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Phelps Fencing Articles
JD was very pleasant to work with. Emails were answered promptly. He provided an a couple of estimates for alternative styles of fencing, and assisted in determining placement of the fence. Work was scheduled about 3 or 4 weeks after the initial agreement and started on schedule. The installation took about a week, This was lengthened some by weather, equipment problems, and the amount of rock encountered in digging holes for the fence posts.
They did a good job cleaning up the site when done. I had requested that they leave the fill from the holes for use elsewhere on the property, and they did do that.
I would definitely use
Zartan and his crew arrived on time. They worked very hard and cleaned up at the end of the day. The fence was plumb and straight. In fact, my neighbor had their vinyl gates installed years ago by another local company and when my fence was put in, they realized that their gate was crooked! Zartan told me how to clean and adjust my gates.
There was a problem that arose. The combination locks I ordered were installed on the gates in the factory. One gate lock worked, the other did not. Zartan told me that the locks were new and he didn't know how to work them, but that he would contact my salesperson and have him come out the next day to fix it. Zartan also told me that I didn't have to be home for this appointment.
The next day, the salesperson did not arrive. I contacted him, and he came out that weekend. When he arrived, he didn't know about the lock, so I assume Zartan didn't tell him. The salesperson couldn't get the lock working after an hour. He said he would come out and fix it sometime soon. Unfortunately, he was going on vacation and I was not anxious to wait further as I had already paid in full. The salesperson was not responsive to my request, and I had to call
I would recommend, and have already recommended this company. They use quality materials and have a great install team. I think the locks should be tested before they leave the factory, and all crew members should be familiar with them. But, as I was told that the locks were new, I will assume that the crew is now fully aware of how to work and install the locks.
It took these 3 men almost 4 days to complete the Deck. On the day it was completed I was not home for a final inspection to assure it was done to our liking. When my wife and I did inspect it we found several things we did not like. We called the
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All Fence Installers in Phelps, NY
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