Medina Window Installers

in Medina, OH

Window Replacement Reviews in Medina

A

Rating
Everything went well from the sales experience to installation team. I did not have any worry along the way everyone we worked with was very courteous, professional, cleanliness of the installation, and prompt. The only thing is we went with 12
Infinity replacement windows (which are fiberglass frames) for strength and stability over the longer period of time versus vinyl. The cost was a good $4000-5000 difference between the types. I am hopeful with this being my first experience with Window Pro and
Windows that I paid for the reputation anfd product qualtiy of both companies being in business for 80 plus years each. So I feel my warranty on the product if there is an issue will be supported. It is known that there are many fly by night replacement window companies that sell you on backing their windows for lifetime but if they are not in business anymore they can not offer that coverage.
- Tony P.
D

Rating
Had to call them back because the windows did not operate smoothly and the nails holes were not filled. We also needed some of the missing hardware installed. They installed the missing hardware, filled the nail holes and spayed pledge on the frame. They said that the windows would loosen up with time. We had to force the screens into place and are afraid to take them out.
We have asked for a warranty on the windows and labor and still have not received them as of June 2014. We do not receive return calls.
They did match the interior stain beautifully, but I would not use them when we decide to replace the remaining windows in our home.
- David A.

Medina Window Replacement Articles

Window Replacement reviews in Medina

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Rating
I called
Medina Window Installers Provider Name Locked
and scheduled an in home appointment for 5/12 to discuss replacement windows. Unfortunately, a rain storm caused flooding in our home, so I had to re-schedule the appointment for 5/21. Our salesman,
Medina Window Installers Provider Name Locked
, arrived as scheduled and described the Imperial windows, which are made in Ohio, and showed us it's construction.
Medina Window Installers Provider Name Locked
was a very delightful person, professional, and very easy to speak with. He knew his product very well and offered to show us windows that would fit our budget. We liked the window we were shown and decided to order our windows from
Medina Window Installers Provider Name Locked
.
Medina Window Installers Provider Name Locked
then went over the next steps, which occurred just as he explained.
A technician came out the following week to measure for our new windows and we were told we could expect installation in approximately 4 weeks. We were then called a couple of weeks later with an installation date of 6/12.
I called the company a few days prior to 6/12 to confirm this was the installation date and was advised yes, it was. I was also informed that the installer would be there between 8 am and 10 am. Bill arrived at 8:30 am and informed me that his partner,
Medina Window Installers Provider Name Locked
, would be there in about 1/2 an hour. Bill immediately went to work laying down drop cloths in all the rooms and then began removing the old windows. When
Medina Window Installers Provider Name Locked
hadn't show within the 1/2 hour, Bill informed me that
Medina Window Installers Provider Name Locked
had to stop at Home Depot to get some material that was needed for the re-construction/new installation of our master bedroom window. Both installers, Bill and
Medina Window Installers Provider Name Locked
, were very pleasant and professional. They worked diligently removing and installing our replacement windows. When I had a question about the windows, they would take the time to answer. They finished the installation by 4:30 pm the same day.
Medina Window Installers Provider Name Locked
, our salesman, called me later that day and left a message for me to call him should I have any questions or concerns.
Medina Window Installers Provider Name Locked
also stopped by the house the next day, however we were not home and missed him.
All employees that I dealt with at
Medina Window Installers Provider Name Locked
were friendly, pleasant, knowledgeable, and professional. Their customer service is exceptional as well.
I would definitely recommend
Medina Window Installers Provider Name Locked
to anyone looking for new or replacement windows. This was a very pleasant and worthwhile investment.

- Ann B.
A

Rating
We met with
Medina Window Installers Provider Name Locked
from
Medina Window Installers Provider Name Locked
in early March. We had a issue with air coming through our windows creating a very cold environment in our home, especially in our children's room. We also wanted to investigate new siding for our home. We had met with 3 companies prior to
Medina Window Installers Provider Name Locked
coming out and are very happy that we waited to visit with
Medina Window Installers Provider Name Locked
prior to making a decision.
Medina Window Installers Provider Name Locked
was very thorough in investigating why we had such a problem with our windows. After his analysis he gave us a demenstration of how the
Medina Window Installers Provider Name Locked
window would correct our problem with our current windows. He also gave us several options for the new siding and helped us coordinate colors and style choices. The visit was very professional with no "buy now" pressure! The cost was a bit more than we anticipated and he worked with the owner to help fit it in our budget!
We were told that it would take 6-8 weeks to have the job completed, to our surprise it was completed in just 5 weeks! The installers were great and clearly employees of the company not Subcontractors. They were focused on the task at hand, polite and cleaned up daily!
The finished job is fantastic! The house looks new and the comfort inside is a marked difference! We expect that our heating and cooling cost will decline greatly!
Our entire experience with
Medina Window Installers Provider Name Locked
has been fantastic and I highly recommend if you have the need for windows or siding give them a call as they will exceed your expectations and provide a great product for a reasonable price!
- Marissa C.
A

