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A
"I was painting with oil inside of my house, while my wife started some laundry. I took a break to catch some fresh air, and I smelled a strong odor of natural gas," or butane. I was baffled as to what it was since we weren't doing anything that I thought would have caused this problem. I went down stairs and the odor got stronger and I narrowed it down to the fact that the dryer smelled awfully similar to gas and I immediately shut it off. At first I thought it was the motor burning out, and I was getting worried. We tried to run the dryer again and it got worse. I freaked out because I thought for sure this meant we had to buy a new dryer. I called
, after hours, and
answered the phone and answered my questions politely and with precision. He told me that the chemicals of the paint actually reacted in a way that the dryer was giving off that sense of smell, and that it wasn't an immediate problem. I was completely baffled because I am a local painting contractor and I have NEVER had this problem!! I couldn't believe what I was hearing, and he put my mind at ease. He told me to run the dryer on "no heat" for 30 minutes and the problem should be remedied...as it was! I couldn't have asked for a better experience with this guy, and I am definitely going to be using his services (shall I required them), and I will definitely be referring him to my customers and my family in the future if need be. Super impressed, and the fact that he is a Angie's List member like I am, and he handled the situation with confidence, only makes it better. Thanks again!

-Jim G.

F
"Initially the
refrigerator was not maintaining temperature properly. It would only cool down into the low 40s while the freezer worked fine." Called
and set up a one year repair/maintenance agreement and arranged for them to come fix it. One week later the repair man arrives on schedule, determines that a fan is not working, orders a replacement part, and reschedules for a followup appointment to install the new assembly. Up to now everything seems good. The replacement part does not arrive in time for the second appointment. As soon as we get an expected receiving date from UPS we call back to reschedule the installation. Soonest they can get someone to come out is two weeks later! Remember, this is after they could not get their part to us in time for the appointment they set up. OK, the fridge is mostly working, just not maintaining proper temperature. Second appointment occurs, (different) repairman is surprised to find he is replacing whole assembly because of a bad fan but installs it anyways. After he leaves I put the food back into the fridge along with a thermometer. The temperature is in the mid 50s but does not seem to go down. I think that maybe it will just take a few hours before the temperature can recover. Nope! Next morning the temperature is in the mid 60s - barely below room temp. To make matters worse, what was a correctly working freezer is now defrosted! As far as I can tell the fridge is not cooling at all, it is just acting as an insulated ice chest and the only reason the temperature is below room temp is because the food was cold when we put in back in. Call
Repair expecting them to send a repairman out within a day or two since they are the ones who turned a working fridge and freezer into an insulated box. No - the soonest they can get someone out is two weeks! My expectation at this point is that in two weeks a new repairman will come out, determine that some different part will be needed, order the new part and set up a new appointment for two weeks later. When the new part (again) does not arrive on time I will probably have to reschedule the appointment yet another two weeks later. Repeat. I should have gone with the repairman that we have used for other appliance repairs around the house. We thought that getting the
Protection Agreement would be better and safer. We were WRONG! It is completely unacceptable that they do not have enough repairmen to provide reasonable turnaround times. It is completely unacceptable that after they botch a repair that they still can not get anyone back in less than two weeks.

-Irmgard F.

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Local Articles in Massillon

Appliance repair

Preventive maintenance is crucial to ensuring long-lasting and healthy appliances. Consider these tips on when to repair or replace appliances, preventive maintenance and hiring an appliance repair company.

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If your dishwasher has never been cleaned or it has a lot of lime buildup, you need to do a deep cleaning. (Photo by Eldon Lindsay)
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A dishwasher can use less energy than washing dishes by hand, but only if it's running efficiently. Learn how dishwasher maintenance can ensure top performance.

Think again before loading any of these items into your dishwasher. (Photo by Eldon Lindsay)
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Dishwasher 101: People put a lot of unusual items in their dishwasher. But is it safe? Highly rated appliance repair companies provide the answer.

