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Defiance Fencing Articles
Fencing reviews in Defiance
This is very disappointing because one fence is to provide privacy around our pool and summer is almost over. We are getting estimates now from other contractors.
The price was better and the quality better than I had gotten from my landscaper. This was the 2nd time I had used
Was just fine.
I received his quote the very next day, After signing the contract it was approx. 2 weeks before I heard from them with an
date and time of arrival. The crew was very professional both with the take down of my old fence, and the erection of the new fence. I had absolutely no problems with the service in which I received.
So at this point I have no complaints.
I called three companies,
I call this company and they promptly arranged for a person to come out, review the work and get me a quote. I was not on site the day that the person came by but my neighbor was and asked him to quote some repairs on his split rail as well - so two jobs from one visit. All in all, this was not a small job by my standards. I will expecting to replace about 8 to 10 posts, about 30 rails and make repairs on three gates. So, not a complete fence job, but not a small one either. The person came by, did his assessment and said that he would get me a quote. A month goes by and I don't get anything from the company - not even a call. So, I call. They don't have a record of the quote in the office and the person that came onsite was in the field, they would call me the next day - another 24 hours to wait.
The person who came out to review the requirements calls my cell phone and leaves a message. In his message he gives me a list of excuses why they can't do the job. His boss says if we can wait to have the work done in November, he would be happy to come back and give me a quote then to do the work. But now they are busy and this is a time consuming job, and so on and so on. Bottom line, its not worth it to them to do the job. It would have been nice to know this a month ago when I could have made other arrangements after all, I took him at his word that he would get me a quote back. That quote could have been for a large number, but at least it would have been a quote. I was not expecting this job to be cheap, but i also did not expect them to not have the consideration of just telling me that the job was too small for them.
Since i was already planning to replace the fence next year and this was only a temporary repair to hold us over until then, I guess I won't be considering this company for the job. Too bad, instead of being upfront and charging a fair price for the work requested, they just missed out on two pay days. I'm thinking the other companies that will bid on the new fence will be happy to have the $8000 in revenue. Too Bad
Good luck anyone who deals with them. If you think the job is not a mega deal, you probably want to skip them and contact someone else. You are likely to be waiting to get the news that your business is just not that important to them.
I really thought they were an honorable company.
We think we're the best, and we can prove it.
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All Fence Installers in Defiance, OH
Apple Creek, OH
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