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Beavercreek Roofing Contractors Reviews
The crew of roofers did an excellent job, and I mean exactly that, on ALL their work. These men are true professional craftsmen and they cut no corners nor are they slipshod in any way, right down to cleanup of your property.
All the work was done just as
There may be a technical reason for it, or the emails are rarely checked, but then the functionality should not show on the website and auto-confirm appointments.
I am sure they are a great provider, just don't schedule on their website.
overall professionalism, on the very last day a mistake was made that I
was not happy with and don't feel it was resolved well. I would
however, use this company again as all the other work done, from roofing
repair, gutter repair, chimney flashing repair, porch ceiling
replacement, mold inspections were all done very well. And done on time,
within the original estimate and all the different crews were very good
to work with, knowledgeable and cleaned up remarkably when the work was
In regards to the washer/dryer rewire, which was supposed to be a present for my wife -- after 3 phone calls reminding them I'd asked for someone to come out and give me an estimate, they never showed.
***update sent via email based on feedback from buisness (this is an exact copy and paste of the content)***
I appologize for not responding to your post sooner but work has been a nightmare this week and last....
That said, I agree with many of your observations, but please bear a few things in mind.
1. I've never hired a contractor before--I was new to the process and many things should have tipped me off there was something bad about to happen... Your person avoiding writing up a stAtement of work or other description of what he was going to do like the plague. He only finally did so when the insurance company refused to release the first check without it, then he just signed a copy of the damage report from th insurance adjuster... Your folks never "wrote" anything.
2. Until the check showed up, after repeated calls to mention the roof was leaking behind the gutters now, no one would come out and address it till I dangled a check in thier face. Before the work, your person explained to me the unopened box of metal items still sitting in front of my house was to go over the
3. The last thing I'll touch -- you mentioned nothing was done with the gutters... Other than ripping off the covers, there was nothing that I saw done (because I was at work when this was done). It took 2 weeks and me telling your guy I refused to tell the insurance company you were 95% complete, per his request, so they would start mailing checks.... Until those gutter guards were replaced. I didn't witness them torn out or reinstalled, but this happened then the water started running behind the gutters...do the logical thinking.
Now fail on my part for being a push over and allowing myself to be badgered into signing a form that I probably shouldn't have based on verbal promises that were made (because "someone's bosses were getting ready to take action because work was started and they hadn't been paid yet"), but that is the overall purpose of a website such as Angie's list.... To allow someone to tell others what service to expect based on thier experiences, especially in the case that I don't have the time, spine, or whatever to continue to make phone calls that aren't answered or call a lawyer because I know I was an idiot for signing something prior to work being done.
You know who i am and where I live... My time is precious, and I have little of it to waste--you want to discuss this more, I freely offer you to show up any day at my door after 6 PM.
*** Update: 1 May 2013
Still not a single call or contact from the company. I've been extremely busy the last 6 months preparing for a deployment, so have spent much of it out of state unable to address this issue. Over the winter, the soffets started rotting and showing severe damage. Once we recieved good weather finally a few weeks ago, I was able to get on a ladder and inspect the causes.
1. I now know why there was a box of drip guard left here after the job was done... they left the old stuff up, which wasn't long enough becuase when they put the gutters back up, they installed them about an inch lower. Because they installed the gutters uneven, they hold water. Between the constant dripping out of the gutters (because the ends aren't sealed and the water running behind the gutters (and under the
2. Water may have been running down my chimney over the winter -- the flush of metal/sealant they put to seal the
3. Less of an issue, but I took a careful look at my barn (shed): several small pieces of wood that goes in the decorative steeple were replaced and a new roof was put on it as well. Our agreement included for the old to be removed prior to installing the new one. This didn't happen. The decorative pieces of wood they replaced weren't attached in any way (they literally just laid them in there), so over the course of the winter have blown back out off the roof onto the ground -- I was able to find some of the pieces and plan to put them back, but I'll have to create some of them myself.
I understand that sub-contractors may be the source of this, but the deal is, a good company fixes mistakes decisively... they have not done this. DO NOT HIRE THIS COMPANY. As said, I am deploying in the near future and will be gone for a long time and am not comfortable leaving my house in the condition it is for my family. That stated, I contacted a lawyer and the advice I recieved was to file a BBB complaint and if that doesn't resolve it the lawyer will make arrangements for further action. As said: mistakes happen... the key is how you resolve them, and in this case you haven't bothered even contacting me.
All Roofing Contractors in Beavercreek, OH
New Carlisle, OH