Access to trusted reviews, the best Basement Remodeling Companies and exclusive discounts!
Real Member ReviewsMemberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
DealsAngie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
Instant Community AccessMembers can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
Complaint ResolutionIf a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Medina Basement Remodeling Articles
Basement Remodeling reviews in Medina
“Quick and efficient completion”. The project manager originally said that our basement would be complete by January 31st (we needed to extend the original finish date from December, which was fair, because we decided to expand the project). The project manager claims the end date was March 17th because of the final inspection (thereby avoiding paying us a greater late fee). In order to pass as soon as possible they rushed and faked their way through it. For example, they hung incorrect doors to pass inspection. The doors, but not the frames, were replaced later which has
These people are not “highly organized” or good at communication, and the best example of this was a second “final” invoice we received mid -May for the money they forgot to bill us in our “first” final installment. We thought that they had given us a discount for their incredible lateness and our incredible patience for the numerous errors that occurred during the process. While the discount that we thought we had was larger than the late days (and they only sent back auto-replies to my emails to them about this matter), they did not deduct a late fee from the final price until we threatened them with not paying any of the money for their billing error. They even attempted to get us to sign a release stating that we would not make negative comments about them and releasing them from all liability on the basement to get the late fees owed to us by the original contract. We did not sign the document, and they cashed the check, presumably ending this brutal relationship.
The consistent errors and mistakes in the project, along with the unknown and constantly changing schedule, the total confusion in billing at all times (they were sure to calculate additional charges for us, but did not take into account items we removed from the project, such as two reclaimed beams, custom corbels, rope lighting, etc.) the “new” final bill, and their ridiculous attempt at getting out of their liability, makes our story a cautionary tale.
Was supposed to start work on
He showed up 4 hours late 2 of the days and 3 days he did not show up at all and he spent 4 hours picking up 150 2x4s and 9 bags of insulation, 3 rolls of electrical wire. Shows up the first day with no drawings no plans for electrical nothing so he starts winging it. 18 studs were put up over a 4.5 hour period with 3 guys. They were supposed to work from 6:30 to 4:30 every day. He wanted to do everything his way and it was different then the way that we wanted it. He showed up on Friday
This would not be an honest review if I didn’t mention the (little) mishaps. Our mishaps were so small I hate mention it but when I read reviews I’m skeptical about the ones that didn’t encounter any issues.
Mishap 1: We wanted a cutout down the stairway wall. The framers performed the cutout but not as designed. Unfortunately it was discovered that we have a support beam which prevented us from the full cutout. We emailed
Mishap 2: Because of an oversight on our BBC proposal, we opted to have the cable installed ourselves. My husband was supposed to have it completed before the sheetrock was installed. But he forgot (MEN!). So our cable installers had to cut holes in the newly installed sheetrock to run the lines. We emailed
Mishap 3: The material was delivered to our driveway and Mother Nature called with a very
it. The carpenter showed an hour early the following morning to replace the damaged material.
See little mishaps (on us as well) that was addressed quickly.
BBC is a well-organized and ran company. I know this was stated in other reviews but
We had Worldwide Flooring (
The finished product for both BBC and Worldwide is all that we imagined. The workmanship is perfect. Very clean cuts (no uneven walls or floors) and the fixtures are neatly installed. We couldn’t be more satisfied with the work by all.
We are so pleased that we are contracting Basic Kitchen and Bathrooms for those projects.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Basement Remodeling Companies in Medina, OH
Olmsted Falls, oh
Valley City, OH
Cuyahoga Falls, OH
Join Angie's List to get the best local reviews in Medina.
- Instant access to reviews for 700+ services
- Exclusive service discounts - up to 70 percent off!
- Top-notch support from our live call center