East Cleveland Internet Services

in East Cleveland, OH

Sample Reviews

A

Rating
All reception problems and computer internet were corrected/improved and service much improved over all.
Both techs were very knowledgeable and professional in dealing with me and the problems.
- Ann Marie G.
F

Rating
Based on my experience, this organization is completely incompetant. Complained of intermittent service outages, the sent a tech who replaced the modem. Still had problem so they sent another tech who replaced the modem again. Still not working. Sent a 3rd tech, apparently this one was an actual
tech (not a subcontractor) who said the two previous modems were not the right model. Mind you, this is 3 times now that we had to fight our way through the
voice menu system to get a person on the line – each call taking between ½ to one hour. So finally the service is working and out of the blue, I get a cable tv box delivered to my house (we only subscribe to internet service). Call in again to find out why and turns out someone from
just signed us up for cable tv service without our permission (isn’t that illegal?). So they say they are sending me a return box and it never comes, and so then I’m paying for cable service I
’t want and I cant return the box because they wont send a tech or a return box. Finally I got that cleared up and, as a reward for my pain and suffering, they offer me free "blast" high speed service for 3 months. I ask what happens after 3 months and was told it will drop off automatically. 3 months later and guess what - I am now paying for blast which I did not ask for. Couple months later and the modem is now out again and we are in week two of trying to get a tech out here and they keep missing appointments and never reschedule or call back. I contacted the MN Attorney General’s office and they said I should contact my legislator. I really want good inernet service but am out of options. A monopoly shouldn't be allowed to operate like this.
- Clifford F.

East Cleveland Internet Service Articles

Internet Service reviews in East Cleveland

A

Rating
These guys are THE BEST! They were here when they said that they would be here, our receiver was up and running in no time at all, our internet is WAY FASTER than our previous service provider,
East Cleveland Internet Service Providers Provider Name Locked
Service is owned locally and not by a service located in Ephrata,
East Cleveland Internet Service Providers Provider Name Locked
Service billing is easy, PLUS some lucky customers get a bonus through a drawing each month. When we did experience disruption due to an electrical storm,
East Cleveland Internet Service Providers Provider Name Locked
Service was here rapidly to make sure that we re-connected effortlessly and flawlessly.
We would use
East Cleveland Internet Service Providers Provider Name Locked
Service even if it was twice what we pay now!
- Marshall T.
A

Rating
It went very well. The only criticism that I have about the whole experience is that the air cards had to stop working before we were told they were not the correct ones. When they changed over it would have been nice if they had proactively contacted the people who had air cards that hooked up to DVR and let them know they would need replacing. Since this had to be done by a technician we could have scheduled an appointment to get it done. Since I am sure they have information on who is renting what, it seems like it would be easy enough to look up all the air card users and give them a call. No sorry or credit was offered either
- Carol V.
F

Rating
I had been with
East Cleveland Internet Service Providers Provider Name Locked
for 8 years. The last few months, the service has been intermittent. When I call, they blame my computer but my work computer has the same problem. Then the service would re-establish on both computers at the same time....tells me it's their problem. So, I decided to upgrade to fioptics. have a letter that service would start at 9-4-2014 after 8 pm. Called @ 8:30 pm - no service - they said wait - called back later - they said not activated - wait. Called twice on Friday - no help - i'd get these off shore people that you couldn't understand. Finally on Sat, called and asked for a supervisor. Woman who helped me said they had never contacted dispatch to start service. Said I'd have service on Monday (9-8-14). Monday afternoon - no service - called @ 6:30 - same drill - wait till 8 pm. After 8PM - it could be anytime tonight...just wait. Finally around 10 pm, I called and the bozo on the phone said - well you may have a faulty modem. You'll need to take it to a
East Cleveland Internet Service Providers Provider Name Locked
store....Yea right...
Anyway, I visited Verizon this morning. Within 10 minutes, they had this mobile modem set up for me. Guess what - 1/2 THE PRICE OF THE
East Cleveland Internet Service Providers Provider Name Locked
SERVICE.
Anyway, I came home; set it up on both my work and home computers and it was off and running within 30 minutes.
No phone calls - no off shore accents with please repeat over and over....
THIS WAS THE WORST CUSTOMER SERVICE EXPERIENCE I EVER HAD. AND JUST THINK I WAS AN 8 YEAR CUSTOMER. THEY WILL NOT STAY IN BUSINESS LIKE THIS. VERIZON NEEDS TO ADVERTISE THEIR $20 A MONTH MODEM. I WOULD HAVE SWITCHED YEARS AGO IF I'D KNOW I COULD HAVE GOOD OR BETTER SERVICE FOR 1/2 THE PRICE.
- Rhonda S.
D

