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Lancaster Window Treatment Articles

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Client claims window treatment firm's trip charge is shady

A $75 service call is disputed as a Columbus, Ohio, customer is charged without having any repairs made.

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Tips to select the best window treatments for your home

With so many options, it can be hard to know what window treatments are right for your home. One highly rated provider breaks down all of the different options.

Angie's List In The Press

Sample Window Treatment Experts Reviews

F
"The installation job was terrible. The plantation shutters do not close correctly. The stick that controlled the opening and closing of the shutters broke with 3 months of use. This company "claims" a no questions asked warranty. Well I received a lot of questions and many excuses.
Lancaster Window Treatment Experts Provider Name Locked
, the owner would make an appointment and then not show up. It took 2 months of missed appointments, a request for a refund and a complaint to
Lancaster Window Treatment Experts Provider Name Locked
corporate before
Lancaster Window Treatment Experts Provider Name Locked
the owner showed up to my home and still she was over an hour late.
Lancaster Window Treatment Experts Provider Name Locked
looked at the installation job and said it was terrible. At this appointment,
Lancaster Window Treatment Experts Provider Name Locked
said "what do you want me to do and I said I wanted my money refunded and you can take the shutters. She said ok. Two weeks later she told me that she couldn't afford to give me a refund because she was a small company and that would put her out of business. She then repeated her favorite "I want to make it right" line. I again had to write another complaint letter to corporate to get a call or response and I was met again with excuses and blame put on other people. Do not use this company.
"
A
"Budget Binds did all the window treatments for our whole house 9 yrs ago. We were so happy with them and especially with their salesman,
Lancaster Window Treatment Experts Provider Name Locked
, that we have used them exclusively ever since.
Lancaster Window Treatment Experts Provider Name Locked
and his father- in- law own
Lancaster Window Treatment Experts Provider Name Locked
and he has been there since the start. Once in awhile, we've had problems with the cords on our shades.
Lancaster Window Treatment Experts Provider Name Locked
was out here usually within a couple of days and had it taken care of. It is unusual for me to be so pleased with the people and service of a company and to stick with them for nine yrs.! We needed to replace out sliding glass door honeycomb shade and he came out, once again, and helped us out. Very professional, on time, pleasant, cant say enough nice things about our experience with
Lancaster Window Treatment Experts Provider Name Locked
.
"
F
"The installation job was terrible. The plantation shutters do not close correctly. The stick that controlled the opening and closing of the shutters broke with 3 months of use. This company "claims" a no questions asked warranty. Well I received a lot of questions and many excuses.
Lancaster Window Treatment Experts Provider Name Locked
, the owner would make an appointment and then not show up. It took 2 months of missed appointments, a request for a refund and a complaint to
Lancaster Window Treatment Experts Provider Name Locked
corporate before
Lancaster Window Treatment Experts Provider Name Locked
the owner showed up to my home and still she was over an hour late.
Lancaster Window Treatment Experts Provider Name Locked
looked at the installation job and said it was terrible. At this appointment,
Lancaster Window Treatment Experts Provider Name Locked
said "what do you want me to do and I said I wanted my money refunded and you can take the shutters. She said ok. Two weeks later she told me that she couldn't afford to give me a refund because she was a small company and that would put her out of business. She then repeated her favorite "I want to make it right" line. I again had to write another complaint letter to corporate to get a call or response and I was met again with excuses and blame put on other people. Do not use this company.
"
A
"These folks were great from the estimate through the installation. Everyone was prompt and courteous. The shutter was available earlier than estimated. The person that did the estimate was here on time. The fellow that did the installation was on time and very professional as well. Couldn't ask for a better experience!
"
A
"From the time of the estimate and the blinds selection to the day of installation,
Lancaster Window Treatment Experts Provider Name Locked
treated us like we were their only customer.
Lancaster Window Treatment Experts Provider Name Locked
is the epitome of professionalism and his installation folks mirror that attitude. We
Lancaster Window Treatment Experts Provider Name Locked
all the time about our beautiful new blinds. YEAH!!!! Installation takes a few minutes or less per blind. No
Lancaster Window Treatment Experts Provider Name Locked
no fuss. We are getting ready for Phase 2 (our upstairs). Who are we going to call?
Lancaster Window Treatment Experts Provider Name Locked
course!!!
"
A
"
Lancaster Window Treatment Experts Provider Name Locked
was excellent, from the time he gave us the original bid to the day of installation. He did a great job walking us through the different options available, and helped us understand the price differences. His sales pitch was also very tactful, with very little pressure applied. The installation went great, and we couldn't be happier about choosing
Lancaster Window Treatment Experts Provider Name Locked
and his company.
"
A
"When
Lancaster Window Treatment Experts Provider Name Locked
arrived for the appointment he was prepared, but was really important to me was his response when I mentioned I had some ideas from looking at photos and at some shutters of my neighbors. Rather than continuing with a canned presentation, he said, "great, tell me about your ideas." Everything I wanted was do-able. But the best part was how he took the idea I had for replacing the vertical blinds based on a picture in a magazine and explained how he could use that to better conform to what I wanted on the windows! He offered some suggestions, that may have been basic for someone who deals with this type of product. However, we had what I considered a great discussion since he clearly understood my vision yet was ratcheting it up even better than I could have imagined.



