Sample Reviews

A

Rating
The appt was set up, they called to verify time the day before. The installer arrived on time, told me about how long it would take, told me the steps he would take. . We discussed where the disk would be located. We discussed where I wanted the cable to come through through the wall or the floor, where I wanted my computer locainstallation went smoothly. No surprises. I am very pleased.
- Carol C.
A

Rating
Rochester Satellite Tv Providers Provider Name Locked
went up on my roof and did a signal survey to find out what channels were available. We talked about several optionsthat were available. A written estimate was given to me. A
Rochester Satellite Tv Providers Provider Name Locked
antenna system was installed at a reasonable price. I am very happy with the quality of the product and the installation; very professional, experienced, and friendly.
- Roger C.
C

Rating
It was an extremely cold day, installer didn't seem to mind working in that type of weather, seemed efficient and did the work as quickly as possible.
In the process he knocked down an antique pottery bird bottle, broke that, didn't mention it. also when project completed he came to us with paperwork, indicated it was for his rating in order to be paid, did not even mention the fact that we were obligating ourselves to a two year contract @ $80 plus dollars! Had I known this prior we would have gone with another company
- John Q.
B

Rating
Very well overall. However they don't inform you that if you do not have a Cat5 outlet they do not install so they drill a hole in your floor. This makes the installation look unprofessional. Waiting to see if this new gateway holds up. We also have
Rochester Satellite Tv Providers Provider Name Locked
voice which drops calls some time or has back ground noise.
- Gary M.
A

Rating
This is the 3rd time we have used
Rochester Satellite Tv Providers Provider Name Locked
. He is always polite, answers our questions, and works efficiently. This move caused a challenge for him because the house is 3 stories and very high off the ground.
Rochester Satellite Tv Providers Provider Name Locked
found a way to get a temporary dish set up for us until we can get some trees cleared up. He spent a few hours going on a "treasure hunt" to find the previous cabling and getting cabling into the 4 rooms we want to set up with the Dish system. He is very committed to serving the customer and will do what it takes to get you hooked up. He will have to make a second trip out once we get the trees cut and was fine with setting us up with a temp set up until then. He also found a way to put the dish in an easy accessible location.
- Martin F.
D

Rating
Called the
Rochester Satellite Tv Providers Provider Name Locked
customer service department. Young lady told me her computer was not working that day. She asked to call back later in the day. cNo, I told her. She transferred me to another customer service rep. After a question and answer period, I was told to take my router/modum to the local Customer Service Center. The nice lady there said they cannot exchange the unit and I needed to make an appointment for a tech to come to my house. An appointment was made for the following day between 3 pm and 5 pm. I sat in my driveway waiting for the tech. No one showed, I called
Rochester Satellite Tv Providers Provider Name Locked
and was told that the tech showed up at my house and found nobody home. I explained I was sitting in my driveway and no one showed. I was told to make another appointment for the following day. I asked to speak to a supervisor. The supervisor explained that it was my fault for not being at home. Again, I explained that I was at home. He researched deeper and found that
Rochester Satellite Tv Providers Provider Name Locked
did not show but called me twice via the telephone to confirmation my appointment. When I did not answer, they considered me as being not at home. I asked the supervisor to look at my "trouble order" and repeat to me my issue.... Telephone and internet is out of order. I asked him why did
Rochester Satellite Tv Providers Provider Name Locked
call me on a phone that out of order ? He told me to make another appointment fot the following day. I lost it and demanded some kind of service. The service tech showed up 1 hour later. He found a bad connection at the pole on the street. By the way I congradulated the service tech on his professionalism.
- Jim M.
B

Rating
Service was fine, prompt at the promised time. However, the actual satellite used was not a new in the box piece of equipment , I am not sure if this will be a problem or not, but I wish to point it out. The receiver and remotes were new, and all seems to be working fine!
- guy P.
A

Rating
I switched to DirectTV from Cincinnati Bell fioptics because of extreme dissatisfaction with the Cincinnati Bell product. DirectTV comes highly recommended, and the introductory prices are excellent. The picture quality is great, and the system is extremely easy to use. Customer support is above average.
- Iris K.
F

Rating
I found a dealer on line for
Rochester Satellite Tv Providers Provider Name Locked
satellite systems .. explainded I was going to install it on my boat .. its the R1dx model .. I ask the dealer if this new model was working good and if there was any problems .. they are a marine supply store .. the sales man explainded to me they were great .. in fact they had them installed in about 8 or 9 boats and working great .. so I bought one .. after installation was done in a few days I staterd having problems .. I call
Rochester Satellite Tv Providers Provider Name Locked
tech support .. they at first were helpfull .. they took me thru a list of test .. then when we were done he thoght the antenna was bad .. how ever before the could send me one I need to get a local dealer inspect for sure .. called a local dealer he on the phone also thought the antenna was bad .. however he was going to charge me 250.00 to come look .. he ask me to
Rochester Satellite Tv Providers Provider Name Locked
with
Rochester Satellite Tv Providers Provider Name Locked
Tracvision to make sure they would pay me back .. so I called
Rochester Satellite Tv Providers Provider Name Locked
again this time talked to a man named
Rochester Satellite Tv Providers Provider Name Locked
.. he said he was the head of the tech department .. I ask if they would pay me back .. and he began explaning "it wouldnt matter .. he was not going to warranty anything on my systen that was only 1 month old because it was on a boat and not an RV" .. I explained what the dealer had said ( "fine ! works great on all our boats" ) I explainded I had talked to a nice man there at
Rochester Satellite Tv Providers Provider Name Locked
a few days before and he knew it was on a boat and thought that was fine .. then
Rochester Satellite Tv Providers Provider Name Locked
closed the conversation by saying " it doesnt matter what the dealer or any one else has said ! Im the head of this depart ment and we will warranty nothing on this sytem ! " I ask if it being on the boat was the reason why it wouldnt work and he said no .. it should work fine .. but it was to be on an RV not a boat so no warranty ! I ask if I could send it back in and pay any differance if need .. no replay .. I would like to note .. no where in the installers guide does it say only for a RV or in the warranty info ..
- Jim J.
C