Rating
I was finally given correct information to receive sound but it isn't permanent. At least 60% of the time I have to go through hoops to fix the problem. I have not moved or changed any wiring between the cable connection or between my TV and peripherals. It's very annoying and I am very seriously considering cutting the cord with them.
- Donna K.
B

Rating
Ok, I like that they actually, especially recently, started to paying more attention to keeping their customers happy(er). I received a courtesy call to review my service and ended up switching to a better and cheaper service, I've been using old package and had no idea that its OLD and I can get better for less. Sounds too good to be true, well it kinda of is too good.
The switch wasn't smooth at all. I like
East Cleveland Internet Service Providers Provider Name Locked
, been their customer for many years, I like how they have improved and their Internet Speed in our area is still the best. But their customer support and service "road" wasn't always so "nice and paved". Their customer support unfortunately still desires to be better even though service itself much improved that's why i am still sticking to them.
The below is my 'story':
One bright and shiny day few months ago I received email from
East Cleveland Internet Service Providers Provider Name Locked
that made me happy. They were increasing my Internet Speed free of charge to up to 100MB down from 30 which was 3 times jump, or so called "Performance Internet" package. I was HAPPY! Thank you,
East Cleveland Internet Service Providers Provider Name Locked
! I wish I knew what would happen soon after. It was during the time when Game of Thrones season was still on and my wife and I were enjoying watching the show for free. Then one night it just suddenly stopped being free. I went to the internet that same night and tried to verify if I can access it online. Website told me that I need a subscription, I said OK, and then it said - everything appears to be in order. Hey fun! We were able to watch GoT eposiode that night for free again on TV. No call was made to
East Cleveland Internet Service Providers Provider Name Locked
that night.
Then next time episode aired we couldn't watch it again, said subscription is required. Ok I finally decided to call
East Cleveland Internet Service Providers Provider Name Locked
. Long story short they've added 10$ promotion to account and said that we could use this for a year. FUN! Game of Thrones and actually the whole HBO on Demand was free now.
Then shortly after a few days or so, my Internet speed drops back to 30Mb/sec. What? Must be mistake... Let me call
East Cleveland Internet Service Providers Provider Name Locked
. This is when the roller coaster begun. Let me tell you, when
East Cleveland Internet Service Providers Provider Name Locked
gets something right and straight its golden, it works for years. But to get it solid and straight you may need to get through the h*** of fiery lakes and smoldering pipes of customer support MULTIPLE times!
So soon after Internet Speed drop
East Cleveland Internet Service Providers Provider Name Locked
calls me with a courtesy call to review my account since "I've been such a loyal customer for many years (ComcastTM)". Long story short I find out that I was never supposed to have such good Internet Service, it must have been a mistake... "or was it?" that's why account was reverted back to basic package most likely. First we
East Cleveland Internet Service Providers Provider Name Locked
on Demand (must have been a trial that we had no idea it is a trial? then we get email for internet speed increase, then it drops and
East Cleveland Internet Service Providers Provider Name Locked
calls few days after? That's too many coincidences.
So I talked with the lady for a while and she actually explained that I am using old package which is more expensive so she can switch us to triple play. Well great, I can disconnect from Vounage (they were great!) save some money on overall bill from
East Cleveland Internet Service Providers Provider Name Locked
and then lady assured us that our Internet will be performance package and all will be golden... Right... After the switch speed fell back to a regular up to 30 down again and I've had to call multiple times back until they finally managed to transfer my phone number from Vonage. When I called back angry last time it ended up that phone number transfer was not registered correctly etc etc etc. I could probably write a book about
East Cleveland Internet Service Providers Provider Name Locked
support.
But they are not the only company. As more layers you have in a lettuce of your customer support as more internal miscommunication and dumbcrackery company will have. Its same with Microsoft and any other company that outsources their customer support personnel across the
East Cleveland Internet Service Providers Provider Name Locked
. So yeah. I love
East Cleveland Internet Service Providers Provider Name Locked
for a good improved service but I also hate them for messed up customer service. And its just sounds stupid when these guys and
East Cleveland Internet Service Providers Provider Name Locked
that talk with you every single one of them assure you that everything will be resolved during the call and you will be the most happy customer. The butt kissing is simply ridiculous. One thing politeness and professionalism and another putting way too much butter on your bread to the point where it starts to melt and drip over so to speak.
As many times I've had to do some major change to my service it was ALWAYS some kind of a problem and if I wasn't persistent enough it would just keep hanging and nobody would ever fix it for me. I've always had to call back multiple times until I hammered that nail into the ground and things were DONE.
So, hope you enjoyed my story.
East Cleveland Internet Service Providers Provider Name Locked
has great Internet Service and Cable quality is great too especially HD channels. But customer support layered lettuce mess if just a nightmare to get through and unless you are persistent and keep calling and annoying them you'll sit and wonder "What the heck is going on"...
Best wishes,
East Cleveland Internet Service Providers Provider Name Locked
.
- Andrejs S.
B

