-Find top-rated Service Providers
Find top-rated Service Providers

Find Top-Rated East Cleveland Internet Service Providers

Angie's List helps you hire the best - and avoid the rest!

Internet Service Providers to Avoid

197

Top Rated Internet Service Providers

5

Prevent buyer's remorse with us

  • Over 3 million people trust Angie's List to help make the right choice
  • Be informed to avoid costly mistakes
  • Shop with us to ensure a fair price
  • Our complaint resolution team will help if a project goes bad
+See Verified Local Reviews
See Verified Local Reviews

Over 3,381 reviews for
East Cleveland Internet Service Providers from people just like you.

C
"The actual wireless service is good. Customer service can be quite lacking in people skills and manners. I have been with them 5 years, and most of the CSRs are" rude and short with you, never admitting a wrong, especially and a few others whom I don't remember. Some are very good however. , a supervisor, is very good and shines out above her coworkers, so ask for her if needed.

-Ashley B.

D
" (aka RWSI) is plagued by poor management, poor internet delivery, poor customer service. I've had continuous problems getting them" to provide dependable internet quality to allow my VOIP to function dependably. Much of the time, I have to rely on my cell phone. Recently, RWSI upgraded their firmware and dumped internet service to their entire customer base ( 2015). Customers were unable to call or email RWSI to complain or ask for service. RWSI performed an equipment upgrade (October 2015) and again dumped their entire customer base with no internet service. Again, it was impossible to call or email for help. Some service was restored in 30 hours, other customers were without service for about a week. RWSI simply has no backup in case of equipment or software failure, has no method to notify customers prior to upgrades, and technical support takes weeks to schedule an appointment.

-David B.

+Shop, Schedule, and Save on Services
Shop, Schedule, and Save on Services

Shop, Search and Save from anywhere!

  • Offers are exclusively provided by highly rated companies
  • Angie’s List members have access to exclusive discounts on local services
  • Shop, schedule, and stay on top of progress from any device
  • Our 30 Day Refund Guarantee means you can buy with confidence!
+Join 3 Million People on Angie's List
Shop, Schedule, and Save on Services

Over 3 million people trust Angie's List.

  • Your Membership Includes:
  • Instant access to top rated businesses covering 700+ services
  • Our Complaint Resolution Team to help when a project goes bad
  • On-the-go access to our iPhone, Android, & iPad apps
Find top-rated Service Providers
See Verified Local Reviews
Shop, Schedule, and Save on Services
Join 3 Million People on Angie's List

Local Articles in East Cleveland

Internet Service Providers

With 82 percent of American adults using the Internet, and the number bound to rise, having a reliable connection at home is more important than ever. Follow the tips below to help pick an Internet service provider (ISP).

Computers on a desk

Most home computer networks have a router with a wireless component. Here's what to know about wireless security and how to ensure a safe Internet connection.

laptop

Curious about how to pick an internet provider? There are four main considerations when searching. Here’s a rundown of these four factors to help the search.

A laptop computer with flash drive
Computer Repair & Services, Internet Service

Two computer repair and service experts explain which download speed you need in your home.

Wi-Fi hotel
Internet Service

Ever have the feeling that someone’s watching when you’re using the computer in a hotel lobby or your room?

Angie's Answers

?
?
?
?
Hi, 
 
This is Sarah B. in Member Care. Thanks for your interest in Angie's List!
 
We'll be happy to help find top rated providers to help you set up your computer and printers, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays. If you join online, you can save 20% on an annual plan by using the promo code ANSWERS.
 
Thanks for your question and we look forward to assisting you!
 
?
?

Internet Provider reviews in East Cleveland

F

Rating
I waited all the rest of the day but no service was ever activated. Contacted customer support without any positive result. Was promised call backs multiple times by 6 different agents over 6 days and never once received one. 6 days later I am still without internet service, and still being told "tomorrow" . It is ...More totally abysmal that a company can act this way and still be in service. I asked for a manager's contact information multiple times and was told that that information can't be given out. So there is no accountability whatsoever and customer service can tell you whatever they want. I can't in good conscience not let others know how appallingly poor the service is and how frustrating their customer care is.

