London Upholsterers

in London, OH

Sample Reviews

F

Rating
I made an appointment with
to come to my home for an estimate on recovering two occasional chairs with the fabric I had previously purchased. The appointment was for 10:00 am the next day. When nobody showed up by 10:30, I called and was told that he forgot about the appointment. I foolishly gave them a second
and rescheduled for 4:00 the same day. Fifteen minutes before the appointment I received a call from the owner telling me they weren't going to make it. When I asked if we could reschedule, he said "no". To make sure I was hearing him right, I asked if he just didn't want my business, he said "no". There you have it.
- Marian W.
A

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I was very impressed with their creative talents which were married very well with their ability to utilize all their manufacturing capabilities. They were very pleasant and professional and kept to their schedule and price estimates. I'm in love with my house and I owe it to them. I strongly recommend them to anyone looking for "5th Avenue" quality at a very affordable budget.11229
- Natalie S.

London Upholstering Articles

Upholstering reviews in London

F

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I also wish I did not have to write this review but I feel I must warn others.
London Upholsterers Provider Name Locked
, the owner and her husband are very personable people and sweet as can be. The work was good but like the other reviewer stated, they lack in customer service and they are not professional in the handling of their clients. They completed the work on my 8 dining chairs and then I waited and waited and waited to hear from them about my chair.. I absolutely could not get a hold of them. I e mailed, I left numerous phone messages and even a message here on the Angie's list site... I thought I would never see my chair again, I finally wrote a rather stern e mail and they finally called.
London Upholsterers Provider Name Locked
was very apologetic, said she had been ill but when you are running a business you appoint someone to reach your clients for you and explain the delay...that is just how it is done. I was hoping that I was the only customer that this has happened to but now I see other reviews on Yahoo and the member from here that had the exact same issues as I had. My advice to
London Upholsterers Provider Name Locked
is to get it together, you have a gold mine here don't throw that away.. In the future, I will only be using businesses from Angie's list that have more than 10 reviews and I will also check other review sites as well....Members, please write reviews on services you have used here (good or bad) it helps all of us. On a lighter note, to date I have used 6 companies from Angie's list and had great results... everything from new gutters to painting to window washing. I gave good reviews on all...
- Judy L.
A

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When I finally got an appointment, all went well. I was very pleased with the selection and service. The turn around from order to install was excellent.
- Noreen L.
A

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I had a sofa (with 5 pillows), chair and ottoman re-upholstered.
London Upholsterers Provider Name Locked
did magnificent work! I wanted the wood painted a shiny black to match some other furniture I was buying, and
London Upholsterers Provider Name Locked
took care of getting that done as well. The finished product is just beautiful. I bought my own fabric, but
London Upholsterers Provider Name Locked
came out to give me an estimate and indicated how much fabric I should buy. In addition to upholstering the sofa, chair and ottoman,
London Upholsterers Provider Name Locked
made some throw pillows with the left over fabric and a cushion for a vanity stool totally free of charge. We were in the process of moving, so
London Upholsterers Provider Name Locked
picked up our furniture prior to our move and then delivered it to our new address once we got moved. Our move date got delayed several times, but
London Upholsterers Provider Name Locked
willingly kept our furniture in his shop until we were finally able to move. I have had many compliments on the furniture, and I would definitely use
London Upholsterers Provider Name Locked
again. I think
London Upholsterers Provider Name Locked
's fee was very reasonable and my total cost was much lower than buying a new living room set. Plus I was able to have exactly the colors and fabric that I wanted.
- Mary W.
A

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Came promptly at the agreed on time. Took measurements for the bedspread, asked appropriate questions about exactly what I wanted even though I wasn't exactly articulate about my expectations.
London Upholsterers Provider Name Locked
and her husband were quick, efficient and had a right on estimate in writing on the spot. They put the spread on the bed for me . It was exactly as I had envisioned it. Their craftsmanship is impeccable. Even though they may seem a bit pricey they truly do custom work and I am willing to pay for it. This is my second time of using them and I don't think I would go to anyone else.
- cathleen C.
A

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London Upholsterers Provider Name Locked
and his team are professional and prompt. Their work is excellent - I am thrilled with their workmanship and turnaround times as promised by
London Upholsterers Provider Name Locked
.
London Upholsterers Provider Name Locked
knows his business and his advice was very helpful also. I highly recommend
London Upholsterers Provider Name Locked
.
- Penny H.
C

