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Medical Supply Stores to Avoid


Top Rated Medical Supply Stores


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Over 287 reviews for
Webster Medical Supply Stores from people just like you.

"They were outstanding. It was a cold, wet, rainy day. They installed the right in the parking lot. They made sure it was working after the" installation. They also made sure it was correctly mounted on my wheelchair carrier. It was a smooth service and they just did a great job. For a guy in a wheelchair, to have this kind of service, this good hearted service, is really a blessing.

-Michael H.

"Bad experience. I have been trying to get medical supplies from them and have used them in the past for over 10 years. I found that when going to get prescription" supplies, that my account had been deactivated with them causing me not to get my medical supplies / prescriptions. My doctor had faxed the prescriptions to them three times starting in June 2015, again in of 2015 and again August 2015. Then I went personally and handed them the prescription to the manager ED on October 1, 2015, I finally got a call yesterday and they had no idea of what supplies were that I needed. Today as of October 23, 2015 I still do not have my medical supplies. I feel extremely frustrated, I feel like I have been mistreated and this is the worst customer service that I depend on for my health in life. I don't like the fact that I am forced to use them by my Medical Insurance Company.

-Robert C.

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Medical Supply Store reviews in Webster


, who took my application, was friendly and efficient. It only took me a couple of minutes to fill out the form, copy my ID, and insurance cards, and they took care of the rest. My crutches arrived in record time and within a few minutes of being fitted I was out the door.
- Diana R.

Described the need to ' '.
Was told he would check to see if any were available now. Said none available now. He said I could call closer to date bed was needed to see if any were available.
I asked if he could put my name and phone number on a wait list to call if one came available before then.

...More />His response: No, we don't do that. I can refer you to (another company).

This is disgusting.
Will never do business with this company again. Ever.
There is no reason for this. Terrible customer relations.

I note this is a long time Lexington company with little competition. This is what happens when you have no competition.

- William D.

Horrible situation. The motorized reclining chair I purchased is having problems. There is a loud metal grinding sound. When I attempt to return recliner to upright position the headrest will jump the remaining distance to fully upright. I was told I was covered for returns/exchanges through 04/2016. Contacted reps at who ...More said I would need to contact Prime Mobility. When I contacted Prime was told would have to contact . I was then told one of the reps that I was not covered for return and would have to pay return shipping out of my own pocket which I was told would be over $400.00. Still waiting for a supervisor to call back, which I'm not confident will happen.
- Susan S.

They're very nice and helpful. This is all new to me and walked me through step by step to explain everything. I can always get a hold of someone, very nice and easy to deal with.
- Marlene L.

I need to drink Alkaline water. We used another company in town who claimed to sell at least #8 alkaline water, but it wasn't after a couple days. I need to drink stable water so we kept looking. Found . If you go on their website, you can see their process to make their water alkaline. It keeps it stable and it's ...More always at least an 8 or 9. Been buying our water there for a few months and are very happy. We live 50 miles out of town so we don't get delivery, but go in every other Friday and pick it up. At our first visit, another customer came out to the parking lot to tell us that she had been using their water for a while and it was very stable. They even send me a confirmation email receipt every time we buy water there.
- Surely K.

Greeted with a friendly and welcoming smile. Professional advice and individualized service throughout transaction. Informed me about new items, that would be arriving soon. Carried my purchases to the car. even phoned after the visit to tell me when new items arrived in the store
- Bettina M.

I went to not really believing I would meet with any success. However, not only do they have the tips, they carry an assortment, including the heavy duty ones that I purchased for $4...a perfectly acceptable price in my book.
I showed one of the women there how the metal tip of my was damaged. ...More She went to the back of the store looking for a file...I was really surprised. She returned and apologized....she could only find a piece of sand paper. The she took my and began to work on it to fix it.
Can you really ask for better service than this?
On top of that, they have a very nice gift section of the store that took my wife's attention during my purchase.
I will be returning to this new found store.
By they way, this Pharmacy also rents medical supplies.
- Chris M.

After they told me what I was doing wrong, I made sure I followed their instructions and still had the same problems. When I received the first set of equipment I called them and told them it was wrong, did not receive replacements because I don't think they believed me. Received another set of equipment recently and they are still not correct. ...More I checked the packing slips with the equipment I was first setup with and they are all different.
- Karen G.

Medical Supply Stores in Webster, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

101 Mobility of Rochester

1249 Ridgeway Ave

Access Lifts & Ramps Inc

1523 Mt Read Blvd

Allstar Stairlifts of Texas

308 Choke Canyon Lane

American Tubs

17940 Ajax Cir

Apria Healthcare - Rochester

1250 Scottsville Rd Ste 80

Clark Safety

886 N. State Road 135


1998 Ruffin Mill Rd


510 North AVE

LifeWatch USA

266 Merrick Rd

Medical Care Alert

43334 Seven Mile Road

Monroe Wheelchair, Inc.

3340 Monroe Ave

Nu_life Medical Equipment and Supplies, Inc

7300 Pittsford-Palmyra Road

The Standing Company

5848 Dixie Hwy

The WalkEZstore.com

2309 West Smith Valley Road

Universal Medical Data

33755 N Scottsdale Road #127

Valued Relationship Inc

1400 Commerce Ctr Dr

West Side Medical Supply

765 Elmgrove Rd

Westside Medical Supply

765 Elmgrove Road

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