Schenectady Home Security System Articles

Sample Reviews

A

Rating
We installed
Schenectady Home Security Companies Provider Name Locked
's wireless security system ourselves a couple years ago and love it! Sensors were very easy to install. Any time we've had questions or issues, we have always gotten fast and friendly customer service. Their central station monitoring is always great with any smoke alarms or security alarms we've had questions on. Have no complaints what-so-ever.
- Jessica C.
A

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Estimate: very professional, informative visit. the best was NO PRESSURE. I got an estimate from a big company and there was BIG TIME pressure, So, I immediately felt better about
Schenectady Home Security Companies Provider Name Locked
, they don't have to pressure.

It was 2 weeks before they could schedule . They must be busy! I know why, the 2 guys that did install were fantastic!!

They cleaned up as they worked, left my house spotless.

Answered all my questions, they did not rush thru the job.

I HIGHLY recommend this company.
- Donna S.
B

Rating
The initial contact process with the company was tough. The agent that was assigned to us only works Eastern hours and this severily limited the window we had to try and contact him each day. There was several days of phone tag, and emails back and forth trying to get in contact which was not ideal. It took a week for us to eventually get the agent live - and another week to work out how to get the system shipped to us. Despite telling
Schenectady Home Security Companies Provider Name Locked
we were in California, they still frequently called at 5am Pacific time (8am Eastern) trying to reach us and woke me up a few days in a row, because once I returned the call a few hours later, it was their afternoon and it was impossible to reach them - you just kept getting voicemail.
We were given a guaranteed ship date by
Schenectady Home Security Companies Provider Name Locked
- but in fact the shipment wasn't sent until 3 days after they said it would ship , and arrived later than we were told it would arrive by. We'd specifically booked airfares to our new home interstate to install the security system, which didn't arrive until after we'd flown home because a) it was shipped 3 days later than promised and b)
Schenectady Home Security Companies Provider Name Locked
promised to send it NextDay (I spoke to the CS agent 3 times in a single day to ensure it went NextDay and he committed that it would and he'd call me back once the order was processed but I never heard from him) and actually sent it ground so it took an additional 3 days to arrive.
So from when we ordered it, to when we got our hands on it - it took about 3 weeks.
The system was extremely easy to install, and we've been happy with the apps and web portal - but we had 1 faulty sensor which caused the alarm to go off at 5am the first night we had it on and the Police to arrive, but this shows that the people at the monitoring center are doing their jobs, even if the sensor was faulty. The customer service team was really helpful in assisting us to deactivate the faulty sensor and get the system configed properly.
We will continue to use
Schenectady Home Security Companies Provider Name Locked
because the system itself is good, but the initial customer service leaves a lot to be desired.
- Amber B.
A

Rating
Front Point Security provided all information including the upfront quote and other information related to the process. Once I received my alarm and tools, the self set up was easy and the representatives at Front Point Security was helpful with every step to ensure that the alarm worked and was set up properly. There was extra tape and a sensor needed. I was only charged for the extra sensor which was expected, but everything appears to work great. The upfront cost is a little expensive, but I paid it due to knowing that my home is more secure. The monthly cost is average for a security company. Overall, I am a very satisfied customer. By the way, I love the extra features that I can control remotely. Makes life much easier.
- LOreal F.
F

