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Animal Boarders to Avoid

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A
"They are around the corner from my house. She has an open area where they play as well as a living room where they can stay and get out of the pens. She is able" to give medication without extra charge. I take my dogs food and toys when I bring her over. The pricing is fair compared some other places that charge for every pill given and other things.

-Linda H.

A
"I buy a package of 20 visits. They have an outdoor exercise area and I like that. It is a good yard outside for the dog. They are convenient. It is close enough" to my home that I can walk there. They provide boarding, day stuff and grooming. I am perfectly happy. I keep going there and I have no complaints.

-Carol W.

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Local Articles in Independence

An employee at a boarding kennel plays with a dog. (Photo courtesy of Angie's List member Laurie W.)

Animal Boarding Kennels

Animal boarding kennels offer a home-away-from-home for your pets, and run the gamut from very basic to full-service. With a host of specialized options for both dogs and cats, a little research can help you find the right fit for your furry companion.

Big blue house in the winter
Animal & House Sitting, Animal Boarding Kennels, Housecleaning

Whether you’re traveling, hosting or doing some of both, here are ideas for making sure that your house and your pets are prepared for the holiday season.

dog with a snowy nose
Animal Boarding Kennels, Animal Training, Pet Stores, Animal & House Sitting

Just like you, your pet may pack on extra weight over winter. But that's not the only health concern to watch for in winter. Here's how to keep your dog safe and happy despite the cold.

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Animal & House Sitting, Animal Boarding Kennels, Dog Walking

If you can't take your pet with you while you're away, a pet sitter can step in and care for your animals. How do you find a good pet sitter? We've got 4 tips!

A medium sized white dog with black spots around his brown eyes lays sleepily on a white fuzzy blanket.
Animal Boarding Kennels, Animal & House Sitting

Leaving pets at home during vacation can be stressful. Navigate your many pet-care options and make the best choice for your pet with these expert questions.

