Gallipolis Carpet Installers

in Gallipolis, OH

Sample Reviews

A

Rating
They were professional the entire way through the process. I let them know of a budget upfront and they were the only company that was able to give me everything that I needed in my requested budget. They were extremely fast in setting up my appointment and always notified me beforehand of exactly what they would be doing. They went way above and beyond to make sure that I was satisfied, and they even came in on a Sunday morning to make sure that my house was ready. I will absolutely go back with them.
- John L.
B

Rating
arrived in a snow storm to measure the floor for an estimate. I expected the appointment to be cancelled due to the weather but he showed-up. The estimate arrived in a timely manner and the workers showed-up on time. The only problem was the communication between
and the bathroom contractor. I left messages over the phone for
and was never called back. I finally emailed them and got a response. The work was beautifully done and I'm very happy with the job. Just wish my phone calls would have been promptly returned. I've dealt with
for over 20 years, carpet, laminate flooring, and tile - all beautifully done.
- B J M.

Gallipolis Carpet Installation Articles

Carpet Installation reviews in Gallipolis

A

Rating
Showed up on time, even a few minutes early. Made quick work of the job, 3 workers, all very experienced and appear to know what needed to be done. It helped to be prepared, in that I moved most all items from upstairs where carpet was going in downstairs the day before and a few large dresser type items I moved into 1 room, then they helped me transfer them to another room they put down new carpet in that room. Was very pleased with the work, still happy...I picked them because I had a good word of mouth recommendation from 2 neighbors, 1 of which had the same type of work down a few weeks prior.
All workers were polite, no foul words flying around, no chew, smoking or butt cracks showing. Work was completed in about 7 hours. They vacuumed after install, got all closet doors on hinges with floor guides, installed transition strips to bathrooms where needed. I will recommend them if another neighbor asked me.


- Gordon B.
C

Rating
The floors are beautiful. I absolutely love them. The experience was pretty awful. I expected it to be dusty and messy. What I didn't expect was my home to be treated like a construction site. I expected customer service and common courtesy.
Here is a summary:
1. Very little communication: I paid a deposit of $10,000 and was told that I needed to paint the quarter round and someone would call me to schedule delivery. I was also told someone would call me to schedule delivery of the wood. The delivery of the quarter round was scheduled. I was sound asleep one morning when the wood arrived. No call. To add to the fun while the crew unloaded another individual walked me around my home and pointed out things I needed to do. "Here you come look at this, you need to unpack this and put it all away before Monday." My sales person told me they would arrive on day 1 around 9 am to get started. They arrived about 8:15 am.
2. Oops we forgot to protect your stuff. On day 1 they used plastic and tape to cover my kitchen appliances and cabinets. Then they began moving furniture and carrying stuff out. I left briefly to avoid the dust and pounding. When I returned they had begun tearing out ceramic tile and hadn't covered ANY of the furniture. Every stick of furniture was covered in layers of dust and dirt. My flat panel tv WAS covered. The bookshelves were not covered and were full of books and pictures, etc. I was told earlier that they would be covered and I wouldn't need to empty them because they were built ins.
3. Communication again: I was home for most of the installation, I worked in the master bedroom upstairs and left for short periods of time. The only interaction I had the entire time of the installation with
Gallipolis Carpet Installers Provider Name Locked
was with the main installer who didn't speak a tremendous amount of english. Communication was very challenging. I was told my sales person stopped by a number of times but I never saw him and I was there. He also made NO effort to communicate with me during the install either. He later told me he was aware that they failed to cover my furniture but to do anything at the time would have just looked like he was trying to cover it up so he left it alone and decided to not contact me.
4. Oops we didn't follow instructions: The installation wasn't finished to the specification around the fireplace so the crew had to come back. Again, they just showed up. No call, just walked right in. I work at home I guess that means my time has no value since I was here.
5. The mess: It took 2 cleaning people 2, 8 hour days to wipe down all the furniture, bookshelves, picture frames, etc.
Gallipolis Carpet Installers Provider Name Locked
did reimburse me the cost of the cleaning people but I had to hire them. The best they would have been able to do was 5 days after the installation. I have a slip covered sofa in one room and upholstered furniture in another. I also have leather chairs that were blanketed in dirt. The dark brown leather club chair looked grey. The slipcovers were easily washed and the upholstered furniture had to be vacuumed extensively. I expected to clean the walls and the stair railings, etc. but plastic tarps go a long way when used correctly (or at all).
6. Careless damage: During the installation wires to my alarm system were cut. ADT had to install a new wireless system for the areas they damaged. It took them awhile to figure out what the installers had done and what they needed to do to correct it. Their appointments were delayed a week to 10 days and it took 3 different appointments to get the system finally repaired and working.
7. Free drinks: I had a case of water bottles sitting on a shelf in my garage. Each day at the end of the day I walked around and picked up all the half empty water bottles from my house. They drank the entire case. A case is only $5 at
Gallipolis Carpet Installers Provider Name Locked
's club but it makes me wonder if they ate the crackers from the pantry too.
8. Pay up: It took WEEKS for ADT to figure out what they did to my alarm system. Probably more of an ADT problem than an
Gallipolis Carpet Installers Provider Name Locked
one but I had to pay for the repairs and with held the final payment until it was finished. This is where their communication became stellar! I received letters, emails and phone calls (10 times more communication when it came time to collect than when they installed) asking for the balance due. They knew I was holding the payment to deduct the final bill from ADT. I finally just paid them to stop the calls. They didn't care one bit about anything more than
Gallipolis Carpet Installers Provider Name Locked
that check. My home to them was just another job which is why when I do installation of the tile in the master bath and new hardwoods at the top of the stairs I will use just another installer. So sad too because the floors are simply beautiful.
- Jody M.
B

