advising NO CAR for my confirmed rental, suggesting I call Customer Service @ 1-800-331-1212 which turned out to be an
phone number per
who took my call. I then had to get back on line to get the CORRECT phone number & called the Budget number, only to end up speaking with the most ignorant rep I had ever encountered. He advised they didn't open till 10:00 after asking "what i wanted him to do about it? I then ended up talking with a rep though the 1800-527-7000 who found me a car at a location for which I'd have to now find a ride to causing me to be late for a VERY Important event I have this afternoon. I find it EXTREMELY sad that BUDGET is not responsible for their confirmation but I'd be held COMPLETELY responsible to them for anything that would fall through on my end.
A
Rated by
Arthur H.
"Always provide and go extra mile to accommodate my business needs for a pick up truck when my truck is in for service.
- manager and his staff are number 1" all the time. Only company I use wherever I go

Mentor Car Renting Articles

Car Renting reviews in Mentor

A

Rating
We are new to
Mentor Rental Car Companies Provider Name Locked
Beach and may be interested in buying a golf cart. We decided to rent one for a week to try it out. A-
Mentor Rental Car Companies Provider Name Locked
was responsive to my email request and agreed to deliver the cart to our home (there were others in NMB who would not). They delivered early on a Saturday morning, early enough that we were able to head out for breakfast. The cart was used, but clean and ready to go. We had no issues with it during the week of our rental.


- Karen P.
F

Rating
Current Corporate Preferred/First Member of
Mentor Rental Car Companies Provider Name Locked
.
Mentor Rental Car Companies Provider Name Locked
sent "Free Reward Day " coupons because of frequent rentals in past few years. "Reward Day" coupons state that at maximum of 7 coupons can be used each rental. Attempted to redeem 5 coupons at time of car pickup and was refused. Emailed
Mentor Rental Car Companies Provider Name Locked
on their web site customer service and received completely irrelevant response. Called
Mentor Rental Car Companies Provider Name Locked
customer service on 800 number and was informed cannot redeem coupons. Sent another message to
Mentor Rental Car Companies Provider Name Locked
customer service and received no response. We are terminating our corporate account and advised
Mentor Rental Car Companies Provider Name Locked
that under no circumstances do we desire any affiliation with them in the future.
- Jack M.
B

Rating
I was in a car accident that damaged my vehicle and the driver that hit me, his insurance arranged for
Mentor Rental Car Companies Provider Name Locked
to provide the car. State Farm
Mentor Rental Car Companies Provider Name Locked
me to believe that
Mentor Rental Car Companies Provider Name Locked
would call us first thing Monday morning to arrange a pick up time. I called
Mentor Rental Car Companies Provider Name Locked
at 9:30AM asking what the game plan was. They had our information but nothing scheduled.
We drove out and picked up the car. All went fine on checking out.
The car however, has dings, dents, a smoke odor and no floor mats. I accepted the car because State Farm is covering the cost, if I had to pay out of pocket for the car, I would not have accepted it.
- Pepper L.
F

Rating
I had my car reservation from
Mentor Rental Car Companies Provider Name Locked
set for last weekend
Mentor Rental Car Companies Provider Name Locked
11, 2014. We had to wait 1.5 hours just to talk to an counter agent. When we got to the counter, the agent informed us our minivan was not available even though I had booked the reservation months in advance and even called a few days before to make sure they had our reservation in the system.
Since the account was prepaid they charged us for an upgrade vehicle. But when we got outside, it was a smaller
Mentor Rental Car Companies Provider Name Locked
SUV and not an upgrade from an minivan. By that time, we had already waited 2 hours for an rental car and the manager walking in the parking lot said to just speak with customer service when we return the car.
I Just called customer service and they are refusing to refund the upgrade charge even though we did not upgrade our vehicle. The customer service department did a poor job inputting details and not helpful at all.
I Will not ever rent from
Mentor Rental Car Companies Provider Name Locked
again and will tell all my family and friends to not rent from them. Very slow response time and very disorganized. I would rather pay more money and use a different car rental agency such as Enterprise so we can start our vacation off better next time.

- Betty F.
F

Rating
My experience with Enterprise Car Rental resulted from a personal auto claim for hail storm damage to my car on April 3, 2014. I carry full coverage on my car, and as such, my insurance company arranged for me to pick up a rental car at Enterprise in

Mentor Rental Car Companies Provider Name Locked
, TX while my car was in the body shop for repairs. I called the Enterprise office to confirm they had the claim information, and to make an appointment to pick up a vehicle. When I arrived for my appointment, the small office was so crammed with people, there was standing room only. Apparently this April 3rd hail storm affected a lot of people, however given that I was there on May 19, seven weeks since the storm had hit, I thought I would have avoided this influx of customers. It took 40 minutes for a

Mentor Rental Car Companies Provider Name Locked
to help me. Because it was close to closing time, and there were still quite a few waiting customers after me, the

Mentor Rental Car Companies Provider Name Locked
checking me out rushed the through process. He hardly looked at the vehicle, and because I had already been there for 45 minutes, I was beyond ready to leave, so I didn’t inspect for damage as closely I should have. However, since I ended up driving it for the next 32 days, I noticed two things. There were two dings less than an inch in size on driver’s side, front and rear door panels. Also, the vehicle had high mileage for a rental at just under 50k. Also, I thought it rather odd that I was required to put $50 deposit on the vehicle, as my full coverage includes rental, and was covering all expenses related to this claim, except for my deductible, payable to the body shop repairing my car.