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A Yahoo reviewer wrote that the work performed by
London Upholsterers Provider Name Locked
is excellent, but that the current owner,
London Upholsterers Provider Name Locked
, who apparently took over the business from her retired mother, has wonderful skills but absolutely no business sense, and is somewhat of a "space
London Upholsterers Provider Name Locked
" I agree. We had two pieces to do, An antique, channel back couch to rebuild and a more modern sleeper sofa to recover, and based on an excellent Angie's List recommendation, we called her and she came out fairly quickly. She took the antique couch first, but it was literally months before we heard from her again and then only after a rather pointed email did she deliver the couch, beautifully rebuilt and repaired, but would not take any payment since she had had it so long. At that time she took the sleeper sofa. Again it has been months, and despite repeated phone calls (left messages on her answering machine), an email and even a visit to her establishment (no one but a cat and several dogs responded to the door bell, though her business van and several vehicles were in the driveway), we have yet to received a response. Although
London Upholsterers Provider Name Locked
is personable and friendly, and I am somewhat reluctant to give this review, I feel I have no choice. Her behavior is strange, to say the least--and we are still without the sleeper sofa, which I would be happy to take back in any condition. I wonder if the excellent Angie's list reviews were made when her mother was still in control of the business--the name is the same. It's a shame that a person with such wonderful skills and congenial personality is so negatively affected by a lack of business sense. I do hope she can acquire it in the future.
- Peter G.
A

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We have 2 nubuck loveseats that have a custom color that is a reddish orange brown. The leather was in good condition but had faded significantly. Some areas were very dark from skin oils and other areas were almost bleached of color. After an initial exchange that included emailing some photos,
London Upholsterers Provider Name Locked
came out and looked at them. Despite the unusual color, he was confident that he could restore the color to something close. We gave him a pillow that had the same leather so he could experiment with it. Because the loveseats were nubuck, the restoration needed to be done at his shop.
London Upholsterers Provider Name Locked
and his associate picked them up and returned them after restoration. We are very pleased with the results. The loveseats now have an even coloration that is very close to original. He was also able to lighten the areas that were darkened by oils. Unfortunately, oils soak into nubuck and it is not possible to remove them completely. I highly recommend
London Upholsterers Provider Name Locked
.
- Glen K.
A

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Excellent service!
London Upholsterers Provider Name Locked
was patient and professional. My home looks beautiful! The upholstery work is PERFECTION! All work was completed on time, and delivered when promised. I'd never worked with a designer before, and I'm sure glad I picked this one for my first experience.
- Kristina F.
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All Upholsterers in London, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-Tec Upholstery & Body Shop

2046 Eakin Rd
Columbus, OH

ACCENT ON DETAIL

2138 EAKIN
Columbus, OH

ALL ABOUT FABRIC TO FINISH

559 E KOSSUTH ST
Columbus, OH

ARLINGTON UPHOLSTERY

2068 ARLINGTON AVE
Columbus, OH

AUTO ADDITIONS

6001 WESTERVILLE RD
Westerville, OH

Begley Upholstering LLC

3293 N High St
Columbus, OH

BEXLEY FABRICS

2476 E MAIN ST
Columbus, OH

BLAKE THOMAS INTERIORS

15 West Main Street
West Jefferson, OH

BOONE FABRICS INC

1668 E DUBLIN-GRANVILLE RD
Columbus, OH

Browsers Welcome

1195 Parsons Ave
Columbus, OH

CALICO CORNERS

6315 Sawmill Road
Dublin, OH

CLEVELAND CUSHION

3617 Winchell Rd
Beachwood, OH

COLUMBUS FOAM PRODUCTS

700 NORTHFIELD RD
Westerville, OH

COUP RESTORATIONS INC

136 S YALE AVE
Columbus, OH

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

FINE DESIGNS & INTERIORS LTD

11 SOUTH MAIN ST
London, OH

FORTNER UPHOLSTERING INC

2624 JOHNSTOWN RD
Columbus, OH

GREYSTONE INTERIORS

1769 LANCASTER AVE
Reynoldsburg, OH

Home Source Interiors

727-729 Mt Airyshire Blvd
Columbus, OH

Jake's Marine Services & Power Sports LLC

42 N Bird Rd
Springfield, OH

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