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Staten Island Flooring Articles

Don’t get flustered by hardwood flooring fails

Looking to install hardwood flooring? Highly rated hardwood flooring pros say improper installation, humidity and selecting the wrong wood can lead to problems.

What flooring material is right for my basement?

When choosing the right material for your basement floor, it’s important to choose something that has a low initial cost, is easy to maintain, and is durable.

Is an in-floor radiant heating system right for your home?

Radiant heat systems use fluid running through pipes buried beneath flooring to heat objects in the room, as opposed to heating the air as conventional systems.

How to fix a creaking floor

Dear Angie: Any suggestions on how to handle second-floor creaks under the carpet?

Angie's List In The Press

Staten Island Flooring Installers Reviews

A
"This was my third job with
Staten Island Flooring Installers Provider Name Locked
. All have been excellent. This one was by far the most challenging -- a bathroom, probably not remodeled since the house was built in 1920. The floor and ceiling beams, as well as wall studs were badly rotted. This was not meant to be a cosmetic make-over, but a response to an emergency. At the end, we not only had a total structural make-over, but a bathroom worthy of "House and Gardens."
Staten Island Flooring Installers Provider Name Locked
proprietor "
Staten Island Flooring Installers Provider Name Locked
" supervised the job with two of the hardest working guys I have ever seen. Both
Staten Island Flooring Installers Provider Name Locked
and the workers had a quiet confidence and were very pleasant to have in the house; they were actually cheerful in the midst of a difficult job. The job went on for a few days longer than anticiapted because of the disaster they found, but
Staten Island Flooring Installers Provider Name Locked
never charged me a dime over the initial quote. Because I share one of the walls with neighbors, they were complaining about the demolition noise and a few cracks on their side.
Staten Island Flooring Installers Provider Name Locked
and the workers responded with politeness and assurance that the cracks would be fixed, which they were. The neighbors were very happy. The entire operation, with ladies from the office ensuring efficiency at every stage, was as good as it gets. I have had workers in and out of my house since I bought it in 1980, but these were the best. I will definitely use them again.
"
A
"We did a lot of work to the house. It took over a month to complete. The crew was punctual and very pleasant.
Staten Island Flooring Installers Provider Name Locked
(the owner) was at the work site to manage the guys. There were no worries about getting ripped off."
B
"UPDATE:
Although I had some difficulties with this company, in the end, the company, for the most part, corrected the issues. The most important issue was that the basement floor was not smoothed before the tiles were installed onto the floor (as was originally promised). The supervisor cared about his company's reputation, and offered to pick up the tiles, smooth the floor, and
Staten Island Flooring Installers Provider Name Locked
the tiles back down again. When I mentioned that the tiles could be damaged if picked up, the supervisor promised to replace all tiles that were damaged. He followed through with his promise. In addition, one of the workers who originally worked in my house, apologized for not making sure that the job got finished.

The work went fine at first, related to the installation of the drain, pump, and wall. The workers paid attention to detail. They cleaned up well. The workers were courteous and did little extra things that showed they took pride in doing a good job, at least with the drain work (not with the floor). I have had no apparent leaks into my basement, except during tropical storm
Staten Island Flooring Installers Provider Name Locked
, where about a cup of water somehow by-passed the drain and ended up on my basement floor.

Now for the caveats. I was assured by the sales rep that although the floor was bumpy, the workers would see where the floor was bumpy and make it smooth before placing the tiles on the floor. The sales rep knew this was important to me and knew that I would not have done the job otherwise. Unfortunately, he failed to inform the workers of this!

So, after the drain and wall system was installed, the workers started to
Staten Island Flooring Installers Provider Name Locked
the floor down without any attempt at smoothing the floor first. When I tried to tell the foreman that I was promised the floor would be smoothed first, he said they don't do that. I told them that was my agreement and had to call the sales rep and get the sales rep to communicate his agreement, with me, to the foreman. When the foreman got off the phone he assured me that he would
Staten Island Flooring Installers Provider Name Locked
the floor down first, then check where the floor was not even, then lift up the tiles to smooth the floor. Big mistake.

After they put down the floor, I had to check where the floor was bumpy, which was just about everywhere! It would have made much more sense to smooth the entire floor first and then
Staten Island Flooring Installers Provider Name Locked
the tiles, that would have been "quality first." I doubt if it would have taken more than a few hours of labor and a few bags of patch.

So this was what the lead worker then started to do: he lifted up some tiles that were uneven and put down some concrete to smooth the underlying area. Then he proceeded to put the tiles right on top of the wet cement. This is absolutely wrong: the cement has to dry so that the tile sits on top of the smooth hard surface. If the cement is wet, the tile will sink into the cement right back down to the bumpy surface. I just showed some doubt in my voice about his method and he stopped doing that. He then proceeded to lift tiles in the worst bumpy areas, then smooth with cement and then leave it open to dry.

But now he would have to come back another day to let the cement dry. The foreman reassured me that they would definitely come back to finish the job and asked me to pay the whole bill, except for 500 dollars, which I would have to pay when they come back to finish the job. We set up a day for them to come back a few days later. Another big mistake, because they did not come back, nor did they call to reschedule; they just did not show up. 500 dollars appeared not to seem worth it for them to come back. I called
Staten Island Flooring Installers Provider Name Locked
a few times and left messages, but did not get a call back. I was very unhappy and disappointed with the uneven floor, and unfinished edges. In addition some tiles were starting to lift from their bases, after just a few months.

