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Webster Moving Articles
Moving reviews in Webster
Two younger guys with a 2 axle truck. They are not professional movers like you would find with any of the big national companies. But I only needed heavy furniture and some boxes moved - not packing - so I figured it would be fine.
The guys were nice enough, tried to take precautions with mats and runners, but having done 10+ corporate moves in my life there was clearly a huge difference in quality compared to professional moving team that does this 24/7 for a living rather than a couple of local employees who do this for a job.
Packed the house up with minimal issues. One of the last items was an expensive dining room table that I said either needed to
There were other minor issues - didn't put a window back correctly, didn't reattach a mirror, several spots of wall damage where they banged furniture going into the house, etc.
Settling the broken table issue was the real frustration. The damage was only caused by their negligence. I purchased additional insurance in advance so that if there WAS damage it wouldn't cost me anything. The owner said that the premium quoted was too low (how is that my fault?), that it didn't cover replacement value (which I specifically requested) and then low-balled me on the settlement. Other than taking the time and effort to take them to small claims court, there's nothing I can do.
The actual cost was twice the estimate that they gave me. I know the hassles of moving from an old house into an old house cannot always be predicted, so I didn't even bring this up as a gripe. But if you think about it, that's a pretty big miss in terms of accuracy if you were relying on a quoted price.
For a small local family company that allegedly prides itself on service, this was a very disappointing experience. They might be OK if you just need to move some boxes, but if you have anything valuable or if you are expecting truly professional movers, you should avoid this company like the plague!
The actual moving (from the truck arrival to all stuff unloaded) took about 2 hour and 5 minutes. We were also charged for their driving from and back to their store.
Overall we are happy with their service.”
I would definitely recommend these folks, and will use them again if I need moving locally.
Pricing was very good, communication was excellent.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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