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The original representative was fine as was the initial installation. The problem with
Schenectady Home Security Companies Provider Name Locked
is always the service after the installation. They could care less whether your system operates as long as they get their monthly fee. I have had two service calls in the last thirty days. In both cases they could not schedule a service call for a week from the date of the call. In the first instance it didn't matter because the system was operating. The last call for service however was on 9/18/2014. They had an opening on 9/25, but I get off at 2pm and they are not willing to schedule a call between 230 and 5pm, only between 12-5 pm, with no guarantee of an arrival time. The techs are good when you can get one. The phone personnel vary from excellent to pathetic. My current problem is that the system cannot communicate with the central office. The technical representatives tried to blame it on cell tower outages until I checked the wireless panel at their request and found out that the wireless trouble light was not on. As a result of this failure my house is unprotected in the event of a break in except for the siren. As far as Pulse goes they do not monitor that per their representative, so for security purposes it is essentially useless. Lest you think this is an over reaction to a short term relationship, I would like to add I had
Schenectady Home Security Companies Provider Name Locked
for ten years prior to changing to
Schenectady Home Security Companies Provider Name Locked
. Their service then was as poor as it is now, with the same time frames to get a tech to my house. In an effort to resolve this I spoke to the "Corporate Relations Department" which did me no good whatsoever. I was also told that as a USAA member they try to get service to us faster. That definitely has not been my experience. I told all the customer service represent if I told them if the system still would not communicate by October 4, I would pay the penalty and they would be removing the system.
- Michael T.
A

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Schenectady Home Security Companies Provider Name Locked
came by to set up the home security system in my new home. He was very professional and informative. Overall it was a great experience and I will be referring them to friends and family!!
- Bryant M.
A

Rating
After a phone call describing our needs, the kit arrives at the door. We assembled it on every window and door to the house. The system tracks motions and door/window openings/ closings. When activated, security will be called if unexplained opening/closings/movements occur.
- KAREN H.
A

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Schenectady Home Security Companies Provider Name Locked
has been great from initial phone call throughout project.
Schenectady Home Security Companies Provider Name Locked
has been the primary contact and was instrumental in consulting on the right home security system for our home. We are completing a remodel and had the opportunity to consider a hard wired system. My criteria was to find a local company that provides product, installation, service, and monitoring. Too many issues with DIY systems or National monitoring services.
Schenectady Home Security Companies Provider Name Locked
was chosen after speaking with three additional providers.
Schenectady Home Security Companies Provider Name Locked
is patient, comprehensive, professional, and very knowledgeable. I never felt pressured or pushed in any direction.
Schenectady Home Security Companies Provider Name Locked
, one of their technicians, was also patient, insightful, and provided great service. My decision came down to
Schenectady Home Security Companies Provider Name Locked
and one other company--both were priced competitively for our application. My concerns were heard and
Schenectady Home Security Companies Provider Name Locked
provided me with the options that were most efficient and effective for our application and I have piece of mind knowing our home is protected both adequately and comprehensively. I would recommend contacting
Schenectady Home Security Companies Provider Name Locked
if you are in the
Schenectady Home Security Companies Provider Name Locked
for anything security related to your home or business.
- jill K.
A

Rating
Schenectady Home Security Companies Provider Name Locked
initially came to the house and provided a free estimate.
Schenectady Home Security Companies Provider Name Locked
meeting with similar companies, we relied on the reviews from Angie's and selected
Schenectady Home Security Companies Provider Name Locked
. We were not disappointed. He and his crew were thorough, honest and efficient. They showed up on time and performed the work while staying within the original budget. More importantly, after the scheduled installation was completed successfully and paid for, they CALLED ME to schedule another visit at no cost in an attempt to fix additional preexisting problems with my system. They returned and provided trouble shooting which determined why I have been having other problems with my system for years! This was above and beyond their agreement because
Schenectady Home Security Companies Provider Name Locked
wanted to make sure he had done everything possible to have my security system in the best working order over and above the camera replacements.
Schenectady Home Security Companies Provider Name Locked
and his crew are outstanding.