Boarding reviews in Independence

D

Rating
When I first started bringing my puppy to
Independence Animal Boarders Provider Name Locked
in
Independence Animal Boarders Provider Name Locked
, I thought it was a good experience. My puppy seemed to enjoy time there and the staff gushed over my dog. By the time my puppy was 4 months old, the staff suggested that my dog needed to be put on a pinch collar during daycare time. Since I had never had a dog, I consulted my veterinarian about this because it seemed overly harsh for a young dog. She said under no circumstances should a dog under 8-9 months of age be put on a pinch collar because it could damage nerves and muscles that were still developing. I conveyed this to
Independence Animal Boarders Provider Name Locked
and this is when my experience started to change. I was first told that they were dog experts and that my vet was being overly cautious and that I should listen to them. I've known my vet for almost 10 years and have a lot of trust in my vet. I had known these people for 2 months. I instructed that I didn't want to try to the pinch collar until my pupppy was 8 months old. The next 4 months, I was told almost every day what a bad dog I had. There were exceptions, especially the handler
Independence Animal Boarders Provider Name Locked
who worked with my puppy and always talked about what great potential my puppy had, but most of the time I got an earful about how bad my puppy was. By "bad" they described pretty normal puppy behavior: rambunctious, mouthing, insecurity, trouble walking on a leash, etc. And by no means will I say that my puppy was
Independence Animal Boarders Provider Name Locked
at home or be unrealistic about behavior. My puppy's breeds are known for being overly excited and it's been a lot of time and effort to train my puppy. But I was sold a "puppy program" that sounded like these were experts in handling puppies and helping to properly socialize them. What I was sold and what I was getting weren't adding up but it was also my first dog ever and I had some self-doubt about my gut instincts. When my puppy turned 8 months old they started using the pinch collar on my dog. They started to describe what a good dog my puppy was, but when my puppy came home, there was depression, lashing out and fear. I thought it was maybe just an adjustment period. I tried the pinch collar myself on a few walks and it took weeks to redevelop the good relationship I had with my dog before that experience. The puppy program price expired when my puppy turned 9 months old and I was offered a nice discount on adult dog daycare prices. I decided to buy a good amount of days. About 3 weeks later, they extended the puppy program to be until 12 months. I asked if there was some deal we could make since I had just spent over $1,000 on adult dog days but now my dog was considered a puppy again. I was told the manager would call me. The manager never called me about this. When my puppy was 10 months old I attended an event which the owner was in attendance at. She told me how much my dog hated her. All I could think was, "well, what did you do to my dog?" Quickly after that incident, my dog contracted parvovirus. I immediately called
Independence Animal Boarders Provider Name Locked
to alert them to the condition since my dog had been around other dogs there. I was then informed that they had had several cases of parvovirus, but no owners had been alerted to these conditions. I am positive it was this environment where my puppy contracted the disease. It cost $1,200 to cure my puppy of the virus. Even though I would have spent much more to have my puppy health and happy, I still couldn't believe that
Independence Animal Boarders Provider Name Locked
didn't shut down to do a thorough cleaning after they knew about the first case of it. I asked about being refunded for my days and was told a manager would call me. The manager never called me about this. I instructed that I no longer wanted my dog on the pinch collar and brought my puppy only once a week, just trying to get my money's worth. Again came the reports about how bad my puppy was. My puppy was also enrolled in obedience school at this time and the trainer's had nothing but positive things to say about my puppy's behavior and that the "bad" traits were completely normal and could be remediated with positive enforcement. The depression and lashing out ceased immediately after the pinch collar was removed. On my puppy's first birthday, I brought dog treats for the dogs and doughnuts for the staff because on a dog's birthday they usually take pictures and post on their Facebook and I thought it was fun. When I picked my dog up, I found out they didn't celebrate my dog's birthday, with no explanation as to why. I thought it was very rude. Around this time, I was told that my dog wasn't welcome at daycare because the staff couldn't control my dog's behavior. I again asked about refund options. I again was told a manager would call me. And again, the manager never called me. I started taking my dog to a new daycare facility that was recommended by my trainer and wow, life turned around. My dog is now utilized as the greeter dog for new puppies and has such a playful happy attitude that it brings tears to my eyes to be around my dog. I recently adopted a 2nd puppy whose demeanor is quite the opposite of my first puppy. I took the new puppy to
Independence Animal Boarders Provider Name Locked
thinking that I would just use up the days I bought to not
Independence Animal Boarders Provider Name Locked
out on so much money before taking the new puppy to the new daycare facility. When I went to pick up the 2nd puppy from the first day at
Independence Animal Boarders Provider Name Locked
, I was told that I owed money for the day. I explained that I had days left on my account. I was then told that days only apply to certain dogs. This logic blew my mind...had my dog paid for those days? No, I had. Why on earth would be they attributed to the dog? It's entirely possible this was in fine print somewhere, but I believe this should be in big bold letters because it's a policy that makes little to no sense. Again, I was told a manager would get a hold of me. Again, the manager has never called me. I have over $600 worth of days that I can't utilize because my first dog isn't welcome there and they can't be applied to my 2nd dog. I feel like I was scammed out of this money and the lack of response is so unprofessional. I would like to say that
Independence Animal Boarders Provider Name Locked
at the front desk and
Independence Animal Boarders Provider Name Locked
the handler are shining stars at this place, but overall I had a very poor experience. A few of the women handlers also seem okay, but unfortunately I didn't exchange names with them.
- Katrina W.
A

Rating
My dogs always look great after coming back from
Independence Animal Boarders Provider Name Locked
. They are extremely friendly and do such a great job. This is the only place I trust to get my dogs groomed.
- Helina F.
F