I now had my doubts that
Staten Island Flooring Installers Provider Name Locked
would do the floor right, and, because I was in the middle of moving, I did not have the time/patience to deal with them. I put some of the floor tiles back myself and went on with my life.

About three months later I got a call from Quality First, saying that I owe them 500 dollars. I said, politely, that the job was not finished as promised and I explained my disatisfaction. So the phone rep said that he would be willing to make an appointment for the workers to come back to me. I agreed on a date, but then I was told that I would have to pay the $500 first, and that if I did not, he could not finalize the date. Is this "reliability" or "con job?" I refused to pay before the work was completed. Then he tried to get me to pay at least 250 dollars to finalize the appointment.

At that point I lost my patience and demanded to speak to a supervisor. He then changed his mind and said that because of my circumstances he would get a supervisor to call me so that the supervisor can first check out the floor before workers do the work, and that I could schedule a day without first paying.

NOTE: As mentioned at the beginning, the company was concerned about its reputation, did what was promised, and apologized.
"
A
"First and foremost,
Staten Island Flooring Installers Provider Name Locked
is very responsive, attentive and a true professional. I sent him an email inquiry through Angie's List on Tuesday (5/10/11) and received an on site appointment on Saturday (5/14/11.) My bathroom could not be regrouted, due to the condition of the tiles (loose due to excessive moisture behind tiles.) As it turns out, the water stain on the kitchen ceiling is from the same bathroom. The wrought iron hand rail was not built into the wall studs, but screwed directly into the sheetrock. The weight and use of the hand rail has worn the sheetrock where the brackets meet the wall.
Staten Island Flooring Installers Provider Name Locked
recommends I hire an iron/metal specialist to cut off the existing brackets and weld on new brackets that line up with the wall studs. He offered to locate the studs for me with a stud finder. For the step threshold, he offered a creative solution that will fix the crack. I would hire him in a heartbeat in the future, because of the overall pleasant experience, his insight and the useful advice he provided.
"
B
"Overall, they were alright. The work in the basement was about $5000, and the backsplash work was about $800. I guess I would use them again in the future; the problem is that a year ago, several people that worked there were indicted in some mafia business."
A
"He coordinated the job with the plumber in his company, which was wonderful! The plumber took the radiator and the entire heating system out. He analyzed the problem correctly and put back the under flooring and flooring. The plumber came back and put the radiator back in and reinstalled the heating system correctly."
F
"Being told it would take only two days for all this work, it still isn't finished and that was a year ago. Crown molding wasn't cut with the proper tool so the seams are very visible. The balustrades were installed incorrectly so that the cuts show when they should not. You can still see the pencil
Staten Island Flooring Installers Provider Name Locked
on the banister which should have been removed. Some of the board on the floor were broken upon installation and left in place.
Staten Island Flooring Installers Provider Name Locked
spilled the top coat on the floor leaving spill
Staten Island Flooring Installers Provider Name Locked
.
Staten Island Flooring Installers Provider Name Locked
excuses these issues by stating that he still needs to do another top coat. He has not come to see the damage and probably never will. I would not let them back in my home under any circumstances.
"
A
"They were very prompt, always on time. I like they way they worked. They did an excellent job. I was really amazed at how good and professional they were. They answered all my questions in a professional manner."
A
"I used
Staten Island Flooring Installers Provider Name Locked
for this large job after they renovated my basement for $20,000. I found that they were dependable, friendly and the quality of the work they do is so good, its worth every penny. I knew they could handle a huge job so I hired them to renovate this home. They were great to work with every step of the way and I would use them all over again. I would encourage others to use this company because they are so wonderful to their customers and their work is out of this world."
B
"The work was very extensive and this company did an excellent job. We were very satisfied with every aspect of the project. The follow through with this company was great. They also made sure to come back and correct any problems immediately. I was pleased with the service and I would recommend them to anyone."

All Flooring Installers in Staten Island, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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View locations from page 2 of Staten IslandFlooring Installers

BUONO FLOORING CO

128 Shotwell Ave
Staten Island, NY

CAPITAL FLOORING

4089 HYLAN BLVD
Staten Island, NY

CASALE TILE & CO

1736 RICHMOND AVE
Staten Island, NY

Classic Tile Inc

30 S Bridge St
Staten Island, NY

Clean Sweep Contracting

78 Gwenn loop
Staten Island, NY

CRAFT MASTER BUILDERS

4300 Hylan Blvd Ste 5
Staten Island, NY

CUSTOM FLOORING WORK ROOM INC

74 LONG DALE ST
Staten Island, NY

DANIEL JOIA FLOOR SANDING & REFINISHING

241 CLAWSON ST
Staten Island, NY

Decorating Den Interiors

198 Chelsea St
Staten Island, NY

DESIGNER HARDWOOD FLOORS

58 TUTHILL RD
Staten Island, NY

Designer Hardwood Floors

58 Todt Hill Rd
Staten Island, NY

Devine Carpentry Crafts

Staten Island, NY

DINO GENERAL CONTRACTING

450 VICTORY BLVD
Staten Island, NY

DRUM POINT INDUSTRIES

85 Notre Dame Ave
Staten Island, NY

EASTERN EPOXY SEAMLESS FLOOR

241 GREEN VALLEY RD
Staten Island, NY

EASTERN SEAMLESS EPOXY FLOOR

PO BOX 90217
Staten Island, NY

ENERGY SAVING HOME IMPROVEMENTS

165 VASSAR ST
Staten Island, NY

FAMOUS DAVIDS WOOD FLOORS INC

6 TREMONT AVE
Staten Island, NY