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D
"They're high-priced. That's where my frustration is. They can work with you. The rates were smaller than what they are now. They're outrageous. I've" been with them for a little over 3 years. I wanted an upgrade but they said I already have everything. I said that I don't need all those channels. I wanted the lower rate but I still want the same quality of the TV. I can't get it because I'm not a new participant. I had to leave, go somewhere else and come back again. I've been with them for years, so why shouldn't I be able to get the same service as what new people are getting?

-Donna R.

F
"I spoke with
at
. I always pay my bills on time and have great credit. i was out of town for the 4th of
" and my bill was late for 2 days. I called them back and asked them to waive late fee and interest. After being a customer for 5 years plus and never missing a payment I thought he would give me a break. The late fee was only a couple of dollars but I was just unhappy that they would not help me since I was out of town and had a legiment reason on why I missed the payment, I then Asked to be transferred to a supervisor and he refused to transferr me so i decided to cancel all services with this company.

-William B.

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Phone Company reviews in Staten Island

F

Rating
I have absolutely had it with these people. We moved down to SWFL about a year ago and they have been nothing but a problem.
No one informed me of extra charges on my first bill, so they had to credit me back those after, days of fighting. Next there were third party charges to my bill. They couldn't even explain those! Then I moved my service to my new home and the "one-time" fee that was never quoted to me in the first place showed up on my SECOND bill at the new house. I thought it was just an error, so I paid the current amount due and was waiting for it to fix itself. Well, guess what? I was on vacation and received an email from
Staten Island Phone Companies Provider Name Locked
saying that my service request was complete. Service request? I requested nothing. Come to find out they stopped my long distance service (I can't even dial an 800 number now) was cut off for non payment even though I've been paying the full current amount due every month. I'm now waiting for the 4th level of escalation to return my call. They haven't and I doubt they will. Apparently, they are the only game in town so they feel free to over-charge at will.
I can't believe there is no other landline service provider in
Staten Island Phone Companies Provider Name Locked
, FL, but it looks like I will have to cancel my service with these people and file and FCC complain. They are completely unscrupulous! I was told by a top supervisor that my bill would never exceed $66/month with my service options - I have her name and badge number - but in reality it has never been that low and it goes up every month even though I have unlimited long distance and no other fluctuating costs.
STEER CLEAR!!!!
- Kathryn R.
A

Rating
I love that they give us customer appreciation things like dinner/movie certificates where they give you a free OnDemand movie and a gift card for $15.00 to buy "dinner". Nice touch that makes me want to stay with them and the service is high quality so I want to stay with them anyway.
- Julie H.
F

Rating
They are really outstandingly terrible. It must have been three or four years ago, I and wanted their services renewed. That's when we had the computer in a data cable line. We went wireless. When I called to get it done, the guy was up here for some other reason. He just the called the office and said, "There's nothing, just disconnect this other line." They said it was much easier if I had both lines in my names since one line was in my husband's name. I was okay with that, but then they cancelled the whole contract. They went through all the contracts and all the breaks that I was having in the first place were cut out. I wrote to them because it was very high. Anybody I would call would say they'd call back. I never got any satisfaction.

Whenever I called them, he had to come back and tell the whole story all over again. I finally wound out. I kept deducting the amount of what the other charge was. Since I installed this number which was given to me some 30 years ago, they've had it unpublished. I can't cut them off. I wrote to them and we came to a conclusion and we paid it off. That must have been two years ago. The billing has never changed and it's still got the over billing on it. It still has the unlisted number and there is no kind of relief and now they charge me $5 a month for late fee payment.