Angie's Answers

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If the ducts are venting through a window I'm assuming the duct work is all easily accessible.  Lowe's and Home Depot sell a cleaning kit that uses an electric drill to spin the brush as it goes through the ductwork.  I've found it to work quite well and you can do it yourself.  It may take a few passes the first time to get everything out if it has been a while since it was last cleaned.  Just make sure you get all of the loose lint out after running the brush through from both ends and you're good to go.  Please note that if the line is not hard but rather a flex duct line you can easily puncture a whole in it with this kit and will do better to clean it by hand.

Todd Shell
Todd's Home Services
www.thomeservices.com
?

As stated above, it can vary between companies.

 

Typically just an inspection implies you do not have a contract or agreement that may include discounts or free repairs.

 

With our company you would get the annual maintenace service that you should do every year, and if repairs are needed, they are extra, but you aviod paying a "service call charge" that would be related to most repairs, because you are paying for the "inspection" and we are already on site.

 

Inspections are often discounted in the slow seasons, and can usually be found advertised , at reduced prices , on Angie's List.

 

So consider Angie's List and find the best of the best in HVAC contractors!

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?

I have never seen one of this type that does not exit the house. You would not want the grease dumping into your basement, even with a filter it will happen.

     The greater part of your job will be carpentry as if there is a wall behind the stove a hole will have to be cut up through the basement into the wall up to the stove. Unless it is one of the stoves that allows for it to fit inside a cabinet below. To answer correctly most here would be a picture of where this project is being done. I have done motorized ones that extend up out of the counter when in use and then retract. Those exit through the cabinet and require the cook top is to the front of the counter and not a drop in one

     As an added note these tend to be better as they do not pull the heat away from the stove top when in use as much as the ones flush with the stove. I have install quite a few and happen to have an Amana cook top with built in down draft and I have to shut it of to get water to boil on the back burners.

     A carpenter will know what can be cut and what not in the basement, a sheet metal contractor should know as well but at the other end for the finish by the stove they might not. Most carpenters that do kitchens have installed the minimal amount of duct work for this. They just have to be carefull with the number of ellbows and the lenght of the duct.

 

Don

Appliance Repair reviews in Massillon

A

Rating
A uniformed and professional employee showed up to my home during the designated time period. He worked quickly to diagnose the problem and kept me advised as to what he was doing, looking for, etc. It just so happened that the particular pump needed for my dishwasher wasn't on him that day, but he was able to obtain one by later in the day. He scheduled a follow-up visit to come back to install the new drain pump, which was scheduled for the following day.
Next day, the same professional showed up to install the drain pump. He was diligent in removing the dishwasher and keeping the work area clean. He cleared the line and installed the pump. After putting everything back together and in its place, he offered advice as to how best to keep the line clear. All is back to normal and I look forward to working with this company again in the future should one of my appliances need servicing. I also have a couple of business cards from
Massillon Appliance Repair Experts Provider Name Locked
and will happily refer their services to any of my friends in need for their services.
- Travis W.
B

Rating
The service technician was prompt. After "diagnostics", he clearly outlined what he thought the problem might be and the steps he would take in repair. Unfortunately he did have to wait about a week and a half for a part, but came out promptly upon its arrival. It didn't do the trick however and further part replacement would have lead us close to if not over the cost of the machine. We ended up paying only for the technician's time and were reimbursed for parts. The machine went to the
Massillon Appliance Repair Experts Provider Name Locked
, but we were dealt with fairly, promptly and courteously.
- Michael G.
A

Rating
Massillon Appliance Repair Experts Provider Name Locked
replaced a lid switch that was misaligned and no longer working. He was professional, on time and nice to work with.
He worked efficiently which I appreciated as I was hoping to not go beyond the 1/2 service call for the $81. The cost was more due to the $50 price of switch.
I also love that
Massillon Appliance Repair Experts Provider Name Locked
gave me feedback on washing machine life expectancy etc. I always ask many many questions and he answered all.
Great work, friendly service! Will definitely use the
Massillon Appliance Repair Experts Provider Name Locked
again. Thanks,
Massillon Appliance Repair Experts Provider Name Locked
:)
- Robin H.
F