- susan C.
F

Rating
Service was fine until I moved. I returned all the equipment in the box they provided. 6 WEEKS later, they told me they didn't get a receiver back. It was too late to disprove this allegation, but they debited my credit card for the $133.
I got an explanation from several people they didn't notify me of the allegedly missing ...More receiver for 6 weeks because that's how their billing cycle works. Obviously, their focus is their system, not their customers.
- michael M.
F

Rating
After going into the website to get bundle pricing I ended up having to call. I was hoping this would be a process that could just be handled on line. When I called the number supplied on line they said I needed to call another #. When I called that # I was transferred yet again - It seems like it should ...More be an easy process to get a price quote considering it is a potential sale. When I finally spoke to the person I needed to, or thought I needed to, she could barely speak English. After about 20-25 minutes of me having to repeat myself I finally said I had to go and asked that she call me back. I did get a call back, but she had absolutely no idea what was going on. She continued to tell me that high speed internet was $29.95, but I wanted to include cable as well. I finally had to say "you have no idea what I am trying to tell you and I decided to take my business elsewhere". I've had trouble with this company in the past as well. On two different occasions I had to show my receipt showing I returned my modem because they claimed I never returned it. I should have known to not even try to do business with this company again. I called Midcontinent and got excellent customer service, by someone who could actually speak English. They are already scheduled to come out tomorrow for installation.
- GLENDA N.
F

Rating
Horrible customer service. This used to be a better cable company, but not anymore.
Problems:
1. On hold for extended periods of time.
2. once you get through they hang up on you.
3. unable to troubleshoot even issues.
4. can't understand CS reps due to very heavy accents.
5. repairs ...More are not made in a timely manner or made at all
has obviously made changes, probably to cut costs, that result in horrible customer service. How is losing customers cost effective?
- Maia D.
D

Rating
We subscribed to ATT in March 2015 and since then we have never had a solid internet connection. We have the best Internet package available. When we signed up we were promised that by then end of the summer they would upgrade this area. They have not. Numerous neighbors have the same issues. Every time I ask ATT their customer ...More support says they don't know or how we can find out from more info. We have had numerous service calls and nothing has worked nor have they stated they would resolve the issue. I have had Microsoft address the issue and they told us we have intermedit internet. As an ATT service tech told us even with the grade of Internet available in this area I should be able to do Microsoft updates and check emails etc. This I cannot do. It took a week just to do updates and I'll get a group of emails at once that are days old. We would like them to resolve the issue and have a single point of contact instead of dealing with a different person every time.
- Joshua N.
N

Rating
we've been very impressed with their work. They always come back with a positive attitude. They always meet the challenge and they do it in a timely manner.
- William R.
F

Rating
I lived in Knightdale NC and had for internet service for my time in Knightdale. I had to relocate out of state for job reasons and made the mistake of not taking my modem to an actual store to return it. I contacted customer service and received an address to mail the equipment to. I sent it UPS and received confirmation that ...More it was received. I thought that was the end of it until I received a call from a collection agency. This agency started calling and called every day! They even called my relatives!!! I contacted customer service again on 3 separate occasions and was told a ticket would be opened to locate the equipment and I would receive a call back from their equipment escalation department. I never received one and to keep a call and to keep these people from calling my grandmother I finally paid the money. I'LL NEVER HAVE AGAIN....I'LL DO WITHOUT INTERNET FIRST.......
- Joseph S.
C

Rating
We use and a lot of their things were bad but in the past a couple of months the dealings we had with them were significantly more satisfactory. This past week, it wasn't like you are on hold for half an hour and then they tell you we will call you back which has been in the past which makes me crazy, it wasn't like ...More that the last couple of times that I talked to them. The cost monthly is very high to me it is way too high. They were effective and reasonably efficient in dealing with the problem that I had. I have been using them for at least 15 years. If a friend or family member asked about them then I would say that they are expensive, very, very expensive. They were overall good. We have been using them for years.
- Valerie C.

Internet Service Providers in East Cleveland, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

911Cellular LLC

21403 Chagrin Blvd. Suite 220
Beachwood

A T & T

Mentor

A T &T MIDWEST

220 N MERIDIAN ST

ACE SATELLITE SYSTEMS INC

PO BOX 25570
Cleveland

Admail.net

251 W. Garfield Road
Aurora

Agency Cart

10087 Hideaway Cove
Aurora

Akron IT Services

3867 West Market Street Ste 233
Akron

Alexander Technical Resources

1263 Glenwood Ave SE

AT&T

45 ERIEVIEW PLZ
Cleveland

AT&T

1593 N High St
Columbus

AT&T MIDWEST

PO BOX 182573
Columbus

AT&T U-verse Akron

209 S Main St
Akron

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Back To Life Computers

Cleveland Heights

BAZA Technologies

4405 Hattrick Road
Rootstown

Best Practice Institute

410 Evernia Street

Bitboyz

20545 Center Ridge Rd Ste 116
Rocky River

Brain Host

405 Rothrock Rd Ste 104
Copley

Cable Cleveland

Cleveland

Cable TV America

540 S Water Street
Kent

Cabot Technology Solutions Inc.

