Mason Electronic Repair Services

in Mason, OH

Sample Reviews


did a great job. When we arrived with no appointment he set aside what he was doing and went right to work replacing the battery. He explained what he was doing which was helpful and interesting. Once completed, he visited with me and my 10 year old son while we waited to make sure the battery was taking a charge. The entire process took about 20 minutes.
was extremely personable and the phone works great. I would drive a few miles for service like what I received in this visit.

Unable to find a local repair shop for Kindles--they do all kinds of other things but not that. Kindles have a design flaw that allows the port to become disconnected; a common complaint on message boards. Amazon offered to let me buy a new
but I assume they use the same poor labor to make them all. Scoured around tech sites and found
who was substantially cheaper than others at $39.95. Usually that's a bad sign, so I sent off my
and my check and prayed for the best. I paid to ship there (around $10.00) and their price included shipping it back plus a bit of a warranty. Item came very well packaged and worked great---until it didn't. Sent another email and we determined it was the mother board. For another $20 plus shipping there, the thing is now working like new. If you send your
out for either repair, I suggest you save the double shipping and replace both the port and the mother board.
was so nice to work with that I said I'd pass on my good review to as many places as I could think of. If you can't find a local repair shop or you hate their price, or you want someone who can personally vouch for a repair shop, do check out
. They've been in business since 2007 and have a wide array of other services. I only used the
- Maria L.

Mason Electronic Repair Articles

Electronic Repair reviews in Mason


Was as able to quickly diagnose issues and make recommendations. Also took time to answer all my questions and concerns. Email of documentation for me to send to insurance adjuster was prompt.
Once decision was made to repair TV it only two (2) business days to get order and receive the part. Installation was scheduled and completed that same day. Very happy to have my TV working properly again.
- Gary T.

He said he would open the unit to see if there was an obvious problem that would be
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to repair. He called me back about 5:30 p.m. on 6/9 and indicated that he was not able to see anything that would be
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to repair and asked if I wanted him to continue to look. I indicated that would be fine. I returned to the store about 4 p.m. on 6/10 to see what he found.
He determined that my cell phone would cost more to fix than it was worth as the cost of the new display would almost cost as much as a new phone. Since he did not actually repair the unit, he did not charge me anything for his service.
Although my phone was not fixed, I appreciated his integrity and honesty.

- Thomas J.

They arrived on time and made sure inspection items were completed. Had to order a part which was done before they left. Second call was made timely and arrived on time. Part was installed within a few minutes.
- Linda L.

Excellent job with repairing my iPhone 4. Very prompt. Finished repair and sent back the repaired phone earlier than expected. Would highly recommend their service.
- Raymond G.

I submitted a request via their website, which stated a tech would respond within a day. No one responded. I then submitted a second request, again, no one responded. I then logged onto their live chat help on their website and reported the difficulty in receiving a response. They provided me with the phone numbers of their local techs. I called each local tech on their number, and never received a response after calling each tech three times over the course of a week. I ultimately found a different service provider.
- Mumtaz M.

I called the office number this morning and left a message. Within a half an hour received a call back from
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. He said he had what we needed in stock and could squeeze us in early this afternoon.
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called me while on his way to our house and it took him all of about 10 minutes to remove the old unit and install the new one. We tested the doorbell and intercom and both were working like it should.
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is running a special this month and I received the special price plus tax. I highly recommend using this company.
- Jeff P.

Horrible!!! Did not show up on time, took forever, and left wires hanging everywhere. Never returned to correct but was paid up front.
- Jim P.

On January 31, 2014 at 8:48 PM I brought my daughter's iPod Touch 5th Generation to the I Fix and Repair in Cross Creek Mall in Fayetteville, NC. There was a small crack in the top of the iPOD screen, but that is not what it was being brought in for. The Wi-Fi was not working. They said they needed to special order a wi-fi cable and it would take 7-10 business days. I paid $93.60, $15.00 for the part and $75.00 for the labor and then taxes. I did not have a problem with the 7-10 days and they said they would call when it came in. They finally called on Saturday the 15th of February and said that the part was in. I brought the device back to them on the 15th. At that time, I was told that the tech that would be working on it would be in tomorrow and work on it and they would call me when it was done. I waited until Monday and I received no call. I called the shop and they said they did not have a
Mason Cell Phone Repairs Provider Name Locked
to work on it and they would call when the tech got to it. I called them several times and was told that the person who works on it was not there or had not been there and would call me. They never bothered to call me and I had to call them several times. One of the times I called, I was told that they had broken the screen completely and the LCD was not working on it. At that time, they told me that if I wanted them to replace it for free, it would take 6 months for the company to replace it or my 2nd option was to pay $120.00 and they would order the screen and fix it form me. I inquired as to why they had not called me to tell me that and why I had to call them and the lady on the phone told me she didn't know. I was very frustrated and she could tell. At that point, I said just replace the wi-fi and give me back the iPOD with the broken screen because I was not paying $120.00 for something that they broke. The lady on the phone said that she was not sure what was going on and that she would have the district manager call me when she came back to town on Wednesday, February 26th. I finally received a call from the district manager on February 27th and she said that she doesn't know why they told me the LCD was broken because it was not, she said that the screen was broken and that unless I paid to have it fixed, they were not going to replace the broken glass but they would put it back on and I could come and pick it up the next day. At that point, I was ready to be done with them and was very frustrated with the whole process. I finally was able to pick up the iPOD Touch March 11th and the screen was cracked and missing pieces. The wi-fi was replaced but they said it is still not working because they said that it is more than likely a software/board issue.
- Diane Q.
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