Nothing happened to the car for the month that I drove it; no damage, no oddities, etc. I returned the vehicle on June 19, 2014. Again, there was a line of people in the cramped office. When I got to the top of the line, the
Mentor Rental Car Companies Provider Name Locked
immediately asked which car

I was returning, as she was already walking outside to do a quick inspection of mine and one other vehicle. She had no

paperwork in hand, nor asked for mine. She returned almost immediately, and announced loudly (so that everyone in the

office could hear) that there was a huge
Mentor Rental Car Companies Provider Name Locked
(emphasis on huge) on the car and that she would have to open a

claim. I was shocked, and asked her to show it to me. I followed her to the vehicle, at which point she walked towards the rear, wide eyes scanning the vehicle, and then waved her in the general direction of the rear roof on the passenger

side, where the roof curves to meet the rear windshield frame. Because she waved in the general direction, I

asked where again, as there was no “obviously huge”
Mentor Rental Car Companies Provider Name Locked
. She indicated again by vaguely waving her hand towards the general area, and halfway pointing, as she stated again “there’s a huge
Mentor Rental Car Companies Provider Name Locked
.” Again, emphasis on huge. I absolutely did not see any
Mentor Rental Car Companies Provider Name Locked
, other than where the roof naturally curves to meet the car frame at the rear windshield.



As she practically ran back into the office, loudly insisting she would have to open a claim, I kept repeating that I did not see a

Mentor Rental Car Companies Provider Name Locked
, and was basically in shock, because not only had she made this accusation of damage where none existed, her
Mentor Rental Car Companies Provider Name Locked
of voice had become increasingly accusatory since I initially questioned her claim of damage. I followed her into the office, letting her

know in no uncertain circumstances, that I did not see nor was there in fact any damage. She insisted there was and continued

to act in such ugly and accusatory manner, that I felt I had to leave the physical location.



Two weeks later, I received a letter from Damage Recovery Unit of
Mentor Rental Car Companies Provider Name Locked
indicating they are investigating damage. I want to say that throughout this entire episode, the
Mentor Rental Car Companies Provider Name Locked
spoke in a loud, abrasive, derogatory and accusing
Mentor Rental Car Companies Provider Name Locked
of

voice, almost as if she were trying to cause a scene. I was appalled at such behavior downright shocked at the outright lie she claimed. As such, I did not think to take a picture of the car. This is my only regret other than having ever done business with them in the first place.




- Karen A.
A

Rating
the reservation online was easy, and intuitive, the driver was waiting for us inside the terminal with a neat Ipad sign. he helped us with the luggage ( We have seniors with us), and drove us safely to Galveston, the car was fairly new, and smelled good. He was professional in his driving skills. we all liked it.
- Younes A.
A

Rating
This was one of the most pleasant car rental experiences we've ever had. The agents were very professional -- knowledgeable, pleasant, helpful, and efficient. The car itself was extremely comfortable, and the price was very reasonable. We will definitely go back to Enterprise at 88th Place the next time we need a rental and recommend them without reservation.
- Kaye M.

All Rental Car Companies in Mentor, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AVIS RENT A CAR

7875 JOHNNYCAKE RIDGE RD
Mentor

BUDGET RENT A CAR

8696 TYLER BLVD
Mentor

CLASSIC RENT-A-CAR

8510 TYLER BLVD
Mentor

COUNTY CAR CREDIT

1100 BROOKPARK RD
Cleveland

Crown Jewel Limousine LLC

1584 East Crossings Place
Westlake

DANNY'S CUSTOM TOUCH

7920 CHARDON RD
Willoughby

Don Joseph Toyota Scion

1111 W Main St
Kent

Enterprise Car Rental

9773 State Re 14
Streetsboro

Enterprise Rent-A-Car

4940 W Interrnational Rd

ENTERPRISE RENT-A-CAR

303 CLEVELAND ST
Elyria

ENTERPRISE RENT-A-CAR

8555 Market St
Mentor

Enterprise Rent-A-Car

6876 Center St
Mentor

Erocks Limo

4133 E 153rd St
Cleveland

First Class Limos Inc

31525 Aurora Rd
Solon

Frankie & Dylan's Collision Center

8710 Twinbrook Rd
Mentor

Ganley Westside Imports

25730 Lorain Rd
North Olmsted

HERTZ RENT A CAR

6820 CENTER ST
Mentor

Holland Remodeling & Building LLC

840 Bath Country Drive
Akron

INDEPENDENT LEASING INC

8500 Station St Ste 245
Mentor

JEFF'S GARAGE, INC.

1199 EAST ST
Painesville

Lintz Collision & Refinishing

7354 State Rte 14
Ravenna

Medina Auto Mall

3205 Medina Rd
Medina

MOTORMATE AUTO SERVICE

3385 Wyoga Lake Rd
Cuyahoga Falls

OLDE EIGHT AUTOMOTIVE

9805 OLDE 8 RD
Northfield

P S AUTO ENTERPRISES

7588 TYLER BLVD
Mentor

Thrifty Car Rental

8337 Mentor Ave
Mentor

TOWNE SQUARE TRAVEL

3689 Watkins Rd
Medina

TOYOTA OF BEDFORD

18151 ROCKSIDE RD
Bedford

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