Rating
I needed to cancel my TV service and keep my Internet service. The sales
East Cleveland Internet Service Providers Provider Name Locked
helped me promptly and took care of my request. He did not attempt to sell me anything or persuade me to keep the TV service. Other than the cost of the services, as I have no other options at my current location, I am pleased with the products.
- Edward T.
A

Rating
I talked online to contact us , it went very well No one could confirm what my bill would be since it doesn't go out till the 13th, but I could figure out the credit to my current bill would only be $9.00
- Linda W.
A

Rating
The technician, after trying several scenarios to get the move to play, told us that he was not able to do so at that particular time, however, he said he was pretty sure that the head office could fix the issue on Monday. We did try to play the movie on Monday evening (it worked!!!) and shortly after we finished watching the movie, the tech called to inform us that the problem had been resolved. I thanked him for his follow up of the situation and his return call and informed him that we found out that the problem had been fixed since we had just watched the movie that we had been trying to see.
- Mary D.
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All Internet Service Providers in East Cleveland, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

A T & T

Mentor, OH

A T &T MIDWEST

220 N MERIDIAN ST
Indianapolis, IN

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

Admail.net

251 W. Garfield Road
Aurora, OH

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Amazon Business Services

41325 clear water way
Austin, TX

AT&T

Independence, OH

AT&T

6901 ROCKSIDE RD
Independence, OH

AT&T

1593 N High St
Columbus, OH

AT&T MIDWEST

PO BOX 182573
Columbus, OH

AT&T U-verse Akron

209 S Main St
Akron, OH

AT&T U-verse Cleveland

1250 Old River Rd
Cleveland, OH

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Bitboyz

20545 Center Ridge Rd Ste 116
Rocky River, OH

Brain Host

405 Rothrock Rd Ste 104
Copley, OH

Cable Cleveland

Cleveland, OH

Cable TV America

540 S Water Street
Kent, OH

Cable TV Cleveland

Cleveland, Oh

Chicago B2B Services

Hanover Park, IL

claroPoint

4900 Everett Rd
Akron, OH

CMB Network Support

9139 Boulevard 26
North Richland Hills, TX

Comcast Akron

161 S Main St
Akron, OH

Comcast Cleveland

113 St Clair Ave NE
Cleveland, OH

