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"We have three TV's set up. We have one DVR and two regular boxes. I don't like the number of channels we get and we can't get the channels that we" want because it is part of a different more expensive package. The guy was very nice, very good, very polite. That's not the company, that's the guy. I will continue using them because we don't have that many choices out here.

-Tammy R.

"They came last sat to connect my service. When they came out they told me there was something wrong with the pole. They told me to call and someone would come out" on monday. When I called on monday, they told me they would not come out for 2 weeks. I told them that was unacceptable, I spoke with a supervisor and was told that someone would call me back in an hour. After 3 hours I called back and they told me they had scheduled me for this Friday, that was unacceptable. I spoke with another supervisor, and was told I would be called back in a couple hours, I have not been called back 24 hours later.

-Belinda K.

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Local Articles in Rochester

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

satellite dish
TV Service - Satellite

Are you planning to install a satellite dish at your home? It can be hard to determine which company to hire. Consider the following tips for hiring a provider.

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TV Repair, TV Sales, TV Service - Cable, TV Service - Satellite

The digital TV transition Feb. 17 sets a precedent

Angie's Answers

Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
If you would like to see some Angie's List search results for handymen in your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer.
You can also reach us at memberservices@angieslist.com or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K

Satellite Tv reviews in Rochester


My husband can get channels that don't have any commercials and they have HD. It's a satellite service rather than a cable service. My experience hasn't been long enough. We have to stick with them for 2 years, you have to sign a contract. That's the only negative thing I don't like.
- Charlotte J.

He answered my original email promptly and arranged a time to meet soon thereafter. He was very professional, courteous and pleasant to work with in every encounter, whether email or phone. He had great follow-through -- when he said he would look into something, he did. The work he did looked nice -- little details like matching the cable to the color of the wall behind it -- and he cleaned up everything afterwards like he'd never been there. He moved a cabinet with obvious care and attention, and moved it back to its original spot. We work at home, so he was careful to tell us when our Internet service might need to go down, for how long, and then restored it quickly. He showed us how to use our new machines, the overall (Comcast) remote as well as how/when to use the other remotes (everyday watching uses just the one Comcast remote; playing music or watching a dvd uses others ). Everything works so well now and the tv and sound are quite amazing. Kirill is one of the best service people we've dealt with and we are very glad to have found him on Angie's List.
- Pia F.

Rochester Satellite Tv Providers Provider Name Locked
on Friday at noon to check on a price to install an outdoor TV antenna -
Rochester Satellite Tv Providers Provider Name Locked
said he could be at my home at 5:00PM to check the work done. He arrived on time and quickly recommended to put an antenna on the roof, come down with the coaxial cable behind a gutter to make it invisible and transition horizontally to my splitter box on that same wall.
He recommended using an amplifier to maintain a good signal quality in each 4 rooms. Price was $360 for all this.
Work took about 2 hours and I now have all the channels in nearby
Rochester Satellite Tv Providers Provider Name Locked
He did a very good job and was very professional.
- Benoit P.

I have recently received a threatening letter from a collection agency through Angies List. They have suggested that they are going to take me to court and
Rochester Satellite Tv Providers Provider Name Locked
me. It is down to the point they are harassing me at all times of the day, even late at night. This is not acceptable, I called them to discuss the issue and after a heated debate they turned round and said just
Rochester Satellite Tv Providers Provider Name Locked
the company. This activity and response is totally unprofessional and rude. I have never dealt with anyone so degrading.

Please don't let this company take anyone else for a ride and have the experience that I have been through.
- Mary C.

I'm having trouble with them. I have a different company now and
Rochester Satellite Tv Providers Provider Name Locked
still has been taking money out of my bank account. I got rid of them and a storm came because we didn't have cable for a whole week. I told them we got sick kids at the house and they didn't care. They been taking money out for the last eight months, and I can't get it back. I showed them I have Comcast now, but I'm never going to get that money back. They sent me a big box, I've got to pack up their equipment and send all the stuff back to them. I'll never ever get them again. The bank closed the account and they can't get it out now. Every time it's raining or there's a storm, the TV goes out. They don't care and aren't concerned about people.
- Alma W.

He had to work in a difficult location. We had been told it couldn't be done but he did it. He was pleasant to have in the home and did an all around great job. Cleaned up very well after the work was finished also. Very neat and respectful of our home
- Marcia A.

I signed up with them so to speak over the phone. They tell me, I know that our conversation was that we had a one year contract. I was there and I would never sign a two year contract. They gave me a great deal. It was a one year contract and they said that I had a two year contract. This was over the phone. They sent me a bill after I cancelled them for over $200 saying that I cancelled the contract. That's the reason they can't even ring my door bell.
- Karel H.

Rochester Satellite Tv Providers Provider Name Locked
installer telling me to
Rochester Satellite Tv Providers Provider Name Locked
because they will not repair damage.
Video Link to dropbox.
customer complaint about
Rochester Satellite Tv Providers Provider Name Locked
damage done to my home.
Rochester Satellite Tv Providers Provider Name Locked
I have a DirecTV damage claim that has been approve by DirecTV local field tech
Rochester Satellite Tv Providers Provider Name Locked
. But I cant get DirecTV to pay for the repair cost. damage claims wont even call me back. tell this day I still have water leaking from my roof into my garage because DirecTV installers install my dish in the wrong place and never sealed the screws or the holes left on my roof. Causing $2250.00 in water damage. This claim has been on going since June 24 2015.
Rochester Satellite Tv Providers Provider Name Locked
refuse to repair any damage. Have been a loyal customer since 2009. I will never again have DirecTV as my satellite provider again. I WOULD LIKE THIS DAMAGE REPAIRED.
- todd P.

Satellite Tv Providers in Rochester, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AK Security Solutions

29720 Quinkert St


773 Meigs St

Comcast Rochester

250 Cumberland St

Direct Sat TV - Authorized DirecTV Dealer

2300 Brighton-Henrietta TL Rd


92 East Ave

Dish Network Rochester

195 St Paul St

Integrity Home Systems

197 South Avenue

Radio Shack

2833 west ridge road



Time Warner Cable Brockport

4776 Lake Rd S

Time Warner Cable Pittsford

1250 Pittsford Victor Rd # 220

Time Warner Cable Rochester

71 Mount Hope Ave

Time Warner Cable Rochester

2620 West Henrietta Road

Time Warner Cable Rochester

169 N Chestnut St

Time Warner Cable Rochester

195 St Paul St

Time Warner Cable Rochester

Time Warner Cable Rochester

Time Warner Rochester

177 St Paul St

Shop Local Satellite Tv Services in Rochester, NY

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