Defiance House Cleaners

in Defiance, OH

Sample Reviews

F

Rating
I was VERY dissatisfied with
! Two maids showed up and one of them didn't even know English! There was a huge communication
. "
" knew English pretty well, not great, but at least we could communicate. "
" the other maid knew NO English and was an awful maid! She only attended to the bathtub and forgot to clean everything else. Good thing I checked it and had
clean the rest of the bathroom.
even forgot to clean the mirror and toilet! I explained to
that I needed my ceiling fans dusted and asked if she brought a step stool and she said no. What maid doesn't bring a step stool? Really?!?! I noticed as soon as they arrived,
was always on her cell phone and that upset me because I was paying for their housecleaning services by the hour. I bought a coupon on Amazon Local for $69.00 and now, I know why it was so cheap because you know how the saying goes, "you get what you pay for" and that is so true with this company!! The provided horrible housecleaning services and they were very rude and unprofessional! After I noticed
was on the phone every few minutes, I instructed her to pay attention to cleaning and that she needed to forget the cell phone usage while she was rendering services that I had pre-paid for. Since she didn't answer the phone, the owner "Teordoro" (spelling?? not sure of his exact spelling of his name) and "
" actually came to my front door and started banging on it, until I answered. Teordoro (sp?) threatened, in a very unprofessional and abrasive in
voice, ordering his cleaning crew to stop what they were doing and just "pack up and leave." I was appalled!! I couldn't believe he was threatening to take his crew away from my home when I had already paid for their house cleaning services AND my floors were wet from
being right in the middle of mopping. I will never use their services again! I felt very scared and threatened by the owner that showed up at my door unannounced! This was a horrific experience and I definitely would NEVER recommend
EVER!!
- Jill W.
A

Rating
They did a lot of extras like fold over the toilet tissue into little triangle. Not needed but a nice touch. We bought a special deal so we received that discounted rate. I would have had them stay on but their normal rates were not in the budget.
- Angela H.

Defiance House Cleaning Articles

House Cleaning reviews in Defiance

A

Rating
My Mom was here to
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them as we were away on business. They came in introduced themselves and immediately set to work. There were three cleaning professionals and they all took different parts of the house. They worked between 3 and 4 hours. When they were done the house was immaculate and smelled fresh and clean. I was so happy when I returned that that my feelings of stress from the trip instantly dissipated. I will certainly be using them in the future and really appreciate their dedication to their jobs.
- Kay S.
A

Rating
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was referred to me by a trusted friend. I just had my home painted & needed a deep clean. Theses ladies cleaned every square inch of my home including the windows & carpet. I'm a registered nurse & don't have time to keep my home as I'd like to. I've hired
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to come out on a monthly basis to keep my home the way they left it today. I've never been so pleased with a cleaning service.
- Andrea L.
B

Rating
The carpet cleaning service has been stellar. My service cost around $160 for probably 1000 square feet of carpet. It looks new when they are done. Since I use there house cleaning service I do get a discount and they let themselves in and lock up when they are done. There house cleaning service is kinda hit and miss. We had a group of lady that did a amazing job, they always did extra stuff like the blinds, straighten the shoe piles and light switch plates. They seem to spend more than the alotted time at my house. When I came home I was always amazed at how nice my house looked. The group I have now do a ok job. The really don't do any extras and seem to do the basics and leave. It seems like they don't spend there allotted time at my house or more like they have to many homes to get to. I usually leave a 20% tip for great work. I will continue to use there service for now, but that could change.
- James S.
C

Rating
Appointment was at 0900. I called business at 0910 to ask where they were. I received the response "I have a girl on her way, she had issues with the GPS (understandable) and she had to stop at Walmart to get a new mop head (unacceptable!). I received a call from the cleaning lady at 0945!!!! And she was at the wrong address! She went to my billing address not new address. Cleaning lady arrived at 1020!! I was told I had a "standard" cleaning and since my house was empty I wouldn't get the "actual cleaning". The lady did try to make up for lost time and cleaned things that "weren't in the standard cleaning" package. I wish I was told what that actually was. Cleaning lady was there for 3 hours and cleaned the Kitchen/3 Full Baths/Moped Floors/Door Handles. I will probably not use this business again due to unprofessionalism and not being punctual.
- Dara M.
A

Rating
We had arranged some one else to do the cleaning but they backed out on us so I contacted
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ON
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27th thru Angies list and they got back to me quickly with a quote and we're able to fit us into the schedule on
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30th. There was a crew of 3 and they brought there own cleaning supplies which is a plus. They worked for 5 hours and the placed looked FANTASTIC. In fact it looked so good we got a offer just 2 days later and I know some of that credit goes to
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for how good they make everything look all clean and fresh.
- Judy L.
A

Rating
Wonderful job, and the place needed it. Complete showed up with 8 people and attacked my home with amazing efficiency. I was very surprised how quickly they were done. There were a few small things that were moved and not put back in their place, but considering that they literally touched and moved and cleaned everything, I wouldn't dare complain, just writing a through review. If you want it done right, this is the company to call.
- Douglas W.
A

Rating
Once I contacted the company, their response was quick. All of my questions and concerns were answered. The 3
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who came to clean were courteous and professional. They spent a little over 3 hours. So far, everything looks good. However, I was a bit surprised at the final billing. I am hopeful it will be worth the cost paid. Overall, a good job. I would definitely recommend their services.
- Michael A M.
B

Rating
I have excellent review for
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. he was prompt, responsive and made every efforts to accommodate my requirements. I had a bad experience with one of his phone schedulers and he was courteous and professional to take care of it. i would recommend his services, but hope that you do not get to speak with the scheduler.
- Sweta K.
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Defiance Zip Codes

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