7750 Town Centre Drive
Broadview Heights

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B

Cheaper Than A Geek

Headquartered in Crofton with service worldwide

claroPoint

4900 Everett Rd
Akron

Cleveland Satellite Tv

10850 Pearl Road
Cleveland

Click Refresh

428 S. Atlantic Blvd

Comcast Akron

161 S Main St
Akron

Comcast Cleveland

113 St Clair Ave NE
Cleveland

CommercePundit.com

1625 Lakes Pkwy.

Consagous Technologies

1650 Midland Building, 101 Prospect Avenue West
Cleveland

Conventus Technology

7007 Woodthrush Drive
Painesville

Cox Cleveland

15102 Waterford Dr
North Royalton

Cox Cleveland

Cleveland

Cox Cleveland

Cleveland

Cox Lakewood

15605 Detroit Ave
Lakewood

Cox Parma

Parma

Crazy 4 Sportz

6515 Pearl Road
Parma Heights

CYBREX

PO Box 221043
Beachwood

D.P.I., LLC DBA The Big Mente

PO Box 35516
Cleveland

Daily Money Team

7372 Liberty Rd

Digital Data

1284 Som Center Rd
Mayfield Heights

Dish Network

Cleveland

Dish Network Akron

164 S Main St
Akron

Dish Network Akron

919 E Turkeyfoot Lake Road
Akron

Dish Network Barberton

4360 Cleveland Massillon Rd
Barberton

Dish Network Berea

20 Prospect Street
Berea

Dish Network Brunswick

3769 Center Road
Brunswick

Dish Network Cleveland

1359-1417 W 3rd St
Cleveland

Dish Network Cleveland

5811 Ridge Road
Cleveland

Dish Network Cleveland

10850 Pearl Road
Cleveland

Dish Network Cleveland

600 E Granger Road
Cleveland

Dish Network Lorain

228 East Erie Avenue
Lorain

Dish Network North Canton

1406 North Main Street
North Canton

DSL Cleveland

Cleveland

Dyer Media Group

329 Lookout Drive

eFuneral

5000 Euclid Ave Ste 310
Cleveland

Enfusen Digital Marketing

2855 West Market Street, Suite 219
Akron

Eriepro Ltd.

1366 Lloyd Road
Wickliffe

EVEREADY PRINTING INC

20700 Miles Parkway
Cleveland

EXCEL ENTERPRISES LLC

4971 Barlow Dr
Brunswick

ForbenMedia

7401 Summerhill Road

GoGetter Growth Partners

2820 West Market St
Fairlawn

Gogiro Cleveland

9701 Brookpark Road, Suite 250-F
Cleveland

Heights Tech, LLC

4308 Silsby Rd
Cleveland

HOLLAND COMPUTERS INC

483 N ABBE RD
Elyria

Imagine Net LLC

6775 Glenview Rd
Cleveland

Infinite Synergy

1032 Boardman Canfield Rd.
Boardman

Innovative Technicians

305 Kentucky Ave.
Lorain

Interactivize

8934 Brecksville Rd, Suite 418
Brecksville

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

IPC InfoPark Consulting Technologies Ltd

35104 Euclid Ave
Willoughby

IV Support Holdings LLC

500 West Putnam Ave

J&J Video Productions

6656 State Road
Parma

Janca

4237 W 223rd St
Cleveland

Juss Russ Digital Marketing

680 Moore Road
Cleveland

JW Marketing Services

12540 Ashton Trail

Kristin Harris SEO

1338 Ranchland Drive
Cleveland

Mac Productions, Inc.

13115 Puritas Ave
Cleveland

Mango Bay Internet

1277 E Schaaf Rd
Independence

MarqueeWorks

758 Kapahulu Ave

MASEK Creative

14900 Detroit Ave. Suite 309
Lakewood

Modern Web Studios

1067 N Main St

Modest Creation LLC.

35160 Topps Industrial Pkwy #7
Willoughby

Monreal Consulting

30432 Euclid Ave
Wickliffe

MostHost Inc.

