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Medina Window Replacement Articles
Window Replacement reviews in Medina
A technician came out the following week to measure for our new windows and we were told we could expect installation in approximately 4 weeks. We were then called a couple of weeks later with an installation date of 6/12.
I called the company a few days prior to 6/12 to confirm this was the installation date and was advised yes, it was. I was also informed that the installer would be there between 8 am and 10 am. Bill arrived at 8:30 am and informed me that his partner,
All employees that I dealt with at
I would definitely recommend
We were told that it would take 6-8 weeks to have the job completed, to our surprise it was completed in just 5 weeks! The installers were great and clearly employees of the company not Subcontractors. They were focused on the task at hand, polite and cleaned up daily!
The finished job is fantastic! The house looks new and the comfort inside is a marked difference! We expect that our heating and cooling cost will decline greatly!
Our entire experience with
I've changed my overall rating to an "F" because a couple of weeks after completing the work, Regency Windows ceased operating and left many customers who signed contracts wondering how, or if, they would receive their deposits back. In my case it looks like the lifetime warranty that was promised for our windows is now in question. Our salesperson mentioned repeatedly how this company had been in business for decades and would be around for decades to come--this was part of the reason we chose Regency. Closing the doors without notice and leaving customers in debt for their deposits represents one of the worst types of contractors, hence the "F" rating.
Our salesperson was very professional and easy to work with, no pressure sales. Both install teams arrived on time, protected the flooring surfaces, and completed the work in a professional manner. The capping on the windows is very clean and neat, as is the caulking. Both teams took care to thoroughly insulate around the windows and clean the premises.
Although I'm not familiar with the brands of windows that Regency carries (Gorrel and Comfort Line), they appear to be of good quality and I'm satisfied with the results. I would use Regency Windows for future work.”
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Ellicott City, MD
Cuyahoga Falls, OH
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