Rating
We had an unfortunate leak in our home causing us to move to a hotel. We also had to find a kennel for our dogs and cat. I called and made arrangements with
Independence Animal Boarders Provider Name Locked
. I explained our situation that insurance was paying and I was unsure of our check out date. Was told that it would be Fine.
About a week later I received a call from the owner who had been out of town. She was unprofessional and well, pissy. She had no idea how long my dogs were there and had no payment. I explained that this was all discussed with the first
Independence Animal Boarders Provider Name Locked
I spoke with and the owners response was, "She's not the owner. She quoted you wrong. You need to call your insurance and ask for more money." First, as the owner, you should ask the person/employee/family member who was running your business these questions before calling and attacking a customer. Second, if your business quotes and agrees to an amount, you stick to it.
About a week later, another phone call, "You need to come wash your dogs, they stink. You can take them to the groomers down the hill." I explained that were were not in the financial position to take the dogs to the groomers at that time, but I would be willing to come there and wash the dogs. "No. You're not capable of keeping my drains clean of hair." I can bring my husband and I'm sure between the two of us we can manage. "No."
The third week our dogs were there, I receive another phone call, "You need to come get your dogs. I can't handle them."
I called every kennel option within 10 miles of us. No one had space during the Holiday Season. I called the owner of
Independence Animal Boarders Provider Name Locked
and explained that I had called everyone in the area and would continue to
Independence Animal Boarders Provider Name Locked
. Her response was, "they just need to go. But you kitty can stay."
I moved my dogs and cat a few days later to a kennel 22 miles away!! About two weeks later while visiting our pets at the new kennel one over the owners mentioned that our dogs were substantially thin based on their breed. She was feeding them extra (canned food) in order to get them back to proper weight! WHAT!?!?!
I called
Independence Animal Boarders Provider Name Locked
to explain that I was extremely unhappy with how I was treated and now how my pets were poorly treated and possible malnourished! The owner basically said sorry but was not willing to renegotiate on the price!
I do not recommend this kennel. Unprofessional business owner, not customer service oriented, and is unable to care for the animal in her care due to her age.
- Stephanie E.
A

Rating
Their staff is excellent - very friendly and cordial -- which is important to me. I typically wait less than 20 minutes to be seen when I arrive for my vet appointments and not at all for my other appointments.
- WILLIAM H.
A

Rating
I have been using this vet for about 5 years. The vet and staff are very professional. My cat really likes going here and you can tell the vet really cares about animals. They have reasonable pricing. I have had no problem at all with scheduling. I can usually get my cat in within a day or two.
- Perla P.
A

Rating
We board our dogs there and we get them groomed there. They have an amazing price for our huge dog. We have three dogs and two of them get stressed out about being in a kennel, but they're happy going to
Independence Animal Boarders Provider Name Locked
. You can see they treat their dogs good. They give them back to you looking and smelling fantastic and looking great. They're kind and it's extremely clean. It's a beautiful place.
- kevin A.
A

Rating
My dogs enjoyed the large play yards and had a great time. They love going there. Highly recommended AAA
- Cindy K.
C

Rating
We originally asked
Independence Animal Boarders Provider Name Locked
to watch them for 10 days while we were out of town. Our plans changed, and we adjusted to only 3 days. She was flexible and without complaint. The price of services are not listed anywhere on the website. She charged $18/visit on regular days and $23/visit on holidays. This is a much better price than boarding our pets, but is more than we pay typically for someone to feed our dogs at home ($20/day)
She requested an introduction appointment and tour of our home, which we provided. She was punctual to this appointment.
Independence Animal Boarders Provider Name Locked
was nice and did take good notes as well as "starting a file". She left the packet with us and requested that we leave it with the payment upon her first arrival. She requested the key be dropped off at her home prior to the start date in a lockbox that she has.
We followed all of the instructions. During our trip, she made no communication efforts with us. We arrived home and the check was gone, but all the paperwork and instructions she requested were still on the table. She made no contact with us after the dates had passed to ensure we had arrived home and our pets received care, or to return our house key. Other than the check being gone, there was no evidence that
Independence Animal Boarders Provider Name Locked
was in our home. This is both good and bad in my opinion.
After a week, we called to get our key back. While it was a timely return -- it required several phone calls to arrange for the exchange later that day. When she returned our key, it was provided to us on a plastic ring with our names on it. When my husband asked what happened to the keyring we had provided with the key she simply stated she didn't know and she couldn't accept any type of keyrings with keys. (i.e., she removed it and did not return it).
As far as we could tell, our dogs had been fed and watered as requested. Nothing in our home was disturbed. But we were not impressed. Honestly, we've had better help from neighbor teenagers for a much lower price. We don't need our dogs to be coddled, but it would be nice to hear from whomever is watching them that all is well with your dogs and property while you are away.
- Ryan E.

