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Auto Stores to Avoid

102

Top Rated Auto Stores

8

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Over 1,130 reviews for
Massillon Auto Stores from people just like you.

F
"Decent job on the tint BUT DO NOT TRUST THEM WITH YOUR CAR!!! Especially their Sales manager
. I took my car to the dealer and the dealer" said that
from
's would pick my car up to take it to their shop. After my car was dropped off, I noticed a few speed limit alerts on my UVO account. (You can set a speed limit, curfew and geo fence boundaries and when the car exceeds those boundaries, an alert is saved on your account and you get an alert on your phone with all the details. Those details include specific time stamps, locations, and speed). I set a 65 mph speed limit and this company drove my car at 93 mph for over 5 mins!!! Extremely unprofessional and I definitely will not trust them or allow any of my family and friends to trust them. If they will drive this fast in my car and disrespect my property, what else with they do with my belongings?! They also went 72 in a 55 on the way to return my car.

-Amber H.

A
"Workmanship was excellent, the car was finished when promised and as clean as new.
is nice, straightforward, and I am very happy with the work done.

-Jacqueline C.

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Auto Store reviews in Massillon

A

Rating
Did what he said in a timely manner. Provided information on previous work on the car, was timely and repair works well

- Robert J S.
A

Rating
Fantastic! The bus was on time; it was very clean; and the driver was friendly and fun. My relatives just kept commenting on how much fun they had on the bus and how friendly the driver was. Based on the comments received from our out of town guests, we would definitely hire
Massillon Auto Stores Provider Name Locked
again.
- Orpah H.
A

Rating
Went great. Exactly what I wanted and when I needed it. Waited at the facility while the install took place and associates were more than accomodating. Will definitely go back from any other truck accessory needs.
- Brett C.
F

Rating
This company also known as AAGI did not any anyway want to pay for the repairs of my customers vehicle. She paid for the best warranty available when she purchased her used vehicle that included a rental and the repairs to the vehicle where a covered idem. My customer finally gave up on attempting to get a rental after the runaround she got and had to hitch a ride back and forth from her work for over a week. They attempted to
Massillon Auto Stores Provider Name Locked
me around by not authorizing enough for the repairs by cutting my labor, not allowing a cent of
Massillon Auto Stores Provider Name Locked
up on the replacement transmission. This cost was unfortunately paid by my customer. Consumers Beware !! This is a Cheap Warranty Company that has no business ethics and should not be able to continue to do business in this country!!!!
- David D.
F

Rating
It went terrible. The vehicle was stopped immediately when a check engine light came on and the vehicle was taken to this dealership by a tow truck. They delayed 2 days even looking at it (per their story).
When I was FINALLY able to get a service manager on the phone after 3 tries and nearly 20 minutes on hold I asked for an explanation regarding the vehicle. The very brusque reply was "yeah...you need a new motor" followed by silence. Upon further prodding they described the first thing they did was "started it up and got a cloud of smoke, and the engine seized". They then proceed to postulate that it was because the oil plug was finger loose.....from and oil change 2000 MILES PRIOR (not at a dealership). They claimed there was oil covering the undercarriage from the motor to the back bumper as part of their evidence to back this ridiculous theory (never had low oil light or sign of leak on garage floor). I expressed my doubts and was referred to call
Massillon Auto Stores Provider Name Locked
customer service, which ended up being even more useless than the dealership. That will be the subject of another review.
I asked that the service manager take pictures of the described undercarriage mess and he refused saying he didn't have time. I prodded further and he attempted to placate me by lying and saying he would have the tech do it and email to me. As you may expect the pictures never materialized.
The mangers from the facility that changed the oil called
Massillon Auto Stores Provider Name Locked
Dodge/
Massillon Auto Stores Provider Name Locked
/
Massillon Auto Stores Provider Name Locked
to gather information and set up a time to see the vehicle and ascertain whether they were responsible. The were treated rude and any other communication with them was refused by
Massillon Auto Stores Provider Name Locked
.
After that initial conversation I never had any other communication from the dealership. Not. One. Call.
After taking the vehicle (my expense) to a REPUTABLE dealer the story was quite different. While the plug was conveniently loose the was NO EVIDENCE of leaking on the undercarriage. Turns out the wrong oil filter was placed leading to low oil pressure. Not Chryslers fault, but easily found by a decent, honest and reputable dealer after a few hours of investigation.
My multiple phone calls to
Massillon Auto Stores Provider Name Locked
customer service revealed that the service department at
Massillon Auto Stores Provider Name Locked
lied to
Massillon Auto Stores Provider Name Locked
, blatantly lied as compared to what they told me. In summary:
1. Trying to get in touch with them originally was an exercise in near futility. The receptionist admitted she kept calling the service dept "but they won't pick up'. No one seemed to care or find this behavior abnormal
2. Service department manager was not professional dealing with me or the oil change company.
3. Service department clearly lied about their findings (perhaps the reason they refused to take pictures).
4. Service department made no effort to look for other problems/causes.
5.They started a vehicle BEFORE checking anything, oil, etc, leading to a seized engine. They originally admitted this to myself and to
Massillon Auto Stores Provider Name Locked
before changing their story.
6. They refused to work with a company that was trying to do the right thing and assess their responsibility in the matter.
6.They never once attempted to make contact with me again.
At this point I can only surmise that perhaps the entire loose oil plug story was manufactured to cover for starting a vehicle with no oil pressure before doing even a cursory exam of said vehicle.
I would suggest going anywhere else in the state of GA, or the country for that matter to avoid this dealership.
PS- the oil change company stepped up without issue when the investigation revealed the wrong filter was placed. It could have been that
Massillon Auto Stores Provider Name Locked
and saved me hundreds of dollars in transport fees. DO NOT think they will be an advocate for the customer, my experience indicates the opposite.