Comcast Garfield Heights

Garfield Heights, Oh

CommercePundit.com

1625 Lakes Pkwy.
Lawrenceville, GA

Conventus Technology

7007 Woodthrush Drive
Painesville, OH

Cox Cleveland

15102 Waterford Dr
North Royalton, OH

Cox Cleveland

Cleveland, OH

Cox Lakewood

15605 Detroit Ave
Lakewood, OH

Cox Parma

Parma, OH

CYBREX

PO Box 221043
Beachwood, OH

D.P.I., LLC DBA The Big Mente

PO Box 35516
Cleveland, OH

Daily Money Team

7372 Liberty Rd
Cleveland, oh

Digital Data

1284 Som Center Rd
Mayfield Heights, OH

Directv Cleveland

1588 Wagar Road
Cleveland, OH

Dish Network Akron

164 S Main St
Akron, OH

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dish Network Barberton

4360 Cleveland Massillon Rd
Barberton, OH

Dish Network Berea

20 Prospect Street
Berea, OH

Dish Network Brunswick

3769 Center Road
Brunswick, OH

Dish Network Cleveland

1359-1417 W 3rd St
Cleveland, OH

Dish Network Cleveland

5811 Ridge Road
Cleveland, OH

Dish Network Lorain

228 East Erie Avenue
Lorain, OH

Dish Network North Canton

1406 North Main Street
North Canton, OH

DSL Cleveland

Cleveland, OH

Dyer Media Group

7956 Old Clifton Road
Springfield, OH

eFuneral

5000 Euclid Ave Ste 310
Cleveland, OH

Enfusen Digital Marketing

2855 West Market Street, Suite 219
Akron, OH

Eriepro Ltd.

1366 Lloyd Road
Wickliffe, OH

EVEREADY PRINTING INC

20700 Miles Parkway
Cleveland, OH

EXCEL ENTERPRISES LLC

4971 Barlow Dr
Brunswick, OH

Farrow Cleaners Co

3792 Lee Rd
Cleveland, OH

ForbenMedia

7401 Summerhill Road
Boston, GA

Gogiro Cleveland

9701 Brookpark Road, Suite 250-F
Cleveland, OH

Greencastle Web Design

676 Shannon Drive N
Greencastle, PA

Hard Comet Web Design and Services

534 Deerwood Ct
Painesville, OH

Heights Tech, LLC

4308 Silsby Rd
Cleveland, OH

HOLLAND COMPUTERS INC

483 N ABBE RD
Elyria, OH

Homemade Design

41 Monument Ave
Boston, MA

Imagine Net LLC

PO Box 24935
Cleveland, OH

Infinite Synergy

1032 Boardman Canfield Rd.
Boardman, OH

ISEEYOU Security Camera Installation and Repair

19998 Hilliard Blvd
Rocky River, OH

J&J Video Productions

6656 State Road
Parma, OH

Janca

4237 W 223rd St
Cleveland, OH

JS Tech

Elyria, oh

Justice and Associates LLC

6655 W Sahara Ave
Las Vegas, NV

JW Marketing Services

12540 Ashton Trail
Chardon, Oh

Mac Productions, Inc.

13115 Puritas Ave
Cleveland, OH

Mango Bay Internet

1277 E Schaaf Rd
Independence, OH

Monreal Consulting

30432 Euclid Ave
Wickliffe, OH

MostHost Inc.

