Salem Countertop Installers

in Salem, NY

Sample Reviews

A

Rating
Overall the GT experience was good. I didn’t like the sales part. While the sales reps were very nice and personable, it felt very much like a used car sale pitch. The whole “you can only get this price today” and “…this color is discontinued so it’s at a lower cost…” it was all very cheesy. No price sheet was shown, so you could not really know how much per sq ft you are paying for to compare with.



The dirty secret of GT: If you measure your kitchen countertop yourself, the sales rep will come up with a totally different number. Prepare to have 5 to maybe 15sq/ft for large kitchens added to your number. They are adding in the front lip of 2” to every surface and sides where a
is. It added up to almost 10sq ft for my kitchen making about the same price as solid granite.



I only went ahead with it because I was in a hurry because I need to sell my home. I didn’t want any lengthy messy demo either.



The measurement and install team was very good, they really know their stuff and installed very well! 4 hours and they were done, new counter! It really does look great!



Advice, do your homework before having the home consultation team over and prepare to pay more than you thought per sq ft if you measured. Ask to see a price sheet. Oh yea, I’m glad I went with their granite sink (
), wow awesome!










- Jeff B.
D

Rating
They measured and cut the countertop. Came to install and drilled hole on site for the
sink and was positioning the faucet to drill its hole. Installer called my wife in to position the faucet and asked my wife if the location would work for clearance of handle and medicine cabinet. It looked to clear the medicine cabinet so he was ok'd to proceed. The
was not in its position. We were to install the
and faucet later. When I came home appx. 30 minutes after the installer left, I placed the
and faucet in the granite top and right away questioned whether the water when turned on would even pour out into the bowl. I called the installers phone and he said he didn't have time to talk but he thought the water should shoot out enough into the bowl. I proceeded to install the bowl and faucet. After turning on the water it was only inside the
by one inch (barely in the bowl). I then started looking closer and the
hole was drilled off center of the slab by nearly a 1/2 inch and away from the water source. The next morning I again called the installer and he said he was busy and couldn't talk. Later that day Solid Granit Soutions called me and said their installer said I was harassing him. I explained the problem with the top and they said the installer put it where my wife instructed him to. After multiple conversations with SGS and at no avail the owner came out and looked at it. He agreed the top was drilled a little off but would not replace the top. He did offer to oval out the hole? He also suggested we buy a different faucet? We paid $250.00 for the countertop and I offered to make a new template, layout the holes myself, install the new top myself and give them another $100.00. He said he would make it for $150.00. I couldn't believe it.! I didn't feel I should be paying anything. I chose to pursue another granite business. I would not recommend this company to make a door stop.
- JOSEPH B.

Salem Countertop Installation Articles

Countertop Installation reviews in Salem

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Rating
He was very courteous, and very professional. He and his crew did a very efficient and wonderful job of the work. They cleaned up pretty well, and were on time. Couldn't have asked for nicer people to work with. We love our new counter tops. This is a really top notch company to work with.
- Janice W.
A

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Salem Countertop Installers Provider Name Locked
and all of his employees were wonderful to work with! They were extremely professional, pleasant and helpful. The estimate was very reasonable and easy to obtain. I met Radu at their granite supply place and picked out my own slabs of granite. Radu made some excellent suggestions that ended up making the project much better. On the day of installation, they arrived on time, were very skilled and provided great quality. I am thrilled with the outcome! I highly recommend
Salem Countertop Installers Provider Name Locked
to anyone. They are top notch!
- Kristin P.
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Granite counters have become an inexpensive way to add beauty and utility to the kitchen, and
Salem Countertop Installers Provider Name Locked
came through with a real nice granite installation that was easy and without hassles (unlike my horrible experience with the lurid and incompetent Empire Stone people). Every detail went right: they picked up the phone, they scheduled at a time and then showed up at the time scheduled, the scheduler conducted himself professionally and competently and made the careful measurements needed for a successful install, the installers showed up on the day scheduled at the right time, and without any mistakes or hassles, correctly installed beautiful counters. Included in the work was a decent quality gauge steel sink and drilling the correct number of holes in the correct place for the faucet. Perhaps you might think, "Oh, this is just de rigueur, anybody can competently install a granite
Salem Countertop Installers Provider Name Locked
." You're wrong! Every detail that
Salem Countertop Installers Provider Name Locked
people got right, the aforementioned Empire Stone people managed to mess up.
Salem Countertop Installers Provider Name Locked
made what could have been a difficult experience seamlessly easy, and for that I'm very grateful!
- Paul G.
A