Rating
I did as the technician advised. I called KitchenAid who then referred me to an authorized parts and repair store in California. They did have the part. I called our technician to verify that this part was exactly what we needed, since it would be non-returnable. He verified that it was, said to order the part, and to call
Massillon Appliance Repair Experts Provider Name Locked
to reschedule him to come install it when it arrived. I just called to reschedule. The appointment scheduler, after I told her the situation and asked to have the technician come back out, notified me that they could not install it. I told her that I had spoken with their technician and that he said under this circumstance they could install it but would not warranty it. She then put me on hold to speak with the supervisor. Per the supervisor, they will not come out and install the part since it was not ordered directly from the manufacturer - even though it was ordered from a place that KitchenAid directed me to and even though their employee told me in 2 different conversations that he could do it. No alternative solutions were offered to me. More importantly no apologies were given. Now lets hope I can find someone else to install this expensive part that I cannot return that an
Massillon Appliance Repair Experts Provider Name Locked
technician told me to order.
- Beverly D.
A

Rating
They showed up the first day and had to come back the next day to complete the job which was entirely my fault :) They returned today, completed the work and everything works great.
- Marla B.
A

Rating
Arrived on time. Professional. Diagnosed problem in a timely manner. Gave options on repair.
- Barbara A.
A

Rating
Massillon Appliance Repair Experts Provider Name Locked
was very easy to schedule with, response time was fantastic. He very quickly identified the problem and did the repairs. He also explained exactly what was wrong and how to prevent it from happening.
- Kelley N.
A

Rating
I called
Massillon Appliance Repair Experts Provider Name Locked
about 10:30 a.m. this morning and got an immediate call back. The representative was at my house within an hour and even had the part needed to fix the dryer. My husband was on the phone with me and I had him describe what the dryer was doing. The rep knew exactly what was wrong, confirmed it, and installed a new coil kit. He was done pretty quickly. It was great that in less than 2 hours from my initial phone call, the dryer was heating and he was done.

In any case,
Massillon Appliance Repair Experts Provider Name Locked
is very reasonable on pricing, professional, and very knowledgeable on appliance repairs.

I'm very pleased and would definitely use again.


- Suzanne V.

All Appliance Repair Experts in Massillon, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Caspersen Co Inc