All Animal Boarders in Independence, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & S Animal Services

7368 Oakhill Rd
Bedford

A-1 Bed & Biscuit

11299 Hosford Rd
Chardon

ALADOR KENNELS

9432 E WASHINGTON ST
Chagrin Falls

All About Dogs Of North East Ohio LLC

17078 Munn Rd
Chagrin Falls

Amarico Fence

3795 Highland Rd
Cleveland

AN ALTERNATE CHOICE VETERINARY HOUSE CALLS

26948 OXFORD PARK LN
Olmsted Falls

ANIMAL & AVIAN MEDICAL CENTER

4171 CENTER RD
Brunswick

Animal Hospital Inc

2735 Som Center Rd
Willoughby Hills

Animal Medical & Emergency Hospital

2527 W Dublin Granville Rd
Columbus

Animal Medical Center of Streetsboro

9094 State Rte 14
Streetsboro

Animal Medical Centre of Medina

1060 S Court St
Medina

ANIMAL WATCHERS & MORE

7407 POORMAN RD
Vermilion

ARDENBARRY KENNELS

7393 CHAGRIN RD.
Chagrin Falls

Avon Lake Animal Clinic

124 Miller Rd
Avon Lake

Bay Village Animal Clinic

627 Clague Pkwy
Bay Village

Belpar Pet Care Centre

4835 Fulton Dr. NW
Canton

Belvoir Pet Hospital

4217 Mayfield Rd
Cleveland

Big Creek Pet Hospital

16949 Bagley Rd
Middleburg Heights

BROWN WOOF INN

8200 PROCTOR RD
Painesville

Camp Bow Wow

31 Alpha Park
Cleveland

Camp Bow Wow

14411 Foltz Pkwy
Strongsville

Camp Bow Wow & Meow

1630 Jackson Ave SW
Massillon

Center West Animal Hospital

26050 Center Ridge Rd
Cleveland

Central Bark Doggy Day Care

3001 Towpath Trail
Broadview Heights

Classic Pets Pet Grooming & Boarding

2705 Fulton Rd NW
Canton

Complete Obedience Dog Training

10701 Royalton Road
North Royalton

CoPAW Cabana

8801 Kinsman Rd
Novelty

Creekside Animal Clinic

3744 Wadsworth Rd
Barberton

DogTropolis

480 S Green Rd
Cleveland

Dogwood Kennels

6298 Dewey rd
Madison

Double Dog Day Care Inc

3073 Graham Rd
Stow

Easdale The Best Pet Care

1814 N REVERE RD
Akron

Eastside Dog & Cat Hospital

8399 Mayfield Rd
Chesterland

Elite K911

31740 Cook Rd, N Ridge Rd
North Ridgeville

Euclid Veterinary Clinic

25580 Lakeland Blvd.
Euclid

Graham Road Animal Hospital

713 Graham Rd
Cuyahoga Falls

Greenmont Veterinary Hospital

460 S Green Rd
South Euclid

Groomer Magic & Pinewood Pet Camp

661 Newell Street
Painesville

GROOMING BY ANGIE

1922 GLENGARY RD
Akron

Happy Paws Dog Sitting

93 N Rocky River Drive
Berea

HUDSON VETERINARY HOSPITAL

5939 DARROW RD
Hudson

In A Pickle Parrot Shop

7924 Broadview Rd
Broadview Heights

Inn The Doghouse

1548 W 117th St
Lakewood

INN TO PETS INC

827 BASSETT RD
Westlake