Rating
Talking to sales staff was quick and easy though it did not turn out to be accurate. The installing tech
Rochester Satellite Tv Providers Provider Name Locked
was GREAT! No complaints there, wonderful person. Problems arose with the first bill which was $170.00 when we had been told it was to be about $140.00--and we had asked for the total bill including taxes, etc. We asked this prior to installation.
Calls to AT&T staff about the bill, after installation were terrible with very, very long waits and with staff who had a very difficult time understanding the complaint and continuously repeated what must be a company line. Spoke to a supervisor who issued the same company line. Bottom line--too bad. Though we had been told approximately $140.00, building from the bundle deal starting at $119.00, somehow that $119.00 bundle ended up being almost $170.00 and no one cared or offered to help except to take away services to reduce our bill. Explaining that we had been told our bill would be approximately $140.00 WITH these services fell on flat ears. It was very, very frustrating. We went from paying approximately $160.00/mo unbundled, two companies to approximately $170.00 a month, bundled, one company (the $119.00 deal did include more channels than we previously had but unbundled would have cost more). Had not wanted to go with AT&T from TW but had few choices where we live. We are truly trying to decide whether to go without at this point. Hate to see what the price will be after our "special deal" expires in two years.
- AUDREY D.
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All Satellite Tv Providers in Rochester, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AK Security Solutions

29720 Quinkert St
Roseville, MI
Ak solutions was created in 2001 by melding years of multi-media and security experience with...

Cable TV Rochester

Rochester, Ne
We are local authorized dealer for the company.

COLUMBO'S COMPUTER REPAIR

773 Meigs St
Rochester, NY
Complete computer repair and tv installation/repair

Comcast Rochester

250 Cumberland St
Rochester, NY
Please feel free to call us anytime for any question about placing order or for the service.

Direct Sat TV - Authorized DirecTV Dealer

2300 Brighton-Henrietta TL Rd
Rochester, NY
Watch more and spend less with directv! subscribe now!

DirecTV

92 East Ave
Rochester, NY
Get cable tv service from directv, the premier satellite tv dish provider.

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX
Packages starting at just $19.99 per month. free $100 restaurant,com gift card with qualifying...

Dish Network Rochester

195 St Paul St
Rochester, NY
To get any more information about company call us anytime of day.

GVS Electronics

409 South Union St
Spencerport, NY
Have been in the electronic repair business for 30 yrs. and 15 yrs in the satellite sales and...

Install It Today - ROCHESTER

Rochester, NY
It's all about you. you tell us when to be there. don't settle for 4 - 6 hour wait times or...

Integrity Home Systems

197 South Avenue
Hilton, NY
Integrity home systems provides simple technology solutions for your home, cottage or...

Low Cost Satellite TV

461 Tyler Ct
Cottontown, TN

One Vision TV

Houston, TX
One vision tv installs and sells direct tv packages at a discount to customers

Radio Shack

2833 west ridge road
Rochester, NY
Consumer electronics retail store.

SUPERIOR SATELLITE VIDEO SYSTEMS, INC.

7300 PITTSFORD PALMYRA RD.
Fairport, NY
Superior satellite was established in 1985. our many years of experience allow us to provide...

The Home Theater Doctor LLC

1928 E. Highland Ave Suite
Phoenix, AZ
Roger spohn is the home theater doctor. i can help you get the most out of your home audio or...

Time Warner Cable Brockport

4776 Lake Rd S
Brockport, NY
We are local authorized dealer for the company.

Time Warner Cable Pittsford

1250 Pittsford Victor Rd # 220
Pittsford, NY
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Time Warner Cable Rochester

71 Mount Hope Ave
Rochester, NY
To get any more information about company call us anytime of day.

Time Warner Cable Rochester

2620 West Henrietta Road
Rochester, NY
Call us now to place your order from local dealer.

Time Warner Cable Rochester

169 N Chestnut St
Rochester, NY
Call us now to place your order from local dealer.

Time Warner Cable Rochester

195 St Paul St
Rochester, NY
Place order with loca authorized dealer of the company in your town.

Time Warner Cable Rochester

Time Warner Cable Rochester
Rochester, NY
Call us now to place your order from local dealer.

Time Warner Cable Rochester

Rochester, NY
Call us now to place your order from local dealer.

Time Warner Rochester

177 St Paul St
Rochester, NY
You may place order anytime from 24 hours of 7days a week with us.

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