3473 Wyoga Lake Rd
Cuyahoga Falls

A-1 APPLIANCE CENTRAL SERVICE

627 VENTURA BLVD
Akron

AAA APPLIANCE SERVICES

4218 NEWARK AVE
Cleveland

AAA HOME REPAIR SERVICES

862 Lakeview dr
Lorain

ABC DRAIN & PLUMBING

73 e catawba ave
Akron

Above All Appliance Services

P.O.BOX 201816
Shaker Hts

ACCURATE APPLIANCE SVC INC

1185 SKYWAY ST NE
Canton

ACTION APPLIANCE SERVICE

2714 NAVARRE ROAD SW
Canton

Affordable Appliance Service

16226 Arcade Ave
Cleveland

American Home Shield

889 Ridge Lake Blvd

AppliancePartsPros.com

16501 Ventura Blvd Ste 500

Arctic Summers Hvac-R

P.O. Box 48
Cuyahoga Falls

B & B Pumps & Softeners

3125 Rice Rd
Cuyahoga Falls

BLOOM BROTHERS SUPPLY

7941 MAYFIELD RD
Chesterland

BOB DELONG

525 NOBLE ST
Canton

Boyd Construction & Restoration

505 St Andrews Dr
Akron

Clearwater Systems

1411 Vernon Odom Blvd
Akron

Craig's Appliance

350 Massillon Rd
Akron

DALE'S TV & AUDIO CENTER

600 13TH ST NW
Canton

DirectBuy of Indianapolis

8450 Westfield Blvd

DIVERSIFIED HOME SVC INC

4431 20TH ST NW
Canton

Eazy Appliance

33580 Lakeland Blvd
Eastlake

FALLS APPLIANCE SERVICE

2270 BAILEY RD
Cuyahoga Falls

GE Factory Service

5555 Massillon Road
Canton

GE Factory Service

8499 Darrow Road
Twinsburg

GE Factory Service

8300 Sweet Valley Drive
Valley View

GE Factory Service

18683 South Miles Road
Warrensville Heights

GE Factory Service

1175 East 152nd Street
Cleveland

GE Factory Service

150 Loomis Parkway
Ravenna

GE Factory Service

1099 Ivanhoe Road
Cleveland

GE Factory Service

1133 East 152nd Street
Cleveland

GE Factory Service

1814 East 45th Street
Cleveland

GE Factory Service

1975 Noble Road
Cleveland

GE Factory Service

21800 Tungsten Road
Euclid

GE Factory Service

6800 North Chestnut Street
Ravenna

GE Factory Service

521 Tallmadge Road
Brimfield

GE Factory Service

184 South Avenue
Tallmadge

Geek Squad - Best Buy

96 Rothrock Rd
Akron

Geek Squad - Best Buy

5140 Great Northern Plz S
North Olmsted

Geek Squad - Best Buy

470 E AURORA RD
Macedonia

Geek Squad - Best Buy

1600 CENTER RD
Avon

Geek Squad - Best Buy

6650 MIDWAY BLVD
Elyria

Geek Squad - Best Buy

7830 PLAZA BLVD
Mentor

Home Appliance Co

406 Erie St N
Massillon

HOME CARE APPLIANCE SERVICE INC.

1627 Bruce street
Canal Fulton

Hook Home Maintenance

2404 Norton Rd
Stow

J&J Plumbing and Drain

867 Moe Dr
Akron

J&M Home Improvement

995 oakland ave

JBL III Custom Kitchens LLC

9900 York Alpha Dr
North Royalton

K&K Plumbing LLC

Po box 412
Louisville

Lake Erie Plumbing Heating and Cooling

17064 Hawks Lookout Ln
Strongsville

Len's Heating & Air Conditioning

11266 Royalton Rd
North Royalton

Lowe's Home Improvement

7327 N Cliff Ave
Brooklyn

Lowe's of Avon

1445 Center Rd
Avon

Marshall Appliance Company

2519 Cleveland Ave NW
Canton

McGarvey Heating and Refrigeration Inc.

2500 South Mahoning Ave
Alliance

Mighty Air Ducts Inc

26285 Broadway Ave
Oakwood Village

Myers Appliance Service and Sales

3100 State Route 59
Ravenna

MYERS APPLIANCE SVC & SALES

3100 STATE ROUTE 59
Ravenna

MYERS APPLIANCE SVC & SALES

3100 State Route 59
Ravenna

NORTH CANTON TV & APPLIANCE

414 S MAIN ST
North Canton

Paul's Roofing And Home Repair

15378 Colebright Rd
Strongsville

PORTAGE ELECTRONICS

1610 W. MARKET STREET
Akron

Prompt Appliance Repair

608 Saint Lawrence Blvd
Eastlake

Protecrepair.biz

3879 state rd
Cuyahoga Falls

RAINEY'S REFRIGERATION SVC

6259 CINDERELLA ST NW
Massillon

RepairClinic.com Inc

48600 Michigan Ave

Rescue Link

8880 Ward Pkwy

Sal's Heating & Cooling Inc

11701 Royalton Rd
North Royalton

SEARS

2100 Marwood Cir
Alliance

SELBY APPLIANCE REPAIR

280 E CUYAHOGA FALLS AVE
Akron

SHERER TV & APPLIANCES

505 NASSAU ST W
Canton

SHOWPLACE KITCHENS & BATH, INC

7336 WHIPPLE AVE
North Canton

Snow Brothers Appliance Co

5528 Mayfield Rd
Cleveland

SteLee Enterprise

Broadview Heights

Tazmainian repair Inc.

5199 W Ash Rd
Independence

TCB Appliances & More

610 E. State St
Barberton

TOM SCHAEFER PLUMBING INC

1515 E 367TH ST
Eastlake

TOTAL APPLIANCE SERVICE & PARTS

8080 BROADVIEW RD
Broadview Heights

TOTAL APPLIANCE SVC

8080 Broadview Heights
Broadview Heights

Tri-City Family Medicine

101 Cooper Foster Park Rd
Amherst

Your Maintenance Man

1008 Woodland Ave SW
North Canton

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