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Penn Yan Tire Buying And Repair Articles
Wheel alignment for $79 ($84 at Pep Boys, $249 at Mini Dealer).
Checked spare for free. They said the spare was OK; the Mini dealer said I needed a new one and it would cost over $200.
Tire rotation was $50 at the Mini dealer, $10 at Pep Boys and Firestone did it for free.
The Mini dealer said that a new rim would be $360 or so and that would include a little black cap in the middle of rim that said "Mini." I picked up the car from the dealer. No cap & the Service Provider said that after he gave me the quote he found out that the cap was $38. I didn't buy it. (He didn't mention this until I got home and called him about this.) I took my car home from Firestone and they had put a black Mini cap on the rim for free. They didn't even tell me about it.
The next day I got there when they opened at 9. I let the sales person know I needed a rotate and balance and he then told me if I was prepared to wait for an extended period of time. I was then showed the monitor where he showed me the cars that were scheduled and he said "do you see those cars, they are all in front of you". (there were 3 of them) I then told him that I came when they opened based on the other sale persons direction. He then said "that person won't work here any longer." He then took my key, didn't say anything and pulled my truck into the garage. He did say "have a seat or anything." He just walked away.
No ticket was opened or anything and then after 25 minutes the truck the ready. The sales person never came back or anything to check me out. The technician came to me and asked if I drove the Nissan pickup truck. I said yes and he gave me the key and said thank you.
I have never been treated that rude before. That is my second bad experience there as it seems like they don't won't to honor the free lifetime balance and rotate when you by tires there. I won't go back.
at 841 Lithia Pinecrest Rd,
TL invoice. When I picked up my vehicle the cashier/manager told me
that I needed to replace the lower control arm bushing and it is also noted on
my receipt. ...More /> Shortly after the tire installation, I took my vehicle to my regular garage for a
routine service and I asked them to check the control arm
bushings as noted by
Angie’s List “A” rated garage and I trust them without question for all my
service and repair work. That being stated they inspected the control arm
bushings and found no problems and verified there are in good working order.
I find this very disturbing that a company manager would
note a problem on my vehicle where none exists in a rather blatant attempt to
get me to pay for additional service. This does not include the attempt to get
me to pay for things like a battery terminal cleaning or fuel system service
which I am sure amounts to dumping a can of injector cleaner in the gas tank.
It is these types of subtle deceptive practices that get a low rating and
I pity anyone who lacks the basic automotive knowledge to be
taken advantage of in this way by these same practices.
About 30 minutes into the magazine my name was called.
I was amazed at how good the car rode and handled. It was truly better than new to the feel. The tire choice was excellent and I am pleased.
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