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Canton Home Warranty Articles
Home Warranty reviews in Canton
1. We require you to contact us so we may have the opportunity to select a Service Provider
2. We will not reimburse you for services performed without prior authorization.
I call them on 9-2-14 to argue this and tell them we know we are responsible for the payment of the plumber we call to stop water from flooding our home....we did call them FIRST ......SEVERAL TIMES before calling the other plumber...they kept telling us they didn't have us as customers.....don't have a contract.....blah blah blah........and we do....the contract they FINALLY SENT US.....EFFECTIVE 7-11-14 EXPIRATION DATE 7-11-2015 ISSUE DATE 7-29-14......HELLO FOLKS IT DOESN'T TAKE A GENIUS TO FIGURE THIS ONE OUT....
Today 9-9-14 They finally send"ONE OF THEIR PLUMBERS" to fix this problem.....he was here 10 minutes then tells us
He calls me the day he is supposed to come fix my tv and asks if he can use a part from another lamp I purchased. I tell him that the lamp is a spare and I do not want to let him take it apart for parts, especially because I just paid him $120 for a new lamp. He then cancels the appointment. When he finally comes out a week later, he replaces the part that he guaranteed would fix my problem (a ballast board) as well as the lamp and leaves. 15 minutes later, my tv goes out! After going to another job, he comes back later that day and removes the part, puts my old part back in, and leaves. I call him to ask him what's going on, and he tells me its going to be well over $600 to fix the tv now. I ask him why he didn't find this problem in the initial diagnostic, and he tells me he can't predict everything. The problem is that I asked him specifically the first day if there was any
A&E Factory Service. Believe it or not, this is the short version of my experience with this matter, ha. I will say the people I have talked to at
Just had my first interaction with them since the initial purchase of the warranty. Everything went perfectly, quick response times from all parties involved, great customer service, the provider they sent to do the repairs was Awesome all around. I highly recommend
they don't care about our family's problem, they don't want to help us, they want to do the bare minimum to get me off the phone.
Half the team, when I am getting the run around from a service provider, they won't even agree to call them and help me get a response from them.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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