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Port Jefferson Carpet Cleaning Articles
Carpet Cleaning reviews in Port Jefferson
They finally arrived about 8pm, I showed them the 5 rooms i wanted cleaned using my "6 Room" coupon and they proceeded to tell me it will be an additional $400 on top of what i already paid for the Angie's List coupon. I had renters moving in in 2 days, thus didn't have the luxury of time, so i was forced to give them the ok. This price included an additional treatment because previous tenants had pets and cleaners recommended it to remove any odors, dander, fleas, etc.
They finished the job around 11pm. Multiple stains they said would not be a problem to remove were still visible. I brought them up to the provider and he said he was surpised, "that usually doesn't happen."
Days after the new tenants moved in, they called to let me know that the carpet was infested with fleas, even though they have ZERO pets.
I will not use
Very good responsiveness and customer service over the phone. The day before the scheduled cleaning I received a call stating that I would receive a call the morning of the cleaning giving me a window of when the carpet cleaner would show up (12-2pm). Later I received a call stating that the cleaner was running late and would be there by 3pm at the latest. Obviously this is not an ideal situation.
However, the cleaner did arrive at 3pm, and quickly made it up to me by using a higher quality steam cleaner and doing the hallway for no extra charge. He was apologetic for the delay, very personable, and did a decent enough job (probably as good as or better than I could have asked for a discounted service). They don't move beds, and the cleaning stopped right at the perimeter of the bed (I had wished that he would perhaps clean as far under the bed as he could), but I'm honestly very happy with the service.
No chemical smells (no smells of any kind); it seems to have gotten the dog smells out of the carpet. Carpets dried in 6-8 hours. I would most likely use
The room that he just stretched still has ripples, although he did reduce the ripples. Where he re-tacked the carpet at the doorways, it was very untidy. Even after I vacuumed up the little pieces, it still looks ragged. I expected much better.
In the room that he stretched and cleaned, most of the ripples were eliminated. But the carpet is only marginally cleaner. We had him go over it again, and that made a slight improvement, but not much. He did not offer to pre-treat the more heavily soiled areas. Also, he did not clean behind the door.
The room in which he cleaned a major traffic path also was not much cleaner afterwards. Again, he did not offer to pre-treat the more heavily soiled areas. This carpet was left very wet, and with major ripples. Those seem to be decreasing as the carpet dries, but we had to bring in additional fans to facilitate drying. When he finished this room, he immediately took all of his equipment out to his truck. I felt like he didn't want to give us a
We chose this service, because I had worked with them many years ago, and I was very happy with their work. I checked the reviews on Angie's list, and they were positive. But when my husband called the company today to let them know how unsatisfied we were, he learned that the company has changed ownership (or management - I'm not sure which). From reviews we've now looked on other sites, it appears that they have good service people, and bad service people. We apparently got one of the bad ones.
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Shop Local Carpet Cleaning Services in Port Jefferson, NY
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