Rochester Water Softener Installation And Repair Articles

Sample Reviews

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Salesman was referred through Home Depot free water test. He was professional and not pushy. The system is a lot more expensive than a traditional water softener but we decided it was what we want. Installation was on time and professional.
- Nancy F.
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Moved to a new house and the water was yellow and stinky due to rust and hardness. Called
Rochester Water Softener Companies Provider Name Locked
and despite the owner being on vacation, they still took immediate action and had a rust remover and water softener installed within a few days. We’ve had water softeners in the past but
Rochester Water Softener Companies Provider Name Locked
has proven to be the best by far! Our water went from yellow and nasty to the best water we've ever had. I can personally attest that there is a BIG difference amongst water softeners and
Rochester Water Softener Companies Provider Name Locked
systems are AMAZING! I would give them my best recommendation not only for a superior product but also for professionalism and excellent customer service.
- Nicholas S.
A

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Plumbing work performed was excellent. All hookups very neat; tested existing regeneration cycle line for leaks and open flow of water. Very through. From the time we contacted them they were very cooperative in answering all questions and explaining product. We chose a rental unit for budgetary reasons and all the work performed was very timely and professional.
- Jan K.
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Rochester Water Softener Companies Provider Name Locked
has extensive experience working for another company before startiing his own busniess. We visited his workshop where he explained how the softeners work and answered all our questions. He promptly scheduled a time to look at our installation site. After analyzing our situation he suggested that we use the softener on our hot water lines only because the installation site was in a finished basement with no easy access to cold water lines. He ran special electrical lines and water lines to and from the water softener. He also installed a check valve on the backwash system. All this work was neatly done and he cleaned up after the work was complete. We are happy with his suggestion to use the system for hot water only. No other company had this suggestion. We are also glad that we can use the cold untreated water on our indoor plants, garden and swimming pool. We would definitely use his service again.
- Steve T.
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Sales and installation representative were extremely professional. The contract was clear, as well as, the terms. I am satisfied with the customer services and the product service.
- Tiwanna H.
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From the first phone call I made, through the initial consultation in my home from
Rochester Water Softener Companies Provider Name Locked
, to the installation of the equipment, this was one of the most professional and friendly purchases I haave ever made. The price and the warranty was outstanding. I am so impressed that all materials are manufactured in the USA, and I look forward to thoroughly enjoying my new "soft" water for years to come! Hopefully I will see a decrease in the amount of water and supplies that my appliances will use.
- CAROLYN H.
C

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The installation and responsiveness was very professional. The installer,
Rochester Water Softener Companies Provider Name Locked
, took time to use all copper/brass fittings since that is what our piping is. He took pride in doing an exceptional job. After a few days, we noticed the water had an off odor to it. I couldn't pick up the smell, but my wife could. We asked about it and Butler quickly came out and brought an replacement resin tank to see if that would address it. It didn't. They brought ANOTHER resin tank out. This time, without the carbon filtering media. We still had the odor. It was strong enough that my wife couldn't drink it, make coffee with it, etc.
All of the customer service and response time by
Rochester Water Softener Companies Provider Name Locked
, the office scheduler, and the installation/troubleshooting team was exceptional.
Since we could not seem to correct the issue regardless of what was tried, I contacted another supplier of water softeners and had them come and install a unit. The smell was gone. The water was soft. I can only assume it was a bad batch of resin...or a unique composite that my wife could detect.
This is where the story changes: I contacted Butler to tell them we had replaced their unit and why. I asked them to come pick up their unit and to refund $1100. I didn't request a complete refund since I knew they had incurred expenses with the replacement resin tanks. I kept calling
Rochester Water Softener Companies Provider Name Locked
asking if they were going to accept my offer. She assured me that the owner, Art
Rochester Water Softener Companies Provider Name Locked
, would call me back. I then called/emailed every 3-4 days for the next month. I was told that Art was: In a meeting, not available, on a conference call, in Columbus in a meeting, etc. I gave up. On 7/29/14, I contacted Angie's List to get help. The folks at Angie's List were outstanding. On 7/30/14, the day Angie's List contacted
Rochester Water Softener Companies Provider Name Locked
, Art called me to apologize for "letting things slip through the cracks."
He said my request for a refund of $1100 was very reasonable and that he would have
Rochester Water Softener Companies Provider Name Locked
call to schedule a time for picking up the unit. That happened the next day, 7/31. However, you guessed it, NO REFUND. :-(
I called the office and spoke to
Rochester Water Softener Companies Provider Name Locked
on 8/12/14. She was shocked to learn that I had not received the check since she has prepared it for Art's signature on 7/31. She promised to check on it and call me back. She did within the hour, to tell me that Mrs.
Rochester Water Softener Companies Provider Name Locked
had secured a Cashier's Check and she was going to drive across town NOW to bring it to me. She did.
My summary: The staff of
Rochester Water Softener Companies Provider Name Locked
is professional and responsive. They know their business well. However, the owner is clearly lacking in professionalism and responding to the requests of customers. I hope this review is helpful for both prospective clients AND
Rochester Water Softener Companies Provider Name Locked
.
- DAN P.
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We recently purchased a new home that was a foreclosure. The previous owner had a water softener that was still sitting in the mechanical unit, but I wasn't sure how long it had been sitting inactive, etc. I called
Rochester Water Softener Companies Provider Name Locked
to find out about the unit and found out that it was a rental unit that was never returned.
Rochester Water Softener Companies Provider Name Locked
who is in their service department helped me understand a lot about the unit and forwarded me to someone else that helped me get the rental unit setup for me to be billed for it which is around $26 per month. Anyway, they were kind enough to have someone come out to check out the unit and make sure its operating correctly and clean the brine tank out as well. They normally do not do that, but since the unit was in the house already and had not been in use for quite some time, they made a one time exception for me to send out a technician to look it over. I appreciated it even more because when the technician came out, I learned so much more about how the water softener unit works, etc. But the most important item is that he showed me that the water wasn't even turned on to the unit which I would not have known to do. They really did go above and beyond. They have a great Saturday salt sale, buy 5 bags get a 6th free. I believe its $6.95 per bag. It was a pretty positive experience over all.