Today the shutters were installed by Orrin. I was amazed that this young man was going to do the whole job himself. We chatted a bit getting acquainted while he worked on the first shutter for one of the bedrooms. He was composed, confident and definitely a lot of experience in working with cabinetry and shutters. Since this was a new product for me I asked a lot of questions, which he seemed happy to respond to. I finally told him I'd leave him to work without continuing to interrupt him. He encouraged me to stay and ask any questions I had.
Later, when he was doing the shutters over the sliding doors, he suggested an alteration to the baseboards rather than what
Lancaster Window Treatment Experts Provider Name Locked
originally left instructions for. I certainly appreciate that in the midst of projects, things come up that weren't anticipated. Orrin's preferred solution was definitely the better option!
We are thrilled with the results. I expected the project to look wonderful, but the way the shutters on the sliding doors turned out, it far exceeds my expectations!
"
F
"
Lancaster Window Treatment Experts Provider Name Locked
made me a deal that I couldn't refuse, we had just built our house and I was anxious to have window coverings as soon as possible. She told me she could rush everything and it would be very cost effective, but would need everything up front. I ridiculously thought that would be fine. When my order came in, an installer came quickly and installed all coverings except 2, where shutters belonged. I also quickly noticed that the color of the shutters was wrong. On my order form she wrote down one color, on the box was another color. I called
Lancaster Window Treatment Experts Provider Name Locked
immediately and within a week or so she came over to check everything out. She emphatically agreed that the color was wrong and that the other windows were miss measured and would have it fixed immediately. Well that's when all the problems began. That was in June 2013. Since then she has given me every reason why NOTHING has been resolved including several "surgeries", out of town, schools out, etc etc. it seemed as though every time she made a date to resolve the problem, she had just had surgery! Amazing... It is February 24, 2014 and the last she told me they filed for bankruptcy and it would be a while before she could do anything, but she was working really hard trying to still get the company to remake my shutters. She has lied to me over and over again and there is really nothing I can do at this point, I strongly advise to stay away from this company!! Unless your order comes in perfectly, it will only be a nightmare.
"
C
"The salesman recommended a plantation shutter as top quality. It was quite costly and does not meet my expectations for the cost. I have had shutters in five different homes and these are not what I consider a-one. The shutter on the door is designed in a way it is not possible to put your fingers behind the door handle. The window shutters allow light around the frame."
A
"Everyone I dealt with at
Lancaster Window Treatment Experts Provider Name Locked
was professional and well-informed and did everything to simplify the whole process. This was a rather complex vertical sliding honeycomb shade product, and accuracy was important. The staff at Best did an excellent job every step of the way. The shade that was delivered was just as ordered, and the installation was done quickly and expertly."

All Window Treatment Experts in Lancaster, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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ACCENT DRAPERIES

1180 W GOODALE BLVD
Columbus, OH

ALL AMERICAN BLIND CLEANING

PO BOX 163152
Columbus, OH

ANDERSON CARLEY DESIGNS

7655 HEATHERSTONE DR
Athens, OH

Anna Lyon Interior Design LLC

3794 Bridle Ct
Columbus, OH

Audio Video Interiors

7204 Pearl Rd
Cleveland, OH

AWNINGS BY BURGESS

Columbus, OH

BARRINGER INTERIORS

6757 HEATHVIEW ST
Columbus, OH

Beechwold Ace Hardware

4591 N High St
Columbus, OH

BEXLEY FABRICS

2476 E MAIN ST
Columbus, OH

Blind Factory

3670 M Parkway Lane
Hilliard, OH

Blind Outlet

6690 Sawmill Rd
Columbus, OH

Blinds Galore

5744 Pacific Center Blvd Ste 306
San Diego, CA

Brighton Works

233 Brighton Rd.
Columbus, OH

CALICO CORNERS

6315 Sawmill Road
Dublin, OH

Capital City Glass & Mirror Co Inc

2814 Fisher Rd
Columbus, OH

Carpet One Floor & Home

6492 E Main St
Reynoldsburg, OH

CC & Studio

9824 ST RTE 752
Ashville, OH

Champion Window of Columbus

6325 Zumstein Dr
Columbus, OH

Continental Blinds & Care

1072 W 5th Avenue
Columbus, OH