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Defiance Home Security System Articles
Home Security System reviews in Defiance
When we were ready to install the system they walked us through the process over the phone, step by step and answered all of our questions.
The system has worked perfectly right out of the box and customer service thus far has been superior. I'm so glad we were able to locate this provider on Angie's List. They were already on a top 10 list we found online and the deal on Angie's List made the purchase even sweeter!
At that point I was just about finished with these guys, but then they
gave me their contract to sign. I READ THEIR CONTRACT (which more people should make a practice of doing) and told them that I was not going to sign a contract that essentially locked me into paying for their service for 3 years regardless of whether I remained living in the house that it was being installed in. There was no exclusion for corporate relocations or any other customary exclusions. Again the installer called the office and I explained that I had no intention of signing that. I asked the installer to leave. He then sat in front of my house for an hour while their sales people attempted to call me no less than 3 times and get me to "Go ahead and trust that if I had to move, they would "Work it Out"".
This company is all about getting you under contract. I would not do business with them PERIOD. The original quote that was provided to me was absolutely irrelevant to them. This is a SALES company looking to upsell. Buyer Beware.....
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