- Jeffrey L.
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Waster filer was work was ok, water was somewhat ok after
Rochester Water Softener Companies Provider Name Locked
Unit never worked again - was working fine before service, after service never worked again. Called Abacus a number of times, no answer and no call back.
Ended up doing some study work on
Rochester Water Softener Companies Provider Name Locked
units and installed one myself
The water filter had to be replaced the following year, turns out it was way undersized for the iron content we have.
- Shane K.
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I called after seeing a Big Deal on Angie's list, and
Rochester Water Softener Companies Provider Name Locked
came out the next day to show us what was available. He explained that the Deal was for the bottom of the line product, which was OK, but that the next model up was much better. I didn't feel that it was a bait-and-switch thing, though, because the Deal clearly stated that it was a very basic system and that the money could be applied to an upgrade. We arranged for installation two days later and it was done. The only problem was that after the installation, the installer said someone needed to come out to check his work, and apparently something needed redoing and it took a while. But it has been working fine in the week since it was installed and so far we are very happy with it.
- Glenda W.
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All Water Softener Companies in Rochester, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Affordable Handyman Service

9 Datewood Drive
Rochester, NY
Out of business

Anderson Water Systems Inc

79 Saginaw Dr
Rochester, NY
Additional dbas - anderson co, anderson heating & air, anderson power.

Beyond Hardware True Value

2155 Penfield Rd
Penfield, NY
Beyond hardware is a complete home center carrying over 70,000 products in the following...

Boston Standard Company

77 Park St
Boston, MA
Boston standard is your local, expert install & service company for all things plumbing,...

Culligan Water Conditioning of Rochester NY

1475 N Clinton Ave
Rochester, NY
Culligan is the world’s leading water treatment company. for over 75 years, culligan has led...

Dennis Manning Pool Center

1226 Fairport Rd
Fairport, NY
Additional email - mprinsen@manningpoolcenter.com. additional dba - chipdens pool center inc....

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN
Directbuy of indianapolis is a great connection for those who prefer mid to high quality...

DrinkFromTheRock.com

7181 Eagles Perch Dr
Jacksonville, FL
We specialize in providing quality services to our customers. we offer complete water...

Environmental Testing and Research Laboratories, I

60 Elm Hill Ave
Leominster, MA
Etr laboratories in an analytic laboratory with a broad range of commercial, industrial and...

Gissin Brothers Plumbing

PO Box 17219
Rochester, NY
Gissin brothers is a company based on offering affordable home services and repairs with...

Halco

865 County Rd 6
Phelps, NY
Halco is a highly-accredited, national award-winning contractor, based in phelps, ny. we...

Honey Do Handyman Services

1217 Majestic Way
Webster, NY
Can handle all size jobs one call does it all

Isaac Heating & Air Conditioning Inc

180 Charlotte St
Rochester, NY
Family owned & operated. award wining. additional emails - zwestmiller@isaacheating.com,...

Kiley & Sons, Inc. A Full Service Plumbing Company

320 S US Hwy 27/441
Lady Lake, FL
Plumbing professionals

Leclaire-Fleming Plumbing And Heating Services, In

925 Maple St
Rochester, NY
We are a full service plumbing and heating company that has served the greater ny region for...

Lifetime Stainless Steel/Quality Water Services

7387 State Route 96
Victor, NY
Mobile service available

Lynch Plumbing LLC

191 Champion Ave
Webster, NY
•sales, service, and installation •drain cleaning •water heaters •tankless water...

Mr Rooter Of Rochester

195 Dewey Ave
Rochester, NY
Additional email - kaubry@mrrooterrochester.com. additional dbas - jo to moe corp, mr rooter,...

Narrow Path Plumbing LLC

3198 Old Winchester Trl
Xenia, OH
We have six employes. we accept cash and checks for payment.

PAUL LENT CONSTRUCTION

3716 WALWORTH RD
Marion, NY
Paul lent construction is a general contractor and has been in business for over 15 years. ...

PTS Plumbing, Heating and AC

239 Shawnee Dr
East Stroudsburg, PA
Providing all areas of the poconos with good reliable plumbing, heating, and ac service.

Quality Filtration

974 Dodge Road
Getzville, NY
Quality filtration is a water treatment company. their mission is to give the consumer,...

Rocity Assets LLC

PO Box 1395
Webster, NY
Rocity assets llc provides commercial and residential services in many areas. we have put...

Russell Plumbing & Home Services

30 Rochester
Rochester, NY
Russell plumbing & home services is a family owned and operated company that strives to bring...

Smart Home Products

2117 Buffalo Rd
Rochester, NY
Smart home products is a corporation that strives to bring intelligent, money saving,...

Watercure USA

4710 Schurr Rd
Clarence, NY
We have been doing residential and business water treatment since 1986. we can service almost...

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