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I've worked with
Salem Countertop Installers Provider Name Locked
Jacops (owner) in the past. He fixed a crack in an old
Salem Countertop Installers Provider Name Locked
countertop. So when I was in the
Salem Countertop Installers Provider Name Locked
for new countertops I did not hesitate to use
Salem Countertop Installers Provider Name Locked
. The service I received was impeccable, professional, timely, friendly and supportive. I would highly recommend
Salem Countertop Installers Provider Name Locked
to anyone thinking of updating their countertops. I especially appreciated the one on one service I was provided, including phone calls, e mails and a very sweet gift from
Salem Countertop Installers Provider Name Locked
with the installation of my countertops. The Silestone Quartz I choose, Zynite, looks absolutely beautiful in my kitchen. Once again, I highly recommend this company!
- Robert C.
B

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We were delighted with the results. The counters are beautiful and so safe and durable. They always look brand new - and it's been 3 years. The installation was very well done. A few problems I had were remedied. The workmen were wonderful people - and the salesmen too. The workmen returned twice, and would have kept coming until I was satisfied, and I am very pick-y. I am considering using this product in my bathroom next. I love them.
- Linda C.
A

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I selected Planet Stone based upon reviews on Angie's List. I am very happy with the results. My kitchen looks great. I used
Salem Countertop Installers Provider Name Locked
for the countertop and backsplash. The bathroom and fireplace were done in pre-fab black granite. Both turned out much better than I would have expected.
Salem Countertop Installers Provider Name Locked
did the bathroom and fireplace and he was terrific!! The "B" in punctuality is because on one of the days they were supposed to be here they never showed up and I never received a phone call. When I finally called then they told me they left a message at the wrong number. My next project will be my master bathroom and I will definitely use Planet Stone again.

- ROCHELLE T.
D

Rating
Not well, with the following list of issues:
Poor communications
Poor install measurements
Shoddy and sloppy install with heavy sliicone use
Major joint in very conspicious area
Backsplash did not cover the previous backsplash leaving a 1/2 inch gap
Left water leaking into basement
Dishwasher was not remounted

- Lucy R.
A

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Salem Countertop Installers Provider Name Locked
has an excellent design sense and he helped us pick out a beautiful slab of granite, from which he cut the countertop pieces to perfectly fit our U-shaped kitchen counters. Fitting the counters and countertops into a 60 year old house that isn't exactly square anymore was a challenge. The seams in the granite are almost impossible to find, and the counters are exquisite.
Salem Countertop Installers Provider Name Locked
and his installers are true craftsmen.
- Vernon E.
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All Countertop Installers in Salem, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ADK Construction and Electric

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Buccheri Plumbing

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C & G CONSTRUCTION COMPANY

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CainCo Construction LLC

3 Echo ln
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Canzeri Construction

10 Myrtle Ave
Cambridge, NY

CLD Custom Carpentry

169 stone mill rd
Hudson, NY

Coastal Custom Wine Cellars

2405 Orchard Crest Blvd
Manasquan, NJ

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles, CA

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Down Under Faux

36 Prince Street
Red Hook, NY

Dsl Woodworking

Poughkeepsie, NY

Dymling + McAvoy INC

Po Box 820
New Lebanon, NY

E & M Construction

443 Wilson Hill Rd
Hoosick Falls, NY

Ed Herrington Inc

312 White Hill Ln
Hillsdale, NY

First Class Remodeling Inc

36 Mountain Pass Road
Hopewell Junction, NY
Salem Zip Codes

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