These people are a monopoly. I want to change it except that here, the rest are not any better so for now I am keeping them. That is terrible. I don't know how these people stay in business. When you call them, the music plays forever and there are a lot of ads going on. After that, you get a menu after menu after menu. I don't mind a certain amount of those but when it goes on and o it gets crazy. Who has time to write to them when they don't behave themselves.
- Jeanne J.
B

Rating
I use
Staten Island Phone Companies Provider Name Locked
for Internet and cable. We have a big bundle with them. We have rarely had any trouble. I pay everything online. Their price is reasonable. we've been using them since we got to this house for thirty years so we've been with them for a long time. We are satisfied with them. Their price is over $100. I don't know what anyone else charges. I think the quality of their service is very good. Their responsiveness is very good, but I haven't had to contact them in quite a while. I will be using them again.
- Jerry J.
C

Rating
One hand does not know what the other hand is doing. You can't get a straight answer out of them. The sorriest thing I did was go to the storefront and ask questions at the storefront, because they have no clue. I have let my bill run the way it has been running and they are overcharging me by, like, $50 monthly. I was supposed to be in a package where I got two things for $50. For $100 per month I should have triple play. I could care less if I disconnect from them and never see them again.
- Kenneth K.
A

Rating
The customer service representative was very knowledgeable and professional. She resolved my service issue quite easily and promptly. I was expecting to have to agree to an in-person service call, but the rep quickly assessed the problem over the phone and provided clear-cut instructions in the resolution process. In spite of the issues that I have with
Staten Island Phone Companies Provider Name Locked
's pricing and packaging of channels, I found that their service department was excellent.
- Diane C.
C

Rating
The initial installation took longer than I would have expected, but the provider was courteous and helpful, and got services up and running. My concerns have to do with the subsequent trouble in reaching a human being for service concerns, and the increasing rates. I also had a billing problem.
- Lisa S.
F

Rating
They're horrible. Cost, quality, customer service...all horrible. I've spent hours on the phone, dealt with being hung up on, and had my services disconnected for no reason. The cost is triple what I paid in Atlanta, and the service is very slow. The techs they use are all subcontractors instead of trained employees. The last two years I've been with them have been terrible on every front and need that I've had, and they're unfortunately my only option for service in my area.
- Angie H.

Phone Companies in Staten Island, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

911 Communications

187 MILLBURN AVENUE

AAA SECURITY ANSWERING SVC

888 HUGUENOT AVE
Staten Island

ABCERT Technology Services

20 North Finley Avenue

Abel Engineering New York Inc

2401 Nostrand Ave
Brooklyn

Alarm Tech Plus, Inc.

2424 Morgan Ave
Bronx

ALLIED TRADES

363 BROADWAY
Staten Island

Almo Technical Services

823 hudson avenue

ALWAYS RELIABLE ANSWERING SVC

89 WILCOX ST
Staten Island

Amantel

21 Holly Road

AMERICAN COMMUNICATIONS

111 KREISCHER ST
Staten Island

AROUND THE CLOCK CALL CTR

21540 Prairie St Unit E

AT&T

217 Broadway
New York

AT&T U-verse

141 SW Wilshire Blvd

AxvoiceInc

13th St, Brooklyn, NY 11235
Brooklyn

Baby Bear Construction LLC

18 Macculloch Avenue

Black Ink Telecom & Electrical, Inc.

112-21 Farmers Boulevard
Saint Albans

BNCVoice & Data

10 New King Street
White Plains

Celerity Telecomm

PO Box 822638

chris communications

PO Box 418
Windham

Cigna Medical

844 Castleton Ave
Staten Island

CLEAR ADVANTAGE SECURITY

PO BOX 546
East Setauket

Constructure Technologies

425 Broadhollow Rd
Melville

Digital Onesource Consulting Solutions

1 Thunder Road
Miller Place

Digital Security Concepts

PO BOX 754190
Forest Hills

divot communication

kime ave
West Islip

DL Communication

275 McLean Ave apt 3c

Dome Technologies

PO Box 50152
Staten Island

Eastern American Data/Voice, Inc.