23420 Lorain Rd. Suite 5

My SEO Gal

3323 E.Scarborough Rd

NEO Service & Installation

1327 Bonnieview Ave

North Coast Computers

445 Avon Belden Rd
Avon Lake

O-WEB TECHNOLOGIES LTD

4879 LANDER RD
Chagrin Falls

OHIORAMP.COM

7017 PEARL RD
Cleveland

PREMIER HOME THEATRE, LLC

33565 Bainbridge Rd
Solon

ratiokontakt

1101 Brickell Avenue, South Tower

Real Solution Communications

5246 Miller St
Barberton

RevLocal

1375 E 9th St
Cleveland

RevLocal

Akron

Robinson Technologies, LLC

4761 Woodland Ave
Cleveland

Roundtable Online Learning

8401 Chagrin Rd.
Chagrin Falls

ScreenItAgain

6680 Parkland Blvd
Solon

Severe Tech LLC

1851 Beacon Hill Circle 21
Cuyahoga Falls

Skycasters

1520 S Arlington St
Akron

Sprint

6387 Mayfield Road
Cleveland

Sprint

3164 Westgate
Cleveland

Sprint

15016 Detroit Ave
Lakewood

Sprint

3265 W Market St
Akron

Spruce: Communications For Brand Growth

13458 Parkway Dr.
Lakewood

Stark County Connections

1240 Lincoln Way E suite #118
Masssillon

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tandem Wireless LLC

829 8th Street NW

Tapsearch Com

14524 Orchard Park
Cleveland

TechBachelors

5015 Henry St
Cleveland

Technology Horizonz

441 West Grace
Bedford

The Right Way to Write

30 East Georgia Street

TIME WARNER

7820 DIVISION DR
Mentor

Time Warner Akron

96-148 Wheeler Ln

Time Warner Akron

1037 Kevin Drive
Akron

Time Warner Akron

1919 Brittain Rd
Akron

TIME WARNER CABLE

7 Severance Cir
Cleveland Heights

Time Warner Cable

North Olmsted

Time Warner Cable Akron

150-232 S Broadway St
Akron

Time Warner Cable Akron

161 S Main St
Akron

Time Warner Cable Akron

530 South Main Street #1751
Akron

Time Warner Cable Akron

530 S Main St #1751
Akron

Time Warner Cable Akron

530 South Main Street #1751
Akron

Time Warner Cable Canton

101-199 Mc Kinley Ave NW
Canton

Time Warner Cable Cleveland

1228 W 6th St
Cleveland

Time Warner Cable Cleveland

280-418 W Prospect
Cleveland

Time Warner Cable Cleveland Heights

7 Severance Circle
Cleveland Heights

Time Warner Cable Cleveland Heights

7 Severance Circle
Cleveland Heights

Time Warner Cable Kent

301-399 W Main St
Kent

Time Warner Cable Lorain

1801 Elyria Ave
Lorain

Time Warner Cable Lorain

1801 Elyria Avenue
Lorain

Time Warner Cable Strongsville

8150 Dow Circle
Strongsville

Time Warner Cleveland

1352-1392 W 6th St
Cleveland

Triad Business Solutions, Inc.

31390 Industrial Parkway
North Olmsted

Verizon Wireless

4281 Mayfield Rd
Cleveland

Verizon Wireless

5245 Ridge Rd
Cleveland

Verizon Wireless

16699 Chagrin Blvd
Cleveland

Verizon Wireless

5898 Mayfield Road
Cleveland

Verizon Wireless

2197 Warrensville Center Rd
Cleveland

Verizon Wireless

24315 Chagrin Blvd
Beachwood

Verizon Wireless

14150 Pearl Rd
Strongsville

Verizon Wireless

6328 Pearl Rd
Cleveland

Verizon Wireless

15201 Detroit Ave
Lakewood

Verizon Wireless

15234 Triskett Rd
Cleveland

Verizon Wireless

9741 Vista Way Drive
Cleveland

Verizon Wireless

3362 Center Rd
Brunswick

Verizon Wireless

27309 Wolf Rd
Bay Village

Verizon Wireless

5020 Turney Rd
Cleveland

Verizon Wireless

6869 Pearl Rd
Cleveland

Shop Local Internet Provider Services in East Cleveland, OH

Join Angie's List to get the best local reviews in East Cleveland.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Internet Provider
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money