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Hilliard Gutter Cleaners Reviews
He checked all my gutters, repaired two downspouts and made sure all were now clear.
One stop shopping -- nice!
I called several companies for estimates and was above and beyond from the original estimate through the follow up until I made a choice from the companies I had gotten estimates from.
The original estimate went well, given the bad weather we were having at the time I planned on some delays etc. but the estimator showed up on time and went over all of my options and the choices I had to either repair or replace the gutters in addition to some additional work that I had asked about having done on the garage gutters.
Their price was higher then the others but I felt very comfortable with them due to the level of customer service from the very start when I first called to make the appointment. I got a call a couple days after the estimate to "check in" on me and was very polite when I explained I was having 3 other companies come out to give prices as well. The gentleman I spoke with stated he would even stay in touch over the next week to see how everything was going. I made my choice and again was greeted with great customer service when I made my repair appointment and was told that due to a predicted storm incoming I might have to wait a couple days past the appointment but they would make their best effort to get it done as close to possible.
The day of the appointment it was starting to snow early in the day when their workers arrived and said they would get it done before the storm hit hard so my gutters would be ready for it, they were working on the garage when I left for work and upon arriving back that evening all work was completed and they were long gone.
Back to the customer service, I got a call that night asking how the work had went in addition to another "follow up" call a couple days later to see how everything was holding up. I have recommended them to others with any roof issues that I know and they even saved a co-worker a $6,000 roof replacement due to it being just a minor repair that she needed done vs. an entire replacement that another company quoted her."
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