East Cleveland Internet Services

in East Cleveland, OH

Sample Reviews

C

Rating
The new and improved installation was great and the young man spent a lot of time with us making sure that things were up and running properly.
- Bill H.
A

Rating
They came an hour after I called and worked fast and made sure the cords and other things were out of site and cleaned up any messes they made. Made sure my new service was up and running.
- alleen F.

Internet Service reviews in East Cleveland

F

Rating
king at itThis was in a second home. I have a second home and called Com sat who came and put in cable (TV/Internet) The installation was done in the crawlspace underneath my home. I didn't think to watch the guy but I should have. It turns out that he drilled holes right through my air conditioning ducts and didn't know this until 6 months ago (1 ½ years after initial installation) when I had someone doing some repairs on something else and he brought it to my attention. The holes were there for over a year - I had noticed by electric bills going up through the roof as well as heating (propane) - since that summer. Anyway I have called
East Cleveland Internet Service Providers Provider Name Locked
for the past 6 mod - an average 3-4 times a week to get someone to look at the damage so I can get it repaired. every time i call i get transferred from one idiot to the next, promising they will resolve it only to send me to another person where they insist on getting the details - over and over again so they can get me to the right person. every time i call I am told they need more information. I have demanded to speak to a supervisor - they are never to be found. I do not understand how this company stays in business. I have never seen such ineptness and sickeningly poor customer service. They know how to find you when they want your money but not when there is a problem.
- they have no intention of fixing it, or looking at it. It won't happen. I will get the damage fixed and I will be sure to post this story everywhere I can so that potential customers know what a shoddy outfit this is.
I do have a pic of the damage but it doesn't look like I can post it here
- barbara E.
F

Rating
We had TV, internet and phone service from
East Cleveland Internet Service Providers Provider Name Locked
. The TV service was VERY user unfriendly and the quality of the picture was sub-par especially compared to Direct TV. In addition, TV channels were regularly mal-functioning or unavailable. The internet service was poor, even the
East Cleveland Internet Service Providers Provider Name Locked
internet technician admitted the modem was of poor quality and I had to buy an expensive router at Best Buy just to have wireless internet in my house that we could actually use. However, the phone service was okay. I am a Jayhawk so when we moved to the KC area, we subscribed to
East Cleveland Internet Service Providers Provider Name Locked
due to the agreement they have with K.U. It was a big mistake. don't make the same mistake we made. I disconnected today and that was even a huge hassle.
- David C.
C

Rating
I have had a "dropper" line {a physical ethernet cord} from the nearest box roughly 1000' long laying on the ground for over a year now {15 months currently}. It crosses two gravel roads and (very rural area) is parallel to a farm field. It gets run over by vehicles on the roadway and also when farm tractors enter or exit the field, I try to guard against the line getting wrapped up in the muddy tires and wrapped around the axle of the tractor(s). I can't be here at all times AND work too though. I keep asking to have the line buried but have been told it could take as much as four (4) years to bury it while I am on the waiting list. In the mean time, when there are issues, it can take up to a week or better to get a service call to troubleshoot it. *I must say that the service tech is very courteous and polite and keeps submitting a work order for the line to get buried.* The other problem is, while the service is out, there is no credit given to the lost/down time. I had it out nearly three weeks out of four this last episode, yet still had to pay full price. The service tech had it repaired (again) on the second call this time. I am paying $54 a month for this service of a advertised ISP speed of 1.5mb.
I still haven't resolved my issue from last year of being doubled billed and, when I notified them, was told not too worry about it {since I had moved recently} it would work itself out. Sure! I was sent to collections for a service I didn't recieve and at an address I wasn't living at. it also has caused my "bundled" bill to be kicked out of the program apparently, as I have stopped receiving the $5 "bundled" savings for the last year now.
At this time, they are the only service provider available to me, so...currently, I am stuck with them.
- James C.
B

Rating
We have had
East Cleveland Internet Service Providers Provider Name Locked
phone service for over 25 years and
East Cleveland Internet Service Providers Provider Name Locked
internet service for probably a dozen years now. Internet service is available 99% of the time. I have had to reset the router in my house a few times. Only twice in the dozen years that we have had
East Cleveland Internet Service Providers Provider Name Locked
have we had to call for help. The techs on the phone were knowledgeable, professional, and spoke english. We do not have the full bundle, so we pay more than our neighbor for internet service.
- Robert N.
B

Rating
Most of the year, service is just fine. During high summer, when the temps get over 100 degrees, I experience service interruptions. I called in to
East Cleveland Internet Service Providers Provider Name Locked
's held desk, struggled with them, but when I finally got a truck rolled out (multiple times) the tech was always professional.
- Clint K.
A

Rating
Cable TV is good. Lots of stations are included in basic cable, and we rarely if ever have downtime.
Internet does not go at its billed 10 MBps; we get about 300-500 KBps. Otherwise, internet is good. I run all sorts of services, like a web server, email server, and email list server, and they all function through
East Cleveland Internet Service Providers Provider Name Locked
. They allow you to send email from your own SMTP server with authentication (consult your local Linux User Group for details [even if you are running a Microsoft or Apple server], they will have the best information). Port 25 is blocked for sending emails with your home SMTP server from outside your home's local area network, but just use port 587 or 465 instead.
- Jeffrey J.
F

Rating
They called on a Friday to tell me my service would end on the net Monday because they were removing the tower. Only a three day notice. I have to argue to get a refund for the remainder of the month.
- Jim E B.
B

Rating
Because the modem had to be moved near a wall on the north side, they attached the modem and our router to a piece of plywood, and screwed that to the wall in our basement utility room.
Very polite, professional, and asked questions to make sure we were okay with the placement of the equipment.
- Kenneth W.
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All Internet Service Providers in East Cleveland, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

A T & T

Mentor, OH

A T &T MIDWEST

220 N MERIDIAN ST
Indianapolis, IN

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

Admail.net

251 W. Garfield Road
Aurora, OH

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Amazon Business Services

41325 clear water way
Austin, TX

AT&T

Independence, OH

AT&T

6901 ROCKSIDE RD
Independence, OH

AT&T

1593 N High St
Columbus, OH

AT&T MIDWEST

PO BOX 182573
Columbus, OH

AT&T U-verse Akron

209 S Main St
Akron, OH

AT&T U-verse Cleveland

1250 Old River Rd
Cleveland, OH

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Bitboyz

20545 Center Ridge Rd Ste 116
Rocky River, OH

Brain Host

405 Rothrock Rd Ste 104
Copley, OH

Cable Cleveland

Cleveland, OH

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