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Defiance Gutter Repairing Articles
Gutter Repairing reviews in Defiance
This company was prompt and professional with their response.
It was a tough decision to select a company based on cost and availability to do the work.
We chose another company, but would consider this company again if we need work in the future.
The installation initially went well although the weather delayed the installation twice. The problems came into play after the first rain when the rain poured over the gutters and bypassed them altogether in the back of my home. I called Arrow and they promptly sent someone out to look at the issue. The installer then explained to me that due to the way our home is settling the gutters won't drain properly and the level needed to be adjusted to drain properly. They changed the level of the gutters and put in a corner piece to catch additional water. Now the gutters hang so low the rain pours over top of the gutters if we get anything more than a sprinkle and they still leak at the corners. I've made several calls to Arrow trying to get the problem fixed and just play phone tag with the person that I need to talk to. I've also called Angies List and requested help which escalated the call and now it's back to more phone tag.
It seems to me that if something can't be installed correctly due to home settling or what ever the company shouldn't have performed the installation and returned my money. Instead I have gutters that I now am going to have to have removed and re-installed properly by another company.
I'm very disappointed in the service I received and would not recommend this company. Should Arrow stand up and make the situation right by either returning my money or properly installing the gutters I will be happy to amend my review.
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