Rating
The initial sales person would not breakdown cost of product and labor. This means when they claim to complete one room get another free the product is free but not the labor for the second room. When asked about labor cost the sales person would not give a definite price quote. I was told they subcontract labor however their installers are the best paid in the trade.
In reality the installers were Hispanic men who worked hard but paid poorly. The cost for the second free room (supposedly the free one) had inflated labor costs that the workers never received.
Empire could only be contacted through an 800 telephone number. You never knew who was managing your job locally. You were forced to use a contact person in another state. Next time I will use someone locally with whom I can maintain a personal relationship and who has a vested interest in pleasing the customer.
Gallipolis Carpet Installers Provider Name Locked

Gallipolis Carpet Installers Provider Name Locked
, Texas
- Richard L.
D

Rating
We have used
Gallipolis Carpet Installers Provider Name Locked
in the past (4 years ago) to install carpet in our new home, on main and top floor. The carpet installation was reasonably priced. The only issue was the visible seam in all the places where carpet pieces had to be butt-joined, especially in our Master bedroom. But, overall good work.
We wanted to go with him once again for the basement carpeting. He stopped by our house with a few samples and we picked one just to get an idea about the total cost. After receiving the estimates from him in an email, we wanted to finalize and schedule the service, but using another carpet to fit our budget.
We tried to contact him multiple times over the phone, through email and using Angie's list messaging, but he has not responded. This does not seem professional.
- Deepak S.
A

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It went much smoother than I imagined. Sure, it was a few days of inconvenience. One issue was that I have a "kitchen garage" in the corner which was part of the upper cabinet. In order to remove the
Gallipolis Carpet Installers Provider Name Locked
countertop, that cabinet and the one next to it had to be removed. I was very concerned but they had a carpenter come out and remove it without any damage to either cabinet. After the new countertops were installed, the cabinets were put back in.
My kitchen is now awesome! I am so happy I decided to go with
Gallipolis Carpet Installers Provider Name Locked
. The are extremely helpful and knowledgeable.

- carol S.
A

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The workers were attentive to detail and did extra things like nailing boards up on the wall that were missing or coming loose.
- Scott M.
A

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A co-worker recommended
Gallipolis Carpet Installers Provider Name Locked
. He came out with samples and took a measurement. I was shopping around but he got me a quote for a better price than what I was expecting. I told
Gallipolis Carpet Installers Provider Name Locked
on a Saturday that I'd like him to the basement carpet. He scheduled it for Monday. His installers were very professional and very thorough. My wife was amazed at the way they worked. I was really impressed when I got to the house after work. I loved what they had done. I'm definitely going to hire
Gallipolis Carpet Installers Provider Name Locked
for my upstairs carpet as well.
- Todd U.
A

Rating
Everything went very well. We love our new floors. The process was easy thanks to
Gallipolis Carpet Installers Provider Name Locked
's help. The installation was also very quick. The installers were experienced and made the whole process very easy. We had all of our main areas done, but the disruption was minimal.
- Paul P.
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All Carpet Installers in Gallipolis, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Adkins Construction

2112 Mt Tabor Rd
Vinton, OH

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Carpet Carryout-Murrells Inlet

5080 Highway 17
Murrells Inlet, SC

Carroll's Flooring

PO Box 538
Roanoke, IN

Color Your Carpet

9733 Elaine Rd.
Jacksonville, FL

CREATIVE CARPETS OF WINTERSVILLE

462 MAIN ST
Wintersville, OH

Dadstasks Painting and Remodeling LLC

3299 Sharpsville Rd
Lynchburg, OH

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

FLOORING AMERICA SANDUSKY

2022 E PERKINS AVE
Sandusky, OH

HAFFELT'S MILL OUTLET INC

4247 STATE ROUTE 160
Gallipolis, OH

HAYKO Fine Rugs and Tapestries

9-20 35th Ave
Long Island City, NY

Hughes Quality Expressions

1991 Linwood Ave
Columbus, OH

Jose General Construction LLC

9525 Refugee Road
Pickerington, OH

MOLLOHAN CARPET

2212 1/2 EASTERN AVE
Gallipolis, OH

MOORE FLOORING

923 Bell Ave.
Carnegie, PA

My Floors By Prints & Paints

888 Bucyrus Rd
Galion, OH

SPECIAL CARE CLEANING SVC

1743 CENTENARY RD
Gallipolis, OH

SUTTER'S HOME DECORATING

72 W MAIN ST
Shelby, OH

Total Home Improvement (THIsidney)

625 Saint Marys Ave
Sidney, OH

universal maintanence

PO Box 313
Barnesville, OH

VANCO FLOOR COVERING

1378 JACKSON PIKE
Gallipolis, OH

Wallace Construction Group, LLC

11650 Olio Road
Fishers, IN

WARNIKE CARPET & TILE CO

10111 US HIGHWAY 250 N
Milan, OH
Gallipolis Zip Codes

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