Bergholz Home Improvement Stores

in Bergholz, OH

Sample Reviews


The purchase of a door turned into a 45 email, 40+ phone call, month-long fiasco. I can laugh about it now but trust me, I'll never order anything again from
, which is too bad. I would normally want to support a local, non chain supplier. With this one experience though, I'm done.
With measurements supplied by the contractor, the door they delivered was not the right size and couldn't be installed. Annoying, but not a problem... We all make mistakes, and the sales rep was at least responsive (although I had to keep after him for updates constantly). The next 3-4 weeks we went back and forth between the sales team and the "vendor" who apparently did not ever get around to fixing the frame to make it fit. They clearly do not prioritize regular customers and only take care of large volume jobs for contractors.
Bottom line: if you are planning on buying something for a project and aren't a contractor with volume orders, be prepared to be shuffled around and for your order to not be a priority.
- Amy W.

Recieved card as promised. Went shopping at my local Lowes a few weeks and encountered no problems. We love Lowes.
- Linda C.

Bergholz Home Improvement Store Articles

Home Improvement Store reviews in Bergholz


The quote was supposed to include a military discount of ten percent, but it did not.
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now says that they will not give me the discount at all, which was previously promised and honored if I purchased the fencing parts at the store and used my military identification card. Furthermore, I had shown
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the quote I got from a competitor fence company, and
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said they would beat that price of $1500, plus give me a military discount. As you can see,
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did neither.
- Cyndi Y.

From the very first telephone contact to the initial measuring of the windows to the speedy and polite crew of installers, these people were outstanding. Prompt, courteous, efficient, thoughtful. They had some very difficult and heavy windows to handle and install and they had to do it from a pitched roof. They were meticulous in the handling of the windows and very cautious and careful to avoid damage to the glass or my house. The final product is so clean you cannot tell there is even glass in the opening. They were careful to clean up their mess and when they left you would not even know they had been here. I will use this company for all my glass needs in the future and will recommend them without hesitation or reservation. PLUS their price was several thousand dollars less than the other bid we got from another
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glass company, and their staff was far more friendly and thorough and professional.
- Frank J.

I met up with
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- a kitchen designer at
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. I told her I wanted to renovate my very small galley kitchen by replacing my 1970s kitchen cabinets and countertops with new cabinets and granite tops. She showed me various brands cabinets and doors in my preferred wood (cherry) and gave me rough estimates of the cost of each option. I paid $39 for a HD contractor to go in and do the precise measurements for the cabinets and counters - the contractor provide estimated labor cost to do the renovation. Due to his excessive cost estimates, I ended up hiring my own contractor. I went back to the store and finalized the design and type of cabinets and granite,
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came up with a great design to utilize the limited space in my kitchen and to maximize storage. She recommended one of the cabinets be glass faced and recessed (which provided excellent space right above my sink) and looks great. Due to the bulkhead issue in my ceiling,
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came up with a solution for the sometime useless cabinets above the refrigerator. She came up with a measurement for those cabinets that fit within the bulkhead limitation but came out far enough that I can actually utilize the cabinets. For $6,000, I received a great design, solid hardwood cherry kitchen cabinets, gorgeous granite countertops (which were installed beautifully by an excellent granite vendor (CIA counters - I have a separate review for them), and a stainless steel sink. I'm very pleased with my kitchen.
- Dawn U.

I used to be a
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fan and shopped it almost exclusively for my home improvement purchases. That has now all changed and I couldn't be more frustrated with a store. Our experience with purchasing and getting a
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(Crew 2) installation of a sliding glass door has been horrendous. Staff of both this store and Crew 2 have been non responsive and unwilling to provide the customer experience that we had come to expect. Trying to get someone to answer the phone, return calls, and respond with a solution (never occurred) has been a nightmare. Empty promises and excuses are all we get. Once our sliding glass door, if it ever gets installed, will be the last time I ever shop at a
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- Brian & Marianne B.

On 7/14 the standard 'package' of wood and hardware for the screen porch was delivered. First mistake: Three items were missing including pickets for the stair railing. All the missing items were clearly listed on the order sheet. A call was made by the sunroom contractor and the items were delivered close to end of business. Second mistake: On 7/16 it was discovered that some wrong size boards had been included. Work was suspended waiting for them to arrive with the correct boards. The boards they sent were not as nice as the wrong ones. There was a big chunk out of one. The sunroom contractor assures me they can work with it so it's not visible. I would have made them exchange it but he said that no lumber supplier would care about the quality of the boards they deliver. It's a board, it's available, that's what they send. While their response to bring the missing items wasn't bad, considering they are 10 minutes away from the job site, the quality control at the warehouse could, in my opinion, use some serious improvement. This was my first experience with
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and possibly my last. Any further work I have done, I will request that the contractor use a different supplier. According to the job site supervisor, this was the first time they had used this supplier. He, too, was not pleased with their performance.
- Barbara D.

I am very pleased. The person whom
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works with for installation was always very prompt and professional. The staff at
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in the Millwork area) made me feel very comfortable with my purchase decisions and installation services. He made sure that I got exactly what I wanted and always took the time to take care of any concerns that I had no matter when I came into the store. I even received a follow-up phone call after the installation was complete.
- Deborah B.

Installation went well. Installer did a good job with installation. He was professional in every aspect. Like my new door very much.
- Sara W.

See above. Home services employee working on this customers' request for new windows a liability to
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. Would be glad to discuss with
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- Robert H.
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All Lumber Stores in Bergholz, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!


Detroit, MI

Appliance Zone

PO Box 55
Corydon, IN


274 2ND ST
Bergholz, OH


Bergholz, OH

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL

Helber's Sales & Service Inc

12898 State Rte 664 S
Logan, OH


4465 STATE ROUTE 557
Charm, OH

Keim Lumber Co

4465 St Rte 557
Charm, OH

Lehman Hardware & Appliances Inc

4779 Kidron Rd
Dalton, OH

Lowe's in Athens

983 E State St
Athens, OH


Bergholz, OH

Total Home Improvement (THIsidney)

625 Saint Marys Ave
Sidney, OH

Vampire Professional Tools International

47 Peters Canyon Rd
Irvine, CA
Bergholz Zip Codes

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