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Rexford Bathtub Refinishing Articles
Bathtub Refinishing reviews in Rexford
They, very graciously, came back to do a repair and couldn't find anything wrong with the original job, and at that point, neither could I. After talking with the technician for a while, we figured out what must have happened, which is what I've described above. Basically, they made an extra trip for nothing because of a something I perceived to be wrong that wasn't. The technician was very understanding and even caulked the tub for us (since the paint was now try), which was not part of the job.
I high recommend them.
The young man who did the work was exceedingly polite, and very professional.. Once he was done he made sure to let us know that if we had any problems to call immediately. We would definitely recommend
He called the day before to confirm and showed up right on time as promised. That was greatly appreciated as I had to take time off work to meet him. He got right down to it and made sure everything was covered. I had removed the faucet and the drain for him as recommended so the spray job would turn out better. He had the job completed and cleaned up very well afterwards so I really have no complaints of the work. It was an honest job for honest pay and the finish looks great. I showed him some work of the other guy I used before and he just shook his head, I wish I would have used him earlier.
the service was supposed to be in the morning, and I finally went out to run errands, and got a call around 2 pm that they were on their way. I questioned if there was enough time to complete, but he said it wouldn't be a problem.
he arrived, did the job, was fast and clean.
but when he was ready to leave, he showed me the tub, still taped and papered over. He said it was still wet, and I could remove it later. At that point (thank goodness) I asked him whether the tub had been caulked. He said " did he not tell you caulking was extra?" I told him no, and he made some remark like "he does that all the time." Ha removed the taping, and caulked the tub.
there are several obvious rough spots and bubbles tha need to be touched up. I did call a few days after, and was told I should give it time to cure and smooth out. These spots aren't going away, but I'm not sure I want this company back.
frankly, I don't know that I want this published, and this experience makes me question the value of Angie's list as a resource.
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