23420 Lorain Rd. Suite 5
North Olmsted, Oh

My SEO Gal

3323 E.Scarborough Rd
Cleveland, Oh

North Coast Computers

445 Avon Belden Rd
Avon Lake, OH

North Shore Communications

428 Fairgrounds Rd
Painesville, OH

O-WEB TECHNOLOGIES LTD

4879 LANDER RD
Chagrin Falls, OH

OHIORAMP.COM

7017 PEARL RD
Cleveland, OH

Orderlawncareonline.com

PO Box 4743
Akron, Oh

Performance Media Placement

23172 Plaza Pointe
Laguna Hills, CA

Power Button Technologies

34576 Lakeshore Blvd
Eastlake, oh

PREMIER HOME THEATRE, LLC

33565 Bainbridge Rd
Solon, OH

RevLocal

1375 E 9th St
Cleveland, OH

RevLocal

Akron, OH

Robinson Technologies, LLC

2335 Green Rd
Cleveland, OH

ScreenItAgain

6680 Parkland Blvd
Solon, OH

Sprint

6387 Mayfield Road
Cleveland, OH

Sprint

3164 Westgate
Cleveland, OH

Sprint

15016 Detroit Ave
Lakewood, OH

Sprint

3265 W Market St
Akron, OH

Sprint

4954 Great Northern Mall
North Olmsted, OH

Sprint

4230 Belden Village Mall
Canton, OH

T MOBILE

12920 SE 38th St
Bellevue, WA

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11
Mt. Laurel, NJ

Tapsearch Com

14524 Orchard Park
Cleveland, OH

TechBachelors

5015 Henry St
Cleveland, OH

Technology Horizonz

773 Mckinley Ave
Bedford, OH

The PDM Group LLC

4727 East Bell Road
Phoenix, AZ

The Right Way to Write

30 East Georgia Street
Indianapolis, IN

TIME WARNER

7820 DIVISION DR
Mentor, OH

Time Warner Akron

96-148 Wheeler Ln
Akron, Oh

Time Warner Akron

1037 Kevin Drive
Akron, OH

Time Warner Akron

1919 Brittain Rd
Akron, OH

Time Warner Cable Akron

150-232 S Broadway St
Akron, OH

Time Warner Cable Akron

161 S Main St
Akron, OH

Time Warner Cable Akron

530 South Main Street #1751
Akron, OH

Time Warner Cable Akron

530 S Main St #1751
Akron, OH

Time Warner Cable Canton

101-199 440
Canton, Oh

Time Warner Cable Canton

101-199 Mc Kinley Ave NW
Canton, OH

Time Warner Cable Cleveland

1228 W 6th St
Cleveland, OH

Time Warner Cable Cleveland

280-418 W Prospect
Cleveland, OH

Time Warner Cable CLEVELAND

1300.1398 W 2nd St
Cleveland, OH

Time Warner Cable Cleveland Heights

7 Severance Circle
Cleveland Heights, OH

Time Warner Cable Elyria

525 Broad St
Elyria, Oh

Time Warner Cable Kent

301-399 W Main St
Kent, OH

Time Warner Cable Lorain

1801 Elyria Ave
Lorain, OH

Time Warner Cable Lorain

1801 Elyria Avenue
Lorain, OH

Time Warner Cable North Olmsted

24910 Lorain Road
North Olmsted, OH

Time Warner Cable Strongsville

8150 Dow Circle
Strongsville, OH

Time Warner Cleveland

1352-1392 W 6th St
Cleveland, OH

Verizon Wireless

5245 Ridge Rd
Cleveland, OH

Verizon Wireless

16699 Chagrin Blvd
Cleveland, OH

Verizon Wireless

5898 Mayfield Road
Cleveland, OH

Verizon Wireless

24315 Chagrin Blvd
Beachwood, OH

Verizon Wireless

14150 Pearl Rd
Strongsville, OH

Verizon Wireless

2197 Warrensville Center Rd
Cleveland, OH

Verizon Wireless

6328 Pearl Rd
Cleveland, OH

Verizon Wireless

9741 Vista Way Drive
Cleveland, OH

Verizon Wireless

15201 Detroit Ave
Lakewood, OH

Verizon Wireless

15234 Triskett Rd
Cleveland, OH

Verizon Wireless

3362 Center Rd
Brunswick, OH

Verizon Wireless

27309 Wolf Rd
Bay Village, OH

Verizon Wireless

5020 Turney Rd
Cleveland, OH

Verizon Wireless

6869 Pearl Rd
Cleveland, OH

Webb Design

PO Box 690661
Tulsa, OK

West Development Enterprises LLC

9868
Ridgewood Drive, Oh

Wise Wiring LLC

Akron, OH

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive
Rockville, MD

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