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"I was notified that they are no longer going to going to be carrying the wireless prepaid services through
, and I was told that we need" to switch to the wireless carrier of our choice. I was given 3 weeks to switch to another carrier, and I was informed that I would have to use the balance of the prepaid phone or the minutes would be forfeited. My issue is that the phone is my Aunt's, who is currently out of country, and there would be no way that $80 worth of minutes would be used within 21 days. After being bounced around several customer service agents, I was given the run around that I was unable to speak with them, not a manager. It's very frustrating that I was unable to talk to someone that would understand the issue of in no way being able to use all of these minutes within a short period of time. What I am seeking would be a credit for some of the money that I have for the prepaid for the talk minutes. I just think that is a lot of talk time to ask any customer to use within a 3 week period. This is a very poor business practice and it is very frustrating that customer needs/money is not being considered within this scenario.

-Torey T.

"I was trying to decide who to go with and Angie’s List didn’t have a lot of good information. In fact nobody did. I just went with whoever had the" fastest internet available. The service call was free, but the service itself costs about $145 monthly and that includes internet and premium services also. Their customer service is fine. They solved the problem itself. They come when they say they’re going to on a certain day within a window of time. The people are good but the system isn’t that great. They are way too expensive.

-Theodore S.

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Local Articles in Dayton


Internet service

With 82 percent of American adults using the Internet, and the number bound to rise, having a reliable connection at home is more important than ever. Follow the tips below to help pick an Internet service provider (ISP).

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Whether you're on one social media network or several, it's important to protect your privacy. Check out these tips for social media security.

The optimal Wi-Fi speed for your home depends on your Internet usage and number of connected devices. (Photo by Eldon Lindsay)
Computer Repair & Services, Internet Service

Has shopping for wireless Internet left you confused? Two computer repair and service experts explain which download speed you need in your home.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)
TV Service - Cable, TV Service - Satellite, Internet Service

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Angie's Answers


Internet Service reviews in Dayton


I think APD was an absolute amazing company. The owner and the marketing director both came to my business and took care of business. They sold me from the get go! Everything they had to say just made sense. Not to mention the fact that if I did not at least double my profits in 3 months, they would fully refund me.....You cannot beat that.
...More /> These guys are amazing and I will be working with them in the future.
- Alan R.

I find the service good and I
Dayton Internet Service Providers Provider Name Locked
’t have any problems. When I do have a problem, usually I have to reset routers or the modems. Their customer service is very good. If you call them, they are very helpful. The repair service is excellent. The internet service, even with their router, is out quite a bit. I switched to their router at their suggestion, hoping to improve the service, which it did not.
- Harry D. B.

It's been some time since it was installed, but as far as I remember the installation went fine. We use both phone and internet service. We have had no problems with the phone service. It is cheap and totally reliable, with many useful features. The internet has gone down on rare occasions, but for the most part is very reliable. I would recommend both services.
- Marcia B.

I called in to see if I could get service on 1/8/2015. The office staff informed me that I was in the service area but they would need to do a site evaluation to insure that I could get a reliable connection, I was told that this is a no charge service for them to come out and check the site and that they would be out the next morning to make the check. They did come out the next day and had to get up on my roof to see if they had line of site to one of their towers in the area, as it turned out I had a clear line of site and that I would only need the basic install. The very professional and polite and informed me that the office would call back to give me a install cost and set a time for the install. The office call back on the 1/12/2015 Monday and after a short conversation I agreed to the $200.00 install fee and would pay a prorated charge for service for the balance of the month. The total came to 259.00 dollars with sales tax. I set the install up for the next morning at 9:00 am. The same man that did the evaluation did the install. I about 2 hour he had me up and running. The whole process was easy and quick! I was completely satisfied with the company. They were on time and communicate with me though out the whole process. I would recommend them to anyone need a great rural internet provider.

- Warren S.

Changing internet and TV providers is a night
Dayton Internet Service Providers Provider Name Locked
. When I moved into my home uverse was fastest, I have family who have worked for AT&T so I thought... why not...
Uverse has some great features, but their prices are outrageous.
The challenge, the only competition in town (for internet service) is Xfinity/Comcast. They are both so big that it is hard to get a reaction out of them.
To be fair, the Phone service people were professional, albeit always off-shore.
The people that came to the house, super professional, very nice, easy to get along with.
I consider the field workers to be top shelf working with what they have.
Biggest issue and why I am switching providers? The DVR service... You watch it for a while and it stutters, it has been on-going for over 6 months... I have had different service people here, they have swapped out the DVR TWICE. They have re-wired my home, attempted to charge me for re-wiring once.
Comp'd me more than once for part of the bill, but they cannot fix the DVR stutter. My was on a plane waiting to take off when I called him and complained about it "doing it again" the man in the seat next to him from South
Dayton Internet Service Providers Provider Name Locked
who also had uverse said they had been having the same problem for about the same time. We can only assume it is something in the hardware or software of the system. In any event they cant fix it and we cant record things have the family sit around to watch a movie and have the playback freeze many times or not play at all.
- Rose A.

