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Athens Concrete Repair Articles
Concrete Repair reviews in Athens
The second time we made arrangements to meet, he called 45 minutes late and asked if he could come in a couple of hours. We said yes. He showed up an additional 45 minutes late for that appointment as well.
When he finally got here, he spoke only to my husband. That was a mistake.
He was not, and never will be employed by this household.
They had already invoiced me, so I called to say there must have been some mistake and that work wasn't complete. Pictures I sent quickly confirmed this. They said they would get out to get the work done and apologized for leaving the door open (literally gaping open, not just unlocked). They confessed they weren't locking the door at night with the key I left them. This was of course concerning for a variety of reasons.
I spent a week going back and forth with the company - meeting them at the house 3 additional times - until they finally finished the project to acceptable standards.
I will add that they were also very difficult to get ahold of after I had accepted their bid. They were, however, responsive once I told them I was extremely dissatisfied with their work and would not be paying them until it was completed as described.
They assured me my experience was not reflective of their usual work and customer experience.
He listened to what we needed, and was the only one of 5 landscape-type contractors that understood the nature of bamboo rhizomes. He had dug them out before, too. If you leave any part of the thumb-thick roots in the ground, they can regrow a whole new bamboo plant and the invasive nature begins again. Every other contractor offered to stump grind the top 12 inches of roots, showing that they truly did not understand the nature of the plant, despite having it explained to them.
The pricing is based on how many 10 yard dump truck loads you fill. The cost for using the tiny machine was a little more per truck (750 vs 650 for the bigger one which moves twice as much junk per scooper bucket). This makes for a very up-front and predictable cost. But honestly, the job was such a nightmare, he could have charged a lot more. He spent a solid 8 hours digging, then came back the next day and filled the hole back in at no additional cost. He arranged for someone he knew to deliver 38 yards of high quality loamy soil at a discount (about 30% less than most places sell it). Plus, he helped protect the path from the bamboo to the street (had to cross the lawn and some landscaping path) to do as little damage as possible.
I would trust
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