Joycares Personalized Pet Care

2123 W 103rd St
Cleveland

JUST CATS HOSPITAL

4125 MAYFIELD RD
Cleveland

K-9 KINGDOM

26700 HIGHLAND RD
Cleveland

Kindred Acres Farm

5047 Dunsha Road
Medina

LAKELAND ANIMAL CLINIC, INC

20690 Lakeland Blvd
Cleveland

LEE RAY'S BOARDING-GROOMING

4805 MANCHESTER RD
Akron

LITTLE RIVER PET RESORT

26479 ROYALTON RD
Columbia Station

Lorenwood Kennels

12869 Hawke Rd
Columbia Station

Love N Care Animal Hospital

820 E. 185 th St
Cleveland

MANDEL VETERINARY HOSPITAL

1794 S TAYLOR RD
Cleveland

Meadow Run Dogs

2629 Southern Rd
Richfield

Mellett Animal Hospital

4636 Tuscarawas St W
Canton

MetroPet Veterinary Clinic

298 N Rocky River Dr
Berea

MISTY GLEN KENNEL

28140 CENTER RIDGE RD
Westlake

New Heights Dog Training

1495 Warrensville Center Rd
Cleveland

OAKSHADOWS KENNEL PLUS

7665 MIDDLE RUN RD NE
Dover

PAMPERED PETS

4023 ARDMORE RD
Cleveland

PAWS AT HOME PET SITTING

3713 Dorset Drive
Independence

Paws Awhile

3426 Brush Rd
Richfield

Paws By The Lake

33757 Lake Rd
Avon Lake

PAWSITIVE INFLUENCE

13308 DETROIT AVE
Lakewood

Pawsitively Savvy Grooming Boarding & Petsitting

10333 Northfield Road
Northfield Village

Pet Guard Clinic

4040 State Rd
Cuyahoga Falls

Pet Haven Grooming

607 Marks Rd.
Valley City

Peters Elite Shepherds

3749 Foskett Rd
Medina

ROCKY RIVER ANIMAL HOSPITAL

2573 WOOSTER RD
Rocky River

Save a Mom Rescue

1271 Downing St SW
East Sparta

Sit Means Sit Cleveland-Akron

1062A Jacoby Rd
Copley

SNOKINGS BEST FRIENDS

1376 MATTINGLY RD.
Hinckley

STRONGSVILLE ANIMAL HOSPITAL

16541 PEARL RD
Strongsville

Suburban Veterinary Clinic

5257 Warrensville Center Rd
Maple Heights

SUGARBUSH KENNELS

1300 APPLEGROVE ST NE
Canton

Tails R Waggin

339 Tacoma Ave
Tallmadge

Tails R Waggin (Macedonia)

9849 Freeway Rd.
Macedonia

The Barkley Pet Hotel & Day Spa

27349 Miles Rd
Chagrin Falls

The Barksdale Academy LLC

7995 Brook Cir
Macedonia

The Canine Club

41909 N Ridge Rd
Elyria

THE CHALET KENNEL

1556 PROSPECT RD
Hudson

The Doggie Inn

16585 Island Road
Grafton

THE KENNELS OF STONE CREEK

9220 OLD STATE RD
Chardon

The Mutt Hutt

2603 Scranton Rd
Cleveland

TLC PET LODGE

7430 CLOVER AVE
Mentor

TRUDY'S PLACE

30660 BRADLEY RD
North Olmsted

WADSWORTH VETERINARY HOSPITAL

825 Broad St
Wadsworth

West Park Animal Hospital

4117 Rocky River Dr
Cleveland

Winning Way Stables

2012 Sharon Copley Rd
Medina

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