- Richard O.
F

Rating
I used the Castleton location. They set an expectation to be done in 3 hours and it took over 6 hours. I didn't had a ride to take me from work to get my car and they never told me this ahead of time. They didn't seem to care that this occurred to me. To me this was very poor customer service. I will never use or recommend them to others due to this.
- Denise G.
A

Rating
Just like then installation process, I found that the employees treated me great. I traveled about 60 miles because of the reviews and have not been disappointed.
- Jean G.
N

Rating
This is a third party parts order setup. they are not the manufactures. They make the mistakes and then expect you to pay again prior to them correcting the problem. Wait time and phone response is the worst I've had to deal with for any purchases ever made. wait time for replacement parts... I'm still waiting even though I had no other choice but to authorize another charge to get them to reorder the correct parts. I do not recommend this company. If you need service, I'd recommend you try ordering directly from the manufactures or at least somebody other than
Massillon Auto Stores Provider Name Locked
.
- Rob C.

Auto Stores in Massillon, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

"0 Locksmith Service In Cleveland"

15609 Lake Shore Blvd
Clevelann

A BETTER TRUCK CAP

5311 BROOKPARK RD
Cleveland

A CLEANER IMAGE

27101 KNICKERBOCKER RD
Bay Village

A L PAVEY CO

348 ERIE ST S
Massillon

A R J'S AUTO SALES

6124 LORAIN AVE
Cleveland

AAMCO TRANSMISSIONS

7250 Center St
Mentor

Akron Auto Clinic

922 W Bowery St
Akron

Akron Auto Polish, LLC

1510 E Market St
Akron

American Performance & Repair

6100 Alvin Dr
Brook Park

ATS Graphics

546 Grant St.
Akron

Auto Appraisal Group

12407 Chippewa Road
Brecksville

AUTO DEPOT SALES & RENTALS

8720 Tyler Blvd.
Mentor

Auto Inclusive, Inc.