The main reason things didn't go well is that the TWC approach to customer service is to push additional services on the customer. Both times I called, the reps wanted to ask me questions about my internet use, number of devices in the home, etc., leading up to offering me "the best option". For example, the sales rep. offered me a bundle for $103/month, when all I wanted was the internet service for $35! Even when I called to cancel, I was asked similar questions, which seemed totally irrelevant to cancellation. When I asked who I could contact to file a complaint, I was told I should go to the nearest store to fill out a form--that's ridiculous! In addition, several personal remarks were made during the sales call that my husband and I found totally irrelevant. Maybe that's TWC's idea of personalized service, but it didn't work for us. Finally, the sales reps should have a clear understanding of the installation process, so they don't argue with a customer (as this one did) about what might be required. That would allow the customer to know the full cost of installation and make an informed decision. The technician who came out was the only person in this process who seemed to know what to do, and provided excellent customer care.
- Shernaz G.

I changed the TV service because of increasing prices, but I kept the land line phone and Internet. Even when they dropped the price, they dropped it from the raised price, not the previous one.
- Nathan F.

I work from home. The internet service went out early Monday morning and did not get resolved until after 6pm that evening. I lost an entire day of work.
- Barbara S.

All Internet Service Providers in Dayton, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

50Bubbles Local SEO & Web Management Services

4925 Far Hills Ave. F


6320 W Elmwood Dr

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way

Andy's Web Tools

646 N Riverside Dr


16538 Air Center Blvd

Best Practice Institute

410 Evernia Street

Bold Move Creative

509 Adams St.

Builderzz Inc

Corporate office: 17412 Ventura Blvd ,

Catapult Creative

133 N Ludlow Street

Clear Internet Sales

2700 Miamisburg-Centerville Rd

Clearwire Wireless Broadband

3889 Indian Ripple Road

CMB Network Support

9139 Boulevard 26


1625 Lakes Pkwy.

Consulting by Design

PO Box 752252

D.P.I., LLC DBA The Big Mente

PO Box 35516

Dayton Seo Services

3510 Cherry Point Way

Del Cid Satellites

8 N Market St

Dish Network Dayton

6000 Brandt Pike

Dish Network Kettering

1771 Woodman Drive

Dish Network Springfield

1938 Mitchell Blvd

Dish Network Xenia

340 West 2nd Street

Dyer Media Group

12737 Kings Lake Dr.


7401 Summerhill Road

GetGeek Technical Support

4992 Kingsgate Ct

Greencastle Web Design

676 Shannon Drive N

Homemade Design

41 Monument Ave

i3studios LLC

8325 Old Troy Pike

Infinite Synergy

1032 Boardman Canfield Rd.

Joe Rinehart Internet Consulting

689 St Rt 212 NW

JolofTech L.L.C

4056 Loyala chase Ln

Kiewert Satellite

4860 Mt Washington Rd

L.B. Digital Systems, Inc

3577 Shadetree Dr.

Local Web Search Results

903 Windom Sq

Manz Web Designs LLC

24885 Rd. 178

Miami Valley Marketing

5703 Frederick Pike

Modern Media Innovations

326 Marathon Ave

Narayan Marketing Systems

1209 E. Dayton Yellow Springs Road

Ohio Web Solutions

617 Kramer Rd

PCPC Support

Nationwide Support Center



Performance Media Placement

23172 Plaza Pointe

Pick's I.T. & Telco Services, LLC

3790 Kissing Hollow Dr

Prelltech Web development

2387 Martinsville Road

Pro Site Marketing, LLC

21 E. Main Street


530 N Main St

Superior Driving Academy

1251 Lexington Ave


12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Right Way to Write

30 East Georgia Street



Time Warner Cable

275 Leo St

Time Warner Cable

2834 Miamisburg Centerville Rd

Time Warner Cable Chillicothe

32 Enterprise Place

Time Warner Cable Aberdeen

110 Chestnut Street

Time Warner Cable Archbold

105 East Holland Street

Time Warner Cable Archbold

105 East Holland Street

Time Warner Cable Athens

28 Station Street

Time Warner Cable Bellefontaine

113 Northview Drive

Time Warner Cable Bellefontaine

113 Northview Drive

Time Warner Cable Coshocton

640 Walnut Street

Time Warner Cable Coshocton

640 Walnut Street

Time Warner Cable Dayton

2834 Miamisburg Centerville Road

Time Warner Cable Dayton

4333 Display Lane

Time Warner Cable Dayton

8069-8080 Washington Village # 204

Time Warner Cable Dayton

11 Brown St

Time Warner Cable Dayton

275 Leo Street

Time Warner Cable Dayton

52 S Jefferson St

Time Warner Cable Delphos

306 North Main Street

Time Warner Cable Delphos

306 North Main Street

Time Warner Cable Eaton

419 South Barron Street

Time Warner Cable Greenville

632 Wagner Avenue

Time Warner Cable Greenville

632 Wagner Avenue

Time Warner Cable New Philadelphia

617 Tuscarawas Avenue Northwest
New Philadelphia

Time Warner Cable Urbana

1512 S US Highway 68 # 7

Time Warner Cable Waverly City

111 North High Street

Time Warner Cable Zanesville

2-98 N 3rd St

Time Warner Dayton

8087 Washington Village # 204

Time Warner Dayton

1-99 Market St

Time Warner Zanesville

660-792 Zane St,

Time Warner Zanesville

660-792 Zane St,

Trademark Electric

603 Congress Park Dr

Watch Communications

3225 W Elm St

Web Site Helper, LLC

179 Tanglewood Rd

Webb Design

PO Box 690661

Webfodder LLC

7600 McEwen Rd

Wescomm Technologies Inc.

15091 Champaign Rd


11810 Parklawn Drive

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