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I contacted Habari the owner and asked about this. apparently we had a misunderstanding regarding this issue. As a first time pressure washer customer I did not know that gutters were not included in the price, or that it was a separate part of the job. I was never given a price for doing it separately and I assumed it was included because the price I was quoted was for washing the house and the gutters are part of the house.
You might be wondering why I gave this company an A rating after my story, well because Habari made it right. He did a job that normally costs $150 for only $50 dollars and then came out to the house to make sure everything was done right and that I was happy. We both learned something that day. Customer, never assume that everything is part of the job and owner, explain all that is included. Never assume the customer knows.
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