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Grove City Window Installers Reviews
after I returned from vacation, I called to have the windows made and set an appointment to have them installed. lead time was 3 weeks,
will definitely use
During the estimate I expressed my concerns regarding the repairs. The main concern was a repair to re-attach vinyl siding. Another company had been out and simply re-connected the loose piece to the channel. The siding came loose about a week later. So this time I talked in great detail about the how siding was to be correctly re-attached. The soffit needed to be removed. The siding removed, adjusted and re-installed. The estimator agreed that that was needed to be done to properly re-attach the siding and estimated several hours of labor to complete the job. I was told that the repair was completed as agreed upon in the estimate, but instead I found that the repairman removed nothing and simply spent about three minutes pounding several nails through the siding. The siding has been damaged and now has holes and needs replaced.
The nails that needed replaced in the soffits and trim never got replaced and I was told that the repairs had been made.
While painting the shutters one of them was damaged. They did not bother to tell me and when I discovered it, the man doing the repair said that he would put some duct tape on the back and paint over it. Because it was up high nobody would notice. I insisted that it be replaced. The shutter did get replaced but somehow they managed to get paint all over the siding and left it.
The last repair was to replace a piece of glass in an exterior sun room window. The repairman left a board proper against the glass to hold the glass in place along with a note that said not to open the doors because the glass may fall out. I looked at the repair and was surprised to find that the window looked nothing like the other windows and was missing the trim that holds the glass in place. I called the company and was told that they broke the trim so the repairman used some calking to hold the glass in place.
I canceled my $940.00 check and refused to pay for the work that had not been completed. I did pay $200.00 for the piece of glass but regret paying anything now that I have the $1600.00 estimates to replace the siding that was damaged, purchase new trim and properly make the repairs.
If anyone would like I have pictures."
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