9125 Brookpark Rd.
Cleveland

Auto Remedy

2501 Manchester Rd
Akron

Auto Transponder

10510 Lorain Ave
Cleveland

Autohaus Performance and Service

45291 Middle Ridge Road

Automotive Excellence Inc

12950 York Delta Dr
North Royalton

AutoNation Ford Westlake

23775 Center Ridge Rd
Westlake

Axelrod Buick GMC

6603 Brookpark Rd
Cleveland

BMW Cleveland

6135 Kruse Dr
Solon

BOB GILLINGHAM FORD INC

8383 BROOKPARK RD
Cleveland

BROTHER'S CHEVROLET

46767 STATE ROUTE 18
Wellington

CAIN TOYOTA SCION BMW

6527 WHIPPLE AVENUE NW
North Canton

Classic Ford Lincoln

8460 Tyler Blvd
Mentor

Cleveland Home & Auto Solutions

P.O. Box 670636
Macedonia

Cleveland's Classic Auto Body

4268 East 71st St.
Cleveland

Collection Buick GMC

25975 Central Pkwy
Beachwood

Confident Car Care & Tire

25680 Lakeland Blvd
Euclid

Conrad's Tire Express & Total Car Care

691 Richmond Rd
Richmond Heights

DANNY'S CUSTOM TOUCH

7920 CHARDON RD
Willoughby

DirectBuy of Indianapolis

8450 Westfield Blvd

Donaldson Autosport

9261 Ravenna Rd B6
Twinsburg

DRAIME ENTERPRISES INC

1300 ERIE ST S
Massillon

E & A Locksmith Inc

10500 Lorain Ave
Cleveland

ECS Tuning

1000 Seville Rd
Wadsworth

Elyria Hyundai

845 Leona St
Elyria

Fix-it With Fred, LLC

5039 southway st sw

Frankie & Dylan's Collision Center

10360 Ohio State Route 43
Streetsboro

Ganley Bedford Volkswagen

250 Broadway Ave
Bedford

Ganley Subaru Of Wickliffe

28840 Euclid Ave
Wickliffe

Geauga Unibody Collision Repair Center

11574 Chillicothe Rd
Chesterland

Great Lakes Hyundai

9630 State Rt 14
Streetsboro

Infiniti of Beachwood

5170 Mayfield Rd
Lyndhurst

Joyce Buick GMC Inc

38039 Chester Rd
Avon

JUNCTION AUTO SALES INC

12423 Mayfield Road
Chardon

Kei Carbody & Mechanical

100 Industrial Pky
Chagrin Falls

KEN'S AUTO BODY

14330 MAIN MARKET RD
Burton

Kenworth of Canton

3350 Bruening Avenue Sw
Canton

Kowalski Ford

33450 Lake Rd
Avon Lake

Leo Lucks Auto Repair

19985 Detroit Rd
Rocky River

Liberty Ford Brunswick

3101 Center Rd
Brunswick

LYNN TRUCK PARTS CORP

739 3RD ST SE
Massillon

M & T Auto Body

1515 Ridge Rd
Hinckley

Magic City Customs

403 South Water Street
Kent

MAJESTIC TRAILER & HITCH

1750 E WATERLOO RD
Akron

Medina Auto Mall

3205 Medina Rd
Medina

Mentor Mitsubishi Kia Fiat

9090 Mentor Ave
Mentor

Mercedes-Benz of North Olmsted

28450 Lorain Rd
North Olmsted

Metro Toyota

13775 Brookpark Rd
Brook Park

Midas Garfield Hts

12700 Rockside Rd
Cleveland

Montrose Kia of Sheffield

5033 Detroit Rd
Sheffield Lake

Motorcars Acura

18123 Rockside Rd
Bedford

Motorcars Honda

2953 Mayfield Rd
Cleveland

Motorcars Toyota In Cleveland Hgts

2950 Mayfield Rd
Cleveland Heights

Mr. Detail

26496 broadway ave
Oakwood Village

Napa Auto Care Center

109 5th St SE
Barberton

Napa Auto Parts - Strongsville

14740 Pearl Rd
Strongsville

Nick Mayer Lincoln

24400 Center Ridge Rd
Westlake

North Olmsted Chrysler Jeep Dodge Ram

27500 Lorain Rd
North Olmsted

PARRISH-MCINTYRE TIRE CO

1725 E Market St
Akron

Pat O'Brien Chevrolet

2810 Bishop Rd
Wickliffe

Pat O'Brien Chevrolet - West

25100 Detroit Rd
Westlake

Premier Toyota Scion

47190 Cooper Foster Park Rd
Amherst

Preppy Boys Automotive

4681 Northfield Rd
Cleveland

Preston Superstore

13600 W Center St
Burton

PRO AUTOMOTIVE INC.

24532 LORAIN RD
North Olmsted

Rainbow Muffler

2780 Bishop Rd
Wickliffe

Repairs Unlimited Inc

407 Chester St
Painesville

Rich's Auto Body & Towing

1255 N. Main St.
Amherst

Rick Roush Honda

3157 Medina Rd
Medina

ROUTE 43 AUTO PARTS

14900 MILES AVE
Cleveland

ROWE'S BODY SHOP

2780 ALBRECHT AVE
Akron

SATURN OF NORTH OLMSTED

27000 LORAIN RD
North Olmsted

Sears Stores Southpark CTR Mall

17271 Southpark Ctr
Strongsville

Simons Auto Service

1830 Lee Rd
Cleveland

SOUND ON WHEELS

1832 LEE RD
Cleveland Hts

Speedpro Imaging Cleveland West

31011 Viking Parkway
Westlake

STEVE BARRY BUICK INC

16000 DETROIT AVE
Lakewood

Steve's Auto Service

2465 Russell St
Cuyahoga Falls

Streetsboro Foreign Auto LLC

9796 Ohio 14
Streetsboro

Strongsville Express Tire & Automotive

12300 Prospect Rd
Strongsville

Summit Racing Equipment

1200 SE Ave
Tallmadge

Summit Sound & Security Ltd

8027 Darrow Rd
Twinsburg

Sunnyside Honda

7700 Pearl Rd
Cleveland

Tazmainian repair Inc.

5199 W Ash Rd
Independence

Tire & Wheel Brake Center

6590 Mayfield Rd
Cleveland

TPS Tire & Service Center

1640 Industrial Parkway
Brunswick

U S CHEMICAL & PLASTICS

600 NOVA DR SE
Massillon

UNITED SALES CO

904 ERIE ST S
Massillon

VanDevere Buick

300 W Market
Akron

WATERLOO TRANSMISSIONS

2063 S ARLINGTON RD
Akron

WESTOWN TIRE & AUTO

2703 SCRANTON RD
Cleveland

Xtreme Performance

38070 Center Ridge Rd
North Ridgeville

Yorktown Automotive Center Inc

6177 Pearl Rd
Cleveland

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