Rating
All was installed on time and with much attention paid to quality and detail. My wife and I continue to be impressed with the range of excellent products and the professional installation done by
Medina Window Installers Provider Name Locked
. We have about 10 windows installed by them about 2 years ago and we could not be happier. We will use
Medina Window Installers Provider Name Locked
again.
- Mark S.
A

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This was our first extensive rehab and we were very impressed by
Medina Window Installers Provider Name Locked
and his crew. They were punctual and produced quality work. The ugly house is now beautiful! Their work will help us sell the house quickly. They promised to have the house completed by Christmas and they were true to their word. We found out on the Monday before Christmas that they worked through the weekend in the rain to finish the job. Very dedicated, professional and trustworthy. I would consider
Medina Window Installers Provider Name Locked
for future rehabs.
- Dennis O.
A

Rating
This company is a great company to deal with.
Medina Window Installers Provider Name Locked
, the salesman who came out was friendly, knowledgeable, and worked very hard to find a product that would meet our needs. There was no high-pressure sales pitch. He answered all of all questions in an honest and professional manner. The Sunrise vinyl windows that he showed us were beautiful and of very high quality. We actually had purchased them, and paid half for the deposit; but then cancelled the order, because the color didn't match. We would have purchased them, had they been able to match the colors and decor of our house. Unfortunately, they're not able to be stained, and the color options did not meet our needs.
Medina Window Installers Provider Name Locked
and the owner,
Medina Window Installers Provider Name Locked
worked very hard to try and find a product we could use. They explored many different window manufacturers and options, but nothing worked for us.
Medina Window Installers Provider Name Locked
cheerfully refunded our deposit, along with a very nice note. Both
Medina Window Installers Provider Name Locked
and
Medina Window Installers Provider Name Locked
are professionals who put honesty and customer service at the top of their list. They want the customer to be happy, even if the customer isn't purchasing their product. There's no doubt in my mind, that had we gone with this company, they would have provided an outstanding product, quality installation, and guaranteed customer satisfaction.
- Mary G.
F

Rating
Update, February 6, 2012

I've changed my overall rating to an "F" because a couple of weeks after completing the work, Regency Windows ceased operating and left many customers who signed contracts wondering how, or if, they would receive their deposits back. In my case it looks like the lifetime warranty that was promised for our windows is now in question. Our salesperson mentioned repeatedly how this company had been in business for decades and would be around for decades to come--this was part of the reason we chose Regency. Closing the doors without notice and leaving customers in debt for their deposits represents one of the worst types of contractors, hence the "F" rating.

Original Report:
Our salesperson was very professional and easy to work with, no pressure sales. Both install teams arrived on time, protected the flooring surfaces, and completed the work in a professional manner. The capping on the windows is very clean and neat, as is the caulking. Both teams took care to thoroughly insulate around the windows and clean the premises.
Although I'm not familiar with the brands of windows that Regency carries (Gorrel and Comfort Line), they appear to be of good quality and I'm satisfied with the results. I would use Regency Windows for future work.
- George R.
N

Rating
He has stopped returning my phone calls and hasn't responded to any of my 4 faxes. It's been a month since I've heard from him and I need him to come finish this work. All I really want is for him to come clean up the garage and the wood piles, I want my rail system completed, and I want someone to come check my gutters and see why they are leaking.
- Dolores J.
A

Rating
We asked
Medina Window Installers Provider Name Locked
, along with two other national window mfgr's to bid on our business.
Medina Window Installers Provider Name Locked
came up with creative solutions to our issues that saved us money. They were low pressure, as opposed to one of the other companies. On the first day of installation, they arrived right on time, told us what to expect, and handleverything in a professional manner. The lead guy on the installation team was a little
Medina Window Installers Provider Name Locked
, but that was fine. We're pleased with the results.
- Kris K.
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All Window Installers in Medina, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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A. C. ELMO CONSTRUCTION

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Abbott Brothers Contracting, LLC

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ABC Roofing

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ABC SEAMLESS STEEL CUSTOM GUTTER

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ABSOLUTE REPAIRS LLC

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Accurate Door Systems Inc.

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ACTION DOOR AND WINDOW

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ACTION GUTTERS

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