35 Larkfield Rd
East Northport

efbhsnging

New York

ELITE ANSWERING SVC

270 WATCHOGUE RD
Staten Island

Enron Technologies

180 Bloom Street

First Call Communications

P.O Box 523
Bethpage

future voice & data

1075 bay ridhe ave

Gemini Rising

1809 N. Commerce Street

Genius Advertising and Print Agency

9000 Sheridan Street Suite

GLACIER COMMUNICATIONS

65 BROADWAY
New York

GlobalPhone Corporation

137 N. Washington Street

Globin Intercommunication, LLC.

1441 53rd Street Suite 1-G
Brooklyn

Green Electronics Solutions Providers

92 Canal Street
Staten Island

I P TELECOM GROUP INC

1177 High Ridge Road

Improcom Global Telecom

3022 Avenue U,
Brooklyn

Improcom Global Telecom

75 Broad St.,
New York

Integra Audio Video

524 East 11th Street #1B
New York

Intervision Corp.

244 5 avenue
New York

IPsigment

424 Grandview ave

ITC TELECOM

1 South Main Street

ITP Office

1407 Broadway
New York

JTech

701 Empire Blvd
Brooklyn

Long Island Repair Center

382-B ROUTE 112
East Patchogue

Marrtel Communications

200 Mamaroneck Ave
White Plains

Master Telecommunications, Inc

1375 Broadway
New York

Maximum Cabling Nyc

195 Nagle Ave
New York

MSPNetworks

626 Rexcorp Plaza
Uniondale

NCYOM Technologies LLC

1767 Central Pk Ave
Yonkers

NEED A TECH GUY

River Vale Rd

New Age Technology

90 Nelson Ave
Harrison

njirepairservice

401 rivendell way

Ntech Solutions

300 Winston Dr. Suite 2101

O S Telecom

355 S End Ave Apt 18L
New York

Ooma Inc

1840 Embarcadero Rd

Phase1 Technology

6921J 186th LN #J
Fresh Meadows

QTS Innovations inc

296A Marireeton st
Brooklyn

Rotondo Associates Inc

991 US Highway 22 Suite 200

Salvatech Solutions, LLC

25 Bailey Place
Staten Island

Sam Mobile Tech LLC

689 E Tremont Av
Bronx

SCARSDALE SECURITY

132 MONTGOMERY AVE
Scarsdale

Secure Touch Technologies Inc

40 -11 25th Ave
Astoria

Sidcom International Inc

4460 Monticello Ave 2
Bronx

SigmaVoIP, LLC.

980 POST RD E STE 3

SIGNA MESSAGING SVC

844 CASTLETON AVE
Staten Island

SIGNIUS RSVP

24 W 39TH ST
New York

SPECTRALINK

900 SOUTH AVE
Staten Island

STAT Medical Answering Service

224 W 35th St
New York

Suarez Systems

1025 Old Country Road
Westbury

SUPERIOR COMMUNICATIONS SVC

18 BRADLEY AVE
Staten Island

SupportMee, Inc

84 Astor St

TecDsign LLC

91 Refy Ave

The Phonemen

163-37 130 th Avenue
Jamaica

TRANSFAST Remittance LLC

40 Wall Street
New York

TRISYS INC.

215 RIDGEDALE AVE

TTS The Technology Store

2287 Route 112
Medford

VEP COMPUTER SYSTEMS INC

1470 MONTAUK HWY
Mastic

Verizon

556 Route 17

Verizon

15 Division St
New York

Verizon

55 Us Highway 9

Verizon - West Islip

420 Montauk Hwy
West Islip

Verizon Fios Brooklyn

1883 86th St
Brooklyn

VERIZON WIRELESS

NEWPORT CENTER MALL

VERZION WIRELESS

3250 RICHMOND AVE
Staten Island

Wired Up Technologies

325 Paul Place
West Hempstead

Wiretech Solutions

285 Laurel lane

ZIPTECH Integration

888 Seventh Avenue
New York

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