- Don W.
A

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We called on Saturday to add an additional motion detector in the garage to the security system in the house. A 9/12 date at 9 AM for the installation was made. The installer showed up on time, installed the motion detector, tested it and added it to the existing
Schenectady Home Security Companies Provider Name Locked
system. The cost was considerably lower than we had been told when we called to order a new detector.
- Benjamin G.
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All Home Security Companies in Schenectady, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 quality septic & drain

2503 Duanesburg Rd
Duanesburg, NY

ADT Albany

5 Pine West Plz # 510
Albany, NY

ADT Schenectady

1311 Nott St
Schenectady, NY

ADT Security Services, Inc

ROUTE 9 BOX 1407 STE 3
Clifton Park, NY

AK Security Solutions

29720 Quinkert St
Roseville, MI

AM / PM Roofing

all of ct
Schenectady, NY

Ambrose Electric Inc

790 Watervliet Shaker Rd
Latham, NY

Appolo Heating Inc

868 Burdeck St
Schenectady, NY

Best Medical Alert LLC

8310 Allison Pointe Blvd
Indianapolis, IN

CENTER FOR SECURITY

1604 ROUTE 9
Clifton Park, NY

Consumer Choice Security

Los Angeles, CA

CREATIVE STONE WORK BY STONE WALL MASONRY INC

140 HILLCREST AVE
Schenectady, NY

D & T SECURITY

PO BOX 2351
Schenectady, NY

Doyle Security Systems Inc

792 Calkins Rd
Rochester, NY

Dragons Electric

3413 State St, #121
Schenectady, NY

Father & Son Home Improvements

114 9th Street
Saratoga Springs, NY

FrontPoint Security

1568 Spring Hill Rd.
Mclean, VA

Gatekeepers Alarm

PO Box 474
Pleasant Hill, MO

HART ALARM SYSTEMS INC

514 4TH STREET
Watevliet, NY

Hire Her Home Improvement Inc.

P.O. Box 742
Mohegan Lake, NY

INTERCOUNTY SAFETY SVC INC

1537 ALTAMONT AVE
Schenectady, NY

INTERNATIONAL BUILT-IN SYSTEMS

14 Interstate Ave
Albany, NY

Joseph P Mangione Inc

75 Chruch St.
Saratoga Springs, NY

Joseph P Mangione Inc

187 4th St
Troy, NY

JPH Property Solutions, LLC

1121 McClellan Street
Schenectady, NY

Lifenet Alert Systems LLC

15 Bryant Ave
Roslyn, NY

LifeShield Wireless Home Security & Automation

2021 Cabot Blvd W.
Langhorne, PA

Link Home Security

3293 Harrison Blvd
Ogden, UT

M & C Electric

Clifton Park, NY

Morris Wiring Service

4 Spring Landing Blvd
Wynantskill, NY

Nolan's Art LLC

Glens Falls, NY

On-time security services inc.

1Madien lane
Bronx, NY

pielab

Schenectady, NY

Priority Connections

3 Computer Drive West Suite 119
Albany, NY

Protect America Home Security

3800 Quick Hill Rd
Austin, TX

Protect Your Home

3750 Priority Way S Dr
Indianapolis, IN

RICHARDS ELECTRICAL INC

51 HARMON RD
Schenectady, NY

ROYAL ALARM SVC

162 E GREGG RD
Schenectady, NY

SafeMart

522 W Bertrand Ave
Saint Mary's, KS

SCHENECTADY SECURITY SYSTEMS

51 HARMON RD
Schenectady, NY

Secure Image Systems LLC

39 Valley Stream Rd
Nassau, NY

Security One

11601 Wilshire Blvd
Los Angeles, CA

SimpliSafe Home Security

1035 Cambridge St
Cambridge, MA

Socket Doctors

4850 Golden Parkway
Buford, GA

Stone creek electric LLC

396 silver spur rd west
Purling, NY

SYMMETRY THE TECHNOLOGY CO

6 OLD ENGLISH RD
Slingerlands, NY

TIME WARNER

1021 HIGHBRIDGE RD
Schenectady, NY

Towne TV-Audio & Appliance

3125 Carman Rd
Schenectady, NY

VILLAGE DODGE INC

819 ROUTE 66
Hudson, NY

WOLFE SECURITY

136 ERIE BLVD
Schenectady, NY

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